Visiting Angels Snoqualmie Valley / Maple Valley
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- 33410 SE Redmond-Fall City Rd, Fall City, WA 98024
- (425) 441-8133
- 4.7 ( 73 reviews )
- Home Care
Related Costs
Description
Reviews
4.7
( 73 Reviews )
Anonymous_6958
February 15, 2023
They allow me to get out of the house and do the things I need done. I feel secure with them.
I like that they allow me to get out of the house.
Anonymous_7011
February 15, 2023
They did some light housework.
They were very friendly and tried to be helpful.
Anna A_2
February 15, 2023
They are very concerned with working with the people around me and me.
They were able to assume responsibility and helped to make things work out for me.
Wendy P_4
February 09, 2023
They are very accommodating with the selection of the care provider and have great communication.
One thing I like about the services is their responsiveness vis text messaging.
Diane_2
January 26, 2023
They spend time with my mother. It gives us a little bit of a break and improves her attitude.
They are responsive and professional. They do a good job. They have a caring attitude towards people.
Bill R_10
They were consistently on time.
The caregiver was great.
Cherese S
December 29, 2022
They provided quality care, were always flexible, and just absolutely good.
I like that they send really good people, they are very patient.
David D_31
December 20, 2022
The impact of the services have taken a huge load off of my life.
The agency is great in making sure we're a right match with the correct caregiver to have better assistance around medication management, and they provided a nurse.
Gay N
December 13, 2022
It would make things a lot easier for me if the caregivers were qualified to monitor my mom's medications.
They are professional. They seem to care most about how my mom is doing.
Charlotte R_8
November 14, 2022
I like that she became a part of the family and was great with my mom.
I like that they were able to connect me with a caregiver that we really liked.
Julie G_9
November 14, 2022
The set-up was helpful with the owner that I was with, and Ramona helped interview my mom.
They came and helped with my mom, and it wasn't a problem to cancel the services.
Bonnie T_2
The most helpful for us was that my husband and I could get away for a while.
I like the girl who came out, she was pleasant.
Crystal H_2
October 21, 2022
They could make us feel confident that the client was getting the best care. I didn't have a lot of confidence.
The only issue we had was having the caregivers take initiative.
Joanie S
October 13, 2022
The meal prep is good and they provide companionship.
We have a very good caregiver and I like our care manager.
Susan H_66
September 19, 2022
They helped the most through providing one on one care.
I would tell a friend that the caregivers were very caring.
Julie W_11
September 19, 2022
Very well, the caregiver has helped him the most with medication reminders.
The caregivers were very nice and caring. All the communication was great and on time.
William D_16
August 10, 2022
I can't see. Having someone here to help was a big help.
I like that they were very caring, efficient, and know what they were doing.
Lorrie S_1
July 26, 2022
Mom needed a caregiver at her home and they were able to provide her with that and Mom appreciated having another person there to keep her safe.
There were a lot of different caregivers coming in and some were doing exactly what they needed to do and some were just there.
Kathryn M_6
July 21, 2022
They make it so that I can get away for a little while.
I like the people that work there.
Julie W_8
July 14, 2022
Don't be so expensive.
The owner is very personable and I think they have found someone pretty good for us.
Jennifer J_3
June 24, 2022
They kept up with my mom even when she started to progress faster.
One thing I would tell a friend is that they were all friendly and explained things well.
Allyn W
June 13, 2022
They helped with things like whatever we needed them to do. They helped with the groceries and cleaning.
I like that they have good caregivers that were match.
Tamie D
May 13, 2022
It makes things easier by making my life easier in allowing me to take breaks and have time away.
I like that they are prompt and good with communication.
Andrea S_13
April 28, 2022
The caregivers could have a lot more initiative when they are here; the things they are good at they are very good at, but there could be more things.
Things have gone downhill in the past few months, there's confusion on who to contact if there's a cancellation, and I'm not finding out there will be a cancellation until the last minute.
Cherie C_1
April 26, 2022
The client doesn't like it that much but she does need the help. It doesn't reflect so much on them as it does on my mom thinking she doesn't need help. The caregivers could have a greater impact if they could do a little bit more as far as putting lotion on my mom or rubbing her feet. Sometimes it happens but not very often. Instead of just sitting and talking, she needs a little more action.
The agency needs to improve the consistency with the people that come to visit.
Becky G_6
It made it possible for her to stay in her house and give her family a break. Some of the caregivers were not a good match.
I like that they responded quickly, and they have good caregivers.
Larry B_21
March 21, 2022
I had a cast on my leg and couldn't go anywhere, we would just go for a drive to get out the house.
I liked the service. They did what they were supposed to, and what I asked them to.
Lance D
February 17, 2022
The caregivers prepared meals and provided companionship.
The variety of food that was cooked was minimal.
Anonymous_3920
February 09, 2022
More consistency with the caregiver, they change a lot.
They are close by and find local people to help out.
Kevin T_2
January 24, 2022
I would like them to be there more for my loved one.
I like that they are local and available.
Phyllis_4
January 24, 2022
If there are any issues I get calls about it. Everybody cares and asks to make sure you are covered no matter what.
They actually care.
Bruce J_4
This agency is very broad in what they can do, and everything I've asked of them they've been able to accomplish with no problems.
Right now things are very difficult in the home health industry, and they've been up front about they difficulties they're having. It's been frustrating for everybody, but they tell us how it is, they are honest.
Kenneth H_8
December 14, 2021
It's helpful because it is a necessity.
They are on time, they do the job right, they understand what they are doing and they are helpful.
Erica M_4
December 13, 2021
It's become quite frustrating for her. They could match the caregivers to my mother-in-law's needs.
They could come with experienced folks. Twice now we've had people who just met the local manager on their first day.
Jennifer_2
December 11, 2021
They've made my experience positive by interacting with my relative.
I like Visiting Angels because their people are personable.
Brad C_1
This buys us time to get out and do some things.
The company has been very reliable so far.
Chad E
November 10, 2021
They communicate with texting usually, they communicate well.
My mom gets along with the caregivers.
Jared K_1
November 10, 2021
They have kept me from having to drive to my uncle's house daily.
I like the manager that was assigned to us and the caregivers were great.
Jacqui F
October 14, 2021
We have had a new caregiver each time so I have to explain things to them each time.
I like that they are very responsive and they were able to handle my last minute needs.
Norma B_5
September 25, 2021
They're only here three days a days. The provider has helped me with my peace of mind.
They're very responsive to any text I send them. They're always there when I need them.
Robyn_2
September 25, 2021
My dad has dementia, but they've made a huge difference in his life. They've made his living environment safe, clean, and comfortable.
The caregivers who help my dad are very experienced and kind.
Saskia V
September 20, 2021
They were responsive and the caregivers were really outstanding people.
I like that the caregivers were great.
Amber V
August 12, 2021
I liked that they were very friendly and caring. They were always here on time as well.
Alice M_15
July 07, 2021
It was helpful to have someone do what I couldn't do for the first couple of days.
They were attentive, prompt, and capable.
Michael G_22
June 29, 2021
They help him get back and forth to the grocery store.
The quality is great and they are flexible.
Kelly D_4
June 17, 2021
It puts my dad in a better mood and gives him something to look forward to.
They listened to the needs of my dad.
Erica W
June 16, 2021
They should have kept trying to find new ways to help her.
They could not fill all of the shifts that we needed.
Heidi C
May 18, 2021
She has met them before and so they have been cross-trained and my mother in law doesn't freak out because she knows them.
I really appreciate that they are always there. If I need someone and it's not my normal caretaker they have been able to send out someone else to help us out.
Patti D_2
April 27, 2021
She really needed the company because they are helpful and provide that companionship for her.
It was easy for me to set them up and get them going. It was an easy process.
Jennae K
December 21, 2020
It has been nice to know my dad is taken care of.
They have been really accommodating, they are available when we need them as well.
Frank A_4
November 25, 2020
The caregiver is great and she engages with my mom.
I like that they are organized and great at communication.
Meri M
November 18, 2020
They take a big load off of me, and they let me run the errands I needed to run.
The individuals at the house are great.
Joyce H_14
October 19, 2020
It's hard for me to do somethings for him so they fill in the gap. They help with his personal care.
They have exceeded my expectations.
Juanita C_1
October 19, 2020
I actually get something done because I'm in such pain. They had me lay on the bed with pillows, and I would say yes or no as I was getting ready for an estate sale. I couldn't have done it all myself.
Darci is wonderful. She came to our house, and we got to meet her. She's just as lovely and kind in person as she is over the phone. I got the nicest card from her this past week. She's really a great representative of the company.
Patricia (_3
September 24, 2020
They give me peace of mind when I need to be away from the house. I know her needs are being cared for. I feel comfortable with them. They show up when they say they will. They are reliable.
They are accommodating to my needs. They are able to have someone call out within a weeks notice. They are very flexible with the hours I need.
Megan W
September 24, 2020
Its been nice having someone else have their eyes on her, and have someone there to do things that I am not close enough to do.
They have been really comforting and helpful.
Barb M_6
We needed a caregiver on my dad's first day back to from the hospital from 8 pm to 8 am.
They were very friendly and approachable. They got someone to come to my dad within a day and a half. It was very quick.
Ryan S_1
August 19, 2020
They have been there and have been personable.
They are very personable.
Anonymous_2495
July 24, 2020
I am able to call them when I have a question.
It's easy to talk to them.
John D_27
June 25, 2020
If they were not here, things would have been a lot worse.
Everything went very well. They were very courteous and they seemed very real. They cared about the patient and they cared about me as well.
Kim R_5
June 23, 2020
The caregiver was very attentive to him. She was fantastic.
I liked the caregiver that was assigned to my dad.
Belinda S_2
It was much easier to not have to scramble to have caregivers during the pandemic.
We loved the caregivers that were sent out, and they did a great job. The owner is amazing and so nice to work with.
Viktor R
May 27, 2020
It makes my daily life much easier.
I would recommend it very highly if it's the same caregivers. Karen has been great, but we had one who was younger and not as experienced.
Bob G_14
The goal was to help her avoid any falling, and that has been great so far.
They respond to out needs in a timely manner, and they are adaptable to the changes and things play out.
Tom M_15
April 16, 2020
I am able to get away and do things while not having to worry about things at home.
I have walked in on the caregivers without them knowing I was showing up and they are always doing what they are supposed to be doing.
Keith W_2
March 13, 2020
They get her up and going. She was too used to the last one and quit doing things.
My mom is getting along with the caregiver so far.
Teresa S_1
February 03, 2020
The most helpful part was that it brought consistency for my father.
I liked that they were good listeners as to what we needed for my father.
June A_4
January 23, 2020
They are like a shining light in a dark closet.
I am already recommending them. I like the immediate response when we need help.
Connie_3
January 20, 2020
They have taken such good care of my mom so I don't have to worry about it.
I like everybody that I've dealt with.
Anonymous_2935
December 17, 2019
Knowing that someone is here and that she is safe is monumental.
We haven't been using them for very long. Our caregiver has been fabulous.
Roy M_2
October 29, 2019
They do things I can't do myself, and it's essential for my survival.
The person I have is exceptional.
Anonymous_2528
September 25, 2019
There is not a whole lot they can do for my loved one, but for me, I was not getting enough leeway when the caretaker couldn't make it. Direct contact has been a positive experience for me.
I like the dependability and the management, although I don't think they are in the right place in some positions.
Jackie W
September 11, 2019
She would let me go into my room, sleep, and not be up all the time. She also knew what to do with lifting, and she was just generally helpful.
They were easy to talk to and understood things. We didn't have to jump through hoops.
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