Home Helpers of Lake Country

  • 105 E. Wisconsin Ave. Suite 201B, Oconomowoc, WI 53066
  • (262) 436-4663
  • 4.7 ( 100 reviews )
  • Home Care

Related Costs

Description

Reviews

4.7 ( 100 Reviews )
review users
Melody and Roger B
They offer to do anything you ask of them. They are friendly and they want to help in any way.
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Betty C_4
They have taken me where I have needed to go like the doctors. I have liked that they have been able to send people when I need them. They are able to do that most times but not all the time.
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Anonymous_238
May 13, 2022
The agency has provided for individual needs. I like that the agency is professional.
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Denis H
May 03, 2022
My wife can't do what they do herself, and they even help lotion my back for me. We have had a lot of trouble lately with people to showing up on time for work.
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Barbara H
The fact that they were personable and engaged my mother was good. I liked how they did the scheduling and that they were upfront if they didn't have anyone.
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Barb L
They come and help me with things like making sure that he is cleaned up. They play cribbage with him. I like that they are consistent with the caregivers.
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Anonymous_3816
March 08, 2022
The agency does whatever I ask and they do what they think is best. I like that they are efficient and have good help.
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Brad N_3
The caregivers interact with my wife really well. They give me a break so I can go do my things. I like that they seem to hire good and qualified caregivers.
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Kendal F
February 09, 2022
They are reliable. They do what they say they will do.
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Gillian W
February 01, 2022
They keep an eye on her and they will take her to doctor's appointments. When I was originally looking for a caregiver they were the first to respond. I have never had issues with them.
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John E_13
January 10, 2022
The way they take care of my wife, they are very attentive, they help her with her needs. All the people are very nice and easy to get along with.
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Judy K_14
December 16, 2021
I liked that they came and helped me with a shower and some things around the house that I needed help with. I'm a retired nurse, and I thought they were excellent.
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Nicole W_5
December 01, 2021
They are there to take care of anything that she needs and I am less worried about her care. I like that they communicate well with me and my mother.
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Laura M_19
November 16, 2021
The caregivers are friendly and helpful with my mother. The caregivers that the agency sends seem to be competent.
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Rita M_8
October 04, 2021
In my case I have to move, and my helper has moved most of my stuff for me. She is very pleasant and beyond helpful. Long ago, I requested I get the same aide almost from the beginning. I love my aide. The agency was extremely helpful when my daughter called on an emergency basis, and the agency was able to put together something for me very quickly.
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Maria S_20
September 16, 2021
I don't worry when I'm not home. It makes life easy. I trust them and have faith in them.
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Jane R_2
September 08, 2021
My mom was happy that she was allowed to stay at her home. The caregivers made sure that she had food, ate well, and that she took medication. They communicated with us very well. Mom enjoyed the people that came to take care of her.
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Jane S_23
July 12, 2021
They have really helped him by providing over night care so the whole family gets a break at night. I really like that they are very reliable and willing to work with our schedule.
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Gary L_9
July 07, 2021
They are dependable, kind and caring. They are competent and kind. They are punctual and skilled.
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Mick B_1
June 22, 2021
They made my life easier by taking care of my wife. That was the most important thing for me. I would tell a friend that they have very good service.
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Lou B_2
June 12, 2021
They have been helpful to my mom. They are responsive and attentive.
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Kim G_9
May 12, 2021
They gave phenomenal care to my father as though he were their own loved one. I liked how their people are super, super caring and supportive of us as a family. The Lake Country division of Home Helpers was great!
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Jason K_2
April 09, 2021
They helped us out the most by allowing me to be a son instead of a care provider. It lifted a burden off of us. I like that they were very compassionate.
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Dave N
March 02, 2021
There can be there when I need them. They need to improve their scheduling. Everything else is trivial.
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Mary J
February 11, 2021
The caregivers brought joy and energy to my father every day they came in. I could not have helped him without the caregivers. I needed help for my parents, and they were able to come down for them. It was absolutely wonderful.
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Joel W_1
February 02, 2021
It makes my life and the life of my in-laws easier. They do everything and then some, the care is second to none, we know that we can depend on them and don't have to worry about things not being taken care of.
review users
Margaret D
January 14, 2021
We started with both mom and dad getting help from Home Helpers. They help with medical things and having my mom be active. They also help me with the paperwork, they communicate with me often and it's a team effort and very much appreciated. They are accommodating, thorough, collaborative, punctual, cheerful and very kind.
review users
Anonymous_4362
December 21, 2020
They help me with whatever I need done depending on what needs to be done that day. The caregiver agrees to do the things that I asked.
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Michael B_23
December 11, 2020
It helps me get out of the house and get my errands done. I feel safe knowing they are here with my wife. They would always call and let us know if someone couldn't come and they always made sure someone would come to fill in even if it was the owner. They were always on time.
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Terri S_5
November 23, 2020
They are able to come and help my parents, they are very timid and do not want me to wash them in the shower or anything. They usually show up and help us out.
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Sandy A_1
November 13, 2020
They are so willing to work with us in terms of scheduling. I like how they have been so easy to work with. I have so many connections here and it is so easy to have them accommodate to anything requested.
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Ann R_12
October 27, 2020
They are flexible in their timing. They assess and adjust things for the situation. They are always open to learning more about our situation and getting feedback. They have been very responsive to our needs.
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Marge M_1
October 14, 2020
Home Helpers provides someone to check on Marge and be there for her since she has dementia. I would like Home Helpers to have a little work with their bookkeeping. I have been charged wrong on a couple things.
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Patty M_7
October 14, 2020
I needed them to come so I could leave the house. I liked that the staff was friendly and attentive.
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Wendy W_6
October 07, 2020
They do a good job with her and she is happy with them I like that they have good people working for them.
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Sue L_5
September 28, 2020
They freed me up from having to deal with my dad on a daily basis, in reference to his care. They were incredibly responsible and responded very quickly to my needs. They were willing to work around my dad's idiosyncrasies. They even helped me take him to the emergency room.
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Karen L_21
September 22, 2020
They did tasks that I did not have to complete, I was on my own with her and she could not get out of bed on her own. She was fully dependent. I always had great care. I was able to walk away and they would talk to her and they made her feel at ease and comfortable.
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Sandy T
September 14, 2020
We had to move our home we were there for 40 years, and they were able to help me with moving and getting us situated and participating in taking care of both of us. I like the caregivers. They are very kind, understanding and they're there if we need them.
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John S_65
September 08, 2020
They have provided some assistance for the client in a positive manner. They've helped with some household chores. I don't go around promoting things very frequently, I let other people make their decisions primarily but if I were asked I would recommend them.
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Carol W_16
August 26, 2020
They would interact with her. There were a few caregivers that were really good, and as long as those caregivers were there, I think it was a good service.
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Connie L_2
August 17, 2020
They make my bed. They get me my appliances. They go out of their way to meet your needs. They care about you.
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Denise E
August 11, 2020
It is helpful because it is consistent. They can communicate better with the family.
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Joanne J_1
August 06, 2020
I would rather be on my own, but as long as I need it I'm glad I found them because they are good. They are always prompt and willing to do anything.
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Morgan L_1
July 16, 2020
I don't have to worry about her being alone so much. Everybody is genuinely caring. They are really helpful and go out of their way to help my mom.
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Mary L_34
July 16, 2020
We really liked the people.
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JeanAnn M
June 18, 2020
It gives us time to run our own lives while they take over. It helps his children have more time. They are like family. They are very caring and responsive. They accommodate our schedule. If something happens and my dad has to go to a doctor's appointment they change it.
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Mary S_7
June 05, 2020
The caregiver is consistent. My mother has built trust with the caregiver because she's been coming for a long time. I like that they're flexible.
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Laura H_13
May 26, 2020
They did catheter care. They did the things a daughter shouldn't have to do for her dad. They gave me peace of mind. I was the caregiver, but they were the technical caregivers for my dad. We had one aide who was just a doll. We trusted her and she was excellent. She was the youngest and the least experienced, but she seemed to care the most. The other two were fine.
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Mary J_20
May 13, 2020
Some caregivers were good and others were not. They could have been more upfront with me and let me know what was actually going on. They need to be more understanding of the kind person they are taking care of.
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Tom E_2
April 23, 2020
They will help her with her exercises. They keep me informed and we are able to adjust caregivers if they do not work out.
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Norb B
They've made me a little bit more mobile. I like the company, but I'd just like to go out again.
review users
Anonymous_3576
March 19, 2020
I really don't have any recommendations for them. Their communication was excellent, and I don't have any improvements.
review users
Walter S_5
March 04, 2020
The services don't affect my life too much, but the caregivers do a good job. Home Helpers needs to make their prices more reasonable.
review users
Jim J_2
February 11, 2020
She likes the girl that comes, and it helps her, so it helps me. They have nice people. They try to help, but sometimes, things don't work the way they want. They really try hard.
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Narendra K
February 06, 2020
It helped a lot. They were able to help her when I couldn't. They were available on a short notice. They were very reliable. They were professional.
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Indra B
I think the interaction seems very helpful and thoughtful. I like that my mom is happy and comfortable with the service.
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Michelle L_3
January 21, 2020
They would work with me on the times and they would ask about my loved one. They were always here for us when we needed them.
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Kathy L_13
January 20, 2020
They gave my dad a very much needed break. She also looked forward to having someone there to talk to besides my dad. They would look at pictures with her and helped her speak since she had a damaged voice box. They also brought her a puzzle one time, which helped keep her mind going. To me, they just went above and beyond. My mom just loved having the girls over to talk to her.
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Dee Dee P
January 09, 2020
They provide support to my loved one, and I need that. They are very responsive and they have good caretakers.
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Derek N
December 19, 2019
There were times when the nurses weren't doing anything, and they didn't let me know. They just sat and watched TV. I liked the owners. They were very involved with what was best for my mother.
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Mary S_37
November 21, 2019
She didn't really like it at first, but now she loves it when they come to see her. The communication is great. They have a website where I can go and see the caregivers' notes about the visit.
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Jim K_2
November 06, 2019
They were here on time and gave her tender and loving care. I liked the quality of the people who came in and cared. I liked the companionship that was shown. I am a priest, and I visited someone yesterday and commended them for choosing Home Helpers.
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Chris B_10
October 24, 2019
They help me with personal care. They give personal attention.
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Jaynellen H
October 04, 2019
They are flexible with what we need. They are very accommodating and easy to work with.
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Peggy K_4
September 27, 2019
I'm able to have my own life and do whatever I need to do. They are very flexible. If I need them to change times, they do whatever they can to help me out.
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Anonymous_2393
September 12, 2019
They are only there a few times a week. They spend some one-on-one time with him. They do well with my dad.
review users
Norb K
September 11, 2019
They help with bath cares. They are courteous, on time, and do a good job.
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Anonymous_2513
September 04, 2019
It gave us a break, and they did what they were supposed to do. They need to figure out the scheduling and get that straightened out.
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William M_15
September 04, 2019
I've always been very active, and they watch me play tennis. It makes me happy to be able to get some physical activity. I'm living in a facility that is mostly older people, and I don't have a car, so it allows me to go out and do something with myself.
review users
Dorothy S_23
September 04, 2019
They not only take care of me, they do things like washing my floor, vacuuming, and doing the household chores. They pitch in. They come through for me all the time and are here when I need them. They do everything for me.
review users
Abi L
July 23, 2019
My grandma was not an easy one to care for, and they really worked with her to make her feel comfortable. That is all that I could ask for. They had really great communication.
review users
Anonymous_2066
July 18, 2019
I need help, and they do that for me. They change the beds and do any little things I need done around the kitchen. They're very helpful and see things that need to be done without me mentioning it.
review users
Dianne B_4
July 03, 2019
They give me the confidence that my husband is being taken care of when I am not at home. They are trustworthy, and I feel safe with them. They are very caring, they follow up on things, and we feel very comfortable with them.
review users
Sara L
May 28, 2019
I can get away from the house periodically. I really like the girl we have. She does a great job.
review users
Nancy P_1
May 03, 2019
I got sick in January with pneumonia and I think I just got run down because it was too much. I needed help with my mom because it was too much. I like them because I think we have a good communication system going. I have talked to Debbie, the scheduler, and the owners, David and Lisa.
review users
Vicki B_3
May 03, 2019
They were there to help bathe my mother. They were very professional and they knew what they were doing.
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Steve M_2
April 15, 2019
My loved one's blood sugar is not under control and the quality of their nutrition has changed drastically. They are much better. They are very flexible in their scheduling and the amount of time we get. We went from just a few hours a week to many hours a week.
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Jane O
April 15, 2019
I have a peace of mind knowing I can resume the services when they're needed. They're reliable and I trusted them. They're really easy to get a hold of. They call me and check in. I feel like they are trustworthy.
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Jodi S_1
March 21, 2019
It has helped a lot knowing there is care for her and allowing her to stay in her home. They are extremely friendly and flexible.
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Darlene W_5
March 05, 2019
They are helpful. They have helped me by making meals. Everything my caregiver is doing is okay. I like the caregiver I have. We ended up having the same birthday.
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Lynn G_9
February 22, 2019
It's an absolute necessity. They are very caring and knowledgeable. I like the reliability and they have fantastic caregiver.
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Erin F
February 04, 2019
It is important for me. I don't know where I would be without them. What I don't like is the caregiver comes, but at about noon, she gets taken to a new job. I like that they have done a nice job with the personnel. The girls are nice and are trying to be really helpful.
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Patricia G_5
January 07, 2019
I think that to improve my life daily, they could listen more and take better notes. I think that they should take away the online check-in. They do the check-in when they are asking the clients what they need and I feel that those should be done at separate times.
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Richard H_18
January 07, 2019
They have made our lives a lot easier by taking our concerns away, from doing our loved one's care. They are all very friendly.
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Carol K_5
January 07, 2019
They give me a break and time to go do stuff. They are always on time and everything and I can rely on them.
review users
Hetzel J
December 15, 2018
The caregiver is really nice, and when they help him, they help me. Anything that makes him happy is good by me. I get to do a little bit of shopping. I have been recommending them already. I go to a cafe, and there are a lot of people that need a lot of help out there. They will give me a call about it.
review users
Carey C
December 04, 2018
They are able to take him on outings when he wants that. They continue his therapies, and that is good for him. They have been very accommodating with my dad. They are flexible and compassionate. We have gotten to know them, and they genuinely care about my parents.
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Beth S_4
They do what we ask them to do. They are here on time and when they are supposed to be.
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Sandy N
September 10, 2018
They help me with the laundry, which I don't have a lot of, but it's nice. They make a queen sized bed. They clean up. They do grocery shopping for me, and take me to appointments. They're wonderful. I like the gals that come to the home. They're very pleasant and have good personalities. We have a good time together.
review users
Mary L
August 06, 2018
I can go to work and enjoy what I do without, worrying about my husband. He is well taken care of. I have done it several times. They are dependable, trustworthy, and they work with me.
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Julie S
August 06, 2018
I have had their services for almost three months and it has taken almost that long for things to work out and get good, but now I won't have the services anymore and I don't know why. They need to improve their communication between their company, their clients, and their employees.
review users
Pat R
June 05, 2018
They have made my life easier by getting me my meals. They help with a lot of the general house work. I like the personalities and the work that they do. They are very helpful and understanding of what my needs are.
review users
Pete S
May 17, 2018
I would never be able to get out of the house if it wasn't for their services. I always have to watch him since he has dementia. I have recommended them already. They are pleasant, efficient, ask what they can do, are helpful, and do a good job.
review users
Bob H
They do whatever they are asked. I would recommend them. They do some of the things that I can't do because I have a problem with my back. Also, they help me with my husband, which I can't do alone.
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Pat Z
March 14, 2018
They are reliable, we have never had someone not show up. They are also very caring and professional. They free me up so that I can work and live my life.
review users
Sharon S
December 01, 2017
Home Helpers provides great care and the caregivers are personable. The caregivers are on time. Home Helpers has helped my loved one feel more secure since they have started visiting.
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Manny J
December 01, 2017
Home Helpers has good caregivers. The services from Home Helpers allow me to stay alive.
review users
Diane K_1
November 06, 2017
I would tell a friend that Home Helpers is excellent and they respond very quickly. I couldn't live without Home Helpers.
review users
Bob E_1
I would recommend Home Helpers because everything has worked out well. The owners will come out to introduce new caregivers to us and spend time here during their orientation. Home Helpers makes life easier because my mom doesn't sleep well and their night shift caregivers can stay with her during the night.
review users
Kelly B_4
October 05, 2017
Home Helpers is generally caring and loving. Home Helpers has made my life easier because I am comfortable that my mom is in good care and so I am not worried.
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