The care helped her from feeling lonely and isolated. I liked that all the staff was really reliable, courteous, and professional and the scheduler, Jaime, was especially helpful.

They allow me to step away for a period of time. I like that they are thorough.

Naturally it makes things easier because I don't have to do as much on my own. I really didn't need that much help. I really liked the caregiver that came to help me.

The agency helped me recover while I had knee surgery. They are good overall.

Without them, I would be a little crooked. With them, it helps me. I like the way that they handle business. They are very nice.

It's been helping me a lot. I would recommend them because they are professional and on time.

There was really no positive impact; I could have done it all myself, and I am now. They could have not tried to force a nurse to come to my house that I didn't like.

It makes life easier by assisting in my daily routine. I like that the agency is very friendly.

I have gained some balance back. They are caring and on point.

They help me with laundry and folding my clothes. I am grateful for anything that they do. They are limited in the number of caregivers they have available.

The physical therapist did a great job. She helped me the most by showing up when she said she would. I liked the physical therapist. She was excellent, and she came when she said she would. I would highly recommend the therapist I had.

They have provided the care needed. The aides are very good.

I would like them to have more consistency of care with the caregiver.

It helped him in having someone there but nothing else. I never got the right aide for my husband.

My caregivers helped me the most by giving me a lot of good tips on how to take care of myself. I had a hip replacement and they were very helpful in showing me how to do things the correct way. I liked that they were very friendly and they were very helpful. They were very nice. I was very satisfied with the help that I got.

They attend to my father well. I like that they are nice people.

They transport me to doctors appointment. They are quick to rearrange my schedule.

They help me prepare the meals, and they stand by when I take a shower to make sure that I don't fall. I like that they've been very concerned with my on my health and my status here at home. They've provided me with someone when I need.

I don't know how they can make my life easier. I'm probably going to need more help, but I have to wait for it to be covered. I'm going through an evaluation process right now. I haven't been with them long enough to know what they need to improve upon. I think that they have been easy to deal with so far. There have been no incidents.

They are always on time and professional. They are professional.

I couldn't do it without her. I like Jacky who's her current provider. She's great I have no complaints.

Having more consistency in caregivers would have made her life easier. The reliability of the workers could be improved.

The night caregiver stayed up all night and she would change him. She put us at ease and we had confidence in her that she could do it. I liked the complete coverage by the manager.

Some of them are better than others. I haven't had the same one every week. One of them did what she could do while I was gone.

They provided a flexible staff who understood our needs. I like that they were helpful.

I live out of state and it eases my mind when a family member can't be with my mother. I like that they are precise and the quality of care.

It gave us more freedom, so we could run out for appointments. A couple of the aides have been really eager and helpful and professional for my mom.

It has given us a peace of mind so that we can work and know someone is there to get them up and going. It has been easy to communicate with the staff.

They explained what was going on for me to understand as my dad was dying. They were nice people.

They have been reliable and our therapist is great.

She cooks for me, and checks me every day, and she creams my body, and makes sure my body is soft, she runs errands and buys my food, she is wonderful. I love the lady that comes, she does everything I need whenever she comes.

Their care keeps her company and helps her get around. It's nice for her to have someone to hang out with. I like that they put in the effort to work well for us.

Just them being there has helped so much. I like the personnel.

The nurse comes over and makes sure my leg is healing well. There's nothing really to improve.

They work to identify fill ins when my caregiver is not available. I found a really good caregiver.

I have a lot of medical concerns. They listen to me and give me a lot of encouragement. From what I've seen about the nurses, they're very knowledgeable, friendly, and compassionate.

It gives my mother stimulation from other people besides myself. The caregiver are amazing and the office staff always answers all my questions.

They've allowed my husband to get some sleep at night. They have good quality and niceness.

They have been very helpful. I like how my mom has enjoyed the last person who has come.

Show up and do the basic functions they need to do and work with her insurance. They generally answer the phone when I call and they send nurses out to check on things.

They have provided a caregiver who helps my mother. They could make sure that the healthcare nurse is there when needed. Sometimes they don't show up.

They helped her by listening to what we wanted them to do and being able to follow directions. They are personable.

They are doing a good job at taking her. They cook her breakfast. It's not perfect, but they are trying. They could give me a little bit more of a heads-up when they have someone call out.

There has been positive and constant communication from Jamie and Sally. They are trustworthy. The fact that they are sending a nurse periodically to make sure the needs haven't changed. I like that as well. I would like to see an improvement in cost. The staffing should also be improved.

They help her medication and meals. They were reliable and the care was prompt and quick to act and she was able to resolve bumps.

They were prompt and the services were needed. We will still use them on an occasional basis for private pay.

It allows me to work from home while she's being taken care of. I think the caregiver we have has been very dependable.

They are helpful. They take care of things that I would normally have not thought to do. They are professional and they care when they are here.

The service gave the family members who were there staying allowed us to get out and do things that we needed to do. They did what they advertised themselves to do.

They help my mother with her ADLS. They could improve the communication and quality of their caregivers.

They are flexible with the schedule and they gave her a great caregiver and they send her a nurse to check up on her. I like that they have given us an amazing caregiver.

They have home assessments and updates that are always positive. The caregiver is knowledgeable and attentive.

They were helping him get dressed in the morning. The biggest thing is the consistency in the coverage. They needed to keep sending the same person.

They are easy to work with and Kim was wonderful. She was caring and thoughtful. They are easy to work with and they have quality people.

The services have helped me have confidence that my father is being taken care of. I would like them to have more medical training for the caregivers. I like the staff's attitude.

They need to have better communication between workers. They need better care and more reliability.

I am paralyzed and so I need their help. They use the Hoyer lift. They work with me as hard as they can to meet my needs.

They help keep her busy. We love our caregiver Denise. They are always available and they are flexible with the schedule.

The other lady I had ended up in the hospital, but I appreciate that they got me somebody else, so I don't have a problem. I like that I can sit there and talk to my nurse about anything. She can answer my question.

They meet with her once a week, and they clean the house for her. I like that they work with my mother and they are flexible with the schedule.

They make him feel comfortable and they are courteous. I like that they are flexible with the schedule.

The services were very frustrating and time consuming. It was a negative impact. I wouldn't recommend them because they sent different caregivers out each day. I spent more time training them than they spent actually working.

He was bed-bound. They did things that I couldn't do. They were polite, courteous, and came on time.

They do my infusion for me. I really like my nurse.

They are not communicating with me on a regular basis. Right now I get very little feedback despite that I keep asking about it. I have no idea what's going on. They need to improve the communication.

It put my mid at ease knowing that the resident in need was being looked after. I liked their marketing representative. They are very efficient and personable.

They have been doing IV IG. I haven't had any problems. She is always on time.

The caregivers are good and they want to the right thing with the job. I like how they are consistent in sending the same caregivers.

They need better quality of caregivers. I would like to see the caregivers have a better work ethic, when they come out.

Having someone there to provide assistance to him is essential. I like that they are very reliable and pleasant.

They help me learn to do things that I have to do. I like 2 of the ladies that I have that come all the time.

My dad wasn't receptive to the caregiver. They could have followed through with what we agreed upon and returned phone calls. Their administration is very lacking in organization and consistent communication.

They give me a break. There is someone else to help out. She does meal prep. They can improve availability of backup workers.

The majority of the caregivers are very helpful. They talk and communicate with me and that makes me feel good. I think that the new caregivers need more training in how to understand how the patient feels.

They took care of my mom so I could have a break. Most of the people that we interacted with showed that they care about our mom. It didn't seem like it was just a job for them.

I've requested care ten times and I've only gotten the care three times. The problem with BrightStar is they don't have enough people available.

They helped the most with providing companionship for my mom. She was happy to have someone with her 24 hours a day. I like the people they sent. They were very nice and took good care of my mother.

It's not BrightStar's fault. You can't force a lady to get in the shower or to eat, so I don't know what else they could have done. I don't blame BrightStar, I blame my mother-in-law for not allowing them to do more for her. The girl could sit and visit with her and they had a lot to talk about. She was clean and friendly.

They are on time. I like their professionalism.

They were helpful when I was in my wheelchair and couldn't get around on my own. I would have liked for them to help more around the house. I would like more consistency in caregivers.

She keeps in touch with me after she has been here and checks on how I am feeling after the infusion. She I will get in touch with my doctor if something isn't right. I hope I never lose my nurse. She is awesome.

I rely on having people that get me up. They help me live. They could accept insurance.

I am able to use my arm a lot better than I did before. I like that they are thorough and interested in my problems. They pay a lot of attention to me.

They help me in the morning, fix me a meal, clean my kitchen, and do housekeeping. My only and biggest complaint is that they don't put things back where they found them. They are coming into a strange house and don't take the time to put things back like dishes and things in the fridge. I wouldn't do that. I have had two items stolen from my house in a year, a postal scale and binoculars.

I'd have liked them to check in with me to let me know how things were going. They needed to communicate much better.

They relieve stress off of me. The office needs to improve. They blame a lot of their problems on the caregivers when several times I've caught them in the lie.

They could have called me or another family member but there was no contact. There could have been more contact from management especially with follow up initially to see if everything was in place.

It was a little inconvenient for me. They could improve on their pricing.

It should be a positive experience, but it wasn't. The nurse was extremely unprofessional. If they are accepting infusion care patients, they need to have nurses that are trained for that. The nurses need to act more professional.

They give me my infusions. I used them in Virginia because I needed infusions. They always send me the same nurse. She's always been very good.

My wife needed someone present with her because she was bedridden and it gave me the chance to run errands and go grocery shopping. I liked that they had an ability to tailor my requirements specifically to the care that I needed.

It was nice to have someone available to help me. The nurse that I had was polite, consistent, and on time.

They made my experience positive just by being there for help. My therapist was very respectful.

They could make his life easier by sending the same people rather than new people every time. We have had several times where the caregivers did not show up, and they did not tell us beforehand. Then, when I called, they said that they had no one to send.

She is not in a position where she is very happy with people coming in to help her. I have liked the people that work for them. They were very friendly and understanding.

They could have kept the same caretaker at my mom's house. I had to keep going over there myself to take care of my mom. When they put a caretaker with a client, they could keep the caretaker with the client. The admin staff could be more professional.

Sometimes, I am not pleased how my house is left after they've cleaned. I like the convenience of their services.

She works around my time, and when I need to get it done, she comes. The nurse that I've had has been really good.

They make a difference in my life because there are things I can't do, but they can. I have had some caregivers that were good, and others that were not so good. They are on time, and they do what they are sent here to do without any arguments.

I would like them to have constant caregivers. I would like them to communicate better.