Always Best Care of The Midlands
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- 5000 Thurmond Mall, Suite 207, Columbia, SC 29201
- (803) 403-1895
- 4.5 ( 43 reviews )
- Home Care
Related Costs
Description
About This Community
Since 1996, the compassionate caregivers from Always Best Care have helped thousands of families with non-medical in-home care needs. We provide free consultations and are dedicated to exceeding your expectations.
Reviews
4.5
( 43 Reviews )
Elizabeth '
It is essential to us, he really needs assistance daily, and I work full time.
I like their team approach.
Josephine N
October 27, 2022
It depends on who they hire for the job.
The people they hire can improve.
Kyle M_3
August 22, 2022
I would have had to quit my job if it wasn't for them and they go grocery shopping.
They can have more guidance for the client and what to do for the client.
Mary J_46
July 13, 2022
They have made it positive by being friendly and courteous.
I like that I do not have to worry about them; they are honest.
Anonymous_6190
June 23, 2022
The agency would have to make it a lot easier for me to find out about the caregiver coming out and having someone on backup.
The agency could provide better scheduling and the caregivers would not come in on time.
Michael B_39
May 20, 2022
The caregiver has changed a lot for me and has done errands for me.
I would tell a friend that Donna is great.
Ann A_14
April 26, 2022
I don't have transportation so I rely on them to take me to my chance treatment.
I like how they take control of who they have.
Cindy S_22
April 26, 2022
They help with his personal care and the cooking.
They're very accommodating and the communication is very good.
Greg M_6
January 28, 2022
They are my mother's means with her transportation.
My mother enjoys her caregiver.
Dawn F_4
January 17, 2022
The help is very welcome and I have a great caregiver.
I don't like that they don't have much staff, but I do like my caregiver.
Joyce S_22
December 10, 2021
They cleaned the kitchen and the bathroom and all areas and for safety reasons they help with the showering.
Some things have improved because at one point they weren't communicating that someone was coming.
Vicky B_4
November 16, 2021
I like how they are always able to provide what he needs, and I am very happy with that.
I like that they have fulfilled my wishes so far and listened to my request so far.
Carol C_31
September 27, 2021
I needed someone to drive me places so they help with that mainly.
They do what they say they will do and they are professional.
Sandra and Don H
September 17, 2021
It didn't really have an impact. They helped me the most with my meds.
I liked that they kept in touch and tried their best to fulfill our needs, but they just couldn't do it.
Vicki B_9
August 17, 2021
They were somewhat helpful so that I could leave and get groceries.
They shouldn't charge for a week of service on the first day the caregiver is here. They should charge at the end of the week.
Jean A_11
June 29, 2021
I only had two caregivers and one talked constantly and one did not talk at all. They needed to be more balanced.
They need to have consistency in caregivers.
Brian G_2
They have helped her with a lot of things especially when she started to be ill and now making sure that she takes her medication properly.
I like the caregivers and the good quality services they offer.
Marie & Edmund B
It is hard to say what can be better. We had one girl that had her own issues and that complicated things.
I only had one caretaker and she had some issues. When she was discontinued then I will employ another.
Patrick M_7
April 30, 2021
They make sure that someone always shows up.
I like that they promised me to get the same people to come all the time and they have been trying to make that happen.
Richard P_9
April 26, 2021
They make sure the providers are in tune with what people need and provide those services.
So far the providers they have given us have been very good.
Doris J_2
March 29, 2021
They have helped me the most by taking me to appointments.
I would tell a friend that they are prompt.
Thomas B_13
February 12, 2021
We really appreciate that she is here as a companion and she is nice.
I like that they are responsive when we call.
Alice J_1
November 30, 2020
I can call them anytime and if something comes up they help straighten it out.
I like the caregivers that we have. They feel like family.
Anonymous_4125
October 30, 2020
They could have quality caregivers. We've had some that were literally on the verge of having mental illnesses. They have to have better screening and training of their applicants.
I've been with them for five years and it's a combination of things that I don't like. I don't feel like the people they hire are trained to work with older people.
Steven H_5
September 22, 2020
I am entrusting a loved one to them and I expected more. When someone new comes in, I stick around to see how things are going. That is hard because I pay dearly for them, and I need a breather. When it is consistent it is excellent.
The biggest thing that is important for me as a family member is for them to really have the same caregiver all the time, not someone new all the time.
Wiliam B
Some of it's been good, some bad. Right now it's going good. I don't have to worry as much about him while I'm gone, but that depends on the caregiver.
The service hasn't been great the whole time.
Jan H_5
August 27, 2020
They keep me informed, and they give me peace knowing that my mom is being taken care of.
I like that they are professional, prompt, and caring.
Stephanie A_1
July 22, 2020
It helped the family not be worried about them being alone. We know we can schedule someone when we needed them.
They can improve their use of masks. Their workers should use them more during this time.
Marion A_3
June 29, 2020
The services are important to both mine and my husband's daily life. They help my husband get exercise.
I have already recommended Always Best Care to others because they are reliable. The caregivers have high quality of character. I am pleased with the caregivers and the training they have had.
Laura H_14
June 25, 2020
It was a necessity. They were very good at what they did.
They were friendly people who were easy to work with. We never had any issues scheduling with them.
Herald L
May 26, 2020
My back went out and I needed help. So they helped me and my husband even when they didn't have to.
The company is very nice. There have been some people that I don't like and they didn't send them back.
Anonymous_3717
May 19, 2020
She likes the girls and it has made it easier on me. I am too old to do the care.
They are too expensive.
Judith B_5
April 27, 2020
They bathe me, they clean up around the house, they straighten things up for me.
They are always doing something. They don't sit down and play games on their phones or text.
John W_40
April 20, 2020
They provide me with breakfast and whatever else I need.
They are on time.
Sandra B_22
March 24, 2020
She does anything that I ask her to do. When she has the day off, the replacement doesn't have much initiative to see things. You have to tell them everything that needs to get done.
They have been very dependable. The people that they send are qualified.
Ruth M_10
February 20, 2020
We were so glad that they offered us a two hour possible service because that is just what we needed.
The representative that set everything up was very helpful and informative and explained the program well. She did a great job in helping us with the services.
Bob D_5
They come once a week or once every other week. They are always on time.
They are very polite. They are professional.
Freda H
December 05, 2019
The services keep my loved one happy and safe. They do games with him and keep him busy. They also help him with walking, so they have been a tremendous help.
I like that they keep in touch with you. They call and check on you, and they make sure you know about the scheduling.
Joyce E_1
December 02, 2019
I need to be working for our financial well being, and it is taxing on us financially.
So far, I haven't had any bad experiences with them, and they have answered my demands, even sometimes with short notice. Sometimes something comes up, and we need someone.
Wayne N
November 01, 2019
My mother seems to be doing as well as possible. They are there 24/7.
They respond to my requests.
Laura M_15
November 01, 2019
The most helpful has been that they know Columbia and how to get around. They are just nice people.
They are not big time kind of people. They are very heartwarming, loving, and just very natural.
Kathie K
October 01, 2019
They have helped the most by providing caregivers on a regular basis.
I like that they seem to be responsive to our concerns, and they are willing to make changes as requested.
Ed
October 29, 2018
We used Always Best Care of the Midlands, but we had to let them go because it didnt work out. They didnt interact with my mother, and one got angry with my mother and left early. The personnel didnt have very good social skills. We used them for companionship because Mom gets lonely and bored.
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