The friendly staff really cares about the residents. They all behave as family. We count on them and they deliver. The activity coordinators go above and beyond. They explore the local arts and music scene while balancing exercise class and painting class. My mother is very happy in independent living.

Great community, mom really enjoys living there for the accommodations, friends and activities. The food could be better. Price has climbed every year.

Independence Village has been a tremendous blessing to my parents. My father had a stroke so my parents moved in there so she would have assistance for him but it provided so much more than that. My mom is very social and it gave her an outlet to meet new friends. Independence Village has excellent staff who are very friendly and take great pride in their work. The place is always clean and provides so many activities for seniors to enjoy from bingo, wii bowling , exercise classes , planned outings, and so much more. I can not say enough good things about the place. It provided my parents with a beautiful place to live and us children a sense of peace knowing they were safe and happy.

My parents moved to Independence Village about 7 months ago. Absolutely everyone who works there is so helpful and kind and they know all the residents by name. They all are so friendly they really helped my parents adjust to their new home. The director and Laurus staff have been right on top of my parents changing needs and so helpful with advice on adjusting to those needs. The front desk staff always greets you with a friendly smile and hello! The housekeeping staff are always friendly and helpful as are the maintenance staff. My parents have started using the salon services and that has been wonderful! Karen comes down to get them when needed and she is so friendly she really makes them feel welcome. I really cannot say enough good things about how great the staff is! The apartments are very nice. They are clean and well kept up. The rooms are all well sized with large windows. My parents have an apartment with a balcony which is wonderful! In nice weather they spend a lot of time out there enjoying the fresh air and view! There are many different activities offered but Cocktail hour and the different music events are a couple favorites of my parents. They have also participated in outings to Dow Gardens and a Loons game which they really enjoyed. The dinners are great with restaurant style service and menus! So far it's been a great experience for all of us. I feel like my parents are very well taken care of!

Independence Village of Midland has been a superior fit for my mother. The staff and also residents there and friendly and welcoming. The food is superior and so are the numerous quality activities that they offer and encourage the residents to participate in. The building is kept immaculate and is elegantly decorated with a beautifully landscaped exterior as well. My mother loves it here.

My Mom moved into an apartment here just over a month ago and the entire experience has been so positive! The entire staff is welcoming and responsive and the residents are friendly and warm as well. They have the most creative activities that keep residents engaged and able to socialize with each other. Dining room is excellent too! Her room is bright and spacious. Highly recommend to anyone that has a loved one thinking about making the move to a senior community.

Well managed community with trained staff. The apartments are spacious. Social action with residents through activities is available. The culinary experience is good; many food choices. I love having maintenance on staff!

Culinary experience is fine! Care that is provided overall would be rated as a 4 out of 5 and is satisfactory. The life enrichment programming is excellent. I can’t speak highly enough about the therapy team and they are make a great effort. The staff is very friendly.

My wife and I made the decision to move to Independence Village of Midland 3 years ago, and if we had the choice to go back and decide again, we would make the same choice. We are particularly pleased with the Life Enrichment program, such as the activities as it has been provided for us. The housekeeping and maintenance departments are extremely helpful and available. The food is pleasurable and adequate but perhaps could use some improvements.

I have lived in Independence Village for three years and the time has flown by very fast. In fact there has never been a dull day in all of these three years. First, I was pleased by the way I was treated by the staff. They all seemed to know my name from the time I moved in. They called me by name even though I didn’t know theirs. If I had a problem or question they were eager to help. The staff starting at the top has regular communication sessions plus written notes to keep the residents up-to-date on what is going on. The outside of the building is very nice looking with very good landscaping and the inside reminds me of home with its bookcases of interesting books and its comfortable chairs and paintings on the walls. The apartments are comfortable and are cleaned every two weeks. The laundry rooms are adequate and functional. A short distance from my apartment is an exercise room with good equipment and a television set to entertain while working out. The internet and TV networks are functional and reliable. I was also attracted to Independence Village because of the many friends I had here when I moved in and the friends that I have added over the last three years. I have lived in Midland for many years and have been able to comfortably continue my Midland activities as if I were in a private home. In addition Independence Village has many in-house activities to add to my list. This leaves me with more activities in which I can possibly participate. This requires planning but is a nice problem to have. The Covid crisis was very well handled with in-house shots available and very much attention to detail such as wearing masks and keeping things clean and food being sent to each apartment during the crisis. This resulted in no cases of Covid by any of the residents. Compared to other retirement homes around the nation this was a remarkable achievement. During the confinement to our rooms the kitchen employees came around with food and the life enrichment people entertained us with treats and fun parades and other activities. We are now back to dining together with its social attraction and good food to enjoy. My family lives all over the US and they are kept up with what is going on at Independence Village by messages from the staff. This procedure reduces concerns about what is happening to me as a resident. Before I moved in to Independence Village I visited many other retirement homes and I think Independence Village was a very good choice.

My dad has felt welcome and has been well cared for from day one. Communication with staff is excellent. They are patient, kind people and I would highly recommend either Independence Village or StoryPoint.

The ambience of the rooms and general layout is fabulous. The furniture are exquisite! Staff are warm and always willing to cater to the needs of residents your laundry and array of menu to choose from. There are no dull moments with daily exercise and devotional. There are games, grooming (hair salon, manicure and pedicure) Residents often get spoilt a little in the Spa. The library takes care of your intellectual yearnings. The Independence village is home away from home!!

This is the perfect place for me to live. I am pleased that I have all the care I need here! Everyone who works here is great!

My father was a resident at IV in Michigan during this awful pandemic. I live in Georgia and was not able to visit in person. One particular member of the staff on more than one occasion assisted with a video chat with my dad and that really helped me deal with not being able to visit in person. I joined the Facebook group for IV and saw that they were always doing special themes of the day to keep the residents engaged. I could tell by the pictures the residents loved it. The only other feedback I can give was that everyone I talked to in my family told me how great the people were and how attentive to his needs they were. My Dad did say that he liked the food much more than the two other places he was at (one in Florida and one in Michigan before he got into IV).

I will begin by saying, I have never been inside the facility due to Covid. My Dad was there from June 11, 2020 - January 7, 2021. Not being able to visit him in person was very difficult but I am very glad Independence Village fully implemented all Covid restrictions. I so appreciated their efforts to keep families involved by sending us pictures of Dad and doing extensive posts on Facebook. These really helped to lessen the pain of not seeing Dad face to face. The activities they do with the residents are amazing and constant. You can’t help but smile and be happy that your loved one is so entertained. It really helps to fill their days. It also gave me something to talk to Dad about and let him know that I was still part of his life. The staff is very caring and helpful to both the residents and family members. The rooms always appeared clean and tidy as I peered in the window. Dad really enjoyed the food. He spoke highly of the variety, taste and appearance of his meals. All in all Dad’s experience at Independence Village was very positive. I only wish I could have gone inside and seen it in person. I don’t regret that because I know they were doing everything they could to keep the virus out and the residents safe and they did exactly that. A top notch facility!

The facilities are very clean and neat. Staff washes dad’s sheets and clothes regularly as needed. The room is comfortably large, and the high ceiling helps to make it feel less closed in. Windows to the outside are large as well, and offer the opportunity to be opened (they are screened). Residents have wardrobes in place of closets. Bath is fully equipped for the needs of the handicapped, and a sink with mirror, cupboards and a mini refrigerator complete the layout. Staff members have been very kind and considerate of dad. They also have had to respond to increased requests for information from family due to the COVID lockdown there, and have really worked hard to do so. Dad loves the ice cream truck, and the fun things the social director arranges to keep up his spirits and those of the other residents there. I haven’t been privy to many of the other amenities offered due to the lockdown, but I did appreciate being allowed to visit with dad in person for his first seven days there even during lockdown (after having a negative test for COVID). Dad aldd see o went on a drive in the community van to see the Christmas lights downtown once. They have a very extensive staff, and a specific breakdown for care - stage related. In comparison to other similar facilities, they are more expensive, but you get support from many different staff members who focus on specific needs - social/emotional, physical, and administrative. This seems to work smoothly. Things I wish they had: a bigger garden area - dad loves the outdoors.

I cannot recommend Independence village of Midland highly enough. When widowed, my mother needed more social support than she could get living in her former house... but wanted to retain her independence. For our family, Independence Village of Midland has been a perfect solution. I have been so impressed with the entire staff there. Every staff member, from the front desk to the chef, and everyone in between, always greet my mother by name and inquire after her wellbeing. Mom says this is a daily event and not just for show when visitors arrive. The activities coordinator and staff have really gone above and beyond to arrange appropriately socially distanced activities to keep the residents engaged (safely) during Covid. Not a day goes by that mother doesn't mention a "Santa Parade", a "circus event" in the hallway, or a "dress up like your favorite team" day. I have also been exceptionally impressed by the professionalism of the staff as regards medical events [which are inevitable with so many seniors]. On site "Teal" care providers can evaluate a resident who isn't feeling well and help make a determination whether a higher level of care is needed. Allison, the amazing director of Midland's IV site has a nursing background... and has really owned the responsibility of providing a safe-as-possible environment for the residents during the Covid Pandemic. The professionalism of the community is apparent in her communication to residents, families and staff about the changing Covid guidelines and the steps the village takes daily to ensure the safety of their residents. Because of Allison's leadership, and her exceptional staff, mom is supported personally, socially, medically and in activities of daily living, if needed. While she does not currently require additional medical support... there is comfort in the "continuity of care" model at IV. When community members need more support, they can receive additional services in their rooms for a fee, or be transferred a higher level of care at the nursing home on site. While the organization and leadership are impressive, it is the smiling people that make IV a community and a home. The staff are cheerful and accommodating, the residents are caring and look out for each other. As a physician, I am relieved that my mother has attentive medical resources at IV, as a daughter, I feel the community is the premier place for eldercare in Midland.

Quality of all services is excellent. Maintenance, 5 stars. Housekeeping, 5 stars. Recreation and physical fitness, 5 stars. Food, 4 stars. Can't please all.

Independence Village of Midland was very nice, but they have no closets. You have to put all their clothes in the cabinets instead. They had residents sitting around a girl who was reading stories to them. If they get hungry in between dinners or at night, they have food there for them. They have plenty of juice and water for them during the day. They have transportation, an activity room, plenty of space to have a party, and a library. It's a beautiful facility.

Independence Village is a well lit, clean facility. The staff are knowledgeable and kind. They have activities almost everyday, and social affairs with family and friends often. I hear the food is good!

Great staff, friendly and kind, many menu options, activities for all interests, clean and welcoming environment. My parent is very happy here and I know he is safe. People can choose from indoor or outdoor activities including trips to restaurants, apple orchard, farmers market, Dow Gardens, as well as music, painting, exercise, bingo, wii games, nature presentations, special speakers. The food is delicious with options for varied tastes. The chef is open to resident suggestions, special meals are prepared for holidays and other events. All the staff knows my dad's name and he knows theirs. Housekeeping is excellent and the grounds are kept beautifully. I'm glad he chose zindependent Village as his retirement home. When he can no longer drive he'll still be able to get around with the available transport van. Thanks for the great environment!

Staff is very caring toward the residents. There is tons to keep residents busy including in-house and off site activities. Residents help each other which is sweet

Independence Village keeps them busy all day long with activities. Devotionals him sings crafts out to Dow Gardens luncheons. People coming in to perform music and more Friendly and helpful staff

I was very impressed with the Independence Village of Midland. Their independent living section was extremely nice. I did not tour that much of their assisted living wing. They said they have done studies and that the ideal size for a room is 250 sq. ft. because they don’t want the residents to stay in their rooms that much; they want them to get out and mingle. That was a little confining as far as I am concerned. They had a lot more open activities, and I thought there was a lot more going on. It was a larger place for one thing, and the spaces that they have available to do things are larger, properly decorated, and a little better movement like the food area, which was nicer.

Independence Village is a step up from the other place I visited and more expensive. The rooms and building are more upscale. The dining area is very luxurious, and the chef is amazing. It’s a wonderful place.

Independence Village was a nice and very large place. The rooms were very large, very spacious and very nice. The people working there also appeared to be nice. It would have been an ideal if it didn't cost more money. They had a nice walking tracks around the complex.