My wife and I are very happy. The social side has been helpful. I like that they are easy to work with, there has been no hassle at all.

They were helpful until they stopped offering infusion care. They were on time and always communicative.

They helped with my medical condition. I like how great the caregivers were.

They always made sure someone was here to assist us. I like that they are easy to work with and the office staff is helpful.

I am not going anywhere else so it must be good. She helps me with my exercises. I like that they tell you about the services and provide them.

They could improve the food and communication. They could speak a little better. Their primary responsibility is food and that could get better.

They could have provided caregivers who were more compassionate. They need to have more compassion.

He looked forward to the services every day even though we only had them for two weeks. Our caregiver was a perfect match.

Hired Fedelta to provide round-the-clock service for my mother, who was returning from a hospital stay. PROS: They were able to almost entirely staff 24-hour care, during the month of December. 2 caregivers were excellent, the rest were not. The excellent ones provided service as expected, almost. Communication was good with account rep, although she told me she would meet EACH new caregiver and get them oriented; of about 8, she met two. CONS: agency sent several caregivers who were a bad match: one unvaccinated (although they assured me all would be vaccinated); one allergic to dogs (service dog on site); one who had trouble walking, and spent most of her time at the far end of the house from the patron; several who refused to use iPad for transcription for deaf patron, even with instruction; one who excessively overfed dog, again counter to verbal *and* written instructions. My two biggest complaints however were 1) all but one caregiver falsely indicated they performed every task; for example, one task was "assist patron with shower" which was NEVER done in a month. This was in spite of my meeting with EVERY caregiver and providing written and oral directions; written directions were rarely read. 2) Billing department was aggressive, threatened to take payment via electronic withdrawal, and attempted to overbill by several thousand dollars *counter to their own policy*, assuring me I'd get a refund. If you are not in the same town to manage every new caregiver, and ensure they do what they check off that they have done, don't use this service.

The agency could explain that the things that they use when they are staying overnight, they need to have respect for them. The agency could train the caregiver more. The caregiver did not have any respect for my pillows or flowers.

The provider has helped the most with engaging with my mom. I like this agency because they are easy to work with.

They explain everything. It's pretty good. The person who comes here is very nice.

They help the most through exercises and changes in the house I would tell a friend they are incredible.

I only really need the care when I'm at work. They could improve on their communication.

It made life easier. Everything was fine. It was very efficient.

High cost of service, and fees upon fees that they continually charge. The caregivers are good but upon asking, they are compensated the minimum wage. The billing office is hard to reach, on their long answering machine.

They helped the most by just being there. They could make sure to give the correct address to the caregivers.

They make treatment a lot more convenient. I like that they are convenient.

I think all of them are really good, they come all the time. They've been really good to me. They come when they say they're going to, and do what they say they're going to, I can depend on them.

They sit down and they will listen. They're good at watching me in case something happens. I like that they have nice people.

There were several times when there was nothing for them to do and it was awkward for me to deal with. I have no complaints of the people who came to help. I had several caregivers who came here for 2-3 hour shifts. They were assigned to help out in any way that they could including fixing meals and doing light housework.

The fact that I am being listened to and the fact that I am not being told. I like that I am being listened to and he does what I ask to be done.

It made things easy when they came and took care of everything. They were on time and if they had a question they would reach out.

They're very impactful when we have nurses. They could have more nurses and availability to cover shifts.

We needed someone quickly. They helped by being there when we were not available. Heather interviewed us, then they picked the best caregiver to come. They seemed very personable and efficient.

The caregivers are asking me questions on what I want to do or how I want things done. I like this agency because the caregivers are really good. The caregivers and nice and work hard.

They helped me a lot. I was able to get a break and rest more. I liked the nurse and case manager.

They don't help me at all. My current lady does some things but the service doesn't help me at all. They send out people that are not qualified to do the job.

They have provided a good nurse for me. I like my nurse.

As far as the nursing goes, the nurses go were super nice and easy to work with.

It has relieved stress for me so I don't have to care for my wife. They gave me a login to get into the system but I cannot get into it; it needs to be friendly to older people.

They help me with things that I can't do on my own. I like the work ethic of my caregiver.

They have helped me go to the grocery store. I like that they are very careful at picking out a compatible person.

The agency helps with me getting my testament. The agency should have consistent caregivers.

They have found consistent caregivers that can relate to my mom. They have always covered our needs and found a replacement if necessary.

They could have more consistent quality of service from the caregiver. They could be more flexible.

I really like that they are friendly and informative.

He was great for what I needed him for. I had an operation and he came and picked me up and took me to an appointment the next morning. They showed up and they did the job like they said they would.

We had them for 4 hours before but my wife wanted to shorten it and it gives me peace. I like how flexible they are and we really like the home care person they send out. Their name is Yvonne.

The services allow me to get out of the house to do other things. I like that we can get caregivers during the week. It is hard to get them on weekends.

I like that they let me have my one nurse for the week. They don't send a ton of nurses. The services have freed up my life tremendously. I like them and have recommended them. They are reliable and consistent.

They came when they said they were and the whole crew was wonderful. The people were very caring.

The agency helps take care of the home while I'm gone and I get to do things out of the house. I have not had them long enough to be able to rate them more.

They have helped me most by helping my wife a lot when she was on hospice and could not care for me. I like the personalities of the management and the caregivers.

The caregivers have helped the most just by being super compassionate. They're on top of it and will do anything to get the job done. I like the nurses.

They will tend to her needs, she has Alzheimer. They kept her active by going to the park. I like that they are reliable and do a real good job at hiring people.

They keep my alive. They help me move and dress. They are very efficient and well-trained.

The care is very good and the people who are working are taking the brunt of the load off us for taking care of my dad. They help with cooking, housework, and personal care. I'd be more likely to recommend them if they were more responsive to issues.

They take care of my mom. They have good communication.

I like it because it has made her a lot more independent. I really like that they will respond very fast and they will tell me what I need.

They have helped me with giving me confidence that I will be taken care of and giving me a break. I like that they try to find the right person to help.

This agency should send us one caregiver. This agency should provide more consistent care.

They offer the care that I need. I like their professionalism and knowledge of care.

They helped with physical therapy. They need to have more availability in hours.

They are very patient and welcoming. I like the people that work there. Everyone I talk to is super friendly and understanding.

Fedelta Home Care tries hard to provide care so I can go to work. Fedelta Home Care could improve on providing better quality caregivers. I do like my coordinator, Kim.

The nurses are also very professional. My nurse has a great personality.

They were good at supporting my mom and the family emotionally. They helped us out so much during this process. I liked that all the caretakers were very passionate, kind, and knowledgeable.

They really helped me sleep and took care of Hugh at night. The cost is unreal and could be improved.

They need to improve their communication. There needs to be more communication between client, caregiver and staff.

They are in contact with us frequently. They are very responsive when I call the care manager.

They helped me because I couldn't have had the surgery I needed without them. I like Fedelta Home Care because they were upfront with all their costs.

They made things easier for me by sending a professional caregiver and they did everything that they promised. I like the caregivers that they sent out. They were amazing and went the extra mile for me.

They have good communication and are prompt.

At first, I really needed the help to function, and now we are years down the line, and they still support me. I am improved in my health and the relationship with the caregiver is very healthy as well. They helped me get over being in the hospital, and they have been very attentive.

It has been a big help for my husband, and for me also. They are good with the caregiver we get to come.

They have made the process positive by being open to the different needs I have from week to week. I like my caregiver, she is fantastic.

They helped with things like showering her and doing some physical therapy exercises with her. I like that they have quality caregivers.

The companionship services are very helpful. I also like how they advocate for the client's independence. They are generally pretty responsive. I like our care manager and I feel that they send us good caregivers.

It was definitely positive. I think they were good. I wish they had a larger acceptance of payment.

I don't think they could do much to have a greater impact. The medicine keeps me alive and without it I would die. I don't think they need to do anything to improve. I don't know anybody that needs this home care so I can't recommend them and I won't recommend them.

They need to improve their organizational skills. Nobody talks to anyone.

They are able to provide good caregivers. They are responsive.

They helped me better myself. They are prompt with the time we spent together.

Its given me a needed boost and is teaching me to do it on my own. Their ability to teach is outstanding.

Up until recently, the care has been consistent. I got there Sunday to see my dad and he was in the same clothes since Thursday. He is not being well taken care of. They reassured me that he would be taken care of and they waited until the last minute to find someone new. So nobody was there for my dad.

They take care of everything for me, so I don't need to worry about getting the service I need. I like that you don't have to worry about anything.

They have allowed me to do my normal routine and have a normal day. The office staff is very responsive.

I don't have to leave my house to get my medications. It seems efficient.

I can't remember her name, but she did a great job at setting expectations with the nurse. She helped us have reasonable expectations for the nurse's arrival time. The nurse was great.

They are very helpful. They are very responsive and they care about the patient. They reach out to make sure everything is going well for him, and see if there is anything they can do to help support, they are very caring. I like their responsiveness and their attention to details. They listen to the parents and our needs and wants, and what is best for the patients.

If the hours are good, it's great. I need it, because I'm by myself. I just moved and the new nurses are going above and beyond, and the agency is paying for their mileage. They're working with me. They could improve the communication between the nurse manager and the nurses. I keep getting asked the same thing a hundred times from different people, they're not communicating with each other.

They have made my experience positive by being available for us I liked their efficiency in the planning stages in what I needed and how to go about it, and their promptness and kindness of their caregivers. I think they screen their caregivers well.

I like that they are professional and they know what they are doing. I feel confident in them.

It didn't require me to go to the hospital or a care facility, I was able to get care at home. The caregiver was so nice and professional and made it a good experience for me.

They sent us caregivers when we needed them. They were responsive.

They being on top of everything and keeping in touch makes my life easier. I like that they are on top of everything and make sure I have everything I need.

I am getting wound care and it makes things easier. I would like them to improve their communication. This has been a constant complaint from me and the caregivers. It seems like those in the office do not know how to communicate with anyone.

I really like that they help me with a variety of exercises. I really like that they send different people for different needs.

They just need to have more well-rounded caregivers.They just need to have more medical training. They should have more well-rounded caregivers.

We don't need daily care, but they provide him help with transportation from all of his doctor's appointments. And he really needs that support. They respond immediately and perform their work smoothly.

They could provide care without so much money. They provided great people, and were consistent in training.

I am very dissatisfied with the whole situation, I could have taken a bus for 25 dollars. They charge so much to drop me off and pick me up.

They have good cars and good follow-ups. They are easy to work with.

They helped me get food and use the bathroom. They also helped me when I exercised. The caregivers worked with me, but as far as I know, they were not professionally trained caregivers.

They are helpful with helping me clean. They need to do better with scheduling, but the people are very nice.

I was able to leave the house, and I didn't have to cook and clean for my dad. They answered and returned my phone calls without a lot of wait time.

One important thing is they check on my meds. I appreciate how they come to visit me and check on me.

One important thing is they keep my kidney alive. I like the nurse, she is very friendly and knowledgeable.

There have been a few instances of a lack of information between people. Better communication behind the scenes would make our lives a little bit easier. I like that they are very responsive to us.