Preferred Care at Home of North Nashville, Sumner and East Wilson
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- 635 East Main Street , Suite #4 , Hendersonville, TN 37075
- (615) 970-3737
- 4.7 ( 100 reviews )
- Home Care
Related Costs
Description
Reviews
4.7
( 100 Reviews )
Jo G_1
February 28, 2023
It's a very good relationship. My mother is in a rehab center, so we're still having the caregiver go visit her. Gina makes sure that she has what she needs.
We really enjoy our caregiver and working with the company. If there's an issue, they let us know immediately.
Tom G_10
February 27, 2023
They would help him with bathing.
We really liked the caregiver that cared for my dad.
Mary L_66
February 27, 2023
We're pretty new, and it's just an adjustment for everybody.
I like that they vet their employees and work with your schedule.
Terry D_11
February 27, 2023
The services are impactful because I am able to get out and leave the house.
I like Preferred Care at Home because the caregivers are helpful with taking care of my wife.
Tina L_5
February 15, 2023
They listen, try to work with you, and if you don't understand something, they try to explain it until you do.
I like that they are friendly, understanding, and provided what my brother needs.
Henry W_3
February 10, 2023
The management has been in contact with me constantly, and that has helped.
This agency makes sure we have a caregiver I can count on.
Susan M_58
February 10, 2023
Margo is so kind, and helpful, and is a really great person. I like that we pray together before she leaves.
I like that Sara and Lisa came out and they were excellent.
Jerry G_9
February 08, 2023
I'm thoroughly satisfied.
I like the people that they assign to me, that is very important.
Karen B_56
January 25, 2023
The last person I had, Margo was very understanding when I wanted to change patterns or the time frame. She always worked with me when my son came, so I could spend my time with my son.
I liked that each of the people that came in, especially the last one was excellent at what they did. They listened to me and took care of everything.
Robert A_30
January 25, 2023
He does a lot better when they are here.
It takes a lot of weight off of me.
Jean B_23
January 12, 2023
The provider helped the most by having skilled people that work for them.
Something I like about this agency is they're easy to work with.
Elsie A
December 30, 2022
We need the help for her down there so that we can do the things we need to do.
Danielle has been very prompt.
Anonymous_6823
December 28, 2022
They help with house care and showering.
They're dependable and organized.
Yvonne V_2
December 28, 2022
They allow her to have mobility. They take her to eat and to daycare.
I like that they are dependable.
Lori H_14
December 22, 2022
I liked that the service helped him very much.
I liked that I had the cell phone numbers for office staff, and I could reach them at any time.
Dorothy H_23
December 16, 2022
They encourage me to do things.
They really help me. They do whatever I ask them to do.
Anita B_10
December 15, 2022
I like that they take very good care of their employees.
I like that they were caring and attentive.
Nancy L_18
December 15, 2022
It is my fault, just because it's hard for me to accept help.
They did a lot of leg work for me, so I didn't have to.
CindySaundersLudlow
December 11, 2022
I cannot say enough great things about Preferred Care at Home the Hendersonville location. They have cared for my mother for over a year and have done such an incredible job. They are professional as they are personable. To say they go the extra mile is an understatement. Due to dementia sometimes Mother can be argumentative, and they work tirelessly to meet her needs even when it isn't easy! Not once have they been late for a shift and the agency will work with you to meet your requests. The caregivers are compassionate and personable. You won't go wrong using this company, trust me.
Kim S_23
December 09, 2022
They just spend time with my mom.
I just like them. They made it easy.
Kathy S_43
November 28, 2022
They help the most by freeing me up to do other things.
I like the care and the service.
Penney R
November 28, 2022
I would like to be able to schedule online rather than reaching out to someone.
I think they are professional.
Anonymous_6714
November 28, 2022
The caregiver takes care of my mother well.
The agency works with us and keeps up with their staff.
Shirley M_22
November 28, 2022
My caregiver does a variety of things. In my car, she drives me to several locations and takes me to the grocery store and she will go in. And she takes me to appointments.
Well in the past I liked a lot, in recent times I haven't liked it much. We would have people who weren't that good, I remember way back it was so much better.
Bettye L
She helps bathe me and does my laundry.
They are there when I need them.
Maxine R_2
November 16, 2022
They were just there and were receptive to what we needed.
I liked that everyone was always very nice. We could always call if we needed schedule changes.
Sidney A
October 28, 2022
The people they sent are really good.
I like that they are really sufficient.
Anonymous_6555
October 26, 2022
They have been as helpful as can be.
They seem to care.
Tommy P
October 24, 2022
It hasn't changed her daily life much, more so has given us an opportunity as caretakers to go to other places while they are taking care of her, which is nice.
I would say they have a good communication with the patient, but our patient is going through tough times right now, so that is very difficult to work with.
Robyn S_1
October 24, 2022
The agency has caregivers that show up.
I love DJ, she's awesome.
Anonymous_6584
October 13, 2022
She is very friendly. They do what I ask them to do.
I like the company because of the people.
Martha D_14
October 13, 2022
I can work, and do some things with my business.
They've done a great job! I've been really happy with the nurse.
Karen A_15
October 13, 2022
I was able to leave mom when I had someone there.
They didn't have consistent people coming to us.
Robert C_64
October 10, 2022
They help with my dad's daily needs, and they help him mentally.
We get some of the best services and the caregiver is awesome.
Diane M_25
September 30, 2022
They have helped the most by handling my husband very well and the caregiver is always on time.
I like that they are very efficient with the care.
Jeremy T_1
September 30, 2022
It allows my dad to run errands.
There are no complaints or issues. It's been a smooth ride with them.
Patricia L_16
September 29, 2022
They were only here for 2 nights. It was so helpful because after the surgery, if I needed things, they were there to take care of me.
I liked that they were very sensitive to my needs and took excellent care.
Edward S_15
September 16, 2022
They have helped the most with feeding, changing her underwear, and just spending time visiting with her.
I like their professionalism and their responsiveness to her needs.
Joy N
September 16, 2022
When I ask them to do something they are willing to do it.
They have been coming for a long time and they do what I ask them to.
Deb N
September 16, 2022
They dedicate 3 hours of their time to taking care of my mom. They help get her up out of bed, shower, and feed her, even doing exercises and memory stimulating activities. My dad was providing care before, but having a caregiver has helped relieve my dad.
They were very responsible and willing to meet our needs of being flexible.
Terry L_11
September 16, 2022
The provider helped the most with bathing.
The agency checked on the client.
Anonymous_6459
September 13, 2022
They help and take care of him.
I like that someone shows up and does the job.
Debra F_3
August 22, 2022
They monitor medication and they provide meals.
They should give us billing information. They just charge us.
Trevor W_1
August 22, 2022
They give my mom a shower.
She is doing really well with taking care of my mom.
Chantay C
August 19, 2022
They bathed. They helped get her up and walked her.
They were always on time. They seemed very conscientious and they came right in and did what they were supposed to do.
Anonymous_6406
August 15, 2022
They needed to know what his disease is and how to help him with it. They need to be really trained in memory care.
They need to have people who are trained better.
Nancy S_48
August 15, 2022
It has helped me quite a bit since they give me wife a bath and helps with things I can't do much of anymore.
I like that every one of the caregivers have been nice people.
Jeanie W
August 05, 2022
They could've moved in a taken care of everything.
I like that they were very personable, and they acted like they cared and wanted to help.
Tralena W
July 27, 2022
They are really good. If we ever got someone that needed more training, they would step up and take care of it.
I most like the flexibility of the company.
Betty G_26
He's getting better, but it makes me feel better to have someone watch him while I'm gone.
I haven't had to use them too many times, but each time has been satisfactory.
Anonymous_6267
July 25, 2022
They made it so I did not have to worry about him when I leave the room.
They really cared about their patients.
JeanP
July 25, 2022
They have helped by being on time.
The person that comes take care of the light duties we have.
Fran H_2
July 12, 2022
The agency has created a social connection as well ben motivation to James.
I already have recommended them. I tell others how they are able to deliver what they day.
Scott D_8
July 12, 2022
They have been consistent, which has been positive.
I like that they are caring.
Doyle B
In the beginning, they were very informative about the care. The only complaint I have is I don't know what I'll get on the weekends.
There is someone different every weekend and there have been some over there without proper training.
Charles H_24
July 12, 2022
She takes care of everything. She does light housekeeping and tends to my mothers needs. Sometimes she cooks for them.
They are very responsive. They picked a caregiver that is well suited for my parents. They also handle the paperwork. They do that automatically which makes my life easier.
Marilyn M_19
July 12, 2022
They help me in and out of bed in the mornings and evenings.
They do anything that I ask them to do right off the bat.
Cheryl H_15
June 27, 2022
If someone can't come, they will find a replacement.
I like that most of the times the people are dependable, and the caregivers have been really good.
MildredM
June 15, 2022
My caregiver helps me with my shower and makes my bed.
They always send someone to help me.
Vickie C_5
June 15, 2022
I wish I could have them for more hours, but it's based on insurance.
They work with me from the get-go.
Arlene L_1
June 15, 2022
She has dementia and she needed the care. It was helpful at giving her the care that she needs.
I would like if they were to increase the staffing.
JoAnne K_1
June 08, 2022
There really wasn't any impact. It was a personality thing not the company. They tried to have the caregiver adjust it just wasn't a good fit.
I liked that it was personalized service. Their communication is really good.
Harry H_6
May 27, 2022
It's nice to get the extra set of hands. I couldn't do without it.
I like the caregivers they send me.
Cherie R
May 25, 2022
They provide peace of mind.
I like how kind the caregivers are to my mother who isn't even a client, they are kind to the client but also to my mother who is there.
Herman L_1
May 21, 2022
It has made my life more easy and my wife's life more satisfactory.
One thing I would tell a friend is the caregivers are very caring.
Evelyn W_8
May 21, 2022
Preferred Care at Home has made my experience positive by giving me time to get my work done.
I like Preferred Care at Home because they have professional caregivers.
Marianne C_6
May 13, 2022
They go out of their way to help us and are quick to respond to any calls I have.
They are dependable because if our caregiver is not able to come, they try to find an alternative.
Anonymous_6085
May 11, 2022
The provider has helped the most with being here to give me free time and to give the client what she needs.
I like this agency because they are always on time and have no problems.
Amy J_6
May 11, 2022
Partially my moms fault. She wanted the door closed or cracked. She had a fall when the aid was there. She has dementia. Try to explain to them that a door needs to be open for safety. I'm sure she did the best, because my mom can be difficult.
They did a good job. The agency, I credit them for getting my mom the geriatric care that she got. I never would have found it myself. They helped connect us to resources.
MarionF
May 11, 2022
They were all very helpful. I had one person working with my husband that wasn't great, but you can't expect perfection.
They're flexible and provide good caregivers. I have no complaints.
Cathy F_9
April 27, 2022
Our caregiver was excellent; we couldn't ask for anyone better.
I like everything. They gave us the right lady we needed. If she couldn't make it, they would send someone else out.
Thresa D
April 27, 2022
They just made sure Mom was taken care of at night and that she didn't try to go anywhere.
I liked their professionalism and their thorough checks. Everyone was always early or on time. There weren't any attendance or availability issues.
April R_2
April 27, 2022
They allow me to work.
I like their flexibility.
Tom H_12
April 12, 2022
The agency helped with housekeeping and laundry.
I liked that the agency did what they did they said they would do.
Elizabeth R_13
April 12, 2022
It was helpful to have someone there to fix their meals. It relieved us and helped my parents have someone else to talk to and get to know.
I think they could do a better job of picking the right people to be caregivers.
Carol B_37
March 22, 2022
They have sent several people out to help us.
They met all our needs and it couldn't be better.
Debbie J_6
March 21, 2022
The agency sent us qualified caregivers.
The agency communicated with us very well.
Jason H_6
February 17, 2022
My mom is 64 so we need help with the issues. Ever since you guys sent the helper it's helped a lot. She brings food for us on Thursdays.
It has helped me with stuff. There are things that they make a lot easier.
Grace H_4
January 28, 2022
They help to motivate him to take care of himself.
They keep me informed about whose coming and what time. They notify me if they can't come.
Cindy B_14
January 25, 2022
They helped with daily living.
I like the caregivers and scheduling.
Sharon R_19
December 10, 2021
If anything came up when I did need them or extra time, they were very flexible. They were gracious with canceling.
They were able to get me caregivers at night, all the time. They met my needs very well.
Cathy F_6
December 10, 2021
The agency was helpful by taking weight off of me and making life easier.
I liked that they have personal care from the office and caregivers.
JoAnne K
November 08, 2021
The services have given my brother and I a peace of mind.
The agency is very responsive and seem to hire really good people.
Joan B_21
October 21, 2021
My brother loves them and how kind they are to him.
any time that there is something that comes up they work with us and help us with is.
Jim V_6
October 20, 2021
They had great communication and people to work with.
They had a lot of communication early on, and great people that they sent out.
Margaret M_27
October 12, 2021
One thing that the agency has done is they have kept in touch with me about what things are going on and what I need help with, as well as being very interested.
I like how the people they have sent me have been very pleasant and they do what needs to be done without being told every day.
Bill W_14
They take a load off my sister and I so we don't need to be there 100% of the time.
They haven't been able to get us any weekend help.
Joe H_16
August 11, 2021
Having someone here that my farther enjoys being around has made a real difference.
They fixed all the problems that I had fairly quickly.
Jean T_3
June 30, 2021
It confuses her a lot when they send in a bunch of new caregivers.
They need to train their girls a little bit more and give them more information.
Anonymous_4895
June 24, 2021
It was 24/7 care, so it allowed for my father to rest. It allowed me peace of mind to know she was being taken care of.
They were professional and very personal. The caregivers were of good quality.
Angie A_2
June 07, 2021
There is a staffing crisis nationwide, and knowing that this line of work has been hit hard it makes their honesty great. I have had issues with other agencies where they were dishonest about the people that were available to work.
Their communication is great and they are honest.
Alex M_2
June 07, 2021
We didn't end up needing the services as much as we thought we would. In the beginning, the services were a big help but over time we needed less and less service over time. They did a really good job though and tried hard.
The company is very responsive. They communicate very well. They also send out very helpful information.
Karen T_11
May 29, 2021
They give us peace of mind, because we know mom is at home.
Their flexibility has been great and the caregiver has been responsive to my mom.
Jim B_17
May 27, 2021
The most important thing they do is give her a bath.
I like the services that they give me, I appreciate the baths they give her.
Nancy J_10
May 17, 2021
She helped with bathing.
The caregiver knew what she was doing. I trust her.
Yvette W
April 19, 2021
She has dementia and they give me a break.
I like that they sent us a great caregiver who writes down what she does.
Harry M_1
March 29, 2021
They have responded to every request I have made and every need that I have. I couldn't ask for a more responsive agency.
I like their responsiveness, willingness to work with us, and monitor what they are doing for our satisfaction and overall well-being.
Andy C_1
March 15, 2021
Just to have someone there to keep her from falling was very helpful.
They were just very easy to work with.
Pat L_12
February 25, 2021
I was always happy to see them when they came. They were nice to me and I enjoyed the time when they were here.
They were always prompt when they came.
Teresa F_7
February 16, 2021
They provide the daily care the client needs. I couldn't function without them here.
I would like them to improve their communication. We like the caregiver that we have coming to our house now.
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