Eden Home care - Bellingham
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- 316 McLeod Road, #101, Bellingham, WA 98226
- (360) 734-5410
- 4.7 ( 57 reviews )
- Home Care
Related Costs
Description
Reviews
4.7
( 57 Reviews )
transitioner
September 26, 2021
After discharge from nursing home post- emergency surgery, Eden Home Healthcare nurses came to my home to provide wound and ostomy care. They were exceptional in treating my wound, but I was told widely conflicting statements about how long nursing services would continue. There were many mistakes trying to get my necessary ostomy supplies, but nurses did their best. However, I was told that until I learned how to change ostomy myself (with wrong ostomy supplies for more than 2 weeks!) they would continue working with me past the originally prescribed 2 weeks- which had been extended. NO ONE informed me that was terminated. I still haven't learned to work with the appropriate ostomy supplies which just finally were shipped to me. I intend to file a grievance.
Graham C
November 04, 2020
They allowed me to leave to go take care of errands and pick up groceries. I was there the majority of the time with the caregiver.
The staff was willing to work with me. They bent over backwards to work with my schedule. On short notice they worked with me to get people I needed.
Edwina B
The company needs to hire more caregivers so they can attend to me in the evenings.
The care I get is very good but I need people to be able to come and help me at night.
Lother
October 05, 2020
They help him by being professional and doing whatever we ask of them.
They are very efficient. If we have to cancel on short notice, it's no problem.
Jeane C
September 22, 2020
I need them, and they come, it is invaluable to me.
I like the type of people that they send out.
Brian K_6
They help me the most by working with me, helping me do things, facilitating me, and keeping up with everything in the home.
I like that they listen, and try to give me what I need.
Debbie C_9
August 19, 2020
They help me take care of her and stabilize her health.
They're very interested in her care. They care about what goes on with her and try to make it the best care for her.
Kenneth J
July 07, 2020
They weren't able to cover the time so we had to go to a different agency.
They need to improve on their management.
Ariss A
July 06, 2020
They have been beautiful, I wouldn't be where I'm at today without them.
I recommend them all the time and tell them how great, dependable, and accurate Eden Home Care.
Ronda_2
June 22, 2020
The caregiving that they give is helpful.
They are very easy to work with.
Fran P_1
June 09, 2020
I am somewhat handicapped. I walk with a walker. They do the things I need to have accomplished in the normal afternoon. They make sure that my lunch is ready for me. They cook my dinner.
The people that come are knowledgeable.
Linda M_22
May 14, 2020
I was grateful to be taken to my appointments.
When I talked to the owner of the company I didn't want someone for companionship or to chit chat a lot. They sent me someone who was very intrusive with her chatter.
Anonymous_2501
May 05, 2020
We, her daughters, were really happy that someone was here for her. I really like Eden Home Care. I can't say enough good things about them.
I like that they are caring and hardworking. They took very good care of her. I have referred so many people to them.
Mary Ann V
April 22, 2020
She does what I need her to do and what I can't do.
I like the fact that she comes faithfully every week and has a cheerful attitude. She is willing to do anything we need done.
Nancy L_5
April 14, 2020
My life has not changed since I have received their services. They have done a good job. They feed me, put my clothes on, and help me change.
Their people seem to be well trained.
Dave M_10
April 02, 2020
They allow me to live in my apartment rather than in assisted living.
I like the staff. They come out when I call them and they're friendly.
Janet_1
March 03, 2020
The physical therapist and occupational therapist helped him with his physical well being and she was so encouraging and gave him a lot of positive self esteem and reinforcement.
The staff is so qualified and they just work well with elderly patients. Their communication is really good. It is not frustrating to call them.
Anonymous_3564
March 03, 2020
The care that they provide to him is helping.
It is confusing because they can't give you an approximate time when the people will be showing up. What I see is fine.
Anonymous_3551
March 03, 2020
I had my leg amputated and so I couldn't shower or do other tasks without her.
It would be hard to go into someone's home, and they make it very easy. She puts me at ease.
LorettaMae S
February 04, 2020
They are able to transport me to various appointments.
They are very caring and helpful and understanding.
Louella B
They do the things that I ask them for.
They are okay, they are there.
Georgina G_1
January 07, 2020
They do whatever they are asked.
They are very pleasant people who know what they are doing. My doctor recommended Eden Home Care.
Gretchen T
December 12, 2019
They give confidence that he is going to get the services he needs.
I like the communication.
Rosalie R
December 04, 2019
When I need an appointment, they are always there for me.
I would recommend them. They are very helpful.
Christina B
The current one keeps her safe and engaged.
I think the initial appointment of caregivers could be improved because there isn't any kind of interview or anything. We had three caregivers to begin with, and two of them really struggled with my mom. They could also improve clarity of communication, like in regards to how to communicate with Eden.
Anonymous_2660
October 29, 2019
It is quite and impact on me being 90 something years old. They give me a bath.
They are very efficient, they are very kind, and they help me all they can.
no to Eden
October 24, 2019
Poor communication. Caregivers waste too much time on laptop rather than actually doing tasks.
Heather S_2
October 03, 2019
It had a good impact on my dad. They made sure he ate and was safe.
There were often times when they left shifts uncovered, so myself or one of my family members would have to cover the shift on short notice.
Esther M_1
September 12, 2019
They come in twice a week to give me showers. I couldn't live by myself if I didn't have a shower aide, and she is really good.
They help me with other things too, like setting me up with shopping at a store that delivers, and they answer questions.
Walter P
August 22, 2019
They have helped him out the most by providing us with care everyday for seven days of the week.
The people are friendly, outgoing, very willing to help with chores, and so forth. They provide us with meals at dinner and help clear after lunch.
Anonymous_2046
July 12, 2019
They have made it easier on me by doing things that I can't do for myself.
They are very efficient.
Roy D
June 27, 2019
They have helped me the most by cleaning my house and being here for us. They only come once every two weeks, but it is a big help.
I like that they are very friendly, hard working people, and they do whatever I ask them to.
Susan K_13
June 21, 2019
They pick up the load and get things done when she comes in.
They are very useful for us, and we are able to schedule appointments and make adjustments to that schedule.
Marya W
June 21, 2019
They get my room cleaned up and my clothes washed.
They could lower the price.
Dannette E
May 13, 2019
He likes his caregivers. He is a male, and they have come common interests.
It's professional when I call the office. I get a response right away.
Victor R_1
April 24, 2019
I haven't heard any complaints. If it wasn't for Eden, it would be very hard for him to go to his doctor's appointments. He's limited in transportation, so he gets a broader scale now in terms of being able to go to appointments. They've made my life easier because I'm his POA, and I live in a different state so I can't be there for him.
Everything that I've dealt with has been easy and expedient on the phone.
Joyce J_3
April 12, 2019
They call you and ask if they can come over at this time, and they are just nice.
They are here all the time. They have professional RNs that are great.
Gary S_5
March 18, 2019
They could lower prices so I could have had them longer.
They did what they said they would do.
Charles L
March 12, 2019
My mom likes them. They notice when she might need extra care and the attendant knows when to call the nurse in for an opinion. If they think my mom needs more help, they will alert me. She's comfortable with them and she likes the service.
I like how this agency has been good for mom. They make good recommendations when you need them.
Marie M_9
February 20, 2019
The caregiver comes and helps my mother bathe.
The care that they provide for my mother is wonderful.
Myron F
February 20, 2019
I have only one complaint. My husband isn't capable to take showers. The caregiver showed up without notice. They drove from far away, and I wasn't able to let them in. I wasn't charged, but I felt bad.
Walter R_5
January 07, 2019
My husband's caregiver helps him take a shower once a week.
The people in this agency are very punctual.
Anonymous_1237
January 07, 2019
They helped me with encouragement.
They were very efficient.
Barbara F
They have made my life easier by giving us a break.
I like that they have been consistent and reliable. I can also get a hold of them.
Anonymous_1048
December 08, 2018
My loved one was well taken care of.
They were really nice and very pleasant.
Beverly W_1
They help me the most in every facet of my home.
They are very nice, and they almost come in like family.
Edwin H
November 12, 2018
It is just a bed bath. We have had the one girl that we liked but she quit, I haven't had caregiver since though.
We have only used the shower aide which has been good for my husband.
Barbara L_16
When they are here, I can go outside.
When they first came in, they set up all of her medication and they showed me the process of how to do it.
Anonymous_96
September 26, 2018
The caregiver has helped because I can't give my loved one a shower anymore, and they have relieved my anxiety with that. The caregiver will take care of what I can't do, and makes me feel safe.
The bath home aide is very good. My loved one and the caregiver get along very well. The caregiver is pleasant, funny, and they care.
Myrna V
September 26, 2018
They are very good about showing us how to do things. They could do better about helping my mother to walk. It's nice that they are there to help us get through the hard times.
They are very accommodating by coming out to the home. We don't have to take my mother anywhere. It is very good to be able to use the service because she can stay at home.
Lawrence D
September 13, 2018
It has been fantastic. Megan has been sorting out all of my wife's things since she was a hoarder.
I like how Megan has been a great person and has been very helpful. She has a great personality.
Judith T
August 13, 2018
He is improving, so that is important.
We like the people that we work with.
David M
July 16, 2018
They take care of some sores I've gotten.
They're just friendly.
Lorraine M
July 12, 2018
It has put me back on my feet.
They give wonderful care, and they are considerate. They go above and beyond with the caregiving. They call me to see if I am okay and send nurses to me if I am not feeling well.
Darlene R
June 20, 2018
It is nice because I don't have to do anything or look after my mom.
They have great employees. They are well trained and pleasant people. They cook and do housework and other things that need to be done.
Anonymous
April 24, 2018
I have had them since I have been out of my other care because of my broken femur. They provide me bathing care. The services have made me healthier because I can't take a bath by myself.
David C_12
April 24, 2018
Walking with the PT has shown me I can do more then I think I can. By keeping my home in order by doing laundry, making the bed, mopping, and sweeping.
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