Independent Living community - The Gardens at Park Balboa

The Gardens at Park Balboa

7046 Kester Avenue, Van Nuys, CA 91405
(818) 787-0462
3.5 ( 5 reviews )
Assisted Living, Independent Living, and Memory Care

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About This Community

Whether you are joining our community for long-term Independent Living, Assisted Living, or Memory Care, we strive to provide a supportive homelike experience at every level. You are encouraged to pursue your own happiness, while a caring and reliable team of friendly and approachable professionals provides the attention and encouragement you need to live as you wish.

At The Gardens at Park Balboa, your choices are always honored and respected. We welcome and encourage living life on your own terms, be it choosing alternative health therapies like meditation, yoga, acupuncture, or simply spending time on your own or with a partner. You are free to decorate your private studio or one bedroom apartment as you like. You’ll also enjoy restaurant-style dining with gourmet options so you can order what you like at each meal. We can even tailor your meals to suit dietary needs and restrictions. This is your home, you can be yourself here.

Senior care professionals at The Gardens are attentive, engaged, and alert to your needs and wishes. We get to know you as an individual so that we may honor your identity while observing your health and wellness closely. If something is off, we see it. And we know how to help. Whether it’s a new hitch in your step or a change in your smile, our knowledgeable and dedicated team is there to meet your changing needs.

We also recognize that personal choice and respect for the greater community need to be balanced in order for all residents to live comfortably. This is why residents with pets or those utilizing tobacco or medical marijuana practice neighborly courtesy by honoring designated areas and keeping the community clean of debris. In this way, each resident enjoys the freedoms of home while respecting the other residents in our community.

Our Executive Director, Director of Health Services, and residential caregivers share a common goal: to encourage the well-being and growth of our residents as individuals. Our staff truly listens and responds thoughtfully to residents and their families, in order to provide a dynamic environment that meets your evolving needs. This is what makes The Gardens at Park Balboa different.

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Reviews

3.5 ( 5 Reviews )

Liz

July 05, 2022

The Gardens at Park Balboa was clean and neat. They're very professional, very friendly, and very open. The staff was great. I did the tour with two different people, and it was a wonderful tour. The room had a refrigerator. They had at least two lovely outdoor areas. They had a living room and an activity room. They seemed to have a lot of activities, and they're in person (which I really like as opposed to video).

KBrahms

March 21, 2022

They were always going into her room unannounced, leaving her door unlocked. Her new furniture was stolen right out of her room before her 30 day notice to leave was up. They will not reimburse her for a desk that she wanted to give to a staff member but that staff member never received it because it was stolen. False cameras at parking gates so no one saw who stole her desk, end table and couch. All brand new. Marketing manager lost her TB test results that he said she would be reimbursed for and now they won't reimburse her for them. Marketing manager said one price but when we went to sign the papers it was not the price we were told. They told us that they had a van for transportation, but it was out of commission for the entire 3 months that she lived there and they were not refunding any money because their rent didn't include the transportation? Some charity covered the transportation cost? Really? How ridiculous. The room was nice but noisy with old thin paned windows. Some of the staff was nice but even though we were told that there were 2 other blind people living there & that they had experience with sight impaired people, that was not true. Activities were non-existent for people with sight issues because they weren't interested in giving any help to include her. We were told that there were daily walks "with lots of the residents" which there never were but they refused to guide her, teach her the exercise routines that she personally spoke to the person in charge of that but turned out to be non-existent. Bingo was the only activity that she was able to participate in because she had her own cards. No movie nights, no available transportation or alternatives given. Meals were very good but no vegetables were offered. Towards the end, they had only one server so meals would come to the table cold. If you need a place to PARK your loved one, this is the place. If your loved one has any desire for activities, put them somewhere else. And rent furniture otherwise it might be stolen right out of their room! Her room was always unlocked even though she would lock it.

Catarina

August 22, 2021

A loved one moved into The Gardens at Park Balboa. We love it and he loves it. He gets three meals a day, there's a happy hour, bingo, and he has his own apartment. They drive him to and from medical appointments. He's really happy so far and he's been there for two weeks now. The food is good.

Toni

September 01, 2018

I toured The Gardens at Park Balboa. The woman was who showed me the place was very nice. However, the place itself was very depressing to me. There is a small living room with a couple of people in wheelchairs, and nothing to do but just sit there in their wheelchairs. It was so sad. Upstairs, the recreational room is relatively small with a card table. The movies are shown on a 24-inch TV screen on the wall. With my eyesight, it would not be very appealing to watch movies on that small screen, and there is nothing else to do. The room was very nice, but small. There is nothing to do but walk around the small yard. It is very nicely kept up, but there is nothing to do. The area is not particularly nice and it is expensive. The dining area is very clean and pleasant. Overall, I was very discouraged by the visit.

Mary837518

October 20, 2016

I have a tremendous problem with thefts in my room at The Gardens at Park Balboa because I'm an artist, and I have lots of expensive art supplies, pens, pencils and markers. I've had over $2000 worth of stuff taken, and I've only been reimbursed $200. As a compromise, they finally ended up giving me my own key to my room so no one else could get in. The place is alright, the food has improved with getting the master chef into feedback meetings with the population. It's really quite good now, and things were better. There's no exercise room and they have activities during the day. I'm in a studio apartment with a nice big balcony that looks out on the street but also has trees in front of it, so it's got a nice view.

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