The caregiver is always on time. She goes above and beyond. I like that they are very organized. They communicate well.

By helping me clean the house. I would have preferred to stay with the first person that they assigned me to, and her name was Gail.

My experience has been positive because they have communicated well as to what they can and can not do. I like BrightStar Care because they are easy to work with, and they sent out a registered nurse to assess our needs before we started the care. I like that there is not a contract involved.

The nurses have been really good with taking care of my mom. She has dementia, and they have made her feel comfortable. I like BrightStar because everyone is very available.

They are working with me on walking on my own. I have enjoyed the ones that have come out. I would be glad if they come and work with me.

BrigthStar is wonderful. My life was not good before BrightStar. I like them because they take care of what you need.

It's hard for my parents to have two caregivers, it would be better to just have one. I have recommended them! I tell them about the quality of their care; the ladies that come are wonderful.

They were exceptional. I would recommend them, they worked with us very well.

I didn't have to worry about her. The caregiver was excellent.

They had the right people and could get the job done. They always seemed to find enough people to fill the gaps I needed to fill.

I had asked that they concentrate on him to help him to be stronger and help me. Each one of the caregivers has helped me with him. Someone couldn't come, so they were really efficient with finding someone to take their place quickly.

They are easy to get in touch with. They are reliable.

They are very helpful. They are good about the people they hire to come in. They work well.

They help by allowing my aunt to have some free time. I like that they're easy to work with.

They're adaptable. They help him be more independent in his own home. I like their reliability and their care for my dad.

It has given me peace of mind to leave my mom for periods of time and knowing that she will be safe. I like them because the people that we have had have been friendly and they are responsive.

They have only helped a couple times but each time has been great. They are responsive and quick to find helper for me.

They have given me a break, so I can rest. I like the girl that come out because she is clean and helps my mother.

It lowers stress for my family and we built a good relationship with me. They have a good quality of care and a good quality.

The fellow that comes and stays with him is very good with him and allows me to get out and do things I want to do. They sent me a very good person to work with my husband.

They're extremely good with my mother. They're wonderful. They take really good care of her. I like that they're very compassionate.

It was helpful because we were really in need of someone to help us out. They seemed very professional.

I am not allowed to drive at all, so just that one thing means a lot to me. They are courteous, very trustworthy, and knowledgeable.

It's been very useful and helpful. She does light house cleaning. They provide good people.

They made sure my mother was taken care of and did laundry, dishes, and cleaned. They send out very professional people to handle the care my mother needed.

It helped make things easier since I couldn't bear any weight due to my surgery and they helped me around that. I needed them for just 1 hour and they had to be over here for 4 hours. They wanted it to be for personal care and I needed them to clean as well. They were good but I would have to explain the situation before I would recommend them since I didn't need them for 4 hours, just 1 hour.

They provide transportation and meals. I like the people they send.

I would've liked the caregivers to take charge more when they are here and see what needs to be done. They did a payment wrong even after I had told them what to do.

The only issue we have is needing a caregiver, them not being able to come in, and the office not sending someone else. My experience with BrightStar Care started good and has been bad lately. They need to commit to sending someone whenever they say they are going to send a caregiver.

They helped by trying their best to do what they could to help my mother even when she didn't want it. I like BrightStar Care because they're flexible.

They have given mom some independence and allowed her to ask for help and not feel guilty. They do a good job of listening.

They could be more consistent with the staff and the time they come. The quality of the individuals they send out is outstanding.

It helps a great deal. They help me with a shower. They're good at everything - they do laundry, change the laundry, and if I need them they're there. They're accurate. If there's someone I don't agree with they'll replace them immediately - someone who smoked, vaccination status, etc. If I don't feel comfortable they immediately change them.

They provided very good caregivers who are consistent and on time. they've all been very caring. Communication needs to be improved.

They have tried hard to get us good caregivers, and we have been happy with the caregivers. I like that they are very pleasant to deal with, and they try hard to get a good caregiver to match our needs.

They are here to provide everything for me that I can't do. I really like their approach to me.

They have really helped us with things like validating her and helping her with her basic needs. They make sure that she did not fall. I really like that they are kind to their clients and they seem to really care.

They need to provide services that can better help me, there are things I can't do by myself. They need to better their communication.

It keeps her safe and she is getting the hang of someone coming in to keep her feed. It helps me that I don't always have to be there if my Dad isn't. We had some issues at the beginning because my mom has Alzheimer's and we can't have different caregivers coming in.

There was a bond formed between the caregiver. She was there early and was very caring. The employee that was sent had very good manners and developed a bond with Mary.

We needed them for night care and they helped us by giving us the ability for a good nights sleep without worrying. I really like that they were willing to work with us and they were professional. We got a caregiver that was an amazing!

They have been helpful for her and for me. I like the help the caregiver provides for us.

The only issue was with the reliability of the company. Our services were good once they were here but they could improve that reliability. We had reliability problems with the caregivers. There were two instances where the caregivers didn't show up and we didn't know that they weren't coming.

They have been very flexible with our schedule and accommodating. I like how flexible they are.

My parents wouldn't have been able to be in their home without the services. I liked that they worked with my mother and they were always able to get there whenever they needed them.

It has been very good. It really has really helped my husband. All of the caregivers have been professional and caring.

They were here when I went on vacation. They are very reliable.

They help me to get better. They are courteous. They have done an outstanding job. They are always on time.

Without them, our family would have had to be more involved than we were. It helped us quite a bit. Most of them were trying to handle my mother. She had dementia, which is difficult.

It positively influenced my dad. He likes to have constant company. They do what they say they are going to do.

I appreciate everything she does. I like the way she sweeps and makes my bed. They have been good. She does good work. I just don't think the girl is here as long as I need her to be.

They meet my father's needs. They're attentive to him. They do a good job but they need more caregivers. I think they have a tough time managing the number of clients they have with the limited number of caregivers.

I appreciate that things are cleaned up and sanitized. I feel that they are going overboard to meet our needs. I appreciate that they are aggressively trying to make things work.

They are a little expensive. They are easy to deal with and very professional.

They helped the most in being here to help with all of the things that I need to do. I like that the company was efficient.

They made me want to get up early in the morning. They're competent and on time, and you can count on them.

I liked that I could go home and get some sleep. I would like them to improve their constancy in the person that will be there.

They help most by doing those certain things that I could not do. I can't get a bath so they sponge me from head to toe and I can feel like I had taken a bath. They are very caring and efficient. They know what they are doing and they are compassionate.

It allows me to relax and enjoy myself. They're consistently here to take care of me.

It is helpful because the girls are so caring. They can improve their communication.

I felt that they provided my mom with very good care. My mom really needed the services while she had them. I was very thankful for the care because I was working at the time and couldn't just take off from my job. She did improve while receiving the care. I like the manager because I could easily text or call her. The caregivers were awesome.

They make it pretty easy for me by getting to work as soon as they get here. I like that they get the job done.

It fits in very well. It gives him more free time so he can stay at home. They are always here when they are supposed to be.

I didn't have any transportation and they provide it for me so that is helpful. I have really good services from the person that comes to help me.

If I had to rely on my son and grandson to take me places, I wouldn't get there. The girls are on time, you don't have to worry about them showing up, and they're good at finding substitutes.

I think it was great because I needed transportation. They provided me with transportation and my physical therapy was changing day to day, but they were always on time and right there.

She knows what she is doing. They are fast and courteous.

They were very helpful. The caregivers were excellent. They also work hard to schedule people.

I think it's improved my loved one's quality of life. There's always room for improvement, but it's mainly the people getting acquainted with my loved one.

I can depend on them being here when they said they were going to be. They got me to where I could do it on my own with my husband's help. I liked how they were very helpful.

They take me where I need to go. My caregiver will buy crafts for me and will clean my bathroom for me. I would absolutely recommend them. They are all polite and caring. It makes a difference!

They need to improve their selection of their workers in the beginning. One of the things that they had on their survey was that if someone new was there, they should have someone from the company introduce you to them.

The knowledge of the caregivers about how to take care of things is helpful. The caregiver is knowledgeable, friendly, and nice.

They give us more time to do things at our own homes. We really like the lady that sits with my grandmother. If we didn't like her, we wouldn't want her to come back, but we include her in family things, and just really like her a lot.

They helped the most by being there. Everything was professional, and all the drivers had been polite and courteous.

They give information about the treatment, and it keeps me informed. The representative they have is very good and very personable.

She became a good friend. She was never late. She was always early or on time. She stayed with me through my therapy. She was a wonderful girl, and I love her to death.

She answers all the questions that I have about my medical care. She is right on top of it. I have had bad experiences and good experiences with this agency.

The service was only for a driver to take me to a therapy session. I'm not in a position to know people to recommend it to.

It made my life easier because I knew she was safe. They communicate well, and she liked them.

They did alright. The provider has helped me the most by taking me back and forth to the doctor. They should get their time and orders right.

She did everything that I could not do. I could not make my meals or get up myself. I loved the girl they sent me. She was wonderful.

They are making it easy for me so I don't have to pay out of pocket. Everything just seems average to me.

They alleviated the concern I would have had to get to the PT. I would have had a great deal of anguish about getting there and settling with who was going to take me. It was so nice to know that they were going to send someone to take me. I like the people that they sent. They were very kind and easily did what I needed. It was a great facility to get me well.

They could have showed up when they were supposed to, and not when they weren't. Some would just sit on their phone. They could improve the way they show up. I would call and cancel, and they would show up. I never knew when they would be here.

They ensured she didn't fall in the shower. They got her day started. The only problem we had was the cost.

Our understanding was that they would do more than take me to the bathroom, but that is about all they do. They do help with medicine, sometimes. If they could have the same person come every day, it would help.

There was one incident when a lady's car was very filthy, so I requested another girl I knew that was kind and drove safely. Cleanliness is important. It helped me because I live alone and needed someone to take me to therapy and appointments.

I get an infusion from them. They are nice.

We could sleep. The individuals were very knowledgeable.

It was very helpful for me to continue to work. I thought the people were licensed, and they were vetted properly. I like the background checks. The office staff is accommodating.

It really helped out because my daughter was unable to take me every day. I really like the guy that took me to my therapy. They were really nice.

I could not function without them. I would tell a friend that they show up on time.

They clean the house. They are good, and they have done what needs to be done.

The caregivers who came were fine, but I had problems with the upper management because of their communication and empathy for my mother. They could have improved their customer service by being a little more concerned about my mother's health instead of being concerned about money.

Some of the aides do well at doing what they are supposed to, but some of them just sit down and wait for you to tell them what to do. They have trouble manning their aides. If the people don't live close to the client, they have trouble wanting to go.

The quality employees have made a positive impact. Billing is a nightmare because my mom has a different long-term healthcare policy.

They always met my needs throughout the day. They helped me get me to my appointments. They gave really good care and were prompt. The management was excellent.

Not only does the caregiver care about me medically, she also cares about my stresses and what is going on in my life. She provides an amazing therapy for me. I would definitely recommend them. I hope that other nurses are like the one that I have.

It has made everything much, much easier. I never have to wait for city transportation. They go out of their way to help me and they are eager to do it. Without the services they provide, I don't know how I could get my surgeries. Everyone that they have supplied all have different skill sets, but they are all very helpful and do what I need to be done. It is reassuring.