Visiting Angels - Kingston, PA

  • 960 Wyoming Ave, Kingston, PA 18704
  • (570) 270-6700
  • 4.6 ( 100 reviews )
  • Home Care

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Description

Reviews

4.6 ( 100 Reviews )
review users
Laurene L
February 01, 2023
They can preform a task that's on the care plan. I would like to see the consistency of one caregiver coming.
review users
Jeff G_10
February 01, 2023
Visiting Angels helped the client the most by assisting the client with preforming their daily activities. One thing I would tell a friend about Visiting Angels is the high quality of care provided by the employees.
review users
Patti C_1
January 03, 2023
If I didn't have these services I would be in big trouble, physically and emotionally. I would sit in my house and wouldn't be able to do anything. I would recommend them because I have really enjoyed my caregiver and wouldn't be able to do what I do without her.
review users
Stephen P_3
December 21, 2022
They help take care of my father while I work. They are reliable. My father gets along with all the caregivers, so that is important.
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Joy B_6
December 21, 2022
They provide quality services. They could keep on updating us. They should encourage the caregivers to attend the seminars to update their services. They should also visit the clients once in a while, we don't see anyone ever.
review users
Karlene A
November 10, 2022
They have been very helpful by including me in schedule changes or if there is an issue. They have been very accommodating to him.
review users
Helen S_29
October 21, 2022
They are very nice. I think they are on top of everything.
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Anonymous_6563
October 21, 2022
They are doing what they can for my mom. They have done what I have asked them to do.
review users
Anonymous_4198
August 11, 2022
Their services are great all because of Natalia. I love the caregiver, Natalia is excellent.
review users
GEORGE A
July 26, 2022
The caregivers have helped the client the most by doing whatever she needs such as taking her to get her car done. I like that they matched the caregiver up appropriately. My mother-in-law loves her.
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Kathy P_8
May 16, 2022
They take the pressure off of me and my siblings in caring for my dad. It makes our lives better. They do everything like they are supposed to.
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Charlene W_3
March 10, 2022
The caregivers could focus a bit more on housekeeping. He would let us know if things weren't going well. The caretaker takes the client to the store, which is nice. Visiting Angels could work a bit more on housekeeping.
review users
Harry S_11
February 23, 2022
They take good care of my family member. They do various things to make life easier for us around the house. We already have recommended them. They seem to be on top of things. They keep us informed. They seem to be conscientious and concerned about their clients.
review users
Aknightsangel
February 16, 2022
I have been with Visiting Angels for over 8 years and even though I had a rough start with the office staff then. They have by far improved since then. The care givers I have had were and are perfect matches. Since I am a younger client at 53 they accommodated my specific needs. I highly recommend them for clients of all ages.
review users
John H_54
January 27, 2022
They take care of my wife and do things that I can't do. They are on time and steady. They are here when they are supposed to be.
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Michelle K_4
December 11, 2021
I am able to get a lot of things done at home. They can improve their consistency with what they say.
review users
Anonymous_5289
October 14, 2021
They allow us to have security and comfort that my father is being taken care of. They are consistent with us.
review users
Pete S_1
September 21, 2021
The caregivers have all been great, they get along with my mother well. When their caregiver calls off they can't find coverage.
review users
Debbie R_7
July 27, 2021
They helped me during the day so that I could do other things. I liked that they were very easy to work with.
review users
Eugene P_3
July 15, 2021
Just being with her when we couldn't be with her has been the biggest part, and some of the caregivers have gone above and beyond what they needed to do. They've kept us with the same person the whole time. It's hard to get staffing. Some of the girls were excellent and others weren't into it.
review users
Doris H_2
June 16, 2021
They have really helped me with everything like cooking and light housework. I like that they have really nice caregivers.
review users
Brenda H_6
I think it is the caregivers and not the agency itself. We have had them for a very long time and we had the same caregiver.
review users
Juanita S_2
March 30, 2021
We are able to keep him home. He would have been in a nursing home if it wasn't for them. They have gone above and beyond to find something and make it work. I would have lost my mind if it wasn't for them. They really try to do everything they can in different situations. My father has had difficulties with caregivers. They are always there and willing to work with him. They are patient with him when he is not the nicest. Anytime we reached out, they would take care of it.
review users
Susan P
February 16, 2021
Gertrude would not be able to get along without the services. I like that they are very reliable and they keep me informed.
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Daryl R
February 16, 2021
She is thrilled to have the company, she feels comfortable when they are here. The girls are wonderful, but we aren't happy with the agency.
review users
Anonymous_3612
January 12, 2021
They have helped her with everything 24/7. I like that they have good caregivers.
review users
DENISE R
December 11, 2020
They have consistency with the same caregiver. The people they are sending me are very good.
review users
Brian B_8
It's nice to know there's somebody checking on her and able to help her out, since I don't live in the same city as her. I would like more consistency among the caregivers.
review users
Jeff E_1
September 11, 2020
They are there so I don't have to be. I like the care they give my mom. She gets 24 hour care from them.
review users
Monica P
July 20, 2020
They are my eyes and ears. It fulfills a need that nobody else does. They've been very communicative and they have been able to settle on one caregiver for my aunt. We like that we have a consistent caregiver.
review users
Anonymous_3916
July 13, 2020
There is someone with her that provides the care that she needs. They help her eat. They really work with you. They have experienced people that have dealt with Alzheimer's.
review users
Brenda H_7
They make me feel more comfortable leaving mom at home. They help with meals and medication. They are very dependable. We have regular caregivers.
review users
Bob L_2
They help put her into bed. The caregivers are wonderful.
review users
Sue M_9
May 07, 2020
The caregiver lives a half a block away from my mom. Even after hours she is there for her. The caregiver that takes care of my mother is wonderful with my mom. She puts up with her.
review users
Anonymous_3475
March 04, 2020
My mom likes the company but they could make her life easier by being able to understand when she needs quiet time. I was surprised that they were unskilled.
review users
Edward M_13
February 24, 2020
When we have her, she does an excellent job and makes it easier for us. She does a lot of domestic work. We've got a very good lady working for us and she knows her stuff from experience. She is hardworking and on time. We like her.
review users
Jane J_6
February 19, 2020
It is helpful because I don't have to do it. I like that they show up.
review users
ELAINE E
February 11, 2020
It frees me up to do other things instead of just being home. So far, I have been pleased with our caregiver. I am glad that she can be with us longer because my husband had a very bad wound on his rear end. It is finally healing. She has been very good with the care.
review users
Kathy M_25
February 05, 2020
We don't have to be there at night to make sure she takes her pills. They need to stop billing us for mileage and show up when they are scheduled.
review users
Joan L_6
December 13, 2019
It is really good for her comfort, and she is still able see her neighbors and family. They are very kind. My mother feels very comfortable with them, and it keeps her out of a nursing home.
review users
Alison B_1
December 04, 2019
They relieved the family member who was the main caregiver until she arrived the next day. This permitted him to get the rest he needed to take care of my mother. When you need care, you need care. They matched my mother's personality to the caregiver's.
review users
Martikay G
December 04, 2019
It helps us very much. He's been in nursing homes, and he's getting around better with their help. I've not had any problems with them. We have someone who has been very awesome. I call the office to let them know that she's awesome.
review users
John J_15
November 25, 2019
I don't have to worry about him, and I can get stuff done around the house officially. They've been with me for a year, and they are good people. They come to help my dad and basically take care of his needs for the day.
review users
Diane M_4
November 22, 2019
It depends on the person. My daughter need a lot of one-on-one attention. I have one care worker from there, and she is very nice.
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Elizabeth C_12
November 16, 2019
They do everything I ask them to do. They are very helpful.
review users
Janet G_1
November 15, 2019
I would not be able to keep my mother at home for as long as I have if their services did not exist. The caregiver gives updates on what is going on. They provide very personal care.
review users
Anonymous_2603
October 28, 2019
It is invaluable. My mom would be in a nursing home. The girl we have now has been with us for 3 years. She is reliable and takes good care of my mom.
review users
Phyllis_1
October 03, 2019
I live out of state and so does my sister. We couldn't do it without them. I like their attention to the individual needs of the clients.
review users
Peggy L_4
September 23, 2019
The services help her by keeping her active throughout her day. They follow through with any therapies that have been ordered for her. They also communicate to me when there are things to be replaced in the home. I like the agency because they have good communication. They listen to myself and my mother concerning her needs.
review users
Susan D_13
September 12, 2019
They do what she likes. They play cards or music. They always ask her what she wants to do. They send quality people. They adhere to my schedule that I request.
review users
William E_3
September 03, 2019
My husband is a big man and gets diarrhea really bad, no matter what I feed him. The day that nobody shows up he will get sick, and I cannot roll him over on his side. I don't want him laying in poop all day because it would tear him up. The girl in the office will tell me that she has people coming, but then the next day will come and nobody will be here.
review users
Thelma P
August 27, 2019
Someone is always available for us when we call to ask questions. They work with us as a family because some of the caregivers are family members.
review users
Sharon L_10
August 21, 2019
It's difficult for my sisters and I to get to my parents every day. I like the person they've supplied. We were given a choice in the matter.
review users
Joseph G
August 08, 2019
I guess they help her with her daily life, and they keep her at home. The caregivers themselves are excellent, but the business is very poor. I call them numerous times to inquire about adding more services and hours, but they don't get back to help me with my needs, so I end up calling other agencies.
review users
Gail C_1
August 07, 2019
They have taken care of things that I can't take care of on my own during the day. I like the caregiver that I have. She takes care of me.
review users
Theresa M_4
August 01, 2019
I want the caregivers to show up and be there all the time. We don't have the same caregiver all the time, which is a big problem. The people don't show up when they are supposed to.
review users
Reginald C_1
July 26, 2019
The services are wonderful, and that makes it easier for me to able to help him with what I need to. The program is a great program. I like that they are very accurate and are good people.
review users
Gary B
When the services are working it is fine, but if I get someone who calls out and nobody is there, then it is not. I have been with them for over a year, and they have performed a great job. Some of it is hard now because there is not enough coverage, so when someone calls off we don't have anyone. If my mother was at home, there would be nobody to take care of her, which is a problem for me because I have to take off work and take care of her.
review users
Ed V_2
July 02, 2019
We have one person who comes steadily and they have created a bond. I just don't know them that well yet.
review users
Curt S
July 01, 2019
They could stabilize their staff in dealing with my loved one. We have had a lot of switch-offs, which has caused anxiety for her. We had little problem with communication on things and then with staff not showing up and me not being notified.
review users
Norman L_2
June 24, 2019
They do a fairly decent job. Without them, it would be almost impossible for me to do everything I need to do now. Sometimes the caregivers seem to bicker amongst themselves. But only twice in a year and a half have they ever left me where last minute someone hasn't shown up, and I appreciate that.
review users
Ken N
June 17, 2019
We just had the incident happen with this other girl. I got a call from the Villa complaining that the caregiver wasn't taking her down to the activities. I found it would be dark in the room, and the caregiver was on her phone or sleeping. In some cases, we have had some real problem people. We just had one last time that wasn't good. One caregiver is excellent and you will not find another person as good as her. The office doesn't take care of the good caregivers.
review users
Verna M_1
June 17, 2019
I think it is very important. I think that the communication from the office especially about changes in schedule needs to be improved. They are either late or don't show up. That needs to change.
review users
Sandra B_19
June 04, 2019
She helps out the most by being a companion to me. The caregiver that I have is fantastic. She cares about me and cares for me. Even when I was sick, she took care of me the best that she could.
review users
Christina K_1
May 24, 2019
They do his laundry and dishes. My father likes the girl that is there. They get along well.
review users
Richard G_1
May 08, 2019
She goes to the store for me. She does minor housework for me. She keeps me company. She is great and I like her. I treat her like my sister. They are very good. They do everything I want. They vacuum, dust, and help with everything.
review users
Linda R_4
April 29, 2019
It's good. They help with my laundry, my shower, dishes, and scrubbing my floor. They are great people and do everything that I ask.
review users
Anonymous
December 13, 2017
I'm able to have freedom, flexibility, and I can do some of the things I had to give up. I like how they try to accommodate personal needs and they make a personal effort to make sure we have the same caregiver.
review users
Linda B_14
April 03, 2019
If we were in a position to have more hours financially, that would have a bigger impact. They are there for a limited time, but we need more hours. They are reliable, and I like the aide that comes. The aide works very well with my mother.
review users
Gary N
April 01, 2019
They help do some errands around the house. The people there are very nice and they are easy to talk with.
review users
Deborah T
March 01, 2019
They help me with my house work, such as rearranging my furniture. They're kind and loving. I can tell that they want to help me. Also, they have quality care.
review users
Angelo B_1
March 01, 2019
They have been tremendous with helping do the daily chores. Her health and mobility has also been better. They are direct. The caregiver is very educated and professional.
review users
Anna L
February 19, 2019
His caregiver is always on time, and I never have to worry about him being alone because he has Alzheimer's. Everyone I have come across from Visiting Angels has been super nice.
review users
Madison Y
February 15, 2019
They have made my life easier by being nice to work with. I like that they always return my calls, and they are always available.
review users
Frank P_6
February 01, 2019
Today, the girl didn't show up, so I'm out here shoveling snow, instead of her. They shouldn't be as bossy as they are. I need help, so I don't need that. I only have one caregiver, so I don't know about the rest of the company. They are too expensive though. I don't have any other companies to compare them to.
review users
Anonymous_1143
January 31, 2019
They should pay more attention to my loved one. Whenever I pop in, the worker is on their phone. The price is a little pricey and we don't require much care.
review users
Mae D
January 18, 2019
They do follow-ups and the communication is wonderful. They do background checks, they match their caregivers with the clients, and they take everything into perspective.
review users
Hal K
January 08, 2019
They are so good and do what is required of them. I am really satisfied. They are good and do whatever we want, without asking.
review users
George D_3
January 04, 2019
They help me prepare my food, get dressed, wash myself, and take out the trash. I'd like the company to give the caregivers more freedom.
review users
Joanne M_4
December 01, 2018
It is a big help with us so we can work and do our jobs. When my wife calls they could call back and answer her questions. The care is good with Victoria, but the office staff is not. They give good care to my mother-in-law. Victoria helps a lot.
review users
Kelly D
December 01, 2018
I can't be there all the time so their help is greatly appreciated. They had the patience to find the right people to work with my grandmother.
review users
Marion H_1
December 01, 2018
They help just by being here for my mother when somebody else is not able to be. Today she has no one here and we don't know why. They said something about paperwork, but we don't know what's going on.
review users
Anonymous_810
November 28, 2018
They are conscientious and reliable. They people they provide are quality caregivers.
review users
Sharon P_1
November 27, 2018
They help out so much and I really like what they do, and they ask what I need. I have always gotten good care from them. They come in and do what they need to.
review users
Sandra_1
November 26, 2018
It's helpful to me that we have a caregiver who is dependable. They are dependable.
review users
Romaine L_1
November 02, 2018
They straighten up stuff and they get along with her. The caregiver is very considerate and she helps my mom out a lot.
review users
Marlin S
October 31, 2018
They help me with a lot of different things. They do whatever I want done when they come. I just tell them what I want done and they do it! I don't have to follow them around or anything, they just do what they need to.
review users
Bob L
It is essential because I work and they cover for my wife. They have never let me stop really, and I get the coverage even if my regular caregiver can't make it. They will swap with someone who is suitable.
review users
George Y
August 29, 2018
They are very nice about what they do. They are very pleasant. They check up on me and make my bed.
review users
Ann K_3
August 10, 2018
It has been a tremendous help. They do things that I could do at home, so I am free in the afternoon. The two nurses that are here are very friendly and thorough in their help.
review users
Jackie D
August 02, 2018
It helps us with the stress of worrying about my mother-in-law and it helps us know that she is taken care of. I like their patience. They do a great job and they are compassionate.
review users
Trish S
August 02, 2018
They really help him out a lot. They do a really good job. They help around the house. My father likes the girls he has. He says he is happy, and if he is happy, I am happy.
review users
Joseph M_3
July 27, 2018
It's wonderful now that I have them every day and night. They provide me with company. They are good, they are here on time, and they do what's on the list.
review users
Janet R
June 22, 2018
They are here 24/7 to help my mother. They are flexible and accommodating.
review users
Bob P
They got me organized and got the cooking done. I would tell them that they are very good and they do a good job.
review users
Heather H
June 06, 2018
My fiance has been in the hospital off and on for three weeks, and I have had a stroke, but Visiting Angels has been able to send me help in an emergency and they have been a God-send. They have bent over backwards to send a caregiver to me and only for an hour, which is not normally done. Visiting Angels is very willing to work with clients. I had a stroke and my fiance is in the hospital. I called an office staff member, and she has sent a wonderful girl to get me ready in the morning.
review users
Rosemary K
June 04, 2018
It made me feel good to know someone was there for my loved one. The services were a relief for me, and he felt better knowing he wasn't alone. Visiting Angels provided excellent care for my loved one and were right there to provide whatever he needed.
review users
Jim W_7
June 01, 2018
He gets his baths, and they help him clean. I couldn't ask for more. They match the costumer to the personality of the people involved.
review users
Dorice O
June 01, 2018
I don't have to be there all the time. It's nice to be able to do things on my own. They really take good care of us. I wish they would do more while they were here.
review users
Fred J
May 04, 2018
They are doing a fine job. They pay attention to my wife and keep my house clean. They make some meals, but not very many, which is okay. They aren't late, and one of the caregivers goes with us to the doctor appointments. They help the most by being on time. They do what is assigned to them. This morning, I had to run to the bank, and they are here and I don't have to worry about it.
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