The Willows was very clean. Everything seemed to be taken care of very well. They had different size rooms, like a studio, one-bedroom, or two bedrooms. The staff was very pleasant and willing to answer any question you had. My issue was it would keep me in Florida and I had no family there and it was just too far away from the family that I have. I met a few of the people who resided there and they seemed very happy and very satisfied with their rooms. I don't drive anymore and it was really important that I either have my family close by or transportation that I could get to my doctors and things like that and both places I toured offered it. They could have their meals in a group setting in a cafeteria style or restaurant style or you could eat in your own room. While I was there, they were playing bingo. The residents all seemed happy and quite comfortable. I know they do other things, but my experience has all been during the pandemic, so I didn't see as much activity as I'm sure I would ordinarily see. The staff was very knowledgeable, very willing to answer any kind of questions. I couldn't have asked for anyone that could give me more information than the lady did. She was very pleasant. They keep everything up and everything was nice and clean. I wouldn't complain at all. I would be perfectly happy except for location.

My father is in the assisted living unit of The Willows. I have no complaints so far, they're doing a good job. The staff is good, friendly, and helpful overall. I stayed a couple of days there with my dad. The food is good, they have a daily offering, and a standard menu that he could order off of if he wants something else. They have activities planned like periodic outings, they show movies regularly in the theater, they play Bingo, and they even had a little art show yesterday.

My dad's experience at The Willows was mostly pretty good. The staff has been caring and friendly. My dad has a small 1-bedroom apartment, and the food is excellent. They have cards and movies.