BrightStar Care Grapevine / Keller

  • 1340 South Main Street, Grapevine, TX 76051
  • (817) 377-3420
  • 4.6 ( 46 reviews )
  • Home Care

Related Costs

Description

Reviews

4.6 ( 46 Reviews )
review users
Joe L_20
January 10, 2023
I like that the owner also came by the home to help assist with mom in the home. I like the team and people. We never have to question if mom was taking care of.
review users
Anonymous_6826
December 15, 2022
We've just been here months and some days they don't have anybody. I like the owner involvement.
review users
Janet H_26
November 08, 2022
It was a good fit. They did everything they could do.
review users
Allen G_1
July 08, 2022
We would have both already died if we did not have them. I really like that they are reliable and they adjust to our needs. They are well a run and smart origination.
review users
Deborah B_12
May 06, 2022
They have done everything. The professionalism in the care is so great. They want to make sure they are providing you with caregivers that fit your needs.
review users
Rashee
April 06, 2022
They come and help with things like changing him and the sheets. I like that they have made my mom's life easier by taking care of my dad.
review users
Carisa A
February 07, 2022
I appreciate the attitude of the caregiver. They could improve their flexibility on scheduling.
review users
Catherine U
October 06, 2021
It is a lifesaver right now because they are helping me get through my cataract surgery. I have already recommended them to others. So far, what I've needed hasn't been very complicated. However, I feel the staff is well trained and does a good job.
review users
Karen B_36
September 27, 2021
It frees up some time for me. I trust them and they have excellent services. There is peace of mind and I can go to the grocery store. They have very good prices. I have done that already. I like that they respond very quickly and they are very professional. Their people are professional.
review users
Sandra F_7
June 11, 2021
They were dependable. Our caregiver was very dependable, and was always there when she said she would be. She did a great job with my husband. She was also prompt.
review users
Colin S
April 27, 2021
They helped us the most by sending someone out to help us manage our time. I like that they were very responsive to us.
review users
Bob B_14
They are keeping him cleaned up. It would be nice to have people to come out on bad weather days and on Sundays.
review users
Tyler L_1
January 21, 2021
It was easy to set up appointments and they just came to my place. I liked that the nurses were nice and it was really easy to set up.
review users
Debbie G_2
January 14, 2021
They have helped me by sending the nurse. I love my nurse and the hiring of her has been good.
review users
Tiffany P
November 20, 2020
They are very convenient. I like that I haven't had any issues.
review users
Don L_9
November 11, 2020
I am not able to get by without them. They can have more contact with their patients.
review users
Glenn Richard M
September 11, 2020
They do light house work. I like the people. They are excellent and are very helpful.
review users
Tina S
August 24, 2020
My nurse has been with me for three years. She is like family for me. I would tell others that BrightStar Care is family oriented.
review users
Glenda G_1
August 10, 2020
I am getting much better thanks to them. The staff that comes to my house is helpful.
review users
Lorri H
June 12, 2020
They are here when I need them and are very good. Everyone is very knowledgeable and friendly.
review users
Fernando S_1
June 09, 2020
BrightStar Care helped the most in my rehab and the cleaning of my wound. Everything was good I didn't have any problems with BrightStar Care.
review users
Gary C_7
May 18, 2020
They keep me walking. I feel better every month so I know they are helpful. They are helpful and follow through. They manage to get things done.
review users
Michael S_28
April 09, 2020
It really doesn't impact me that much. They are just here for 30 minutes. They are good people.
review users
Dylan C
March 12, 2020
It helped heal my child. The nurse was great and the service setting up was awesome.
review users
Elena G
March 09, 2020
When my son needed their service, I would look forward to them coming. They were wonderful nurses. They knew what they were doing. They would always reach out for new technology to find new ways to make it less painful for him. They made me feel like they really cared. They didn't want to be poking him a lot. They found a vein most of the time in one try, and I loved that. They're professional and sensitive and respectful towards their clients. They're phenomenal and patient. They never made us feel like we were a drain on them.
review users
Dawn C_2
February 21, 2020
It was a horrible experience. They could have followed through with what they promised. Have more checks and balances. Improve communication with the family. There was no monitoring of what was going on. She was going behind our backs. I knew she had another job before BrightStar Care knew. All her patients knew.
review users
Kenia C
February 13, 2020
They are really easy, fast, and make everything comfortable for me. They listen to me when they deliver the medicine, and the nurses are really good.
review users
Rena W
January 18, 2020
The nurse is great. Everything she did was over and beyond expectations. I appreciate the nurses. They should train the people in the office better.
review users
Shelly H
January 14, 2020
They are very responsive, and my mother really likes her. We really like our caregiver. She fits right into the family.
review users
Juan M_1
October 09, 2019
They help me with my range of motion, bathe me, get my food, and make sure the home is clean. They do a good quality job, and they are very caring.
review users
Barbara W_10
He is able to check my blood pressure and things of that nature. The guy that comes and checks up on everything for me is great, and I am very happy to have him.
review users
Phyliss C
July 23, 2019
He has dementia, so he wouldn't understand everything, but they made him feel comfortable. He started looking forward to who was coming, and he developed a relationship with them. They are very thorough, and they help to guide me through. They made me feel like they could handle anything. They answered my phone 24/7. If something happened, they always had a solution for me.
review users
Lynne R
July 12, 2019
There was one thing I asked to be done, which was that the toilets stayed clean every day, and that means that you take the cleaner inside, instead of just wiping it with some toilet paper. They could do a little bit more than the minimum.
review users
Eleanor R_2
June 17, 2019
They could do a little more cleaning around the house. They could improve their housecleaning skills.
review users
Barbara C_25
They help me with the physical therapy. They help me understand and know how to walk. I do not know the agency. I only know the people that come out. They know how to do their job. Everything from my home health aide to my nurse is outstanding.
review users
John U
April 10, 2019
They were very compassionate and helpful if my wife needed something, and they showed up on time. I liked the people.
review users
Juan F_1
March 08, 2019
They have helped me by being able to change caregivers when requested. They have quick responses. I would say that whenever I have questions there is someone I can talk too.
review users
Miguel G_1
February 11, 2019
I pick up the trash on the back of the truck and when I jumped off a car hit me. They came and helped me get through my exercises.
review users
Leo F_1
October 22, 2018
They have helped me with the treatment, but I don't know if the treatment has been that great. They have done a good job for me, I have been very happy with them.
review users
Kurt K
August 27, 2018
They have made our lives easier by cooking meals and helping them do household chores. I like that the ownership is active in running the business. They get back to me very quickly and have been very flexible with the people that they have been sending to my parent's house.
review users
Lossie H
July 25, 2018
I think that the attitude and eagerness to initiate a relationship and care for her has been very good. They help the most by initiating care when they are not asked. They could provide more training to new hires before sending them out.
review users
Jessica W
July 12, 2018
She does everything from ordering my supplies to getting my treatments. I have had no challenges with the care providers. They are amazing.
review users
LaDawn G
June 22, 2018
They do what I need done. They are always available for me. They are very good because they are pleasant. They take me anywhere and do anything I need them to do at my house.
review users
Sherrie M
June 18, 2018
I'm waiting right now for them to send down orders to have me transferred to another hospital for surgery and it seems to be taking a long time.
review users
Mary S
April 11, 2018
They are very obliging to what I want done. They do any task I want them to do. They do quite a bit of work for me, which makes things a lot easier for me because I can't get around well to do things.
review users
Gerald M
December 06, 2017
I would recommend BrightStar Care because the caregivers have been punctual. Most of the caregivers are very good. Having the caregivers has been an extremely big help in both of our lives.
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