BrightStar Care of Stroudsburg & Allentown
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- 6258 Route 209 # 2, Stroudsburg, PA 18360
- (570) 223-2248
- 4.6 ( 100 reviews )
- Home Care and Home Health Agencies
Related Costs
Description
About This Community
At BrightStar Care in Stroudsburg, our local home care team is available to you and your family 24 hours a day, 7 days a week no matter what care you need. From home care to senior care and more, you can count on our team of fully screened caregivers to deliver the utmost in quality care and service because, for us, it’s all about making more possible for all those we serve. Call and schedule a home care assessment today!
Reviews
4.6
( 100 Reviews )
Richard G_10
February 07, 2023
They come and help by giving her what she needs and what I ask them to.
I like that I have had no problems with them.
Meredith S_1
February 06, 2023
They provided consistent care, so my mom could get familiar with the caregivers, and they were super good with her.
I liked that they were easy to work with, and they were available 24/7.
Michael D_16
January 18, 2023
The nurses are very friendly and knowledgeable.
I would recommend them because the communication and services are great.
Barry F_2
They provided good conversation.
I like that they have done everything correct and the nurse was very nice.
Cory M
December 07, 2022
My caregiver keeps me up and going.
They are on time.
Steven S_14
November 15, 2022
If they say they're going to be somewhere or do something, they do it. They are always on time and they do follow-up calls.
The service is amazing. The people are amazing from start to finish.
Luella S_1
October 20, 2022
It is very friendly and efficient, I do not have to say what needs to be done.
I like that they send the schedule with the emails, and I like that they do not change the caregiver every other day.
Richard P_18
October 07, 2022
Just a little more communication with the patient.
As an organization they need to have better communication. They need to let people know ahead of time who is coming and going. There are also people in the past who have needed to be trained.
Doris S_15
September 27, 2022
They sent the right person for the job.
They make sure the clients have someone taking care of them.
Marie L_13
September 16, 2022
The girls have been nice and helpful.
They could improve on not sending me different people who are out of the area.
Anonymous_6389
August 16, 2022
We hired them to keep an eye on here.
They are very inconsistent and half of the appointments something has changed.
Mary E_19
July 06, 2022
I really did not see anybody until they came out every 6 months to reevaluate my mother. That is all that they were supposed to do. She did not get anything else. Nobody came out as a weekly or monthly thing. No nurse came to check her.
The young lady came in to help my mother with taking showers and whatever she needed so it was good.
Lisa L_25
June 07, 2022
They have given us peace of mind when we aren't there. I know that she is safe.
I like the level of professionalism they have.
Kathy Y
May 18, 2022
They take care of my mother.
They should hire more people that can work.
Lorraine C_2
May 04, 2022
They help me with things like starting my port and taking my vital signs thought the treatment.
I like that they are on top of things.
Liris "Lee" T
The cleaning helps the most.
I get along with the nurses who come.
Becky A
The caregiver did a ton for my dad. She did his laundry, made sure he ate, and played cards with him.
I liked that my dad's caregiver was wonderful with him.
Eric P_3
March 02, 2022
The service does not effect me in either way, it's just there.
Eveyone that comes to me is very nice and personable.
Anonymous_5731
February 16, 2022
They are very friendly, and I love the care and concern they have for the patient.
They are trustworthy.
pati3nt
February 16, 2022
This review is shamefully overdue.
Bright Star Home Care is the best at what they do. I've had nothing but positive experience. I'd particularly like to compliment Jenny, who is beyond wonderful! She is so on the ball, thoughtful, proactive and thorough. For instance, she had visited me just once. The next time she arrived, she had purchased cleaning and other supplies we'd just touched on in that first visit. I mean, weeks had gone by and she remembered and went to the trouble to acquire the items! She is a credit to Bright Star and a good example to the rest of us!
Richard P_14
February 02, 2022
The agency can improve their communication.
I would like them to improve their communication with me.
Allan C_1
January 13, 2022
They've made my experience positive by helping me with the things that I need help with.
I like BrightStar Care because they sent me a caregiver who is dependable.
Frances R_1
January 05, 2022
Their accuracy has made this experience positive.
They are extremely prompt and accurate.
Anonymous_1227
December 14, 2021
They come when they say they are going to.
They are reliable and the people are nice.
Susan B_47
December 02, 2021
I cant do changing of my sheets and grocery shop they help me and also vacuum along with grooming.
I like that they are dependable and they are diligent.
Shirley K
December 02, 2021
I can go to work and do what I have to do, knowing that the client is cared for and that the caregivers would call me if needed.
I like that they communicate with us. There is more now than there was before, they have gotten a lot better.
Zoila B
They have provided good aides for me.
I like them very much.
Randy G_1
November 10, 2021
Knowing that they are coming here once a week helps me a lot.
I like that they come to my house and they are very professional.
Theresa T_1
November 03, 2021
They have great communication.
I liked the health aides.
Carolyn S_20
October 07, 2021
They work with my schedule.
The nurse I have regularly has been awesome, and any substitute is great.
William R_35
September 22, 2021
They help me to get around better.
They are nice and courteous.
Dawn C_4
September 15, 2021
I like having the same nurse every time so I can build a relationship with her.
I like that they are friendly and compassionate.
Susan M_46
September 09, 2021
They check in with her to see if she needs anything.
They always cater to whatever her needs are.
Cheryl P_9
August 11, 2021
They help me bathe.
The caregiver does a lot for me.
Razia O
July 26, 2021
Its just really great to have a family remember be able to provide her care instead of having a stranger come in.
I like that they have good caregivers and office staff.
Carmelia B
They do a lot of services for me. I am blind.
I like their efficiency.
Rebekah M
June 24, 2021
She is helpful by being available.
I like that my caregiver comes out and helps.
Ronald F
June 02, 2021
It's hard to say. It would be different if I was getting the service that I need. I would like to have an aide that I can count on.
I'm very dissatisfied with them. I'm supposed to be getting 11 hours a week, but recently I'm lucky if I get one person a week.
Irene R_4
March 25, 2021
They helped us the most by being flexible.
I would say they are very accommodating and try to make sure that they are meeting all of the client's needs.
Andrew H_2
March 24, 2021
They have relieved me of other responsibilities.
I like the caregiver that they have sent out.
Anonymous_1544
February 04, 2021
I have anxiety so they were very helpful with that.
They were very nice and patient.
Nicole F_1
February 03, 2021
They allow me freedom and personal time.
They care about the clients and the employees.
Jarad Y
January 19, 2021
Because the caregiver was so late she really messed up my whole day.
The lady was two and a half hours late and did not contact me but my caregiver before her was much better.
Bethann B
She's done a lot. She talks to me and treats me well. She does what she has to do when I'm not feeling well.
I like the nurse. She goes above and beyond.
Luz D
December 14, 2020
They help her with exercises.
They are available when I call.
Renee V_1
December 07, 2020
I do the services at home, which is nice because I can be at home with my kids.
I did recommend them the other day. They are friendly, they're on time, and they give me a heads up if they're running late.
Cynthia H_8
November 21, 2020
They come and take my blood so I don't have to go somewhere else.
The staff is very friendly.
William B_22
November 13, 2020
By performing their job correctly it has made my life easier.
They have courtesy, do their job, and they are very professional.
Elba R
November 06, 2020
I think that they stimulate her.
They could pay their workers more and that is the only thing I can say that they could do better because it is the best.
Joanna S_3
October 15, 2020
I liked how I did not need to go anywhere.
She was very helpful and she took care of me really well and she was on time.
Danielle D
October 08, 2020
My mom lives alone so it is companionship.
I know the scheduler is easy to get a hold of. The caregiver is fantastic.
Johnnie L
September 22, 2020
Initially, I wasn't able to move and walk, but with the support, I am able to do a lot of things for myself.
I like the promptness and professionalism that the home care worker gives me.
David R_11
August 25, 2020
We had a problem with not having the same people showing up.
It took a long time to get help.
Natalie C
August 21, 2020
It is a low stress experience.
I recommended BrightStar because I like the nurse that I have.
Linda K_18
August 19, 2020
I think they help me and the infusions make me a bit stronger.
The nurse that comes to help me is very knowledgeable, polite, and nice.
Lance B_2
July 14, 2020
If I didn't have them, I would probably be in a rehab center.
Whenever I have questions, I am able to reach them and the staff is so wonderful. Any time day or night, I can reach out to them, and they are always ready to answer questions.
Mary R_7
July 14, 2020
There are some things in the house that I can't do anymore, and it's quite a bit of help to get that cleaning.
The girl that they send is very reliable and trustworthy, which is important.
Virginia M_8
June 10, 2020
They would drive me to the store or to appointments.
The people that they sent to help me, the workers, were very professional.
Juan B_1
June 08, 2020
They help me in my house and they clean.
They work well and they are attentive.
Anonymous_3631
April 20, 2020
The nurses that come are professional.
This time they called earlier about when my infusion will be but usually I have to call them because they don't call me and tell me.
Alan C_1
April 16, 2020
Without my caregiver I would be lost. When I need help she is there for me.
If everyone could have a caregiver like I do it would be great. When she's here with me it's great. She does everything she should.
Sean C_1
April 08, 2020
They were there and did what needed to be done.
Everyone we worked with was excellent and they were great with rescheduling.
Jacob R
March 12, 2020
I am glad that there is a service out there that does things like this.
They basically send the same nurse and she is really good.
Debra A_2
March 05, 2020
They help with everything because I have arthritis and can't do a lot, and so they help him out.
They are competent, and we thought they were the best when we talked with them.
Andrew K
February 10, 2020
They mostly clean up, and they keep the house clean and orderly.
They are prompt.
Gina B_1
February 10, 2020
I don't have to worry that someone is with my mom.
I like they are reliable, and the people are caring.
John W_30
January 21, 2020
It has helped knowing who is going to be there. It makes us more comfortable if I have to leave, knowing she is fine.
They can improve by having more of a steady amount of people coming. There are too many different people coming.
Marie D_5
November 07, 2019
They enable me to take a shower.
They are reliable, and they are considerate and kind.
John K_27
October 15, 2019
The nurse that comes is highly skilled, so she is able to get the IV started with one stick.
I like that they are courteous. The people in the office are always helpful, and the nurses are very professional.
Donna H_4
October 15, 2019
They are agreeable for changing days.
They are on time.
Richard M_14
September 11, 2019
They have been very helpful with the scheduling.
I like their ability to resolve issues.
Nichole S
August 15, 2019
She does absolutely anything I need at any time.
I have absolutely no issues with BrightStar. I would recommend my nurse to anybody. My nurse is the reason they are excellent.
Lourina M
July 11, 2019
The people who used to come and take care of me were in a car accident or something, so she no longer comes to take care of me.
Anonymous_2176
July 10, 2019
I don't think there is much anyone could do to help make my life easier, but they do what they can to help me. If I ever have to call, they call me back if they don't answer right away. Sometimes, I don't even have to wait.
The nurses that come to help me are excellent. They know me, they are friendly, and you can tell they know what they are doing. I am comfortable with them.
Leroy C_1
June 24, 2019
They take good care of my husband, and they take care of us while we are here.
They are always here when they say they will be here.
Edith B_1
May 17, 2019
The aide comes and helps my mother bathe and that's fine, but the light housework is where the problem comes in. We've had women going through her things, but with an elderly woman with Alzheimer's you can't change anything. They've gone through her drawers, closets, the kitchen, and changed things around, and that's caused a problem. I'm not satisfied.
My loved one is a 91 year old with dementia and Alzheimer's. We just went through the 8th caregiver since signing up with BrightStar Care.
Annette S
April 16, 2019
They are emotional support for my mom.
I like their concern and care for my mother. I like their flexibility.
Jennie S_2
March 21, 2019
They've done what they have to do to make me happy.
There were past issues where I had trouble finding someone who will work with my mom.
Mary E_11
March 20, 2019
They make my life a lot easier by taking care of my husband. They get him in the shower and do a bit of cleaning. It is a big help to me and to him.
I like that I get good coverage on his care.
Anonymous_1536
February 22, 2019
They can provide 24 hour care if I ever needed it or if the problems were to arise.
I like that their caregivers are highly trained and they have the correct skills to do the job.
Jeffrey L
February 19, 2019
The services helped Jeff to get out of bed.
They need to train caregivers in helping clients out of their bed with a lift.
Julie K
January 14, 2019
My mother's really liked her last caregiver Jennifer and she wasn't like a worker. She was like the daughter they never had.
This agency sends good caregivers over to our home.
Tammy S_2
January 08, 2019
Being able to be there has helped the most. I couldn't speak highly enough of them.
I haven't had any problems with them. They've been more than great.
Lillian R_2
December 17, 2018
They do everything for me.
I like that they send the same caregivers.
Corrin D
December 15, 2018
It's definitely a help, the individual who works for my husband has managed to know his personality.
They are pretty thorough they meet my needs.
Tom C_16
December 15, 2018
They made themselves at home while they were here.
They are very nice.
Rose D
November 19, 2018
There have been certain caregivers that haven't been as good.
They usually try to have someone there, and it usually works out. They've been better than the the other companies that we've tried.
Maggie S_1
November 05, 2018
She was exactly what we needed. She understood the values of our heritage. She used that to make this experience more comfortable. She used music therapy.
She was very attentive. She learned about my loved one and was able to give care based on her experience.
Cheryl P_3
November 05, 2018
It is okay. I don't see them very often.
They are fine. They are very friendly and they do well.
Miriam R_1
October 30, 2018
I get the care that is needed. They cook, clean, and drive my mother wherever she needs to go.
The caregiver I have is a very good worker.
Malissia E
October 22, 2018
They have been there when I needed someone, and I feel comfortable leaving her with with them.
They go out of their way to help my mother, and when there is an issue the office calls me and tells me about it, like with schedules.
Jerry P_1
October 19, 2018
They do treatments with me every six to eight weeks.
I like the fact that they always show up on time. The people at the pharmacy are accommodating and deliver on time.
Myrna P
September 26, 2018
They have helped me a lot with some problems with my arms.
The agency has been able to provide me with good caregivers.
Marilyn K_2
September 24, 2018
The caregiver has gone above and beyond with the chores that I requested.
They are there and easy to deal with.
Ross C
September 24, 2018
I am able to do my treatment from home, which is nice. The office is far away, but they are always on time.
Both of the nurses I have dealt with are very professional.
Mary Ann H_2
September 18, 2018
They tried very hard to match me with the right person.
I would tell them that they were very open and concerned about my care.
Alfred V
August 24, 2018
They would adjust their schedule to mine if I needed them to.
I felt they were reliable and the nurses that came were very polite.
Robert M
August 21, 2018
They give him a shower, help him shave, and help him use the restroom.
The caregiver that comes is very good with him, and treats him very nice.
Nia S
August 14, 2018
They could have had a more positive impact if they addressed his personal needs and provided care that was conducive to his needs.
They have poor management and communication. They were not able to provide the services that they stated they would be able to provide.
Per S
August 14, 2018
They have definitely help him in his daily life. They help him start his day.
They are dependable, consistent, and provide good care.
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