BrightStar Care Happy Valley

  • 1969 Cato Ave, State College, PA 16801
  • (814) 826-3200
  • 4.5 ( 86 reviews )
  • Home Care

Related Costs

Description

Reviews

4.5 ( 86 Reviews )
review users
Debora _1
February 03, 2023
They bring a service to my home that I would have had to travel far to receive. They are easy to communicate with.
review users
Kim F_8
January 05, 2023
It gives us the ability to rely on somebody we can trust. I like the ability to reach somebody. Communication is important.
review users
Barbara M_61
The caregivers could have a greater impact by helping more with daily activities around the house. They have been really good to work with. They have been very flexible and very accommodating.
review users
Mary _19
November 17, 2022
It allowed me to work while my mom was being cared for. Jason was easy to work with and very accommodating to our schedule and our increasing needs.
review users
Linda C_42
November 07, 2022
The services don't impact me. They are friendly and efficient.
review users
Anonymous_4177
October 21, 2022
They give me my shower and do some cleaning and cooking for me. They usually get back to you as soon as you need them.
review users
Hope S_2
September 22, 2022
I live far away, so having someone there to keep an eye on him helps me a lot. They are very reactive, when I ask questions they get back to me quickly.
review users
Kylie W
September 08, 2022
I don't have to leave my house because they come to me. It saves me gas. They're easy to get a hold of and they're nice and easygoing.
review users
Kathryn Z
August 16, 2022
I went out of the state, so I had to trust. It was a little nerve wracking, but it worked out. I couldn't have asked for more attention and feedback. I like the way that the owner came over and sat and talked with me. He made an extra trip to make sure that his person was all settled.
review users
Karen S_39
July 19, 2022
They could give us a notice when someone's not coming in. They're friendly and I love the people that help.
review users
William L_6
July 06, 2022
The caregivers can help feed the cats. I would like to be able to know when to expect someone ahead of time.
review users
Paul C_10
November 24, 2021
The services are quite important. The caregivers have done things I am not able to do on my own. They do the things I can't do by myself. I like the person I am working with. They're very effective and efficient in doing their job.
review users
Jim M_35
October 15, 2021
They take of my parents when I am not around. They could help us out so quickly and the caregiver is so nice.
review users
Debbie R_11
September 21, 2021
It was good, my dad was very happy. They were quick to respond whenever I had a question.
review users
Margie S
July 14, 2021
They answer any concerns that I have. They are very honest and tell me everything I need to know. I like that they are very accessible and listen. They have very nice and qualified caregivers and office staff.
review users
Smith T
July 08, 2021
They had very prompt contact with us, and they were very clear to us. They were very clear in contacting us.
review users
Rudolph R
June 04, 2021
Everything is recorded down, and they do everything that's needed and sometimes more. They are fine with me, they don't need to change. They are consistent.
review users
Lisa D_20
May 13, 2021
They've made my life easier by doing things I no longer can do. I like that they're very nice and caring people.
review users
Katharine M
May 12, 2021
The most helpful thing is offering me companionship, and that they help with my household. I like the congeniality of the workers, how prompt they are, they are on time. I like the caregiver they give me.
review users
Kathy T_7
April 23, 2021
It's exactly what we needed. She's doing what my mom needs. I've been very pleased. The aide we have right now is very dependable.
review users
Denise A_2
April 15, 2021
It has been a big help and the caregiver has been awesome at helping me do the things I cannot do for myself. I really my caregiver.
review users
Anonymous_4696
April 09, 2021
The most disappointing thing was the lack of understanding of scheduling. I like to know things in advance and I got no notice at all. The worst part is the communication between the caregiver and myself.
review users
Carlton J
April 06, 2021
They cook for me. They are friendly and the caregivers help clean.
review users
Patricia H_21
March 24, 2021
They get me to my doctor's, and they fix things I cannot. They take me to the store. It depends on if the girl works out, but I would love to recommend them. I appreciate Jason, he comes to the house to fix things.
review users
Edward M_9
February 11, 2021
They are helping me do a lot of things. She helps me around the house. They are very nice people.
review users
Linda R_22
February 03, 2021
The services make life easier. They feed Joan. I would recommend them because they are easy to talk to and communicate well.
review users
Cyndi L
January 14, 2021
They make my life easier by doing things I can't normally do on my own. The three girls I have that come over are wonderful.
review users
Shelly _2
January 07, 2021
For the 8 hours that they were there, I was able to get a break. They were very personal with us.
review users
Kathi E
December 17, 2020
My husband takes care of me at night and they take care of me during the day. I like the people. They are dependable.
review users
Betty R_21
The workers were very personable and they would always get their work done and learn my habits. They would sometimes get different pay but the caregivers themselves were great. The business could have operated better
review users
Deborah G_6
December 04, 2020
I take a lot of medication so it's overwhelming for me to get everything dished out into the boxes. They took a lot of pressure off of me. When employees leave the company, they need to find someone to replace them quickly. I had someone come every Tuesday, but then she left so they gave me someone that only did this type of work part time. She wouldn't come consistently. Now, they have dropped me from the services.
review users
Joan T_2
November 23, 2020
They made it so I could walk better. I like the quality of caregivers.
review users
Joe L_13
November 20, 2020
I am assured that I have someone who cares and is dedicated to her job. The caregiver that they assigned is top-notch.
review users
Joseph P_10
November 10, 2020
It helps to relieve a little pressure on my wife. The things they do once a week helps. They come here when they are supposed to. She does a good job and is very friendly.
review users
Violet H_1
October 23, 2020
The most helpful part of the care is just being able to function and do the things that I like to do. The agency needs to improve communication.
review users
William N_6
October 23, 2020
Amanda was a wonderful nurse who was professional and kind and provided an exceptional level of care. My experience with them was rather limited, but it was exceptional.
review users
Mary C_59
October 14, 2020
They help the most in sending good caregivers who go above and beyond. I have recommended them before. The company was professional.
review users
David Q_1
September 15, 2020
She gives me a shower. The caregiver is really good to me.
review users
Michele P_1
September 15, 2020
They are helpful because I'm in a wheelchair. There are only certain things I can do when I'm at a certain level. I've worked with two or three different caregivers over a year, and I'm pleased with the people. I don't have any complaints about anyone that's been a caregiver. They know what they're doing.
review users
Anonymous_3999
August 24, 2020
Two of the caregivers were outstanding and had a very positive impact on my mother's lives. But that was only two out of twenty. The majority were just average. They need to train their staff better.
review users
Anonymous_3937
August 19, 2020
They schedule staff when needed. I wish they had better health care and better supporters.
review users
Shirley H_11
July 17, 2020
They are able to run errands for me, which I can't do anymore. The people that come are very nice, and they do whatever I ask them to do.
review users
Roger W_3
July 10, 2020
It helps me tremendously because they clean my apartment. They really help me out when I need it. They have worked with me, and they have been pretty flexible.
review users
Anonymous_3898
July 10, 2020
They help me live somewhat of a normal life. BrightStar Care needs to extend their coverage. If my caregiver doesn't show up they can't find someone to cover for her.
review users
Shelly P_1
April 21, 2020
They provide personalized care. I like that the aide they send me is competent and dependable.
review users
Josie K
April 09, 2020
It gives me and my husband two nights where I can go to my own home. I only use them two nights a week, and anytime I call and want to change the schedule they are able to accommodate me they are easy to work with.
review users
Cherie H_1
March 11, 2020
I could actually sleep in my bed. I like that the people who I have had were very caring and very concerned about my mom.
review users
Terree M
February 20, 2020
They were great, I just wish she would've given them a chance. They were very accommodating to us and very wonderful. I really liked that they took the time to come out to us and answer our questions.
review users
Anonymous_2290
February 11, 2020
My husband had a massive stroke. They come three days a week so I can go to work. I have peace of mind when I leave and I know he is being taken care of. They are very reliable and dependable. The caregiver they have set up with husband have been a good fit.
review users
Traci H
January 23, 2020
The services give me companionship. They could let me know if my aide is not coming if they are not coming.
review users
Tori S_1
January 17, 2020
It's nice to have them here to know that they are with my mom when we can't be. For my mom it's someone familiar. We find the caregivers to be extraordinary. They company is easy to work with. They are proactive and responsive.
review users
Michelle V_1
December 10, 2019
The services are helpful because I'm not with my father every day, but I know that he's alive. The agency could get younger and more competent staff.
review users
Sandra R_17
November 15, 2019
It is helpful when they encourage him to walk and do exercises. Some of the people have been very good and some have been not so good. They could use some more training.
review users
Patricia D_12
November 11, 2019
I like the ability to be on my own and still be taken care of. They do things in my home when they need to be done.
review users
Alice L_7
August 15, 2019
I wouldn't have been able to continue going to work if they didn't do a good job. There's always room for improvement. The girl that came was friendly, down to earth, and nice.
review users
Patti P
May 15, 2019
They are very good to me. Some of the caregivers spend too much time on their phones.
review users
Leanne W
March 21, 2019
I would assume it was good. He appreciated it. They were very quick on starting the service and the girls came in and knew what they were doing and were very efficient.
review users
Yukona W
March 12, 2019
They help the most by being here for her. They could improve their coverage of shifts.
review users
Dorthea C
February 23, 2019
They are very reliable and they are here every day. They help with my daily chores. They're very helpful.
review users
Terry _1
December 15, 2018
They help with personal care and maintaining her apartment. They seem to be able to accommodate the needs very well, and they do a very good job.
review users
Terry C_1
November 20, 2018
My sons are able to be at peace knowing I am being taken care of. I also feel relieved. I like that they are personable, friendly, and not too insistent. They are helpful.
review users
Nina S
November 13, 2018
They helped my loved one to get dressed and do some exercises. They were just very nice people.
review users
Lester F
October 30, 2018
It is easier on the days that she is here. I am not able to keep up with everything. She works with me and my loved one. I am here most of the time she is here, but she really handles him. The one I am working with is always cheerful. She cheers my loved one and I up. We like her.
review users
Bernice R
They help by doing my housework and keeping me company. They could give me the people I want.
review users
Clare T
September 12, 2018
The girl that comes runs errands for me and does my laundry, which is a lot of help. I like that they are really good about keeping in touch with me. They have quality caregivers to take care of me.
review users
Suzy U
August 20, 2018
The provider could have consistent caregivers that come. The provider could do a much better job at communicating the schedule with me.
review users
Karen R
August 14, 2018
They make things a lot easier for me as far as personal care. The person they had running the office did not communicate well and things were really mixed up for a while. The person who is taking care of things now seems to be doing better.
review users
Carmen K
July 24, 2018
Right now, it hasn't been exactly super-duper because of the issues I have going on in my life. We are trying the 24 hour care for a couple of days, however, we are waiting for someone and I am not sure where we stand at this time. I need more time at home with my loved one, who also has health issues, and all of this has been very difficult on me. We only have a caregiver right now for a few hours, and they are improving. I can honestly say that everyone I have talked to in the office or on the phone with BrightStar Care seem very professional and are very interested in our needs.
review users
Jim N
July 05, 2018
We didn't have them for very long. The person we had came at night, They had to come at 11:00pm. I would have liked them to come at 10:00pm or 10:30pm We had all but one person that were excellent with my husband. With the one, we spoke with the representative and we never saw her again.
review users
Judy W
June 19, 2018
They haven't had a whole lot of good impact because some of them are pretty lazy. They could get me the care that I need. I have been doing this for a long time, and I want someone with common sense and for them to know the people that they are hiring.
review users
Louise B
I like the fact that they exist to provide what they provide because without it, I wouldn't have my mother living with me. They seem to have staffing issues, so sometimes there is inconsistency in the care. It would be nice to have more consistency with caregivers. They assist her in and out of bed, to the bathroom, with bathing, and with meals.
review users
Stephen V
March 16, 2018
Most of the caregivers that come have been very friendly, converse with me, and listen to me. They are there, and most of the time, they go out of their way to accommodate me.
review users
Margie
March 06, 2018
Most of the caregivers have been excellent, and they have been patient with schedule changes. They take stress off of me by providing care when needed.
review users
Terrence C
February 08, 2018
There was a time when I had to be at a doctor's appointment, and there was a caregiver that could not come, and someone from the management came and filled in until someone else could come, so I could go to my appointment. They have helped me so much because they are able to schedule an aide to come consistently three times a week. It has made everything throughout the week flow really smoothly. They meet our needs by providing someone consistent and dependable that we really like.
review users
Thea Z
January 29, 2018
BrightStar Care has been really good to have an aide come every day. The caregiver, Tammy, comes in on time, knows us, and what needs to do done. It helps a lot.
review users
Helen N
January 10, 2018
We love our caregiver. She makes it a little easier for us and is very pleasant. She's everything we want and all the things I would expect when I have someone come in and take care of my loved one. They come three times a week. My loved one has dementia, and I am in the house with her all day, so it gives me a break and it gives her a break from me.
review users
Mike B
I would tell a friend that BrightStar Care is good at being patient and friendly. BrightStar Care has made my life easier because I can now leave the house without worry.
review users
Joanne F_1
November 06, 2017
BrightStar Care is friendly and doesn't make me feel uncomfortable about having them in my home. BrightStar Care made my life better by giving me good company.
review users
Barbara H_12
BrightStar Care's caregivers are all perfect. There are some I look forward to seeing, and others that I don't. I'm not allowed to have therapy, but I need to be comfortable in bed and fed, so the caregivers help with that.
review users
Herbert T_1
October 10, 2017
BrightStar Care takes good care of my dad, that's what we expect of them. I don't know what we would do without BrightStar Care. My dad is important to me and they are giving him excellent care.
review users
William "Bill" C_1
BrightStar Care sends good caregivers. BrightStar Care makes it easier for me to continue to work.
review users
Toyna M
September 19, 2017
The services from BrightStar Care are great. They always show compassion to me. BrightStar Care is always on time. BrightStar Care has made my life easier by cleaning my house and that's it.
review users
Amy K_3
August 25, 2017
I'd tell people that BrightStar Care caregivers were efficient. The service helped the most by helping me with my everyday activities.
review users
Robert M_7
August 09, 2017
BrightStar Care is pretty decent. BrightStar Care has made life easier by cleaning and doing exercises with me.
review users
Sundha S
August 08, 2017
BrightStar Care is really nice and we are very happy with their services. BrightStar Care exceeded our expectations.
review users
Mabel F
July 19, 2017
BrightStar Care is a reliable, kind, and gentle agency. BrightStar Care has helped me do many things that I cannot do like walking.
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