Supportive Care offers personal care services, home support, respite, live-in care and transportation to appointments and social outings. The organization believes that "every client is a name, not a number." The staff is committed to addressing all calls personally, eliminating the annoyance of being sent to voicemail. Over the weekend, after hours and during holidays, clients speak with the same on-call supervisor, who grows to understand their histories and personal needs. Caregivers are matched with clients based on their care skills and personality compatibility.