BrightStar Care Williamsburg
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- 161 A John Jefferson Rd, Suite 4, Williamsburg, VA 23185
- (757) 206-1167
- 4.2 ( 37 reviews )
- Home Care
Related Costs
Description
About This Community
BrightStar Healthcare is a fully licensed premium provider of private duty home healthcare services located in Williamsburg, VA. We are one of the few private duty organizations on the Peninsula that is licensed to provide a full array of services that includes Skilled Nursig. As such we are best positioned to help aging adults maintain their dignity, self respect and quality of life when faced with the challenges of advancing years and their family's anxiety over parental care.
Whether it's supplementing the Skilled Nursing coverage gaps in the Medicare Program or providing medication management services to enable safe continued independent living or simply having someone there to help with life's daily activities and chores our staff and team of dedicated compassionate caregivers will help. We are not a Medicare/Medicaid certified agency that's encumbered by the program's constraints and limitations but rather a fully licensed concierge style private duty organization that is dedicated to improving the quality of our client's lives.
- Companionship
- Meal preparation and clean up
- Light housekeeping
- Medication reminders
- Errands
- Transportation
- ADLs
- Transfers
- Ambulation
- Positioning
- Bathing
- Personal Hygiene
- Incontinence Care
- Dementia Care
- Respite Care
Available 24-7
Clinical Oversight
Guarantee Caregiver Compatibility
Caregivers
Caregiver Skills lnclude:
Ethics, Patient Transfers, Stress Management, Transition Issues, Family Communication, Communicating with Dementia Patients
Caregivers are employed, bonded and insured: : Yes
Caregivers are available 24 hours a day: : Yes
RN on staff : Yes
Caregivers are available to assisted living facilities : Yes
Reviews
4.2
( 37 Reviews )
Robert "_16
The care gives some relief and free time for me.
I would recommend them because they care and do a good job of taking care of her.
Anonymous_7008
February 02, 2023
They help me with getting in and out of the car. I use a walker.
They help me get appointments.
Clarence Y
December 05, 2022
The caregivers do a great job.
They respond if I want to change anything about the caregiver.
David F_19
September 12, 2022
We like the flexibility they have with us.
They have been very flexible with us and easy to work with.
Edward H_13
July 06, 2022
Up until recently he hasn't need as much care, so he is more hesitant.
I like the flexibility and everyone has been very accommodating to our needs.
Wren G
May 04, 2022
One of the best things is that my mom is very happy with the caregivers that she has, they engage with her.
I like that they have great staff, communicate well, and the new owner is amazing.
George L_10
April 06, 2022
They have been helpful and her spirit has been uplifted.
They have been cooperative and the people that come are knowledgeable and caring.
Christina B_4
March 03, 2022
BrightStar helped us the most by arranging that she had constant care which she needed.
BrightStar was awesome. I liked that they were willing to work with me. The gentleman in charge was so kind and did his best to help Allison. When they didn't have anyone available they worked with me to find someone available. It was awesome.
Kathy C_21
June 11, 2021
We are utilizing them so that we can sleep. They make it so we are able to get our sleep.
I like that they are just a phone call away. They work on scheduling with you.
Tracy G_2
May 21, 2021
It gave both me and my family peace of mind when they were there.
They were incredibly helpful, kind, and just very willing to fit into the lifestyle of the home.
Beth A_6
They keep me posted on anything that comes up.
They are dependable for the most part, they are professional.
Lynn C_11
April 19, 2021
It was a help. They gave me a little bit of free time.
They were very accommodating.
Randall P_1
February 05, 2021
They did everything that they said they would do. The person has a personal touch and the supervisor helps with issues.
They care about us.
Ruby C_1
December 08, 2020
The staff was very polite and professional.
I would like them to not cancel our requests.
Katherine _3
September 16, 2020
It makes my life easier because I can't take care of my mom when I'm at work.
I like that they provide really good care.
Sarah K_6
July 15, 2020
They listen and do their job well and they are caring while doing everything.
They call to set up appointments and they do a great job.
Cheryl G_3
January 23, 2020
Them not being there precipitated my father's admission to a facility which is what we were trying to avoid.
They needed to proactively call when the shift would not be filled.
Alvan B_1
December 13, 2019
They need to train the aides to help the client out more, instead of having the client wait to tell them what to do. I have had an aide for three months now, and she doesn't do anything unless I tell her to. She hasn't gotten into the routine.
The people do not show up a lot of the time. I called, and it took me three weeks to get an aide. They finally got me an aide, but when I called them, they would never call me back.
Anonymous_2869
November 19, 2019
It has helped us. They could make my life easier by showing up. They do what they are supposed to do depending on who shows up.
Sometimes they do not tell us who is coming.
Frederick B_4
October 09, 2019
They could pay more attention to me.
I don't hear much from them until they want me to do something, like this survey.
Catherine _4
August 15, 2019
They really didn't do anything when they came. It had a huge financial impact on my mother.
They did not have enough people to cover my mother's hours.
ToddCavan2
July 10, 2019
The Manager of this location had visited the facility that my mother was being discharged from home on hospice. Lauryn was professional from start to finish as we were unable to start using Brightstar's services as my mother passed away sooner than expected. She assured as that she would have someone promptly available when the discharge were to take place. I highly recommend calling and speaking with Lauryn she is not pushy and listens very well and attentively to the needs and wants of the family. I will be recommending her to anyone I come across looking in the homecare field spectrum. Thank you again, Lauryn for the positive experience. I only wish we had been able to use your services.
Nancy S_10
June 18, 2019
They sent good people to us.
I liked the quality of the care.
Anonymous_1873
May 16, 2019
They should have finished what they started. One girl left a load of unfinished laundry in my washing machine, and because of my shoulder, I could not get it out. It was left there for a week.
There was a misunderstanding one day about the arrival or non-arrival of their people at the door. The person on the other end got belligerent, and I thought that was ridiculous.
Harold N_1
April 22, 2019
I needed the help. They helped just by being here.
I had a very difficult time with my long term care insurance because BrightStar Care does not have a license in Virginia. They should make sure they have a Viriginia license.
Jimmy G
March 20, 2019
They showed sincere care for my loced one's health care.
They were prompt, efficient, and had good resources.
Cynthia M_7
March 08, 2019
They are there when I need them. We use them when we travel.
The services are reliable and I use them on short notice.
Marie C_2
February 14, 2019
I wish they would have sent caregivers that were pretty good about keeping him dressed and clean, and changing his briefs, but I had issues with all of them wanting to sit around and talk to me rather than pay attention to him. We had one caregiver that got really bored and would sit on her phone in the other room a lot. A couple times, he started choking and she wasn't in the room to take care of it.
The people that they sent to me were all smokers, and they seemed to be outside having a cigarette break more than they were inside helping with the care. The cigarette butts became a big problem for my husband and me. One of the ladies that I had was really gruff and my husband with his Alzheimer's didn't understand and wouldn't respond to her because she was very demanding.
Alvan B
I have nothing good to say about them.
They were rude and didn't treat me like a human being.
Dennis H_3
December 11, 2018
At the time, the best I could do was get out of bed and get to the living room and sit down. Them cleaning and helping me was a big help.
They were really good about being here when they were supposed to be.
Arleigh S
September 24, 2018
They did the best that they could and they were there with him during the night. They were fine.
They did not show up for one day.
Anonymous
July 31, 2018
I had an operation and need assistance.
I dislike the minimum hours that they require. They require 12 hours per week.
James G_12
June 20, 2018
It helps getting my arms stretched out.
They're efficient and the people they send out know what they're doing.
Tyrus W
April 12, 2018
We have been pleased with them because they always get in contact with me and get back to me quickly. I live in another state, so because of the services, I have someone there with my sister looking after her.
Ginger
March 30, 2018
They could make certain that their people show up on time. They could actually have people available and people that show up on time. They are not reliable whatsoever.
Davis P
March 19, 2018
I like the flexibility, the temperament of their aides, and their conscientiousness. They look for things to do around the house, they don't wait to be told. They make sure she's eating properly, taking her medications, and that she's safe in the home.
Richard P_1
September 26, 2017
BrightStar Care has always done everything they should. BrightStar Care does all the cares that I need help with. They have taught me many things.
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