I would have liked them to have better communication, staffing and consider who the patient is. I would have liked the communication to be improved regarding scheduling, with the family, when they are not coming and advanced notice given.

They've helped most by helping get my food. I would like them to come earlier.

They help me the most by getting good staff in to care for my dad. I like the quality of the staff that they send us.

It added stress to my life. I would've liked to have one consistent caregiver. If they don't mind multiple people coming in, it would be okay.

The services have helped me tremendously. The caregivers at this agency are wonderful.

I am personally disabled myself, and there is no way I could do the things needed to help my mother. I like the staff. They are always responsive and the people they send out are great. We have one girl that is permanent, who we adore.

I like the caregivers because they cook my dad eggs when they show up. I would like to see Care Advantage improve on their attendance.

The provider has helped the most by moving and bathing the client, along with personal care. This agency is flexible, and the caretaker has become a family member.

They could provide us with a back-up to make our life easier. They could have a back-up when people don't show up. You are just left with nothing if someone doesn't show up.

They help me get the support I need on a daily basis. The agency can have a consistent selection of caregivers.

Some were very good. Some were not good. The last one we sent home. I would not recommend them because we were on the schedule and when they would send someone, they did not show.

They have helped me the most by not sliding down slippery slopes in life. I liked the caregivers that they sent out to me.

They could have been on time and be more effective. The first day a caregiver was very late.

I had been diagnosed with something, and they helped out. It worked for me for the time we had it.

She was semi-conscious and there were only here for a week, so they just stayed with her and comforted her. They watched over her at night. They were professional.

They help make sure someone is here when we need someone. It would be nice to always have someone here. Sometimes the caregivers don't show up and they don't let us know.

They got us a caregiver as soon as possible. I liked the agency because they worked fast.

They met all hospital requirements. I like that it was super easy to get what I needed and to schedule.

He enjoys the company when they come. They need to communicate better.

We didn't have to take care of everything. I liked that it was easy to communicate with them.

They help me with the things I can't get done. They help me with my Meals on Wheels. I'd recommend them. They help me and do what they have to do.

I couldn't have done it without them. The agency should have let employees know what they were walking into.

The client is very comfortable with her current caregiver. We have had a couple difficulties this time around, we have had people show up on days they weren't supposed to be here and other times them not show up when they were supposed to be.

They help me in every way. I like that their caregivers are outstanding.

My daily life has improved since starting services. She is always on time.

She keeps her company. I like that the nurse comes and does what she is supposed to do.

I don't have to worry about my mom. I like how the workers take care of my mom and the website is easy to use.

The caregiver is very attentive and kind to my mom. They are responsive to phone calls, and the caregivers are excellent.

She was able to keep her cheerful. I liked that everyone I talked to was very efficient and friendly.

They have helped me the most by helping me bathe and making me feel like a normal human again. I like them because they have absolutely wonderful people.

Some of them are sleeping on the job. My husband had a bell, and they would not respond. Many times I came and his diaper was really soaked. Some of the caregivers did not have good bedside manner. They come in and out. Sometimes they are good and some are not good fits. I only had 4 good caregivers.

They come and help her with showering. At this point the only thing that they could do is come for shorter hours. I understand why it's 4 hours though.

They do everything they can for us, they are understandable about the price and getting the caregivers here. I like that they are easy-going and understandable.

They have helped me with everything they can. I like that they are responsible.

They could help by showing more initiative rather than sitting and waiting to be told what to do. They need to have mobility training for the staff and hands-on training. Different people show up at different times. It is very difficult for them to have the caregivers show up for more than 1 or 2 days in a row.

All the workers seem to be nice and take me as I am. His aide coming everyday is great.

My dad is a much happier camper. They are very accommodating with how they can help us and get somebody there. The aides are very personable and the in-charge nurse, Janie, is very thorough and on top of things.

They come during the middle of the day when my son leaves for work . So far they have been real reliable. So far the cooperation with the caregiver and the office staff have been excellent.

It give me four hours a day to do what I need to do. Taking care of my wife 24/7 would be a strain on me since I am elderly too. The people they send are good and helpful. I haven't had comeliness yet.

They helped me a lot because they do things for him that I had to do before. They knew what they were doing.

They have helped me by getting assistance for things I can't do. They have made my life. They are dependable.

It was helpful that they could jump on really quick in an emergency and that they helped my mom out with the care. It is just the pricing, honestly.

The services were very positive for him. He really thought they were great.

The caregivers could have had a greater impact if they took more initiative. I liked most of the people who came to work. I liked the healthcare people themselves.

They sat with my mom and kept her from falling I would recommend them more if their prices were lower.

They make his life easier by being here when I can't be here with him. I can basically cover anything that they do, but it's helpful to have someone here when I can't be. They could keep us more informed and let us know when changes are going to happen, and they could keep our nurses informed on what their benefits are.

The personnel seemed untrained. They have poor communication.

Mom gets bathed on a regular basis now. I'd tell a friend that if they had an elderly friend or parent that needs someone to come and bathe them, they would be a good option to do that.

It helps to know someone is here to take care of my wife, when I can't be. I like the caregiver we have.

Actually, my mom is the client, but she's in end-of-life care and is nonverbal, so I'm managing her care. Care Advantage came well recommended - but I'm having trouble seeing WHY. After my mom's massive stroke, I contacted CA to arrange 24/7 in-home care for her final weeks. We are 72 hours into the relationship, and already we've had a 3-hour coverage lapse, and, FAR more important, two different caregivers have let my mom sit in a wet diaper overnight!!! I don't care about small coverage lapses. Things happen. Folks get sick, or have other crises, and call out. That's understandable. Sending out folks who don't know how to keep a patient clean and dry is NOT understandable. It's inexcusable. Credit where it's due: Several of the caregivers have been quite good, and the one who is here now is outstanding. I've requested that she be assigned to us for as many shifts as possible. The agency has been - less than responsive to my concerns. They were very apologetic and responsive to the coverage lapse, but that's of far less concern to me than caregivers who either don't know how to do the job, or won't bother! Situations like these are so difficult. I will probably never in my life make decisions or take actions where the stakes are any higher - few things could possibly matter more than making sure a loved one is comfortable in their final days! And I fear I've made a dreadful error in working with Care Advantage.

They call when I needed help and they have helped my dad. Everything went smoothly and very nice.

Care Advantage has made my experience positive by giving the client stability and keeping her safe which takes away some of my stress. I'd recommend Care Advantage more if they were more consistent in their scheduling.

They made it so I could sleep at night, however, they still woke me up. They could have improved on telling me what was scheduled and communicated better with us.

They take care of my needs very well. They should have more verbal communication.

I would recommend them because my brother was very happy with them. It was very easy to schedule with them from a thousand miles away.

I can't walk very well so they help me get around. They hand me things and help me with my personal care. I would recommend them because they have a very personal touch and are concerned about our care.

They have really helped be because I can go to the gym and run errands. I like that there is always someone who comes.

The caregivers helped the most by knowing what to do and doing it. They gave assistance and help immediately. We had a need and I was given a number for them by someone. They responded immediately and had somebody out here the next day. We were so grateful because my husband and I are not medical people. They were extremely helpful.

The caregiver has been wonderful, my mother feels safe with her and she has been very flexible. They were able to fill the position immediately and I had good communication with the finance department.

They were there for my dad. They took care of him very well. It gave me peace of mind. Trying to contact the office was difficult. Their communication among each other could be improved.

They keep me on schedule. I like that everyone's friendly.

They were in for a short period of time, and the services didn't start on time, so we had to adjust. Care Advantage could improve their communication and the person that they sent, the one day she was there, I had to tail her and ask her to do certain things. She wouldn't do things unless we asked.

They free up my time with confidence. I like the caregiver that we have.

They kept on working to make sure I got a caregiver. They check on me to make sure my caregiver is doing their job. They are helpful and they help me get the things I need. My caregiver is very sweet.

Care Advantage created a positive impact on my daily life. It allowed me to stay home and work while I recovered. I would recommend Care Advantage, but I wish their scheduling was better for the nurses. They sometimes had to be brought in on short notice.

I appreciate that our LPN offers companionship. I like that they are professional. The LPN we've had is very compassionate and good company.

They allowed him to eat because he wasn't being fed. I liked that they got us help in a timely manner.

Care Advantage has helped the most by providing qualified people to aid me with the things I cannot do myself. It's been positive by providing the help I need. My schedule is all messed up when they come in here, and they are very accommodating. I have a sister who fills in on some of their times.So, it's not easy to juggle all these people, I guess.

They do everything that I require and everything I ask. I like everything, I have no problems with them.

They were kind. I would tell a friend that they were competent.

They get my meals and do my laundry. They help me in every way.

The caregivers are always there anytime I need them. They are wonderful, they do anything I ask them to do.

They were there on time and they would observe him at night. There was good communication and the CNA that was there was able to do it for the whole duration, which was key. It's hard to work with different people, so it was nice to have the consistency.

They take the client to important doctor's appointments. The persons who work for the agency are very confident. They are consistent in the care and are on time.

They come in and clean up. They are good one to one.

They helped me with chores. They helped me take a bath. I liked the nurse that came out.

They have helped me not worry and know someone is with her. I like that they actually have people there that are working.

The scheduling needs to make sure that people are there and that they leave at the appropriate times. We have had some situations where people show up late and leave early.

They could have given more advance notice for calling out. I would recommend them because they are very helpful.

I called for a driver to help me to get to an appointment and 3 different people showed up to take me. Then they made me wait in the car with the 2 aides while we waited for the aide to show up to come with us and then I had to pay all that time and pay for three people to drive me to the appointment. A caregiver came and then they had to leave early and then I got billed for all of it.

They have helped me the most through strength training. I would like them to improve on the physical therapy.

She helps me with my laundry. I like that I don't have to call them all that much.

I needed them here. The most important part was they knew what to do, and the client liked them a lot. I like how they respond very fast.

If possible, they could help me with my daily exercises. They could have the people who were scheduled to be here show up on time. We have had care only twice a week.

I am a hard person to please. It is hard because they change a lot. I need to re-teach the rules. They could not switch people around as much.

On the first day that they come, I think they need to sit down with the client and assess their needs instead of jumping right in. I would like to see a little bit more versatility in the caregivers.

They are really a big help. They even help me get my groceries. I can get my supplies all at once.

I like the house keeping. They also help me drive and get around. I like that they try to keep me informed about changes.

They are nice and help me with what I need. I really like the personalities of the caregivers that come into my home.

There are some things that I can't do without the agency's help. My medical problem that I have impedes my ability to do things. The agency is contentious and on time. They provide whatever services that I require.

The people they send are really well trained. There are a couple that are awesome but I have not seen them in a couple of months. I have had a few newer caregivers as of late. I think they are very good. They call to check up on me and see how I am doing.

Most of the time they didn't do much at all, they would just sit,. Some people got involved but not often. They needed to be more consistent, they had a hard time finding caregivers.

The caregiver watches my husband completely. The caregiver is late and calls the scheduler and tells them that they will be late. We need to know what to do. We want better commutation. They do not get back to me.

They did send a substitute if the caregiver called off. They need to make sure that we get all of our time. Often times, providers left too early.

There's only been one person that has come that seemed like she didn't know what she was doing. Just one thing we've had a problem with, is my dad would get familiar with someone, and then they would send someone new in. It's a huge thing when you have to change the person that's taking care of the person.

We didn't know how many hours we needed for assistance so we did a split shift which caused them to not assign us regular aides which makes it hard for a patient with Alzheimer's. They need to get their scheduling down. There is a lack of scheduling and they don't let us know who is coming and when. We had a few aides we didn't want to return.

They prepare my meals and do house work. They need to get the scheduling straightened out.

She gets her up. She helps her to get along. I like the caregiver.

I wish she would help her to get more water or food. She needs more help with that now. I feel they don't always have good enough staff. Some of the younger caregivers don't do as well.

My dad couldn't get up and his caregiver helped him shower and clean the house. The caregiver was really good, we would've loved to have him back.