Home Instead - Highland Village, TX

  • 2100 Justin Rd, Suite 201, Highland Village, TX 75077
  • (972) 318-5054
  • 4.9 ( 16 reviews )
  • Home Care

Related Costs

Description

About This Community

Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Reviews

4.9 ( 16 Reviews )
review users
Andrew
October 22, 2022
We used Home Instead - Highland Village. It started out pretty good. They didn't really have any staffing issues early on. Then when COVID happened, we had a really good young girl that took my mom to church. And then when COVID hit, we cut back services, and they gave her to somebody else. So we lost her. And then they got us another young college girl who did very well, but she went back to nursing school after the COVID lockdowns ended. And then after that, it was back to the inconsistency of just not being able to get reliable people. It's an industry problem. It was basically same services and in-home care, taking care of showering, cleaning the house. They did a little bit more cleaning than others. Just the girl that we had was very conscientious, so she did a good job with all that, taking my mom places where she needed to go, and making sure she was fed. Communication was a big thing. We had a really good relationship with the client liaison person, and when she left, that kind of went downhill. The last conversations I had with the office manager basically were that nothing changed. And then when I left, she seemed shocked that I left. I'm pretty straightforward with them when things are at work, and I told her specifically what the problems were and she just gave her lip service and never solved any of them.
review users
deacon411
July 21, 2021
We have used Home Instead for caregiver services for about 2.5 years. Best caregiver services company we have ever used, and we tried 5-6 others over the previous 5-6 years. They have never left us high and dry when a caregiver can't make a shift, and that is a HUGE GREAT BIG DEAL! My wife is a total care and requires a lift to get out of bed and help with all ADLs. They are able to provide all of the services we need. Plus the office staff is OUTSTANDING! If you are looking for caregiver services in Denton County, I HIGHLY recommended Home Instead.
review users
Yanni
July 30, 2020
We are very pleased with the exceptional care that Homeinstead staff/Caregivers provide. Our mom says her Caregivers are “great” and she is very happy with their services... and that makes us happy too. A very special thanks to Homeinstead and their phenomenal Caregivers for helping our mom. We definitely recommend Homeinstead to others.
review users
Paul Marshall
November 22, 2018
As I have given other favorable comments. I can only reiterate that your are a first class company and personnel.
review users
Annette Schroeder
December 20, 2017
I’m able to travel extensively and rely on this company to fully meet my elderly fsther’s needs, including diet, grooming and light housekeeping for him. He gets the same care as if I were home or even better! They spoil him!!
review users
nickon hisway
my caregiver is very thoughtful, always prompt. anticipates my needs. wonderful help with my bathing.
review users
Sue P.
November 09, 2016
Listened to me, timely communication & dependable. Didn't try to up sell services. Professional administration & care giver staff.
review users
vet61-64
November 09, 2016
Have been very pleased by my ongoing relationship with Home Instead. My provider has been excellent and I couldn't ask for more.
review users
Anonymous113733650
October 19, 2015
We have been using Home Instead for three months now. There is a lady that comes in three times a week for four hours each day. She makes breakfast and lunch, she takes them to the store to get whatever they might need, and she cooks dinner 3 days a week. She also help clean bathroom. She cleans and talks to them, maybe they’ll go out, or whatever my mom wants to do. She’s always helpful. In the beginning when we were hiring, they’re very helpful and very knowledgeable.
review users
Nicholas A. Glaskowsky
The caretakers are truly excellent! Office is responsive to inquiries. I am totally satisfied with Home Instead in all ways!
review users
Debra29
April 30, 2014
I am so thankful to Ann and Michelle for taking care of my Dad.
review users
Nicholas3
September 19, 2013
A well-managed senior care company. Their caregivers are well qualified and are very caring. They're much superior compared to the company we previously used.
review users
Bob38
They have good availability and flexibility. Their quality caregivers will work hard to accommodate my poor planning and short notices as best as they can.
review users
grannyj
September 30, 2012
The people who come to help me in my home are very nice and helpful. They help me do the things that are difficult for me and make it easier for me to stay in my own home.
review users
mfhair1
September 26, 2012
My Mother is a current client of Home Instead Senior Care Highland Village. We completed a thorough investigation and request for information process with multiple senior care agencies before selecting Home Instead Highland Village to care for our Mother. Initially we were very impressed with the professionalism including bonding, insurance, employee training, employee review process, and ease of billing. Home Instead came out and talked with our Mother and asked what was important to her in a caregiver. Based on the conversation with my Mother, Home Instead selected caregivers that they thought would be a good fit. The caregivers that Home Instead matched with my Mother are just perfect. My Mother and we are very pleased. Her caregivers are everything we could ask for. They are kind and patient with her and actively engage her a variety of activities to stimulate and engage her. We are extremely pleased with the caregivers and services provided by Home Instead.
review users
Patricia 5
September 07, 2012
The Home Instead Senior Care is great, and we get along right. The whole process has been very nice, everything's been fine.
Show all 16 Reviews
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