My mom lives in Timber Hills. They have different doors. So 6307 is the main entrance, the 6309 entrance is for the independent living side apartment. It's a big place, it's a very large community. They have one whole building full of apartments that are independent and then it all connects. They all have the same amenities, which is nice. And then they have the assisted living side. My mom lives on the side that's called the terrace. Then they have the Commons, which is assisted living. Then they have also, which was nice that I liked, 55 and up. They have townhomes that are part of this community. Right down the street, is a whole development. Part of this whole unit is townhomes, so people can move into a townhome, downsize from their homes, be part of this community and then transition to their needs as their needs change into the apartments as my mom did. My mom moved here. She started in the townhome with my dad. My dad passed away. She transitioned within three months. They had an independent apartment for her because you go to the top of the list, previous residents take precedence. So nice. This is a beautiful community. It's all wooded, overlooks a pond. She overlooks a pond and a wooded area full of deer. It's a great location. Every single person is available just like that. They're right on whether it's maintenance, what starts at the top flows down for the level and the integrity and everything. I mean, it doesn't matter if you're a receptionist, maintenance, a mailman. The level here is just exceptional. Everyone is wonderful. They have a deli and they also have a dining room with good breakfast and cinnamon rolls. It's beautiful, it looks like a big log home. They have amazing activities, and the value is really good, the apartments are large. They all have their own laundry room and big kitchen. My mom has a 2-bedroom, 2-bath, with her own laundry room and big kitchen.

Everything about Timber Hills was very nice. Their rooms were very nice, they have different rooms, and some are larger than others. We have seen both the two-bedroom and one-bedroom. We looked at all of their facilities from independent to assisted living to memory care. The staff member who gave us the tour was very nice. The dining area was very nice, even though we didn' have food or anything, it's comfortable. It's not what you call large, but it has a nice size to it and accommodates the people that are there, so it works very well. There was a list of activities that they have based on individual interest, so they have many activities. The surroundings or atmosphere is very nice.

Timber Hills was a very nice, very nicely furnished, and kept-up facility, but it was too large for my comfort level and too costly. They probably offered more activities, outings, and transportation, but I didn’t have the same feeling there as I did in other places, so I went with my gut.

Timber Hills has superior customer service skills, and the home health aides that I’ve met were incredibly friendly and helpful. They knew my parents’ first names right away, and they developed some connections in people that my parents know mutually, so that was very important to them. The facility was clean, and there were issues in the move in, but that was taken care of within a couple of hours. I think it is a very good place for them. They have an apartment there. They have a Bingo nights, church service, and a doctor on site.

Timber Hills was a very nice place. It was very close and convenient, they just didn’t have any opening. I had a couple of friends out there on the waiting list right now. The rooms were fine, but again they didn’t have a lot of rooms with washer and dryer in independent living. You had to go laundry area. Everything about the place was really good. They had a big open house there, and we were invited. They had a car show there and other things to look at.