Quality matters, regardless of the level of care you or a loved one may need. Whether it's transportation services, respite or personal care, your family deserves the best. At BrightStar, we believe when it comes to your health and wellbeing, there should be no compromises made. That's why we are dedicated to doing whatever it takes to bring more "“ more dependability, more security, more peace of mind "“ to the lives of the families and organizations we serve each and every day.
From childcare to elder care, the BrightStar team is available to you 24 hours a day, 7 days a week. Our RN and Social Worker Case Managers will ensure that each client and family receives the highest level of care and service.
Personal Care
Hygiene and Bath Visits
Catheter Care
Dressing Assistance
Alzheimer's and Dementia Care
Respite Care
Disability Care
Companion Care
Light Housekeeping
Sitting/Companion Services
Shopping and Transportation Services
Meal Preparation
Live-In Arrangements
Nanny Service
Newborn/Multiples Care
Medical Staffing
RN/LPN/CNA Staffing
School Nurses
Phlebotomists
Therapists
Travelling Nurses
Medical Office and Lab Personnel
Temporary-to-Permanent
Direct Hire
Mobile Laboratory Services
And much more!
Caregivers
Caregiver Skills lnclude:
Ethics, Patient Transfers, Stress Management, Transition Issues, Grief Issues,
Family Communication, Communicating with Dementia Patients
Caregivers are employed, bonded and insured: : Yes
Caregivers are available 24 hours a day: : Yes
RN on staff : Yes
Caregivers are available to assisted living facilities : Yes
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Reviews
4.7( 100 Reviews )
Ronald S_11
February 14, 2023
Anything I asked them to do, they do it.
I like them because they are always on time.
Rae H_1
February 14, 2023
He is happy when someone is there with him.
I like that they have people there when I need them.
Lynn B_9
February 06, 2023
The biggest thing is that she is helping him with the shower. It was getting to the point that I could not do it anymore.
We are so happy that we have the same caregiver come each time and that helps a lot.
Brandon T
The availability needs to be improved.
I would like to see more availability.
Katie _3
January 18, 2023
They are providing the best care they can.
They regularly communicate with us to give us updates. They are easy to work with.
Vicky M_2
January 03, 2023
They make the experience positive by being there a couple hours twice a week. It has made my life easier.
I like the friendliness, the care, the promptness, and the dependability.
Amy M_11
December 21, 2022
They are very happy. My mom is happier because of the help.
They are really good with communication. They treat my parents like family.
Michael W_31
December 07, 2022
They have made my experience positive by spending time and helping out with my mom.
I like that the care they give is really well, and they keep us informed with availability.
Gary/Gloria H
December 03, 2022
We only had them a few times.
I liked the few times they were caring and listened to her needs.
Anonymous_5954
November 08, 2022
I can trust that the client is in good hands.
The gal that we currently have has been awesome to work with.
Stephanie _8
November 04, 2022
They take her to run errands.
I like that my mom is pleased with the caregiver.
Dolores B_2
October 28, 2022
They do all the things I can't do.
The people are competent.
Judi W
October 25, 2022
The caregivers helped the client most by giving her companionship and taking her around to places to run errands.
I liked everything about the agency. They were easy to work with and very friendly.
Joyce G_12
October 20, 2022
They are doing ok. It would be nice if the same caregiver came.
They do light housekeeping and each time there has been a different caregiver.
Alison M_2
October 06, 2022
They help take care of my mother.
I like the dependability and the friendliness.
Tracy _3
October 04, 2022
I feel like he is safe now with the services. He is having less anxiety now that the nurses are there.
They are a good company. My dad really likes the nurses.
Anonymous_6480
September 27, 2022
We have been very fortunate in the people who come to the house.
I liked how they came and represented themselves and explained how they did things.
Doreen S_4
September 16, 2022
They keep my house clean.
I like that the caregivers come and pick me up.
Ann B_22
August 17, 2022
They are not always available.
The staff seemed to be well qualified and prepared.
Rudy W_1
July 12, 2022
It has helped me take care of my parents when I work full time.
I like the caregivers they send out to help.
Debra A_4
July 11, 2022
They are dependable.
They are very responsible and capable. They have wonderful follow through.
Anonymous_1738
July 05, 2022
The caregiver comes when they are supposed to and they have become a good friend to him.
They could have caregivers available when we need them.
Dennis K_3
June 21, 2022
I only have them for three hours a week but what they do for me is very helpful.
I really like the people that they sent over I am very happy with them so far.
Ann E_4
June 15, 2022
They did all they could to provide care.
They got me through a difficult time in my life.
Linda K_15
May 23, 2022
They didn't let me know that the prices were going to change. Sometimes the caregiver doesn't read the directions on the packages. She never objects to doing anything I ask her to do. Sometimes, things aren't done as I would've done them.
Michelle _7
March 16, 2022
It depends on who was there. Some were better fits than others. The caregivers that needed some improvement needed to make sure that he took showers. One caregiver tried to force him into a shower and that was not a good idea because he could fall and he was already getting sponge baths. One caregiver was on their phone a lot.
I like that they have some good quality people.
Barbara "_3
They make my life easier because I have a learning disability and it's an easier situation.
I like that they're there when I need them.
Theodore "
A lot of the people did a fantastic job of decorating her window and baking for her.
When I called they would do their best to let everyone know what to do by text.
Jackie G_5
February 14, 2022
The agency was very professional. So many procedures in place to make it easy.
It is a Godsend. When my regular care isn't available. It is the reason I can still work.
Shirley B_28
February 04, 2022
She did games with him and things on paper to keep his mind going and watch game shows.
I liked they were very personnel took care of him did things with everything was fine.
Charles S_27
January 20, 2022
When she is here, I can go and get some work in for myself.
We are very lucky that the caregiver we have works well with us personally.
Deb H_1
December 18, 2021
It's pretty important that he has someone checking in on him once a week, and they do that.
When Christina is there taking care of Stanley, she's been great and everything has been wonderful. My only frustration is that they didn't have a replacement when she was sick.
Cheryl D_13
December 02, 2021
They are very helpful and great, just not consistent.
They need to be more consistent.
Art C_3
November 03, 2021
I'm the caregiver for my dad when they're not there so it gives me free time and allows him to stay at the house.
I like that they care about their customers.
Barbara J_14
They were able to give me a break so I can go on vacation.
They gave really good care to my mom.
Anonymous_5199
September 07, 2021
It takes stress off of everyone in the family knowing that he is good hands.
They need to communicate better.
Marie Y_2
July 27, 2021
It was great. I was able to go on vacation after 2 years. The client likes the staff.
It is nice to be able to talk to the office staff and cater the care for my client.
Randy L_2
July 27, 2021
They talk with her, help her stand, and do little things to help.
The people have been good to us. We have not had any problems.
Hazel S_4
June 24, 2021
They do what I ask them to do.
They have good helpers that they send and they are doing a good job.
Betty R_14
I like that they are a joy to be around.
I would tell a friend that they are very dependable.
Mary Jo B
They really help me with house cleaning.
They gave me a wonderful caregiver.
Rudy W
May 14, 2021
My mom's life has been completely changed. My mom is able to continue to live. I don't know where we would be without them.
They are unbelievable. They take care of every single need that my mom has. I am just so grateful.
Peter S_5
March 25, 2021
The do a real nice job and the gentleman they send does a nice job. My dad enjoys them.
They answer the questions and are very friendly. They send out qualified staff members to work with the clients.
James D_35
March 23, 2021
They have helped us by getting people here when we need them.
They are dependable.
Gary G_9
February 19, 2021
I think they did the best they could. They allowed Bud to stay in his home, and they gave us a peace of mind knowing someone was there with him.
They could provide more staff training for less-experienced caregivers.
Thomas "Tom" B
I'm disabled and spend most of my time in bed. They get me dressed and so forth. They get me dressed and do what they need to do around here.
I would like to see dish washing improved.
Kris D_4
February 04, 2021
When we had a question or needed anything they were always available and ready to answer.
I like that the caregivers are very caring.
Sydney R
January 19, 2021
They have been good with staffing lately. I haven't had to fill in for anyone. They make sure she isn't alone.
They have been good recently. I wish they would allow the caregiver to give eye drops or ear drops. Paying a nurse to come out daily gets expensive really fast.
Gail H_5
January 06, 2021
They let me go and do other chores. It helps to know he is taken care of.
The people that come are very nice, helpful and local.
Jean M_22
December 15, 2020
They could be more dependable. There was a couple times wires were crossed. That was a little frustrating.
I would recommend them. Communication can be improved.
Barbara W_19
They help me keep my house clean.
I would like to see them communicate better.
Jo T
November 20, 2020
The caregivers are doing their best, but he's stubborn. He would like to go for walks, but she would prefer to clean.
This agency has been doing a good job with us. They work with us on scheduling.
Kathy B_24
November 16, 2020
We just didn't have an opportunity to use the care as much as we needed before my dad passed.
I liked the majority of the people that came into the house and the staff was very helpful.
Carolyn K_3
November 09, 2020
They give me peace of mind when I have to leave him.
When I have called they send someone out to sit with Donald. They have been very good.
Ted M
October 22, 2020
They helped me physically and they helped me get my wife to the bathroom and they provided care with cleaning .
They were very friendly and very caring and very compassionate.
Melissa _4
October 22, 2020
He helps keep him be independent and in his home. A lot of the things they are doing now, were on me but I work full time and have family and my own health issues.
They have been very easy to work with for availability and they are reliable.
Marvin B_2
October 19, 2020
The company came out right away and got me set up.
I have no problems with BrightStar they are excellent.
Howard S_1
September 10, 2020
They do what I ask them to do. They grab the mail for me as well.
They are always on time, they come when they're supposed to come. They communicate with me.
Janet S_16
August 18, 2020
I knew that there was somebody there for me if I needed them.
They were friendly, decent women.
Kevin J_3
August 10, 2020
They do a great job when they get there to help.
They could send the same person all the time because it's hard for the patient.
Renee P_1
July 10, 2020
They cook dinner for my loved one, and are here so I can be home doing stuff.
They need to have more people available for evening hours. They shouldn't call last minute saying they wont have someone come tonight.
Tricia _1
June 17, 2020
They have made my loved one more independent.
They could improve with communication regarding schedule changes.
Don _1
May 14, 2020
We are happy with them and the most helpful part is just having them here.
We put the services on hold because of the virus and now we are back. They are punctual and great.
Renee P_2
April 09, 2020
They cook him food and make sure he gets his medicine on time. Sometimes they can encourage him to take a shower.
They seem to understand their clients. There have been a few times that they had to call me for something. Otherwise they usually handle anything that comes up. They seem well experienced.
Anonymous_2145
March 12, 2020
The most helpful thing was that they gave me flexibility in my life.
The office staff and caregivers seemed very nice and kind.
Donavan G
February 12, 2020
They have helped him be more comfortable in his own home.
They seem to be reliable. The client seems to be comfortable with the caregivers.
Renee R_1
January 23, 2020
It was very routine. They didn't do anything over and beyond.
They provide replacements and are available to accommodate our needs.
Robert Q
January 15, 2020
I am happy with all of them. They have been so helpful with anything we ask.
I like that they are very easy to deal with and have good caregivers.
Brenda B_2
They are there for him while I am gone.
They are very helpful, and they communicate well with me and my dad.
Alan S_6
November 12, 2019
While I didn't have much work for them, they made me feel useful.
I like the caregivers they send out because they are professional. They hire great people.
Gary H_11
November 12, 2019
They took care of things so that we didn't have to worry about them. My sister was able to take a break that she very much needed.
The lady that we met with, before we arranged for care, was extremely helpful and suggestive as far as what we may need. She was very easy to work with.
Marcia H_5
November 12, 2019
It helps. It's the only time I get to go out and go shopping.
I take care of him most of the day, and we get along OK. There are a few things I'd like to know and questions I'd like answered.
Jim L_7
October 08, 2019
They are available to give her care. They free up time for my loved one to get to town a couple times a week to take care of business and get things done.
They are social and attentive. If they have questions, they call their supervisor. The supervisor calls me.
Lois "Monica" A
My life is much, much better. They help me because my health problems have worn me out. The girls are like angels in my pockets. It's a joy to have them in my life.
They could find more women that can clean properly.
Colleen R
September 04, 2019
They helped us keep going. They help with cleaning up and household chores. It helped my mom take her mind off of it.
We had some very caring caregivers. They let us know when we were short handed.
Barb S_8
They helped the most by giving her a bath and washing her hair.
I like the compassion they have for the people and that they are helpful and friendly.
Robert B_19
August 19, 2019
They help her get out of the house. She has someone to share her stories with. There isn't much they can do about her condition.
I am confident with the care that has been given. It has been helpful. They are that extra recourse. They provide companionship.
Mary J_4
August 02, 2019
I have them here every two weeks. The days that they are here, he is happy with them. They are here to make sure he is safe while I am gone.
I think they are very efficient. The ladies that come to the house are good, friendly, and accommodating.
Allegra Z
July 19, 2019
I can take care of myself and go to the doctor or get my hair done. That makes my life easier.
They are very predictable. When I ask for something, it always comes through. They are very dependable.
John S
July 02, 2019
They take care of my father's personal needs, and my mother, nor I, have to do that.
The people are courteous and nice, They get the job done.
Louise "Lou" R
They go shopping for my groceries.
I like that they do the shopping for me, since I cannot get out and do it.
Sheila M_2
June 17, 2019
They took a huge load off my shoulders. They give him showers, cook his meals, and clean. I don't have to do that anymore.
They seem to be prompt and on time. My concerns with my loved one are addressed in a timely manner when I call in. The staff is personable when they come in.
Anonymous
June 06, 2019
They do everything very well.
They are very efficient. When I call, they set up the date. They come and have the time set, so I am here. Whatever I ask, they do.
Leslie S_4
May 02, 2019
It was nice to have someone come in. I knew that someone was there to spend some time with my mom and get a few things done.
I liked that they were responsive with communications and the needs and wants.
Margo R
May 02, 2019
They take care of her and I don't have to worry about her when I am at work.
They take good care of my mom. She always seems to be happy and healthy when they leave.
Art C_2
May 02, 2019
They engage with her and help her do exercises. They help her stay clean and they are just great!
We have had a few caregivers, and the last few have just been phenomenal.
Louise S_5
May 02, 2019
The company needs to start sending the same person over and over. I'm tired of telling each caregiver how to do something.
The company needs to lower the cost.
Sharon S_10
May 02, 2019
I have used them for a while, and we have had the same caretaker. It is just the best every time.
I have had a phenomenal experience with them.
Jim D
April 01, 2019
They relieve a lot of stress.
I like that they are helpful, show up on time, and assist in the care as well as chores around the house.
Lynda B_1
March 22, 2019
They're a big help for me and my loved one. Having a different person all the time kind of bothers me, though.
If I do have a problem, I'm able to call them. I can't complain.
Dennis B_1
March 18, 2019
They help me get up and down out of the tub.
They are doing a fine job and nice work.
Patricia B
They help me with the tasks that I can no longer do for myself.
I have one girl that comes and she knows the routine, so I don't have to constantly remind and tell her what to do.
Kristi K
February 08, 2019
They were there for the personal hygiene since my mother and I couldn't do it.
They were very flexible with our schedule and very accommodating.
Phil H_2
January 14, 2019
The providers have helped me the most by bringing me to places that I need to work out. And the caregiver brings me to the store.
They are very easy to deal with.
Marv W_2
January 04, 2019
They help with whatever is necessary.
We really like our caregivers!
Elaine W_1
December 17, 2018
They help me with showering and putting on lotion. They also scrub my feet, put apparatus in my toe, and help me with my socks.
They need to have a regular schedule. I've been with them for months and I still don't have a regular schedule.
Craig H_4
December 13, 2018
They acknowledged that someone needed to be there.
More than anything, the scheduling feedback was a little lax.
2018HCP_Anonymous50P2
December 13, 2018
They have helped by doing everything that she does for me.
They are nice people and they cook and we get along.
Amy M_2
November 01, 2018
They give me the assurance that they are checking in on my brother.
They are adaptable to what you ask them to do.
Kathy F
October 30, 2018
I like knowing that I have that free time as often as I need it.
They were always prompt in arriving, and if I need extra time it is not a problem.