The co-owner of Heritage at Carefree was very, very nice. She took us around and she was a very, very nice person. She explained the entire facility and how it works. The layout was not to our liking, and if you're living there, it would have to be something that you would like. It was more of an older-looking facility, which means that the furniture and everything were not old, but it's just one of those areas that looks like an older person may have had this furniture and would have lived with this furniture. Not that it was old, but it was the kind of furniture they might enjoy. We toured the independent living, and the rooms were nice and everything, but it's not a new facility; it's an older one. My in-laws were looking for a two-bedroom, and a lot of the available rooms were basically set up for one person. If you watch a lot of the ads, it's a home for moms whose husbands didn't make it. It's not where you have a husband and wife, even though you do; most of these are set up for one person. The in-laws liked the area, but I'm just not positive that they will like the size of the room. It was a gorgeous place, it's just that when I looked for them, I didn't think they were going to like the layout or the size of the rooms that were afforded to them. You have to find this place too. It's out there, but you have to really find it because if you put it on Google Maps or whatever, it takes you to the shopping center right next to the facility. If you go through the other driveway, though, you're at the facility. If you don't figure out to go through this one driveway -- since there is more than one driveway to get into the facility -- when you take the directions that you're given, it puts you into this tiny little shopping center. It's gorgeous, but it's hidden in plain sight. It's right there, but you have to know that you have to make one little turn to be in there instead of making the next little turn and find yourself in the next parking lot over. That's where the directions kind of put you. The staff who gave us the tour was so knowledgeable and so nice. She walked us around to every part of the building. She knocked on the doors of the people who lived there to ask if we could come in and see how their place is laid out. I thought that was very, very nice of somebody to make you feel comfortable. She's so connected to the people who live there that she's able to knock on anyone's door and say, "Hi, how are you doing?"

I liked Heritage at Carefree. They were friendly. I felt comfortable there. The people were caring, and you don't get a lot of places like that. Some of the other ones I went to were kind of nonchalant and standoffish. I just overall liked them. They were great. Everybody was nice over there. The rooms weren't bad at all; they were organized. The facility was good. It was very clean from what I've seen and I'm a very clean person, so I know clean.

Heritage at Carefree Independent Living seemed extremely well done. I have no negative feedback, the community seemed okay. The person who accommodated us during the tour was Natalie, and she was great. The dining area looked nice, it had tablecloths and was very well-done. I didn't see any activities at the time of the visit. The staff, Natalie, did a great job.

I like that Heritage at Carefree had large-enough apartments. It had a really nice area on the first floor and seemed to have more activities. I have been to their cocktail hour, and I also had dinner there. The food was very good, and had all the amenities.