Visiting Angels - Charlottesville, VA
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- 195 Riverbend Dr #3, Charlottesville, VA 22911
- (434) 227-5917
- 4.5 ( 100 reviews )
- Home Care
Related Costs
Description
About This Community
WE CARE EVERY DAY IN EVERY WAY
Rest Assured! Visiting Angels Are At Your Door!
Visiting Angels provides seniors and adults with the needed assistance to continue living at home. With our local agency in your community and hundreds of Visiting Angels agencies across America, our mission is to maintain the independence and familiar surroundings for those in need of care.
Select Your Caregiver
You'll have the opportunity to interview and make the final decision on selecting any caregiver we refer to you, before care beings. We pride ourselves in matching the needs of your loved-one with the experience of our caregivers.
Our Angels Have Earned Their Wings
Visiting Angels only hires experienced caregivers. Our independently operated homecare agencies are trained to run the most comprehensive background screenings in the industry on every caregiver, including State, County, and Federal searches. For this reason, "Peace of Mind" has become synonymous with the Visiting Angels name.
We're All About Relationships
The families we care for aren't just clients to us. We provide services to many of our families for years because we work hard to establish lasting relationships with them. Like family, we're always here for you!
- A personalized care plan to suit your needs
- Complimentary, no obligation introductory home visit
- Relationships that stand the test of time
We Return Calls After Hours Within Fifteen Minutes!
We know how frustrating it can be to leave a voice message and hope for a timely return call. That's why we return calls within 15 minutes.
- Available 24 hours/7days
- Assisted living facility care
- Up to 24 hour care in your home
- Immediate assistance upon discharge
We know you have questions and concerns. Visiting Angels has solutions. We're here for YOU!
America's Choice in Homecare
Visiting Angels franchised homecare agencies have served hundreds of thousands of families in their homes across the nation. Visiting Angels is the most recognized and respected name in senior home care. We are "America's Choice in Homecare!"
- Affordable care/ Professional care
- More than just senior care
- We're locally owned
- Providing "Peace of Mind" since 1998 across America
Nationally Known - Locally Owned
- Bathing Assistance
- Dressing Assistance
- Grooming
- Assistance with Walking
- Medication Reminders
- Errands
- Shopping
- Light Housekeeping
- Meal Preparation
- Friendly Companionship
- Flexible Hourly Care
- Respite Care for Families
- Live-in Care
Contact Us
If you would like to set up an in home visit without any obligation or commitment, or just talk with our Visiting Angels Staff, please give us a call. We will be happy to answer any questions you might have. We understand that this is a very important decision and that you need to have all your questions answered.
Reviews
4.5
( 100 Reviews )
Jean R_10
February 01, 2023
Everything is fine.They have a wonderful relationship.
I like the quality of service and attention to detail.
Anonymous_6238
February 01, 2023
Two people are able to come and help at night.
I like the lady who is in charge of HR, but the care is iffy sometimes, mainly because people call out.
Elwood G
January 03, 2023
They are helping me with whatever I need.
I like the Kindness of the people that we have.
Anonymous_1986
January 03, 2023
The caregivers are very dependable.
I like the caregivers they offer.
#1 F
January 03, 2023
Everything that we have asked of them so far has been good.
I like that they make sure they have someone for us.
#1 P
December 02, 2022
We worked with them for only a week.
The first person got sick during the shift and left in an ambulance, but other than that, it was fine.
John A_29
December 02, 2022
The caregivers have done chores to make life easier.
The manager always keeps us informed.
David H_45
December 01, 2022
The people that I have spoken to are very easy to talk to and receptive to our ideas and requests. My dad enjoys the companionship and it seems to have helped his alertness and awareness on day to day basis.
He hasn't had skilled care. I think they made some caregiver changes that they didn't tell us about.
Anonymous_5942
November 01, 2022
My caregiver has helped me the most around the house and with taking me to the store when I have to go to the store.
I am not sure what the agency needs to improve on. I like that the young lady I have comes in, and she cleans up really well.
Francis "Milt" C
The caregiver has helped him the most with companionship, and it enables me to go out and run errands and do things I would not be able to do because of needing to take care of him. They have been really helpful.
The only issue has been that there is a lack of consistency because several of the homecare aides have had issues that caused them not to continue, so we haven't had the same one all the time.
Shearin "Sherry" E
They will do anything we ask them to.
We've only had one caregiver and she is excellent.
_2
They give us peace of mind.
They are communicative about things.
Joanne H_4
September 01, 2022
They are very very friendly.
I like the quality of the people we have heard of.
Anonymous_6431
August 01, 2022
The agency can make my life easier by having more contact with me.
They could improve their services.
Anonymous_6237
July 01, 2022
It didn't really change my daily life, they just helped me around the house.
The caregivers they gave me took good care of me because she did everything I needed to get done.
Jo Ann M_2
June 01, 2022
It was very nice to have companionship.
I like that they are very nice.
Nancy L_16
June 01, 2022
It is just a difficult situation. It is nothing that they are doing wrong. I have to be significantly involved when they are here because my mom is hardheaded. They are working out fine so far.
The people are collaborative.
Barbara S_68
I have heart disease, diabetes, and don't hear very well. She helps me with hygiene. She fixes my breakfast and lunch.
I would recommend them highly. I like the caregiver. She is very good.
Harold T_1
May 03, 2022
Send people that are more able to work instead of sit around on their phones.
I would like more consistent scheduling.
Raymond S_7
May 03, 2022
There is not anything they can do to make my life easier. They help me with meal prep. They help me to get a bath and helping me get dressed. They vacuum, dust and do light cleaning.
The agency is very responsive.
Edward H_12
May 02, 2022
Someone being here with my dad was always a good thing.
We needed later hours and they didn't have them.
Carl Y_1
April 01, 2022
She took care of my husband and gave me time out.
They sent out the caregiver and she was an awesome all-around good person.
Lindsey W
March 02, 2022
The caregiver was able to help my grandmother because she could not be alone.
They listen to my concerns about scheduling the caregiver.
Richard T_13
March 01, 2022
This agency needs to improve their consistency.
The caregivers had to make a phone call to clock in and clock out, which was a pain.
Mary W_44
February 01, 2022
My mother doesn't need in-home care, but it made me feel a lot better about leaving her when I went to work to have Visiting Angels there.
Visiting Angels treated my mother very respectfully.
Cuthbert W
February 01, 2022
They provide socialization and keep my dad active and stimulated. I can leave him alone with the caregiver.
They could assure that the caregiver is showing up on time.
Alice S_5
January 04, 2022
The service was very helpful. It gave my mom a routine to take her medications and eat.
I liked the lady who was with my mom. She was very knowledgeable and helpful.
Edwin H_2
January 03, 2022
Their person is consistent in coming.
They don't have any nursing staff, it is just caregivers, so they don't have a wide range of services. They were limited by the VA and in the number of hours.
Walter Z
December 01, 2021
It was a great match with the caregiver. The billing process is good and easy to submit for us.
It has been efficient.
Robert H_63
November 01, 2021
I was able to comfortably leave the house and know he's being taken care of.
They had a young lady who had experience working at the nursing home. We were her first in home care and it would have been better if she had dementia training.
Yvonne L_1
November 01, 2021
It's been helpful and I am getting things done.
The caregivers need to actually get to know the client first and ask the clients questions.
Anonymous_4506
October 28, 2021
If the caregiver they send is an experienced caregiver, they really help. The caregivers help with my daily living. I had never had any pain and when this struck me a couple months ago, I was not accustomed to having any pain.
One of the caregivers I had did not know how to cook and she was quite young. She had not had a lot of training or experience when I got her.
Edward "_1
My grandmother is bedridden, and they do a great job cleaning her up and making her feel comfortable.
They're very responsive to our needs, and they're able to provide consistent care.
Edward G_6
August 12, 2021
They bathed him and helped him to the bathroom.
We've had a great experience with both of our caregivers.
Ruth W_15
July 15, 2021
She helps clean up.
I like that they have always accommodated what we have wanted.
Betty A_4
They've made my life easier by taking the burden off of my household because everyone had changed everything to make sure my mom was okay.
I would tell a friend that they get personal. They understand where you're coming from and they help you through the process.
vkelly
Very caring and helpful caregivers. They went over and beyond taking care of my Mom. They are our friends and part of my moms family now and forever.
Visiting Angels will be sorely missed. Thank you all from the depths of our souls for caring so much for our Mom.
Gilbert W
June 07, 2021
She is always on time. She is very nice.
We are happy with Tina.
Barbara L_35
She does anything I need at all. I don't have to tell her what to do.
My helper is Charlotte. She is excellent.
Kathleen H_8
May 18, 2021
They could have been more experienced.
It depends on what they need them for. I would recommend them for short term overnight intensive care but it doesn't work for long term with the constant transition of caregivers.
Brenda L_12
They didn't change my daily life, but they were helpful.
Generally, they were here when they said they would be here.
Ward "Neil" M
It makes it easier to go to work.
The flexibility is good and wanting to work with the schedule if something changes. Most of the people are serious about what they do, which is good.
Anonymous_4735
April 20, 2021
At this point, dementia has stopped growing rapidly so that is a concern, we might need it more now.
I like that the caregiver has a good report with the client and they will do what I ask them to do, but they do not push themselves.
Nancy F_12
March 10, 2021
I couldn't survive without the help provided by Visiting Angels. My husband would be in a nursing home without the services.
The agency is responsive to our needs.
Paul L_15
March 10, 2021
It is very helpful. They've been able to take care of my needs to make my experience positive.
I would like to see them improve their staffing. It needs a little tweaking.
Patricia A_15
February 22, 2021
They could have cheaper bills.
I like the willingness of the people and they are nice to everyone.
Luzia J
February 12, 2021
They were able to let me work while someone cared for her.
They can be more engaged with the client. They need to have more training.
Anonymous_4542
February 12, 2021
The services allow me to actually be at work and not have to race home to my dad.
I would like better communication from them.
Clevester L
December 17, 2020
They will help with my washing and my dinner.
The caregiver is very friendly and she knows what to do without telling her what to do.
Michael B_20
December 08, 2020
They've shown up! He does like getting a morning massage.
He gets along well with the people in the office as well as the people we have here.
Gail M_12
December 04, 2020
I could not have gotten along without her. She is wonderful.
I like the reliability and personalities. She is wonderful and boosts my mood.
Alice M_8
November 20, 2020
They were available and helped with her ADLs.
They were quick, professional and thorough.
Ann G_17
November 17, 2020
The caregivers were companions for my parents.
This agency did everything they could to support my family.
Virginia F_1
November 05, 2020
My girl is great and I like that she wrote things down as she did things for me and I could leave a little list of things for her to do.
My girl is great and I like that she wrote things down as she did things for me and I could leave a little list of things for her to do.
Joseph K_6
October 23, 2020
It's been a very stressful time for us. I had to put up with a lot of challenging things, but it had nothing to do with the agency rather just my husband's challenges.
The young lady who we had was most personable, and familiar with handling dementia, she handled my husband very well.
David R_5
October 14, 2020
It means that someone in the family isn't having to do all of my mother's care.
I like that they're able to give us help when we need help.
Guy C
September 24, 2020
They help provide meals.
They always provide someone when I need them.
Paul L_13
September 04, 2020
It has taken the burden off of people in making sure my wife is taken care of during the day.
They stay in touch with you. They make sure to tell you if they have to change caregivers.
Pamela G_4
August 24, 2020
They help the most by always being eager to help and being very friendly and helpful.
I like that they are very approachable, congenial, and willing to listen to my suggestions.
Ann G_15
July 23, 2020
I know that at least three times a week someone is there for them so it provides me peace of mind.
They have been very easy to work with and we had a challenging start because my father and step-mother were a little resistant to the idea. Visiting Angels was very supportive about how to deal with that and they gave me some advice. The initial assessment put them at ease.
Sarah "Sally" H
She brings me water during the day. If I need her I call and she is there for me.
They are very caring and take care of all my needs.
Carl T_1
June 26, 2020
It is helping me a great deal. I was a big mess when I first started but I am coming along and I am happy with how they are doing the work.
They are very attentive to their jobs and they are very efficient.
Janine M_1
June 03, 2020
They drive me around because I cannot drive myself.
They arrive on time and they are very nice.
Edward W_6
March 19, 2020
I was very happy with the caregivers we had. They were terrific. It made it a lot easier to take care of her. I didn't sit on the side and let them do everything. I jumped in and helped them take care of her.
I liked the caregivers and that they were caring.
Glynn F
March 11, 2020
I had help that was competent, the live-in took care of me too.
I was very pleased. There were minor issues that were resolved right away.
Becky S_4
To begin with, they had a hard time scheduling someone to come out. They had a hard time to find someone or get someone to come out.
They did very well. The caregiver was prompt and she did really good for my father.
Anonymous_3358
February 12, 2020
It's not fair because there have been two different qualities of caregivers. A few of them were absolutely horrible. It took me a long time to get quality caregivers. It's hit or miss.
I have incredible caregivers, but the office sent me people that were very bad. I met with the owner and he wouldn't listen to me. I wasn't impressed with him at all.
Harvey G
February 04, 2020
The service is prompt and good. I think if they vetted the people a little better, I would get better care.
After going through a couple of angels, I found a very reliable and trustworthy one. I know they are capable of getting good caregivers.
Anonymous
December 19, 2017
They have allowed me to get away to get some time on my own.
My wife has Alzheimer's and needs constant care and they are a good agency.
Roland W
January 21, 2020
We couldn't have done anything without the caregiver. The caregiver shared the light and love in her with all of us.
The caregiver was able do everything we needed them to do.
Timothy "Tim" T
She is a wonderful person. She really tries very hard to help our family in any way. It is very helpful.
The person has been extremely good. She knows exactly what she is doing, and she knows what she can and can't do.
Thomas W_9
December 07, 2019
They help the most by being here with my husband so I can leave the house, because he needs constant care.
We got prompt care, and we liked the caregiver.
Nelda C_1
November 16, 2019
She made her comfortable and made sure that her room was clean everyday.
They provided exactly what they said that they were going to do. They were great.
Genevieve G_1
October 29, 2019
I look forward to seeing someone once a week.
They're good natured, and they come on time. I believe that they're helpful to me.
Gladys M_2
September 12, 2019
They help with paperwork, for one thing, and we go through the mail I get. They make lunch, do light dusting and take me to the store.
I have had very good luck with them, and when people are looking after me and doing good things, I would say they are keepers.
Melina L
July 16, 2019
They have been able to provide care for my loved one, and they are just there for him.
They need to have back-up people when the regular shift cancels out.
Raymond O
May 28, 2019
She cared for him so that I could relax for 5 hours. It was the first day I had off in ages.
I like all of it. She allowed me to rest and relax for while.
Anonymous_1794
April 18, 2019
It seemed like they took people off the street who needed a job. It was ridiculous. They weren't reliable. When someone is ill and depends on their service, it is important that they are reliable.
I didn't like the fact that they weren't consistent. One day I would have one person, and the next day I would have someone else. I hired them during a time of need to take care of us.
William C_7
February 22, 2019
They help me while I exercise to make sure I'm safe.
I think they provide a great service. My caregiver is great.
Anonymous_1090
December 06, 2018
The biggest thing was they weren't very cost effective, and we couldn't use them for very long.
There did seem to be a disconnect between the agency and the caregivers.
Terry Z_1
November 29, 2018
I had less stress and worry. I had more freedom.
I liked their dependability.
Will T
November 13, 2018
They need to communicate internally about patient's needs from one day to the next.
They could train their staff on the patient's needs.
Margaret B_13
October 17, 2018
They helped with hygiene, eating, and all the things you need in daily life that are very difficult when you're 96.
They gave him good care. We had one aide, Jane, and she was just the perfect caregiver.
Jackie A
October 15, 2018
They take her to appointments or to run errands.
They have done a good job of matching up the caregiver with my mom and providing consistency with that.
Bob R_2
They gave me a four hour break everyday.
I called them one day and in two days, I had someone taking care of my dad.
Wilfrid W
August 29, 2018
I was using several companies so it was difficult to tell which company they were from. Overall, they did a very good job. They helped by providing physical help to her.
One of the things was that one of the caregivers was not only professional, but he was extremely professional.
Steve O_1
July 17, 2018
Once they got the right person, and someone who was flexible with the work hours, things were good. They need to trust the caregivers more to work things out with the client and their family.
I like that Visiting Angels tries hard to get someone to meet our needs; however, we had to go through 5 caregivers first. The good thing about them is that for the past year we have had the same caregiver.
Linda G
June 26, 2018
I was able to take my daughter to appointments, and I wouldn't have been able to unless someone was here for a few hours. It was a tough time because he was in pain and my mind was elsewhere, and it was wonderful to have them.
They were friendly, prompt, and took care of my husband with whatever he needed.
Rick T_3
May 29, 2018
I want them to exercise her physically and mentally, they do those things, I just wish they would do them more.
This last weekend was Memorial Day and there was a confusion about our caregiver. The company called to let us know that there wouldn't be a caregiver on Monday, but then they ended up sending someone to provide service.
Odell H
May 25, 2018
They visit and answer my questions.
It was wonderful to have them here. They were a blessing.
Margaret D
May 23, 2018
They do their job very well. They speak with her in a friendly, respectful, and cheerful way.
The two specific caregivers are very good. They get along well with my aunt, there is no criticism whatsoever.
Patricia P
May 18, 2018
I didn't have any problem when they were there. They stayed in contact with her, the did some light cooking, and they had to tell my father when to do her pills. They did light housework and bathing her. They could have cooked for.
The only problem I ran into was that there was two or three days they couldn't have someone there.
Jacqueline C
April 19, 2018
They have been very cordial. I had some trouble when we first started up with some communication errors, but now we have a great caregiver that both me and my dad really like! I did not have anybody to take care of my dad, it almost felt like I was in jail! Now I have a day or two during the week where I can get out.
Jackson G
April 19, 2018
If you get lucky, you get the right person. The caregiver is very aware of what I need and when I need it.
Rose J
April 13, 2018
Their lack in caregivers for our area is an issue. They take care of my mother during the day, so we are able to work.
Elizabeth E
March 23, 2018
The caregivers are on time when they say they will be coming. They help with things like lifting my husband into and out of bed, take him to any appointments he might have, and pick up his medications. They also help with the housework.
William P_1
March 14, 2018
They are still getting their feet wet to find people to do the services for us. They have done a good job learning about my mother. We have been able to find two caregivers for my mom. It helps me because I am not in town, and I am the only child of hers that is alive. It brings me peace of mind that they are there for her.
Jan H
February 20, 2018
We have had some caregivers that were not so good, but the last two that we have had have been very good. They help him to get to the bathroom, are there from dinner until he goes to bed, make sure that he has water, and makes sure that his needs are met for dinner.
Emily T
December 20, 2017
I would tell others that Visiting Angels is responsive, flexible, and professional. They make daily efforts to accommodate our needs. My father has Alzheimer's so he gets cranky but he usually perks up when his caregiver shows up.
Anonymous
December 19, 2017
Visiting Angels had very nice and helpful caregivers. Visiting Angels made life easier by helping me and my loved one with things we can't do ourselves.
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