Waterford Estates Senior Living

  • 17400 Kedzie Ave, Hazel Crest, IL 60429
  • (888) 703-0784
  • 4.5 ( 25 reviews )
  • Assisted Living, Independent Living, and Memory Care

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Description

About This Community
Having helped seniors make this transition to independent and assisted living for more than twenty years, we understand the move to a retirement community can be filled with questions and concerns. At Waterford Estates we will accommodate you and your loved ones to make the transitions in life smoother than you could ever imagine.

Our community is designed to ensure residents live comfortably, providing increased on-site care and services as their needs change. Our staff provides ongoing support, care and counsel for both residents and their families after the move.

Located in the Homewood, Tinley Park, Olympia Fields, Flossmoor, and Hazel Crest corridor of the South Chicago suburbs, Waterford Estates' ultimate mission is to ensure our residents are met with warm, compassionate, and respectful service from all that are working to make their retirement experience personalized and life giving. We invite you to experience the difference for yourself.
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Reviews

4.5 ( 25 Reviews )
review users
Janet
November 07, 2022
Waterford Estates Senior Living was a nice place. It was not elegant, but it was nice for the price. They had a nice pool, a spacious courtyard, and a community garden, which really appealed to me. They also had bingo, a craft room, and a game room. They showed me some wheelchair accessible apartments, which were nice. The apartments had a microwave and a refrigerator. Allen gave me the tour, and he was really nice.
review users
Joyce
October 23, 2022
We toured Waterford Estates Senior Living. It was very nice. It was what my cousin wanted where she would like to be, but she just can't afford it. It's nice and clean. It has pull cords and security and that's what is important to us if something were to happen that they would be notified. She was very impressed with the facility. That's where she wants to be. We're trying to get the money together to get her in, but we haven't been able to get the money as of yet. She was very pleased. They showed us three different apartments when we were there. We didn't sample their meals, but they provide meals. Michelle assisted me and she was very professional, pretty thorough, and very polite. They had an exercise room, a game room, and laundry. If the person can do their own laundry, they have the laundry facility there. They have security, and 24-hour staffing. It's a nice place.
review users
Nancy
We had been to Waterford Estates. We just went on a general tour. It was quite neat, clean, and classy, without the classy price to it. One group of residents was actually baking a cake, and then they were going to make something from this cake. It seemed like they have activities there for anybody and everybody. If you didn't like this activity, maybe you'll like the next one. The rooms were very nice. They were separated, but yet close enough that you could get to them even with the wheelchair. The walls were not the usual beige, and that just struck me. I really liked it there.
review users
Kevin
March 27, 2022
Waterford Estates Senior Living is awesome. They were really pleasant, and the attitude was good. The staff was great. The facility was clean and smelled fresh. I had no complaints whatsoever. They have a stove, and you can cook yourself. They have a refrigerator. It's a nice facility. They have a courtyard, pool table, elevator, and different games that you could play. I like the whole setup.
review users
Scott
October 26, 2021
What we like best about Waterford Estates Senior Living is that they had accommodations for us, especially for two persons. It was easy to get to, it's in the general area that we like. It's not the best location, but it's one that we like. It is a rent by month situation, which was a little bit different than some of the others we have seen, so that is a possibility for us. It is has most of the amenities that are present for assisted living, as well as for independent. We're primarily interested in independent, but we realized that we may need assisted as time goes on, and the things that are there and the fee structure are set up fairly well for that. The salesperson, Alan, was very good. He understood what was going on and for the most part, and was very cordial. I had no problems with him. Their facilities are good, they're adequate.
review users
Richard
August 24, 2021
The person I talked to at Waterford Estates Senior Living was a little less engaged than the other place we visited. Though not distant, and answered the questions we had. We saw people coming in and out, and they seemed to be more limited, they're people with walkers for example. But that was just the impression at that point. They were going outside to sit outside. We went to one room that was their activities room and saw some of the drawings and craftwork that people had done, and they talked a bit about their book club. I saw their pool and that was very nice. It's just that by the nature of it being an older building, there was less light. It was clean enough, but it just seemed a little darker. I just saw the 1-bedroom at that point, they were smaller. They're sufficient, but a little more cramped. They also have balconies and patios, and there was one nice outdoor courtyard. It was not outstanding, but sufficient. The dining area was smaller and less open, but it seemed like the tables were more excellent. There are groups of tables with fewer people. And we were there at a time when they were probably on a mid-afternoon snack.
review users
Orlando
August 09, 2021
It was a good experience touring Waterford Estates Senior Living, and it was also very informative. I like the number of years that they have been around supporting seniors. They are a good establishment. It's independent living and their facility was very clean. It was a little small compared to others, though, and older than some of the newer facilities. The rooms I saw had adequate space. They were very clean and they had smaller bathrooms. The place was in a good location and they had a swimming pool. For activities, they offer bingo, movies, happy hour, swimming, playing cards, and board games.
review users
Toni
August 05, 2021
My mother is moving into Waterford Estates Senior Living. It's very friendly. There are a lot of activities, and it's very clean. Everybody just seems very caring, as far as our needs, as far as the care that she needs, as far as the nurse on-staff, and someone being able to check on her and her having her independence. The apartment is extremely nice. The family will feel comfortable that we can come and visit or participate in their activities with no problems. There were lots of rooms and lots of activities. It was extremely impressive. The director, Michelle, that we've been working with has gone over and beyond. I haven't tried the food, but I've seen the menus a couple of times. They're very impressive. The cafeteria was set up like you're going to a hotel restaurant. One day I went there, they had an ice cream social. They had a variety of different food, and she has a choice to eat downstairs. On her floor, they have another cafeteria, or it can be brought to her room if she's sick and she can't make it downstairs. She has her own kitchen when the family comes over. The food smelled good when I was there. I haven't tried it, but I am going to definitely try it. Everything looked good, and they had a variety each day. I've been there probably about four or five times. Every time we've been there, it's just impressive. Each floor has more than one laundry room. It's like living in a hotel. They have a swimming pool, games, library, and a movie theater. They have a lot. When you walk in the door, it smells clean all the time. There's just so much to look at.
review users
Barbara
I was impressed with Waterford Estates Senior Living, but they had an issue of not taking Medicaid, so I would have to go and find another place for my sister once her private funds are gone, and that would probably be less than a year and a half. Because of covid, we couldn't see the whole place, so the person just showed me the independent living side. Everything was wonderful. She was very helpful and she gave me a wonderful tour. I saw all of the common rooms and the restaurant. It's a beautiful place. The rooms were nice. It was roomy and it had everything that I felt you would need. There's a bedroom, a living room, and a bathroom. They have a lot of activities and they even had a Red Hatter's meeting going on yesterday.
review users
Bill
Waterford Estates Senior Living was a very nice facility. We just found something that was a better fit for mom. If it doesn't work out where she is now, I wouldn't hesitate to go back to Waterford. The people were very nice. It was a nice place. She wasn't there that long, and I had no complaints. The staff was friendly, nice, and attentive. The place was always clean. They were giving her three meals a day, and there was nothing really bad. For assisted living, it was a good value, but if you're independent, we found a little better value.
review users
Carol
February 27, 2020
Waterford Estates Senior Living is at the top of our list. It's a very nice place. Their staff is very nice and everybody who works there was so friendly. They have a dining room for meals, a hair salon, mini convenient store, and a bus service for outings. They also have entertainment and church services.
review users
Jennifer
January 23, 2020
My father is in Waterford Estates Senior Living. We're very satisfied with everything. They're very welcoming, very friendly, and very concerned. They offer activities, meals, aide, and housekeeping.
review users
Mary Jane
December 09, 2019
I went to see Waterford Estates Retirement Community. It has a pool, it's older than the other places I visited, but it was lovely. The rooms were beautiful, it seemed like a nice place, but it was too far away from home for me.
review users
Judith
June 18, 2019
Waterford Estates was very nice, well kept, and very clean. There were no unpleasant odors. Everything was orderly. The room they showed me were nice. Their grounds were very nice and pleasurable. They showed me their pool, activity schedule, and bus service's daily route. The woman at the front desk was pleasant and the person during the tour was very nice and went out of his way to make sure that I saw everything available. I saw people enjoying their food in the dining room. It's a 12-acre property, and it's located close to my son.
review users
Todd w
September 16, 2018
Room and price are awesome. Not pleased that we were told that the bus would take her anywhere within 8-miles but they only provide pre-planned trips that often get canceled. Staff members are super awesome except one of the bus drivers is very snippy. The facility is beautiful and offers many activities. Overall would recommend it to anyone but I really wish the bus policy was accurately portrayed up front.
review users
Dean
September 01, 2018
Waterford Estates Senior Living is top-shelf. The place looks pretty good. The staff member who helped me was very nice, helpful, and followed through when they said they would call me back. The dining area looked like a hotel. Other amenities include a game room, they have a swimming pool, and they have a spacious area around the place where they can walk around in. They have activities like Bingo and so on.
review users
Lynda M
March 20, 2018
My Mom is a changed person since she moved into Waterford Estates in January. She is happy and energetic. She has met many people and made new friends. She is busy decorating her apartment that she loves. I like the security of the building and the cheerful staff. I like the dining room with several menu selections at each meal. I like that the laundry facilities are conveniently located so Mom can do her own laundry like she did before she moved. And, if she doesn't want to or can't do her laundry for any reason, laundry service is available. That weekly house keeping is included is a real bonus.
review users
Dee Gar
March 08, 2018
Everyone is very friendly and pleasant, especially Katie. She is always willing to help or say "HI" she makes you feel like she cares about you. I would refer any family and friends to Waterford. I was referred by the daughter of a resident who already lives here.
review users
Linda McConnaughay
We are very happy to have moved my father-in-law into Waterford Estates recently. It's a wonderful facility with friendly staff. Also many activities are set up to keep the residents active and engaged each day!
review users
Kathleen F
June 15, 2017
We first had my mother-in-law there and loved it! People are helpful,friendly and has much to offer! We recently moved my mom in, in May! She loves everything and says how nice everyone is! My mom has celiac and the head chef has gone above and beyond to insure her food is gluten free! I have visited other places but Waterford is affordable and offers more than most !!!
review users
Katoyk
December 19, 2016
My mom has been here for a couple of weeks now and just loves it. The staff is very friendly and very easy to work with. The nursing staff is wonderful, my mom always gets her medication right on schedule, I don't have to worry anymore. I am so happy for her and can't wait for the warmer months so that she can enjoy the outdoor environment.
review users
Pat188820
September 30, 2016
Waterford Estates Senior Living is a very nice place. The staff was very nice and very pleasant. Everything was clean and modernized. The rooms were very nice and were better than average. They had grab bars for the elderly. I’ve seen all of the rooms where the activities are. Overall, I thought the property was very nice and the fact that it was down the street from my mother’s younger sister who is 84 was very nice. To me, the food tastes like cafeteria food. My mother would hate it, but it was well prepared and presented very well. The staff was very friendly. They had a very homelike atmosphere so someone that would be formerly living in their own home would feel very comfortable there. I didn’t like the idea that it was on a busy street and a gas station was sitting right there on the corner. There was too much activity for me around that area.
review users
Wayne703438
September 11, 2016
Waterford was really nice; the only thing I didn’t like about it was the surrounding neighborhood. Everything about it was really pleasant, including the inside. The rooms were decent and clean, but not spacious. They were playing chess and cards, but they had other rooms with different activities there. The staff was very pleasant, and they have plenty of staff.
review users
Barbara117502450
Waterford Estates is my second choice. The price is reasonable for rent, but they have a nonrefundable entrance fee. They have a beautiful building and a nice facility with a swimming pool. It’s beautifully maintained, very clean and neat, and they serve two meals a day. They have a great staff. They have lots of amenities, and they have a safe environment. They were honest to say that they increase rent every year. The residents seemed happy with the place.
review users
Anonymous113008750
November 09, 2015
I liked Waterford Estates a lot. My friends didn’t like it because it wasn’t elite enough for them. I thought it was very homey and very clean. We had lunch there; the dining room wasn’t elegant, and I don’t think their meals were the greatest, but it was more in my price range. It’s in a great neighborhood; I felt comfortable there.
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