BrightStar Care Appleton

  • 47 Park Place, Suite 100, Appleton, WI 54914
  • (920) 882-7277
  • 4.5 ( 85 reviews )
  • Home Care and Home Health Agencies

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Description

Reviews

4.5 ( 85 Reviews )
review users
Rachel D_2
December 16, 2022
I like that they clean my house. I like that they are punctual.
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Anonymous_6029
December 05, 2022
We use the services daily and she is always on time. We've had the same caregiver and she has been great.
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Pamela S_10
May 04, 2022
I have it every 4 weeks and she is there on time. She lets me know when she is there. I love my nurse and they can find replacements if my nurse can't make it.
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Debra W_14
November 07, 2022
It allows me to take care of needed things. They are very flexible. They were willing to work with us on occasional care.
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Stephanie M_5
September 09, 2022
They have been flexible in sending out information on time. They have been easy to work with.
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Athena K
August 03, 2022
They have had to cut our hours. I like the people that we work with.
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Shawn F_1
July 06, 2022
The caregiver was quite busy and she was only able to come once or twice a week. The care she did provide was awesome. The caregiver was wonderful.
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Benjamin R
It makes my treatment go smoothly. Tracy does a fantastic job.
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Lori T_3
June 07, 2022
It's nice to have someone be able to come and I know someone is with her and she is not alone. They were able to help me out quickly. I have talked to Destiny the caregiver and I like her but I never see her.
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Jody B_3
April 25, 2022
They give me my medication. They are friendly, they come in and do their job and leave, no hassle.
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Jackie #2668 V
March 17, 2022
If I had any questions Diane the nurse was good at answering my questions and supplying my dad's needs. The nurse from BrightStar Care was very nice and I could call or text her at any time if I had any questions.
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Timothy H_3
February 07, 2022
My health has improved by them. There was a period of time when I was very bad. If something happened to the person I have now, I'd be very uncertain if they could fill me in with a good caregiver. I've had two individuals here, and one of them didn't want to do any work at all.
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Jim G_3
December 21, 2021
They're doing exactly what I want them to do. They have never failed me. I like that they're efficient and on time. They're very dependable.
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Rebecca T
October 05, 2021
They should allow the caregivers to drive their own vehicle. They way that they match clients needs to be better.
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Brian Z_1
I like that Patty is very experienced and has been doing this a long time. I did not like that they were changing up my schedule all the time, but now I have a caregiver that is really good.
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Andrew E_2
September 08, 2021
We don't need them to do a whole lot. I like the communication between the managers and me.
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Lowell H_1
July 08, 2021
They could be on time more often. I like that they are all doing a good job with their work.
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Michelle R_8
June 22, 2021
It would be great if they would be able to use their vehicles to go on outings. They could have more structure.
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Jason R_3
May 26, 2021
They lit her house on fire. They could provide consistent care so she doesn't have to rely on me as often. They need better continuity and consistency with care.
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Sara L_2
April 22, 2021
He is somewhat independent so it's not a huge impact on his life. I have already recommended it to others.
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Bonnie J_9
I have nothing to judge it against, but it served its purpose. It was the only service I have had so I have nothing to compare in to, but it allowed me to run errands.
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RIchard P_2
February 16, 2021
It was unfortunate that they had a lack of caregivers. Initially they had caregivers that worked well with our situation but then the well ran try.
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Anonymous_2760
January 18, 2021
Their care offers a lot of peace of mind to me knowing that she is receiving her care. They have been very good for my aunt and her needs. They always have someone available. They are friendly in their care.
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Bev W_1
They help him with his showers. I like that they are dependable.
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Florence ID# 8937 V
December 17, 2020
They do things for me that I cannot do for myself on a daily basis. They do everything that they are supposed to do and they are nice people.
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David - ID# 7741 V
December 05, 2020
The services have been a high impact because the caregivers are concerned with my loved one's help, and also my health. They are thorough and go beyond their protalcal. I would recommend them because of the professionalism and concerns they have for their clients.
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Bruce ID #8837 V_1
It is a part of my life every day, even though they come once a week. My caregiver is able to do my pills for me. They care about me. I want more people to look towards them because they are just that great.
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Josh L
November 19, 2020
They sent us an amazing caregiver. I like the flexibility of the "rules of engagement" and how willing they are to accommodate my needs.
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Karen W_15
October 24, 2020
He had a memory issue, so the caregivers did their best. The nurses treated him well.
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Anonymous_2198
October 14, 2020
There are so many different caregivers that bring different personalities and strengths. The thing that's the most difficult for them is consistency, but I think the nature of the business is to keep people consistently coming. I think they do the best that they can. I like their flexibility.
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Daryl #5839 V
September 10, 2020
They do my vacuuming and I can do some, but now I don't have as much to do, since they get things done. All the gals they send are great, they are #1 for me.
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Anonymous_3996
August 20, 2020
I was a wreck mentally because they didn't screen the caregiver. They over charged me every month.
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Jeffrey # 8200 V
August 10, 2020
She changes my bandages. They are prompt and professional.
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James H_15
July 24, 2020
I couldn't do without them. The girls they send are very capable. They take an interest in me.
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Allen F_1
July 22, 2020
They keep me up to date and are here to do my infusions every week despite snow storms. BrightStar Care is caring and always very prompt.
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Erik J_1
May 26, 2020
I do not have to go to the hospital to have my infusions. They show up on the time that I need them to show up and they are friendly workers.
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Anonymous_3737
May 21, 2020
I found it difficult having someone in my house every day. I would have liked a more reliable provider.
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Randall 'Randy' ID # 4532 V
The most helpful part is the caregivers coming to my home. I did not have another choice, so I went with them and they are good.
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James C_22
April 14, 2020
They did make my life better. I don't have to drive to them, they come to me. I'm ecstatic about the services I receive.
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Anonymous_3594
March 06, 2020
He's very limited in what he can do but they could take him outside more. There could be more consistency with the caregivers.
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Donna J_5
February 18, 2020
I can't care for him right now because I got a knee surgery, so it is great that they care for him for me. I like how they are very personable and they are willing to go above and beyond.
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Eileen H_6
February 11, 2020
They keep him active. I like the training and the care that they give. They listen to him and know what he needs to do. They encourage him.
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Lowell H
February 10, 2020
It had a positive impact on my life. The workers were great. The communication could have been better.
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Tom G
January 16, 2020
They had few scheduling mishaps. They seemed to be always there for me, even if the management had to come in.
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Jeanine B
I could leave my home and know that my mother was in good hands, because I trusted the caregivers. They made sure to understand who my mother was as a person, instead of only understanding her needs.
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Brian _2
They do stuff I don't have to have deal with. I have a lung disease, and I can't breath in many cleaning chemicals supplies, so she does the cleaning in the bathroom for me and changes the bedding. I have been happy with them. The girl I have coming to the house is very conscientious. I have health issues for myself and am on disability. She is real pleasant, and she knows what I want done.
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Mae F
September 12, 2019
The respite is awesome. It gives me freedom to do things that I need to do. They're very concerned and caring.
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Daniel ID # 5398 V
August 21, 2019
They have helped me the most by keeping my house straight and doing my laundry. I like that they are on time, and they do a good job.
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Mary L_21
August 13, 2019
They did everything I couldn't do because of my arm. I couldn't have done it without their help. They were always on time and willing to do anything I asked.
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Anonymous_2147
July 11, 2019
Some of them talked too much because they weren't comfortable with silences. When they did talk, it was about themselves and their own experiences. It wasn't really about my loved one. We went through way too many workers. Those who were older were more in tune with that. We had problems with the management and administration.
review users
Toni A
June 14, 2019
Every thing seems to run a lot smoother for my mother. There is one particular caregiver that is very kind to her. I like the fact that whenever I call, I can talk to someone directly. Any issues we have had have been resolved quickly and efficiently.
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Payton L
May 14, 2019
They give reliable and quality care. I like the flexibility.
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Dorothy S_18
May 13, 2019
They always take my dog on a walk, and they vacuum when I ask them to. They are very kind. Everybody is friendly and does a good job.
review users
Dalton ID# 5892527 C
April 08, 2019
I don't have to go clear to the hospital to get my infusions, which is very convenient. I've never have had any problems. They always do a good job. I've never have had any problems and they always do a good job.
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Anonymous_1477
February 25, 2019
They have relieved some stress just by dealing with things that we can't. We liked the personnel in place at the time and they have been very consistent.
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Rose H_6
January 15, 2019
We had someone placed in our home very quickly. They caregivers we had were very professional and very good with my loved one. We had wanted to cut the hours down to twice a week, but they require three days a week. We didn't require that much care anymore, so we stopped the care. They could change that.
review users
Anonymous_969
December 18, 2018
They did exactly what we asked them to do when we looked for them. The care provider was perfect and did everything great.
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Anonymous_774
November 26, 2018
They help me with my daily needs. They could have more people available.
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Gail D_2
October 25, 2018
It's been helpful, but he is difficult. He is a complainer. The provider is fine. I don't have any problem with them.
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Marikathryn N
October 25, 2018
Showing up on time and being consistent has been the most helpful. She could engage my mom more throughout the day and let her sleep less.
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Anonymous
October 19, 2018
The social aspect of seeing someone every day has helped the most. The two caregivers I have had are excellent. They get along with my loved one very well.
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Richard _2
September 30, 2018
I'm disabled and they give me help. My caregiver is consistent with the work.
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Jean O
May 24, 2018
They helped me the most with my husband who has dementia. They accommodate people's needs.
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Carol W
June 27, 2018
Right now I am satisfied with their care. They give me respite from taking care of my mom. It also gives me the chance to attend the Alzheimer's support group. They are very responsive. The caregiver my mom has is very good with her. She relates to my mom well and takes good care of her. She has good communication with me.
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Glenn G
June 15, 2018
They have helped me the most because I know that they are there to watch over my loved one while I am gone. I like that they are prompt and on time for the appointments.
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Betty D
They were there for my mother so that she wasn't alone. For the people who have impaired mobility, it is really an excellent type of service when they need it.
review users
Mary Bradley ID #749817 DOB: 05/31/1959 R
June 06, 2018
She listens to me and goes above and beyond what I expect. The care providers from BrightStar Care are very personable.
review users
Jean O
May 24, 2018
They make it easier for us to remain at home. One of the caregivers was extremely efficient in the amount of work she could do other than the care she provided, like housework.
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David Z
May 10, 2018
They gave me a day off. They need to train their caregivers more. One was late everyday, and they only had an hour.
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Greg L
April 16, 2018
It wasn't just a job for my caregivers, and they treated me like a person. There was only one thing they did for me, and it was a big help.
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Jeff P
April 09, 2018
It's mostly based on the fact that we're so geographically limited with the people, it's dependent on the staffing. The person that would be sent to provide care would have to be a physically bigger person to have a better impact.
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Luella S
December 14, 2017
BrightStar Care certainly is friendly and gives me a good bath. The caregivers give me baths particularly well.
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Robert ID# - 2000409445 C
November 21, 2017
BrightStar Care was here all of the times that I needed them. I am feeling pretty good now, after having the services from BrightStar Care.
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Marvin & Dorris F_1
BrightStar Care has very good caretakers. BrightStar Care has caretakers that know the medical side of things. They give my husband the right amount of attention.
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JoAnn P_2
October 18, 2017
I would tell a friend that BrightStar Care is very attentive. They are detail oriented. They explained everything that would happen. BrightStar Care has helped the most with social interaction. They also make sure JoAnn eats, and they help her with exercise.
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Angela ID# 7159887 C_1
October 18, 2017
BrightStar Care is very flexible, and they have good follow-up. The most helpful aspect of my services is the convenience of my services.
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Lynn ID #6549 V
September 29, 2017
I would tell someone that BrightStar Care is professional and on time and they have good communication. BrightStar Care is very nice and caring. BrightStar Care looked after my needs.
review users
Alice ID# 5098 V
September 27, 2017
I like how BrightStar Care has nurses who are willing to help me with anything. I feel like BrightStar Care has made my life better. I am alone and I look forward to them coming.
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Michael F_2
September 26, 2017
I liked how BrightStar Care had nurses who always got back to me. They answered my questions and helped with everything. There was very little that BrightStar Care needed to do for me. They only came once a week. The nurse lived close which was convenient
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Karen K_2
September 19, 2017
I haven't had any issues with this company. The caregivers help my loved one with her hygiene and getting her ready for the day.
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William W_1
September 19, 2017
BrightStar Care has nurses that are very friendly, helpful, and courteous. They also know their job and the industry really well. I have gone through a lot in the past three months, and the nurses have been really helpful in lifting up my spirits with me.
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Tricia212
August 25, 2015
I've been relying on Brightstar Care to provide support for my father for several years now. I'm certainly not changing my mind anytime soon. They are excellent.
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Roni5
January 27, 2015
I really like the staff at Brightstar. They are prompt and professional.
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Carrie528
October 31, 2014
The quality of care my father received from BrightStar was great.
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somewhere
December 03, 2012
Some nursing provided. Some excellent aides. Bear in mind that aides are not required to work. No matter how dire your need, you may not have any help at all.
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