While the apartments are lovely and the people living in them are great, Green Oaks does not seem to be living up to their promises. The dining room is alway understaffed. Often staff members are pulled in from other places to fill in from assisted living, front desk, maintenance, and even the chef. Even though food is supposed to be served restaurant style, for at least the last two weeks there has only been a buffet - which is particularly challenging for residents with mobility issues. My parent says they have the same offerings for lunch and dinner with the scheduled dinner time to rotate residents through. Even with this, I hear sometimes there are no plates or silverware and very little staff to even man the buffet. Previous to the buffets, I have dined with my mother on at least five occasions. Generally the service is slow and erratic, and the plates are rarely cleared or spots at tables turned over to allow for community seating. Clearly the work environment is not a good one, be it lack of training, poor pay, no benefits, possibly difficult chef, terrible shift schedules, or lack of leadership. Probably all of the above. There must be a reason why they are unable to fine and maintain a quality staff. The bistro that was advertised as a second option or alternative to the main dining room where residents could get a soup, sandwich, snack, or coffee at anytime, never seems to be stocked with much of anything, maybe a couple bananas or 3 or 4 hard boiled eggs. Even though when my mom toured another Spectrum facility the bistro was staffed and had a chilled case with sandwiches, salads, yogurt, chip, snacks, and a pot of hot soup. As this facility was recently built and just opened in August of 2017, I have suspended judgment until they were up and fully running with most residents moved in, hoping that the food service would improve, but if anything it has only declined. All of this is especially disconcerting for residents who are paying a lot for a place that offers taking this full meal plan as the only option. I do feel like it's been going on long enough that reparations should be made for services not rendered. There is crazy high staff turn over

The kitchen has major problems, I.e. Shortage of staff and lack of organization. Very noisy ac/heating, poor design

I was one of the first to move into Green Oaks, and I have not for a moment regretted my decision. The staff is fantastic; they know everyone by name! The facility is beautiful with lots of public spaces. One can be as social or unsocial as one wishes. All in all, this is a great retirement home.

The food is extra ordinary. In senior living that is the first thing you are going hear about, is the food. You are also eat as much as you want, where can you do that? The cleanliness is impeccable. The mixture of people, they come from near and far, so their is opportunity for learning just from conversation from the other residents. I think the personnel is helpful and do what they can to make this as much as my home as possible. There is an art to running a place like this and the staff here are artists. I think you will be impressed with what you see.