Care Mountain

  • 4925 Greenville Ave, Dallas, TX 75206
  • (972) 266-8978
  • 4.9 ( 18 reviews )
  • Home Care

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Description

Reviews

4.9 ( 18 Reviews )
review users
Luron
June 07, 2021
Taquitta was an attentive, helpful and caring caregiver. For my 92 yr old father.
review users
Pamela k
June 04, 2021
We had Care Mountain take care of my dad a year ago. Very happy with their service. What I liked the most was the flexibility of hours. I changed the schedule a few times due to my changing work shifts. It took them only a few days and they were able to adjust. Highly Recommend.
review users
maryluck1
May 18, 2021
It took us a couple of rounds before we got our caregivers. Care Mountain introduced us to a few candidates. We interviewed 4 caregivers and finalized on two. Once we found the right people, we were very happy but I am glad I selected Care Mountain as they really worked with us to find a good match. The caregivers took care of my MIL very well. I was worried since we did not have a great experience before but I was happily surprised. Along with caring for her, our caregivers also took care of preparing her meals which was an added help that we really appreciate. Thank you Care Mountain
review users
linda321
April 30, 2021
Linda H, from Fort Worth We have used in home services from Care Mountain for over 2 years for my Dad. My brother and I, both have been very pleased with the Caregivers, who are highly experienced, compassionate and caring. My Dad's Alzheimer’s has been progressing over the last few months. The caregivers experience levels with patients with Alzhiemer's is very good. They have worked patiently with us and have given the best professional caregiver support to help him stay safe.
review users
H. Parks
March 18, 2021
It has been a pleasure working with Care Mountain who I contacted to provide homecare for my late aunt who was over 100 years old at the time. I found the office staff to be very efficient, reputable, communicative, responsive, and kind. Julia Tah was my aunt's caregiver. She was wonderful! She was very competent, compassionate, efficient, and dependable. I could always count on her being with my aunt, arriving on time, even making an extra effort to get there early when there was snow and zero degree temperatures! She, too, communicated well with me. My highest recommendation goes to both Julia and Care Mountain.
review users
G Faries
December 26, 2020
We have used Care Mountain as a part time Care giver service for my wife who has Alzheimer's for several months. Tina has provided great care and she has given me relief in caring for my wife. TLC at it's best.
review users
Great Granpaps Henry
Had tried two other agencies and the caregiver turnover was very high.  I have had the same caregiver from Care Mountain for over 5 years now and couldn't be happier!
review users
J kelly
Great company. Very compassionate. Staff very knowledgeable and caring. Could not ask for a better agency!
review users
k Evans
December 11, 2017
I am impressed with the way Care Mountain goes to great lengths to place caregivers that are the best possible match for our families needs. We have tried other agencies and would not recommend any of them. Rick and Deanna are such thoughtful and caring professionals and their efforts have given our parent TOP quality caregivers and peace of mind that no one else has. I have rarely recommended anyone but in this industry they are awesome.
review users
L Clark
April 16, 2017
Care Mountain is simply the best. Rick cares so much for his clients. He spent his personal time to come and visit with my father prior to placing two excellent caregivers with him. Justina and Irene were so wonderful. They cared for my dad for nearly 2 years and treated him with such kindness and love. We will be eternally grateful to Care Mountain and its staff for allowing my dad to live his last years at home as he wished. There are not words to express the gratitude I feel toward Care Mountain and its wonderful caregivers!
review users
JAC18
April 08, 2017
We used Care Mountain for two years, starting with part time daily help and moving into 24 hour care. The agency works very hard to place the right caretakers in the right homes and to make sure the clients have the type of care they need. If it wasn't for the caretakers at Care Mountain we wouldn't have been able to keep my father at home as long as we did. The only reason I give 4 stars instead of 5 is that sometimes the communication between the agency/caretakers/clients was spotty. It could be frustrating. But we never went without care, even when there was a last minute change with a caretaker due to illness or family emergency. It was a comfort to know we could count on the agency to be there in those frantic moments.
review users
Son of a cranky senior
February 13, 2017
Care Mountain helped us when BOTH parents had falls and hospitalizations within weeks of each other. We needed someone we could trust to care for Dad while we dealt with Mom's(the usual care giver) hospitalization. They provided flexible support and creative staffing. Dad is cranky on a good day, so complained about everything. They swapped out providers until we got someone who could tolerate his grumpiness with humor. She eventually won him over. I was also impressed with their daily flexibility around schedules. I recommend them without any reservations.
review users
Sonya T
December 01, 2016
We have used Care Mountain on two separate occasions with elderly parents. The staff and caregivers are wonderful. We could not have done it without them.
review users
Kwalex
November 29, 2016
Care Mountain consistently provides quality caregivers who add quality to our lives. Their personnel are highly screened, and we have been very happy to have had assistance from individuals who are highly trained, honest, dependable, and with a solid work ethic. They have patiently modeled the respect with which individuals with disabilities should be treated. It does not take long before these individuals feel a part of our family, and everything works better when they are here.
review users
V Ant
June 28, 2016
Care Mountain took a great deal of time and trouble to understand my father's personality and unique needs, and to identify a caregiver who would be able to respond to those needs. They sent a lovely person with a good heart who really cared about him and helped him with all the things he was unable to do for himself. She was very reliable, very conscientious, very responsible -- in short, we were very pleased with the whole experience.
review users
SJDixon
March 08, 2016
For the past two years, Care Mountain staff has helped my husband and I to enjoy a good quality of life in our own home that would not have been possible without their service. They do an excellent job of matching their CNAs with the patient/client.
review users
Coffman
November 03, 2015
This firm is top notch! Rick took the time to meet with our family in person while my father was still in the hospital. After my father was released and we realized that we would need additional assistance other than hospice, Deanna was a blessing in getting someone to my parents home and starting the care that was needed for my father. In our eyes they sent in an angel, Marty, who showed her love and compassion for not only my father but also for all of his family. Care Mountain met all of our needs and was the rock that we needed during this difficulty time.
review users
Chona
January 30, 2013
We've been using Care Mountain Home Health since August. The caregivers turned out good. One of them had a lot of experience in a nursing home. My mom is in hospice, so they keep her dry, clean, and they watch out for bedsores. They also help clean a little bit, do laundry, and always keep my mom well-fed. They would call and keep in contact quite frequently. They even have a website that we go to where we can go in and report people. If you have any concerns, you could email or call them.
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