BrightStar Care Rio Grande Valley

  • 2715 Cornerstone Blvd., Edinburg, TX 78539
  • (956) 627-2717
  • 4.7 ( 100 reviews )
  • Home Care

Related Costs

Description

Reviews

4.7 ( 100 Reviews )
review users
Smithe, M
February 03, 2023
They help the most by providing a different way to teach the client, since I teach the client in my own way, and now I have someone else who's professional teaching him as well. What I like the most about the agency is the schedule and the times they're available.
review users
Anonymous_7047
February 03, 2023
They have good communication, which makes my life easier. I have no issues with the agency.
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Aria N
January 23, 2023
They accommodate my schedule which is positive. I like that they are very helpful and if I call the office they are very helpful.
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Barron, M
I don't have to go to a rehab center. They call and let me know about scheduling.
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Florentino M
January 06, 2023
They have made my life easier by being there on time, and they are at my house early when I have appointments. I like that they have sent a good caregiver, and they come when they are supposed to.
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RACHEL S
January 04, 2023
They could have sent someone who could address my needs better. The nurse that would come was having personal problems and that got in the way.
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Manuela P
December 20, 2022
They have helped me a lot to get back on my feet. They don't need to change anything.
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ROSALINDA C
December 09, 2022
They take their time to make sure I'm fine. I like the way they attend to me.
review users
Degollado, B
They advice that they give me and everything has been good. They always work with you.
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Barron, J
They took forever to send a caregiver. I just started the program, and it hasn't been positive.
review users
VELASQUEZ, G
December 07, 2022
They are very patient with my daughter. The scheduling is great. They work around my schedule very well.
review users
ROSA C
December 06, 2022
They give me what I need to have a positive experience. They are understanding and I like the way they care for me.
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Blanca W
They always ask me if I have any kind of pain. I like that their nurses always come in a great mood.
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Aldaberto F
November 28, 2022
They work with my schedule. I like the nursing staff.
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21ski
November 28, 2022
I would have liked to understand more of home health . Not going in blind. So upset the way we were treated, we were released told everything was taken care of but received a call from a clerk she did not give her name asked me what I need and what the doctor's ordered I was what they sent the information to your office then said I will call back. Received a call from someone else Alma I believe she was so rude, I advised her will talk to my doctor's office have them call. It was so stressful after coming out with something different never had this problem. Also no time to when will the nurse be coming by. Will say the Nurse that came to visit was amazing he did such a awesome job, I hope to get him back.
review users
Garza, A
November 23, 2022
They physical therapy helps the most. They have answered all of my doubts.
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Orbe, J
November 22, 2022
Instead of doing everything by myself, they help me for a few hours. They do what I ask of them, and they are really intuitive.
review users
Anonymous_6704
November 21, 2022
They take my temperature and blood pressure. They only show up for a few minutes and then take off.
review users
JOSE S
November 14, 2022
They help me the most by looking at my situation, and they explain to me what they are going to do, and they take care of it. I like how they pay attention to my care.
review users
Anonymous_6731
November 04, 2022
I have to plan to have them come, and that is difficult. I like how they are flexible with my schedule and the nurses are nice.
review users
GRACIELA P
November 02, 2022
They help me with therapy. They treat me well. They treat me with kindness and respect.
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Eloisa Z
November 01, 2022
Every time I have a problem, he explains things to me. He helps me with my phone calls. I would recommend it to everyone, I like everything, they provide good services.
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Rodriguez, M
October 24, 2022
They could keep up with upgrades. I would like more brochures for the care.
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BLANCA V
They provide good therapy. I like that they come to my house.
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Maria G_10
October 19, 2022
They are doing physical therapy with me to help with my balance and strength. I like that they call ahead before they come.
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Dora D_1
October 11, 2022
He is very concerned. When he leaves, he checks on me. I have recommended them. They are very professional.
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Castillo, N
October 06, 2022
They helped the most with the care that they give my arms and legs and the exercises we do. I like that they are very helpful when I need them.
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SIMON A
October 04, 2022
They make me feel at ease. I like that all of the staff is very professional and very knowledgeable.
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Anonymous_6512
September 26, 2022
They have helped out a lot with his therapy needs in his day-to-day life which we appreciate. The therapists are very understanding and knowledgeable with their care, so we are happy with their services.
review users
Banda, D
The most helpful thing is that they find coverage when the original nurse isn't available. They are always willing to help. I can call them with any concerns.
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Nancy O_11
September 21, 2022
I like their dedication, comprehension, and now I have had many accomplishments. They way he is caring for her.
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LEIJA, D
September 08, 2022
They can make my life easier by just continuing to work with me with our schedule. I need to go pick up my son from school. I like that they always work with my son's schedule.
review users
Polo, A
September 06, 2022
I've been without a nurse for many weeks. I need the coverage from nurses. They need to have nurses and answer us when we call. It has been a bad service. They don't spend attention to what we are going through.
review users
Castro, A
September 02, 2022
It really helps out because I'm pretty much a single parent. They keep up with the patient.
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Maria R_13
August 29, 2022
I was not able to move a lot and with everything they have done, I am able to get up now. I like that the personnel helps me a lot and they are really nice. They do their job.
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GRICEL F
August 15, 2022
I didn't have to go to the infusion center. I recommend them highly because of the high level of care and knowledge of their nurses.
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GABRIELA T
August 08, 2022
They could be more consistent in the time that they come. They are very thorough in everything.
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Evelyn L_13
August 04, 2022
They help me with my wound so I can get better. They are really friendly to me.
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Kathryn A_3
August 03, 2022
The quality of care is good. I like that they call to make sure everything is going ok.
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Ariel G
July 22, 2022
She is doing very well since starting services. One therapy provider session is going better than the other. I like the therapists, they are super good. Ruby in the office is doing good about returning phone calls. Ms. Hattie is not good about returning calls.
review users
Sylvia B_10
July 20, 2022
I'd tell a friend that I like that they provide great therapy.
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SAUL B
I am getting better and I have healed. They are very nice and respectful.
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Sandra Marie R
July 20, 2022
I see and feel the improvement with the help that I receive. I would tell them that they are very professional and know their stuff.
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Maricela C
July 18, 2022
The agency has helped in answering what I need and making sure the caregivers come to my house. I'd tell a friend that the caregivers come when they need to.
review users
Ernestina C
July 01, 2022
with the caregiver we were all satisficed we were never rushed and had great bedside manor. I really like that I suggested I would like to have a RN and they sent me another nurse. She was so attentive and she was with us with all the wound care.
review users
IRENE Z
July 01, 2022
They have been helpful and taking care of me wll. I like that they treat us with patience.
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Aurora W
December 11, 2020
They go to my apartment and do my infusion so I don't have to travel. It is very convenient. It is never the same nurse. Somehow they never stay. I prefer someone steady.
review users
Monica E_1
November 11, 2020
With BrightStar, I am able to have my infusion at home and am able to relax. It has been a high impact on my life. I like that the BrightStar caregivers are always on time and attentive to my needs. My caregiver is very flexible with his schedule, to accommodate to my needs and my schedule.
review users
Omar V
October 28, 2020
My treatments have been very helpful to me. The nurses explain things very well to me.
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Maria S_12
July 15, 2020
They are the ones helping me survive everyday. They always contact me before and after to see how it went. They are very patient and professional when checking my temperature and blood pressure. They are very professional, punctual, and caring.
review users
June F_1
May 18, 2020
Without my infusions, I would have a poor quality of life. They stay on top of things and are very knowledgeable. They are good about following up.
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Yolanda G_1
November 11, 2019
They make the process easy and smooth for us. She goes out to the store and finds groceries within the budget. The whole staff is very responsible, and they are good at responding to my concerns and questions.
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Jennifer N_1
October 09, 2019
They shouldn't take up billing problems with their clients, they should talk with the insurance companies. They should understand how billing works.
review users
Ruth R_11
September 10, 2019
They are angels. The young lady that served there was fabulous. They did an awesome job. They were on the money with everything. I even referred them to my doctor.
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Chloe Marie F
July 17, 2019
They help her a lot. They improve her speech. I like that their therapists are awesome.
review users
Anonymous_1980
June 24, 2019
The nurse does the job very well. The nurse gives him his medicines. Sometimes when I call the office, they don't have someone there to answer.
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Erika
April 11, 2019
They try to do everything that I tell them to. I have been with them for awhile, and he has been improving a lot.
review users
Ricardo T
January 28, 2019
They were very helpful for me. I was able to get healed because they were there to put the medication on when they were supposed to. They were really caring.
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Candelario C
December 17, 2018
They make things easier because they help me with transporting to my appointments. My treatment has been good and everyone has been polite. I haven't had any problems.
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Marlen T
November 28, 2018
My loved one really likes them. They have made my life easier by giving tips to help my loved one. I like that they are flexible with the times, and if we need to change them, they work with us.
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Jose Oscar G
October 25, 2018
They explain things so we understand. They have good services and the nurses are very kind.
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Javier L
July 30, 2018
I like that they come to my house to clean my wounds. I would tell someone that they have very good services.
review users
Celedonio C
June 27, 2018
They are there for my loved one and he gets the medication that he needs at the right time. I'm not really there when they get there, but they are on time, and they treat my loved one right.
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Maria L_1
June 25, 2018
They made them feel safe. They talked with Citlaly and worked with her. They are very kind and attentive.
review users
Maria A_4
May 31, 2018
There have been times when I've needed the services at a certain time, but they don't service the times I need. The agency can provide work at earlier and later times. If I need them in the morning, the agency can't provide work, so I need to find ways to work around the agency instead of them working around me.
review users
Gonzalo C
May 25, 2018
I don't have to be out and about in hospitals. I don't have to worry about anything else having them here. The caregivers are very attentive and they are always taking care of me while they are here.
review users
Maria J
April 30, 2018
They were very knowledgeable with what they were doing and they gave me an education so that I could take care of my wound myself. I didn't need to be traveling to a wound care facility to get my care.
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Diana G
April 26, 2018
They are a good company because they gave me the services that I needed. They helped my loved one with his speech.
review users
Alejandra C
April 24, 2018
They answer my questions promptly when I call them. If I call a certain person and they are not there, another person will help me. When the caregiver does not feel good or if they can't come on a certain day, they will send me another caregiver.
review users
Eva R
April 23, 2018
I was very satisfied with my experience. I can now move my arm. I had it completely stuck. I was able to bathe myself and eat by myself with their help.
review users
Carlos L
March 19, 2018
They were really friendly, they answered any questions that I have, and they worked around my schedule. They made it easier most of the time by being in the same room as me in the house and they always waited for me to finish and then they would come.
review users
Andres R
March 19, 2018
My caregiver always comes here with a smile on their face and they're friendly. They don't act like they're forced to come here. I don't have to clean the house or cook meals. I'm limited because of my hip, so the caregiver takes care of my household needs.
review users
Maria L_4
March 19, 2018
The caregivers are excellent. They help me in the house with therapy.
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Maria Mata L
March 15, 2018
They were understanding and patient with my mom. It helped her be a little more independent. It helped her not to give up because she was scared.
review users
Jesus Ricardo C
March 15, 2018
The caregiver always called before they came and he always told me what time he would show up so I didn't have to wait. The caregiver tortured me by making me go through a lot of exercises that made my knee feel better.
review users
Anonymous
March 14, 2018
They can do better by sending me what I need. They don't let me know when things change, such as when my nurse is going to come. I need my wound cleaned. It would be easier for BrightStar Care to send my supplies. The supplies are paid for me, so I don't know why the agency doesn't it send them.
review users
Guadalupe R
March 14, 2018
They worked very well with my loved one. They helped me to get animated and they spoke with her.
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Fabian B
The nurses were really polite and the head nurse reacted quickly to anything. They were able to provide all the services I needed in order to get better. They would come if I called or anytime I needed them.
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Joe G_2
February 14, 2018
The therapist is good because they are very knowledgeable. They strengthen my muscles.
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Valerie F
February 14, 2018
They caregiver was knowledgeable. They gave me advice on what was needed.
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Charles H
January 22, 2018
The first three weeks, we had several different nurses, and they weren't professional. One wanted me to meet her halfway to pick her up, one was on her phone with friends, and one wouldn't work. One woman would message me every day and was awesome, but before her, it was just a headache. If we had the first woman the first time, it would have been great. It was aggravating when the other nurses didn't bring the supplies they needed. I couldn't do much because I was all banged up from my accident and was still doing therapy.
review users
Guadalupe L
January 18, 2018
I think that they will do a good job taking care of you. They are always attentive, and on time.
review users
Elias D
January 18, 2018
I have been bed written from a car accident I had two years ago but now I am able to exercise the blood flow from my injuries and I've been seeing progress. I get to sit up and not get bed sores. I still have long route to go but it has really helped me out on a daily basis.
review users
Juan O
December 01, 2017
I would tell others that BrightStar Care was polite and attentive to our needs. We didn't have problems with them, the caregivers are punctual. The services of BrightStar Care allowed me to out of the home so I didn't have to worry about my husband's care.
review users
Judith Ann C
December 01, 2017
BrightStar Care nurses are very nice and talkative. BrightStar Care has made my life easier by coming and changing my bandages because I can't bend over to change them myself.
review users
David V
December 01, 2017
I would tell others that BrightStar Care is very polite with me and they answer all my questions. I am happy with BrightStar Care because my caregivers come on time. They take care of my wounds every day. My doctor wants me to continue with BrightStar Care, even though I slightly improved.
review users
Guadalupe M
December 01, 2017
I would recommend BrightStar Care because they are good people. I was happy. BrightStar Care did attend me well. They brought me what I needed so that I could be healed.
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Aurora E
December 01, 2017
BrightStar Care is very good because they provide good service and the therapist that I have is great. BrightStar Care made my life easier by helping me walk, and they show me how to do some helpful exercises.
review users
Katarina Candic O
November 13, 2017
I would tell a friend that BrightStar Care is very friendly. BrightStar Care made my life easier by helping me in the things that I couldn't do on my own.
review users
Elvira M
November 13, 2017
BrightStar Care has very attentive nurses and all are good people. The services from BrightStar Care alleviated some burdens and made it possible for me to walk again.
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Maria P_4
November 09, 2017
BrightStar Care is very loving and they attend to me well. Before, I was not able to move my arm and leg, and now with BrightStar Care, I have been able to move them better.
review users
Irmgard G S
November 09, 2017
BrightStar Care has good services, and they do what they have to do. BrightStar Care has made my life easier by sending caregivers to provide services for me.
review users
Ana M V_1
November 07, 2017
BrightStar Care is a great company because they understand their patients and they listen to them. BrightStar Care has made my life easier by helping me out and cleaning my wound.
review users
Mario M_2
October 19, 2017
I would tell a friend that BrightStar Care that I have had great attention to my spouse. BrightStar Care gives my husband therapy.
review users
Itzel Z_1
October 19, 2017
BrightStar Care has nice employees. BrightStar Care made my life easier because they would come to my home and I didn't have to take my loved one out.
review users
Cristina H_1
October 17, 2017
I would tell a friend that BrightStar Care has good people. They take good care of me and they do their job right. BrightStar Care comes and cleans my wound, they make sure that I'm okay.
review users
Armandina C
October 17, 2017
I would tell others that BrightStar Care took personal interest in me. They were not cold, they were caring and compassionate. They also personalized my care. BrightStar Care has helped me get to where I am at.
review users
Yeremi Lopez G_1
October 12, 2017
I would recommend BrightStar Care because of the attention that the caregivers give to the clients. The caregivers are also very professional. The caregivers make me feel better about things, and they do a good job.
review users
Guadalupe G
October 12, 2017
BrightStar Care is friendly and understanding. They do their work well. BrightStar Care has given attention to my wound and where they are working on. They are delicate with it.
review users
Alma M_1
October 12, 2017
I would tell others that I had a really great service and BrightStar Care was understanding. BrightStar Care provided help when I needed it the most.
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