It has been wonderful for me especially with Covid going on. We were doing things online and they wanted us to leave but it is nice having them come to our home now. They are just very friendly and they have a lot of knowledge when they come out.

They called to see how she was doing and she was able to tell them. They have been very helpful.

They address any questions I have. They won't leave until everything is in place and my questions are answered. They need better communication.

They help with physical therapy. They are doing their jobs.

They have given me certain equipment I need and have helped me use them so I can be more independent. They could have better communication between the office, the clients, and the nurses.

They keep me mobile. They just need to improve their communication.

They are very friendly and prompt. They like me and I like them. They help me get up and down my steps and walk.

I like that they are reliable. I appreciate the good care they provide me.

They contacted me to make sure everything was going good. They are prompt with the service and are honest.

They helped the most with wound care and able to change her dressing and all since I did not know what I was doing. We really like the nurses and they all are very nice.

Things came right to our door as we requested. I just liked they were always calling to make sure we were okay.

I liked that there was a consistent person coming. I liked that everyone was friendly, and they explained what they were doing.

She comes on time and I think that is good. I like everything about them. She puts me through what I am supposed to do and she comes three times a day. I really like her.

They are getting my wound to heal again. I like that they know what they're doing and how to do what they need to do.

They were very helpful. They could improve communication.

They helped me get up and moving. They are very pleasant and nice to be around.

The nurse goes out of her way for me, and she will come stop by and check on me. I can text and call my nurse even if she is not working, and she will still come and help me.

She comes out and takes care of my wound. I like the nurse that comes out.

They just made sure everything was okay. The RN I had was extremely friendly and they were all friendly.

They help me improve my goals. They call and check up on how I am doing.

I like having someone that comes around to help every so often. She comes regularly. I like my caregiver.

They got everything done quickly. This agency is very accommodating to whenever I had appointments.

She would work on my back and it would feel a lot better. She was really good with me and did everything she was supposed to.

So many times in life I wouldn't be getting the ideal amount of care but with BrightStar I get more than enough. Everyone is nice, and they get things done in a timely manner.

I had a machine on my foot and they were the only ones who could help. I could actually talk to the nurse that came out.

They should've provided stronger exercises. They were only here for two weeks. They sat on my couch and asked me to flex my foot, which I already did in the hospital. I rehabbed myself more than they did for me.

She really does a great job. They are just very efficient and knowledgeable.

He was able to gain a lot of strength with the exercises she did with him. He continued doing the exercises she left him. They got him though the 6 weeks we were without therapy after her. The caregiver lady was super nice, understanding, patient, and helpful. They spoke a different language so she communicated everything to me in English so I could explain it to him. He only speaks Spanish.

I needed the therapy that they provided. I enjoyed the therapist and the nurse that they sent me and they knew what he was doing.

They helped me with care from the hospital. They were just good.

They are able to help out with medications. It's good as far as I can see. They are really good at what they do because my brother is a difficult person to work with.

Physical therapy was great in helping me be more mobile. Physical therapy was great.

They informed me on how to take care of my wounds. I enjoyed the caregivers that came over. They were knowledgeable.

They got me up and moving, and now I'm just walking with a cane. I really liked the contact. I knew exactly where I stood and when they were coming. I always got a text message to stay informed.

They help get my legs working better. They know what they are doing.

They could have communicated among their team. They were supposed to do IV. They could communicate better.

They help with exercises to build my strength up. They are helpful and they showed me what to do.

I like the quality of care. I like the people that come and help me.

It made us feel a lot better. They are very comforting.

I need help with my bottles and the bandages. I like that they take care of their business and they do what they say they are going to do.

They told me how to do the exercises when they weren't coming. They talked to me before they came about what they were going to do. They followed the doctor's order.

I can't reach my toes. They change my bandages and remind me to ask my doctor to re-order things I'm running out of. He doesn't mind helping me put my compression socks on. I like that they work around my schedule. My caregiver is really good at what he does. He explains what he does to me.

They have minimal impact on him, but there's not anything more they could do. Honestly, I think they need to treat their employees better. They have some really good people who deserve more than they get.

I have a lot of problems. She helps me doctor all my problems every day. I think the aides are good people. I like that they're here for me. It really helps.

The therapist does my exercises with me. They are excellent. The providers that come out are excellent people.

I would rate them higher if I could. The nurses love me very much. I like that the nurses always take care of me. The nurses go above and beyond for me.

There's nothing they could have better, they did fine. They're very easy to get along with.

The therapist helps him so much. She makes it very easy, but they make it so hard. They screw his therapist over all the time. She turns in times, and they alter that to what makes it convenient for pay for them. The therapist that works with him is amazing but it seems like the office cannot keep his authorization in check. They then blame it on the doctor not signing off on it, so they are not turning it in on time.

They helped the most in showing me things that I could do to improve and how to do it. I liked that the nurses were all professional and nice.

They check my vitals and change the bandage I had for surgery. The caregivers are really helpful and they treat me well.

The services are motivating. They have helped the most through communication. I like the people at the agency.

They gave me infusions. They can have better communication.

They help me move my arm and my legs. They have been great with everything.

She changes my port and makes sure I'm okay when she leaves. She'll start doing more later. I love my nurse. She does an outstanding job.

They are trying to help me with my blood sugar and my dialysis. Everybody is nice and sweet.

The services were disruptive. The agency was constantly calling trying to send people to my house. Different people unknown to me were repeatedly calling to come to my home. Some unknown person would call me letting me know that he was coming to my home 30 minutes before he was supposed to come to my home.

I am progressing with them. Everybody is great. The therapists explain everything completely so that I understand.

Being nurses, they are a lot better about wrapping wounds than we were. They've been very good, and if for some reason they wouldn't be here, they would call, so I wouldn't be waiting anxiously.

They help the most in being able to come to the house and not have me go out. I like the workers and therapists that they have.

They helped the most by performing something that I was not able to do for her at that time. I liked that they were really friendly and communicated really well with us.

They need to provide services that I need. They need to have caregivers that will help clean.

They do his therapy with him and stick to a routine. They need to have better communication.

They have helped the most in getting my range of motion back. I like the caregivers that BrightStar provides.

They take care my medical needs. They're quick to take care of things and they're available to help me.

They have helped the most in providing me infusions. I think that BrightStar needs to hire more staff.

I think there needs to be more information about what I can and can't do. Up unto the last week, I have had the same home health nurse, but then I got a new one. I think you should have the same one throughout the process.

They provided the care that I needed. They changed my dressings and if I had any questions, they could answer them right off the bat. The nurses were all professional and personable. They were enjoyable to deal with.

I'm getting wound care and it's helping a lot. I'm feeling better now. They're courteous and try to do a good job. They're pleasant and thorough as well.

I have a kidney drain behind my back, so I wouldn't be able to do it without them. My nurse is very kind and makes sure I have everything I need.

It is not just a job to them, they really care. I like the nurses I have.

They tried to get my wounds redressed. I had a lot of tape issues. I liked their friendliness.

My wound has been getting better. They aide is on time.

They helped the most with communicating and being very friendly in taking care of everything that he needed. I like that everyone is very friendly and that they worked well with us.

I don't think their costs are the same as what I got billed for, so they could make that easier for me. They need to have better connections with the patient and their family.

They were only here for one week, but it helped a lot because I didn't know how to care for burns. Everyone that was here was very caring towards my loved one.

It is a good service. I like the fact that they have in home care.

They helped the most in being here for me and checking on my progress. I liked all of the nurses that came out to help me. They were concerned with me and that everything was going well.

We had a lot of things going on. I did not have the time to get to the hospital and they fit the bill. They were just excellent, the care we got was excellent. They took care of what we needed.

I had to have 3 emergency surgeries on the same day so I was not able to wrap my own legs or bend down. I have to have my legs compression wrapped, and they have taught me other ways to do things.

They were here for us every day, supported us and gave us confidence. They treated us well and were always friendly. They always tried to be on time.

They helped the most in helping my husband heal from his surgery. Its a very good company. They attended to my husband very well to help him heal.

They could make my life easier by having the appropriate tools that I need for my care. The caregiver doesn't have the right equipment to exercise my arm.

I don't have to do it by myself every day. They have provided good service for my husband.

They tried to treat my wound with things my doctor said weren't good for me. They could have had more supplies. They used all my home care supplies instead of bringing their own.

She comes out and changes my IV and pick line, which I cannot do myself. She is very personable.

The physical therapist has helped me learn how to walk with a walker. They call or text me to let me know what time they are coming and they are prompt.

They need to be on time and show up when they say they will. I have had to call several times because they didn't show up when they said they would.

The promptness of services is great. They have all been really nice and helpful.

They are helping me the most with their home care. They are providing me the care that I need.

They give me ideas about more things I can do. I like the people that work for them and that they're very nice and on time.

The attention that they bring their clients is excellent. That is the most helpful. I like everything about the agency. I like the attention that they give me.

With OT and PT, they teach me things that make my life easier through the healing process. She pushes me to a healthy point. I couldn't do it on my own.

They did a good job at cleaning my wounds. They were on time and they did what they were supposed to do.

They can skip the parts of physical therapy that I do not need. Then only do the parts I do need. They can have better communication on when they will be at our house.

They were very convenient and good to be with. They were easy to work with and easy to schedule with.

I was stuck in bed and they came every day and made me smile. I like that they come every day, they are really nice, they are social and professional.

They're there when I need them. They do everything I can't do myself. They provide good care.

They have reduced my pain and given me the ability to be more independent. My psychical therapist in particular is wonderful, thoughtful, and respects my disabilities. Her main concern is making sure that I get better.

They give me recommendations and they offer advice on things I can do to improve my health. They are very personable and I feel like they are a friend to me.

She changes up my wound and that is helping me heal faster. I love my nurse because she is very nice and kind.