Right at Home Northeast Texas
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- 420 East 5th Street, Tyler, TX 75701
- (903) 253-0778
- 4.5 ( 100 reviews )
- Home Care and Geriatric Care Managers
Related Costs
Description
About This Community
Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.
Custom Care Plan
We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.
Caregiver Training and Care Supervision
When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
Reviews
4.5
( 100 Reviews )
Anita O
February 17, 2023
When they come, it is good. They do everything like bathing and helping in the bathroom.
They need caregivers to actually show up.
Linda W_41
February 10, 2023
I need to get out sometimes and they allow me to.
I like the communication and they let me know when things are changes. They keep me aware of things.
Johnny R_1
February 10, 2023
They provide great care everyday.
The care they provide is good. They are professional.
Laurie L_7
February 10, 2023
They help her with activities of daily of living.
They could offer coverage when someone is out.
Pamela F_6
February 08, 2023
She gets help with a bath once a week.
They are easy to work with.
Maryland T_1
February 06, 2023
We just need showers. It helps my mother to feel a little more comfortable.
The price is good for the services we need.
Samuel C
February 02, 2023
They have provided the caregiver I need.
I like that they are very responsive.
Chaundra T_1
February 02, 2023
They're consistent. They keep him lively and active.
They're very helpful and informative of the process and what we need to do.
Danny M_2
January 26, 2023
My provider does everything I ask them to do, they are very helpful without complaints.
They are always prompt and on time.
Ricky G_1
January 26, 2023
My caregiver is thorough. She does a fabulous job. She will do anything I ask.
The lady that comes out three times a week, she is wonderful. I only want her.
Terry M_11
January 26, 2023
They care for my aunt 24 hours a day.
They provide dependable people.
Milton P
January 20, 2023
The services are good.
I like the caregivers this agency has.
John O_20
January 10, 2023
My mother loves having them there.
My mother is pleased with the services given by Right at Home.
Tamara H_3
January 04, 2023
I think she is doing better because of the services, and it's nice for me, so I don't have to go to her as often.
I would recommend them because they communicate pretty well.
Bonnie K_3
They offer care for my dad and the caregiver they have now is consistent which is good. There were a few bumps here and there but it has been going well now.
I like how accessible they are, they are easy to get a hold of. I would like more notice when a caregiver is not able to come.
mike &
They provided peace of mind.
The nurses were very professional.
Roselin W
December 15, 2022
They are always available.
The agency provided superb service while we lived two hours away.
Katherine A_5
December 08, 2022
They could make sure the caregivers are there and taking care of dad.
They show up.
Anonymous_6793
December 05, 2022
We have had some that are good and others who are not.
They could have the workers show up.
Chaundra T
December 05, 2022
The agency helped the client get VA services.
The agency has been helpful throughout the whole process.
Johnny R
December 02, 2022
The stability of the company has made the experience positive.
The training process and the staff are friendly.
Alan C_3
November 02, 2022
They have helped a lot with the household things to keep my residence in order by cleaning, shopping, and fill in all the needs I have.
They are timely, efficient, and very caring. I would recommend them to anyone if they are receiving the same level of care I am. I am sincere about that!
Shagayla L
November 02, 2022
I don't have to sit and worry. They take the worry and give ease.
They are friendly and give their undivided attention.
Greta B_3
October 24, 2022
I have the same lady when my husband was sick, and I've kept her for 5 years. It helps a lot with them being here doing little things for me that I can't do, since I have bad balance.
I like the caregiver that they give me a lot, so I'd recommend them, as I've been with them for a long time now.
Linda Ann K
October 12, 2022
I appreciate the fact that the caregiver is so good with my wife and works with her.
They found out how much insurance I had and tried to get me to purchase more care than I needed.
Margaret Francis H
October 12, 2022
She has to have someone there with her because she does not know what is going on.
I like that the caregivers are good, but dealing with the agency itself is not always so good.
John Wayne S_1
October 04, 2022
They have provided the care needed which allows me to go to grocery stores and do other things.
They are dependable.
Marsha N_1
October 04, 2022
I have had three different caregivers, and they have all been willing to help do anything.
They keep in contact and work very hard to please you.
Greta B_2
September 27, 2022
They adjusted my schedule when I needed it.
I like the care person that I have.
James H_42
September 19, 2022
They have helped the most with my father's situation, he uses a walker to get around and it helps to have someone with him during the day.
I like the lady that comes, she is great and willing to help in any way.
Willie W_7
September 12, 2022
We are still getting used to someone coming over, but the caregivers have been really good at listening to Willie's requests.
I like that Willie always has someone and they show up on time.
Barbara L_42
They tend to her needs before she even has to ask.
I like that they are very friendly, kind and caring.
Anonymous_6494
September 02, 2022
Most of the caregivers have done everything I ask them to.
I have been satisfied with the caregivers you sent over to my house.
Billy Charles W
The most helpful has been the caregiver helping me cook.
I like that they take good care of me.
Kathy R_26
August 01, 2022
When we've needed help, they've been appropriately available.
I like that they've been easy and reliable to schedule.
Billy L_2
The caregivers need to stop asking for drinks and food or stop snooping through his house.
They lack in communication.
Milton and Janette P
August 01, 2022
The aides are great.
They do not communicate well with us and the caregivers.
Patricia G_24
August 01, 2022
They do things for me that I can't do for myself.
When you have a little problem, they take care of it.
Beatrice Latrice R
They take care of the home.
They are helpful.
Carl S_7
July 01, 2022
Our caregiver is very efficient.
We need the help, and they're doing what needed to be done.
Stephen C_3
July 01, 2022
It improves her quality of life a lot.
Their employee retention policies needs improved. We have had a lot of different caregivers.
John V_14
July 01, 2022
It's been really helpful for him and for me too it has helped me as well.
We are very happy with the caregiver that they have provided for us.
Sue S_13
July 01, 2022
They have helped me quite a bit.
I like that they are good and take of me.
Francis Adolph G
July 01, 2022
Everything they do for my husband and for me around the house is excellent.
I like the two caregivers we have.
James D_41
July 01, 2022
The person that takes care of James does a good job. They make sure James's standard of living is high.
They come out and check on James. They seem to know what they're doing.
Alison Marie V
July 01, 2022
The communication has impacted the services positively.
I like they are very thorough and task oriented and they expect high level performance from the employees.
Theresa V_1
June 02, 2022
Having services everyday would make life easier.
I love the girl that sits with me, she is my second daughter.
Roberto O_1
June 01, 2022
They taught him how to do the exercises and how to care for the wound himself.
The nurse that took care of my dad was always available.
James R H
June 01, 2022
It has been helping us out a lot.
They seem to be real caring about the person they care for.
Gary S_23
June 01, 2022
She is a very pleasant person and she drives me around.
My caregiver does whatever I ask her to and she is very nice.
Roosevelt T_1
June 01, 2022
They try to improve on the help we are getting. They make sure there is someone to send over.
It is hard to depend on them because they weren't always coming but that seems to be improving.
Eugenia B
When they come in, I can leave my mom with them.
My mom is ninety one and they are polite and they ;listen to her, they get along well.
Greta B
The caregivers have helped the most by being with me when I shower because I have a tendency to fall.
I like that the caregivers are very good-natured and caring.
Laura J_12
June 01, 2022
They've made life so much easier for me. She helps with keeping my life sane.
I like the quality of the home health aides.
Wayne S_8
June 01, 2022
The caregiver helps make life easier as she does things for the client I cannot do.
I like the person who comes here from Right at Home as she is very nice and never complains about anything.
Sarah Joy M
May 03, 2022
They are professional.
They are friendly.
Don T_2
May 02, 2022
Being a quadriplegic, they could give me a primary provider to make my life easier.
Their personnel takes good care of me. They go out of their way to help me in the office.
John Wayne S
May 02, 2022
They've provided someone to check on the client and it's very helpful.
I like their flexibility, because I have times that I have appointments and they work around it.
John C_58
May 02, 2022
They come in clean, cook, feed me, clothe me and clean up.
I like that they do what they are supposed to.
Hazel P_1
March 11, 2022
I couldn't do without them, I just know I need them. I'm 93 years old, crippled, and they help me out a lot.
I like that she's here on time.
Jimmie N_1
March 11, 2022
They treat you very well.
They are on time.
Patsy W_3
March 11, 2022
The current provider is awesome. She is a go getter, she does whatever we need her to do and then some.
Their ability to replace caregivers if they call in sick. I know times are tough and we live in a rural area, but it is an ongoing problem.
Anonymous_5837
March 10, 2022
They could be consistent.
They could improve their scheduling, payment system, and the consistency of care.
James S_42
March 04, 2022
The helpers are always on time and if they are not going to be here, they call us and let us know.
It's better when they first started the first caregiver didn't do anything, but the caregiver we have now is much better.
Frank C_10
March 01, 2022
My caregiver gets along with my family.
The people are real nice.
Raymond L_2
March 01, 2022
Right at Home has never missed a time to come and has made sure that once a week he gets good clean care.
Right at Home seems to get along with my husband very well and makes his experience, which he doesn't enjoy, more enjoyable.
Shelia Dian D
February 16, 2022
They haven't done anything to make it negative.
They pay my provider well.
James Walter G
February 16, 2022
They help James with daily mobile activities.
They have people that actually care.
Garvin R
February 14, 2022
Right at Home has taken away a lot of uncertainties from me since my surgery.
Right at Home could improve their communication.
James G_26
February 04, 2022
They allow for someone that he's comfortable with to care for him. They have a great relationship.
They follow up. They give quality care. They have good communication.
Arturo S
February 02, 2022
It's relieved a lot of tension for me know that someone can come and do my little chores.
I would tell them that I like that they show up on time.
Anonymous_5803
February 01, 2022
With her I'm able to get out a bit.
They lack in communication when a caregiver isn't going to show up.
Lindsey B_1
February 01, 2022
They are on time and do everything we ask them to.
We would recommended them again. They have been on time do everything they need and are real hard worker.
Billy R_3
I live out of town so it helps me not to have to drive in and do things myself.
They are very thorough and patient with the client.
John Eric H
January 26, 2022
The services are excellent. It has been a positive experience because they show up on time.
Right at Home is excellent. I like that the housekeeper does a great job.
Mildred R_3
January 25, 2022
They are very caring and they want to make sure there is always someone here to take care of my needs.
They always keep me informed on what is happening.
Carlie R
January 18, 2022
Seems that it is not very constant makes her job a little harder. When they do not show up, it messes up her schedule. It has been poor the last few months.
The care has not been very accurate lately or constant.
Michael W_27
January 18, 2022
He looks forward to her coming once a week. She has really been great.
I like the provider that was provided to me she is caring, knowledgeable, she makes me feel relaxed when I leave her with him.
Joseph H_13
January 18, 2022
It was nice when they were here; it helped me out.
The caregivers we had didn't stay very long.
Brandy F
Right at Home has been doing a good job. They seem to be really caring. They have helped the most with setting up the scheduling. It's challenging to need 24/7 care.
I like that Right at Home has been easy to work with. I know they had struggles with staffing, we need 24/7 care, but she worked hard to get it done. They seem easy to communicate with.
Cleda S
January 10, 2022
They really cared about the individual.
I liked that they seemed personally interested, not just a job, but a personal relationship.
Terry M_8
January 06, 2022
They have been very helpful by going to the store for him.
They listen and care. They are on top of everything
Jaime L_1
January 03, 2022
They get me up, dress me, and feed me, etc.
They are finding it hard to keep caregivers.
James F_15
January 03, 2022
It was very stressful because we didn't receive any care.
If they can supply help, we were out of help more than we had help.
Ralph C_9
December 20, 2021
I would be in the hospital without them, they make my life easier.
The caring of the nurse and their knowledge on the skills. They seem to really care and they engage the doctors and me.
Ronnie B_4
December 14, 2021
My caregiver, Jared did a good job.
I would highly recommend my caregiver, Jared.
Ginger F
December 07, 2021
The aides made my time very relaxing and pleasant.
I liked the pleasant aides that came. We enjoyed each other.
Edith K_2
December 02, 2021
They have been most helpful in helping me bathe and get dressed.
I like the help I am getting from the agency.
Willie E
December 02, 2021
It would make my life easier if they could keep me company.
I would like the company to be honest about what they're offering to people.
Patricia H_25
November 18, 2021
The agency was helpful by meeting all her needs and doing anything she needs. They improved her health.
I liked that they were caring, provided good quality of care, and had good communication.
Marjorie M_5
November 17, 2021
They are very likable and do a good job.
They send someone who always does a good job.
Sylva W
November 15, 2021
It has made things easier for me since I don't have to be at home all the time. It gives me a break.
I've liked that their people are pretty good.
Allison Marie V
November 08, 2021
Today she vacuumed the floor.
I like that they are open and honest.
William "Bill" G_3
They helped me get better, so I am able to work on my own. They have provided me with exercises that have happened to help my knee.
The people at the agency where very helpful, very kind, listened well, answered my questions.
Alvin "Tom" S
Just being here and doing some of the things that I need them to do to help me out.
I have been satisfied with the services. Everyone has been very satisfactory.
Mary S_18
October 21, 2021
The agency is helpful by allowing me to have some free time and not making me sit with my mother 24/7.
I would like to see the communication improved.
Will M
October 06, 2021
I have one leg and she makes bathing and chores a lot easier.
I like the amount of coverage that they offer, and they bill weekly.
Danny S_4
October 01, 2021
They help with my daily activities.
Everyone's prompt and nice. They do what's expected of them.
Alfred B_5
October 01, 2021
I'm eighty-two so having someone else here to help my husband is important, especially with helping him with showers.
I like this agency because they came to the rehab to help me know what I needed to do to help my husband.
Lawrence T_1
September 24, 2021
They have been taking care of me in general.
That they screen all their employees before.
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