Home Helpers - Northern Lehigh Valley

  • 4685 Lehigh Dr, Walnutport, PA 18088
  • (610) 580-0445
  • 4.8 ( 100 reviews )
  • Home Care

Related Costs

Description

Reviews

4.8 ( 100 Reviews )
review users
Margaret K_10
February 01, 2023
They give her a shower and clean the bathroom. I like the way that they can fit in our schedule easily.
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Joe J_7
January 19, 2023
They are helping out with things that we can't do ourselves. The general manager there has been very effective and responsive.
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Shawna S_1
January 05, 2023
Bonnie is very attentive because she took care of her mother, and is good about reading signs. I like that they are very communicative.
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Bonnie D_6
I don't see the care results because I'm not there, but it appears that they really have figured out how to help her with what she'll let them do. I like that they communicate well. If they have to alter things, they always communicate about it.
review users
Margarete S
November 08, 2022
I would like it to be a little cheaper. My caregiver is very agreeable. Sometimes the aides don't come, and they don't have anyone to fill in.
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Diana L_6
October 21, 2022
I am able to trust them. I like the quality of the personnel.
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Alan Q
October 05, 2022
They have made it positive because they have really helped when they were needed. I like them because their communication is good, and they have helped when needed.
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Anonymous_6474
September 16, 2022
She is resistant, but they helped create a routine for her. She has Parkinson's. I like the quality of the work and the professionalism.
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William D_18
September 02, 2022
It has improved his daily life. He is depressed and has dementia, they bring his spirits up. I like that the girls know what to do.
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Anonymous_6451
September 02, 2022
I am happy with what they do. They do what ever I need. I have someone I am comfortable with. I am happy with they do and I know they will do more if I ask them to.
review users
Sara H_6
June 02, 2022
We like the girl that comes in and helps. They come in the middle of the week and give the client a hand.
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Kathy P_22
June 02, 2022
They make me feel more confident in my life. They make me feel like I have known them for a long time.
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Joan O_11
May 03, 2022
They help with my daily needs, and they make sure everything is running smoothly. I like that they are on time, and they are trained.
review users
Jack W_9
March 01, 2022
They have had a good attitude. I like that the caregivers are very nice.
review users
Victoria B_3
December 06, 2021
The interaction she gets from the people who come seems to help her. I like that they are very responsive and that we got coverage really quickly. All the caregivers seem to care about my mom. They seem to like what they're doing.
review users
Scott D_5
November 01, 2021
We had one caregiver that could not open the door. They are flexible.
review users
Daniel Z_3
October 06, 2021
My husband has Alzheimer's and the caregiver does innovative things to help him. They are very careful about seeing that they match between the person they have for us. They have pop in examination times so that either group would be looked at carefully and can see what they may need to do better.
review users
Tina G_5
October 04, 2021
The individual care workers in the home have genuine concern for my mother and take her best interest at heart. The circumstances are beyond their control, there are not any performance issues. They're always willing to communicate with me.
review users
Vernon M
September 01, 2021
They have always been on time. I think they have done a good job. I am satisfied by their performances. You are always looking for quality help, but I just think their help is average.
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Maria R_10
August 12, 2021
They are committed. They are professional. I would recommend them to anyone.
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Carl E_3
August 05, 2021
They do everything that you need. They could work on the prices.
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Irene N_5
August 03, 2021
I work full time, so it was hard to find a reliable person to cover me while I work, but they have been able to fulfill that need. They came in suits to introduce themselves, they have been right on the ball.
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Arlene D_3
July 12, 2021
The services have helped me bathe. I would recommend because the caregivers are very nice.
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Abraham G
July 07, 2021
The services have helped my grandfather by assisting his needs such as grooming and medication. I would recommend it because the agency is determined.
review users
Diane
June 25, 2021
We got Home Helpers - Northern Lehigh Valley for my mom before when she had a stroke. They would make light meals. They did light cleaning, they would help her do laundry, help make the bed. They would take her outside to walk up and down the driveway. The caregivers were all very nice to my mother. When we went up there, they were very nice to introduce themselves. They were more than happy to sit with my mom to have lunch together. They were never late ever, and then if they needed to stay a little later, they stayed a little later. It was great they came.
review users
Sue R_6
June 17, 2021
They are very patient and understanding. The people are great.
review users
Marcia H_7
June 09, 2021
I like that they are just here for me. I like them and they help me.
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James G_24
May 22, 2021
They just help to keep an eye him so that I can have a break. They are friendly and competent. They do what we need.
review users
Thomas S_29
May 11, 2021
The fact that I now have coverage for the hours I am supposed to be getting is good. I don't have to worry. So far they have been very reliable.
review users
Deborah H_14
May 06, 2021
They have provided my wife with good people. We asked to have caregivers that are vaccinated and non-smoking. We also asked for a female since they would be working with my wife, and they honored that request. I like the people that are there for her and agency is available to help where it is needed most.
review users
Doug L
March 25, 2021
I don't have to get up when they are there. This way I can at least sleep for a few hours. They're wonderful people. I like the two Carolyns, Vicky, and Dana.
review users
Anonymous_3398
March 02, 2021
They stress me out totally. I have a lot of stress with work and when a caregiver doesn't show up. I can't work or earn my own living, that does not work for me. They should improve their coverage when it is required. They are supposed to have someone there each day and when the one caregiver is out the other has an attendance problem. Whenever a caregiver calls off there is no full coverage for my mother.
review users
Jim B_16
March 02, 2021
It is just something nice. Whatever they do for him, I could do for him. Things could change if I'm not around. I like the girls that I got. I would say that I was able to get qualified helpers.
review users
Betty K_12
They step in and do whatever I cannot do on my own. They help me do whatever I want to do. I like that they do whatever you ask them to do. I have wonderful help provided for me.
review users
Frank M_16
January 18, 2021
We are just having a hard time right now because my mom is ill and not here. I foresee it becoming smoother when she gets back. They do a good job with fitting caregivers with their clients.
review users
Melissa W_3
January 11, 2021
They are willing to do whatever is needed and accommodate. Everyone that I have met so far has been caring to my grandma.
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Brad R_1
They are willing to do anything that she asks them to do. It's hard for us to be there 24/7, so it's nice to have them there when we can't. All the girls that have helped my mom have been really nice.
review users
Judy N_7
December 09, 2020
They have been very helpful, maybe even more helpful to myself. The care is hard for me but they are able to provide the care. The two women who are coming are quite exceptional.
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Kenneth R
December 04, 2020
They just take very good care of me. They do what I ask. They handle things very professionally for me.
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Jean H_7
November 24, 2020
They taught me how to take care of myself in different ways. We're very satisfied. They all are very good. I would recommend them to anyone.
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Doris D_8
October 07, 2020
She gets along with her caregiver. She's happy to see her and they have a bond, which is very nice. The administrators are good communicators. It's easy to get a hold of them.
review users
Violet H_2
September 15, 2020
They take a lot of burden off of me and I need help myself and they are helpful in getting her out of bed and in bed at night. They are reliable and they show up when they are supposed to be here, and they put the time in for my wife.
review users
Shawna G
August 06, 2020
Anything I need done they do it. They help me with everything. They cooperate with any problems I have.
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Janet H_9
July 09, 2020
They give him 24 hour care. I can fall back on the agency if I need too. The staff is good. They are dedicated to the care he gets.
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Joanne M_8
June 19, 2020
I wouldn't be able to leave my house without them. They work with me and my schedule.
review users
Heather B_3
June 04, 2020
They worked well with us on getting more hours on the schedule. We started with a few hours a week then I felt he needed more. The coordinator and schedulers assisted me well and were very cooperative. We have help now basically on a daily basis. I like that they are in constant contact. They always check on my dad and me.
review users
Shirley T_2
June 04, 2020
She did my dishes. She did it very nicely. Everything in my kitchen looks better than it did before she came her. The rest of the place was in pretty good condition from me taking care of it. The kitchen is the place where you have the most work to do, so I was really pleased with what she did today. They are the only ones that I have ever had other than going to a nursing home. I would rather stay at home. I am satisfied with the work they do. I am glad to have her, because other people I know have their own problems. I don't like to ask them to help me. It is good to have some help sometime.
review users
Ashley S_3
May 08, 2020
They help with the cooking and my exercises. I like that they're caring and helpful.
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Anthony C_1
March 25, 2020
They came to the house to check up on the caregiver that comes to the house. They are good, I have somebody. They are very handy and they are very helpful.
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Nancy S_26
March 19, 2020
They help me because I couldn't do it by myself anymore. They are very good at what they do. The people they send are very courteous and they do their job.
review users
Richard G_24
March 04, 2020
Caring for my dad took up a lot of our time so they have been able to lighten the load and let us focus on other aspects. There have been lots of things, they listen to what we need and match us with good caregivers.
review users
Anonymous_3513
March 04, 2020
They were able to come very early in the morning. We needed a 4:30am start and they are able to do that. We would recommend them because they were able to meet the needs that we had. We went through many agencies and they were the only ones that were able to meet the scheduled times we needed.
review users
Gaurav N
February 11, 2020
Without the daily help, we wouldn't be able to do half the things we do. They have a good ability to communicate with the families and clients.
review users
Judy W_2
January 27, 2020
They would come in and do the work. They would clean and I would be in the other room while they cleaned. They told me everything they were going to do while they were doing it. They could improve their communication from the person they are helping and what they report to the office. There have been some miscommunications with me and the office staff.
review users
Lorrie G
January 24, 2020
I liked that they have someone to be with my mother while I go to work. I would like them to keep the people employed by them.
review users
Helen F_7
December 12, 2019
It takes a lot off my plate because I work full time, and they help around the house. I like that they're always prompt, and everyone is friendly. They do seem to train their employees very well.
review users
John L_11
December 12, 2019
The house cleaning helps me a great deal because they clean the bathroom and the area around the shower, which I'm not able to do. They keep it from turning dark and unruly, and it makes it look nice. I like that they keep me informed, and the communication is very good.
review users
Anonymous_2721
November 07, 2019
I've had people that I have had to kick out and some that just sat on the couch. My loved one really likes the current caregiver. I feel that the caseworkers are a little lazy and sit around.
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Carol M_22
October 08, 2019
They help me with meals, transportation, housecleaning, and in everything. They pay attention to the client.
review users
Peggy L_5
September 27, 2019
The companionship has made her life easier, and they wrap her legs in the morning, which has helped her a lot. They call me if they feel that there are any issues that they feel I should know about.
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Violet M
September 09, 2019
They do my shopping for me. The one that I have is dependable, and she helps me.
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Jean G_5
August 26, 2019
They agree to work overtime, and they are always here to help my mother and I. They are very good, and they know what they are doing. They are always on time.
review users
Emeline F
August 13, 2019
She is very personable and very thorough. She puts me first, and I approve of that. They are courteous, and she comes in and speaks. She asks what I would like her to do, and she does it.
review users
Rosemary B_3
July 11, 2019
She doesn't let them do much. They clean the house for her. It would help if they can get her to let them give her a bath and wash her hair. My personal view is that they're not aggressive enough with my mother. When they ask her if they can wash her hair, she will say no.
review users
Anonymous_53
June 14, 2019
She does my hair and cooks for me. I like that they are very polite and know what they are doing.
review users
Ruth C_13
February 25, 2019
The caregivers help me clean my cats litter box. I love that the caregiver comes no matter what is going on or how the weather is.
review users
Alice A_1
February 15, 2019
I have a physical disability, so I needed assistance. Home Helpers has relieved me of a lot of anxiety by providing care with very few gaps. They have managed to accommodate my needs on a regular basis.
review users
Anonymous_1235
January 14, 2019
It has given me some free time to do what I need. They are prompt, courteous, and know what they need to do.
review users
larry h
December 11, 2018
It allows us to get a break without worrying about her getting good care. The caregivers are very good about what they do. The caregiver we have right now is very good with my loved one.
review users
MaryEllen S_1
November 08, 2018
I look forward to seeing them every day. For me, I need some basic help with getting ready in the morning, but a lot of times it's just morning things. They get my breakfast, they make my lunch for me, and they provide companionship. The people are very caring, dependable, and friendly.
review users
Tracy L
November 08, 2018
They do what I can't do. They should hire more qualified aides.
review users
Dewey M_1
October 08, 2018
They help with housework and they take care of my wife. They are caring towards my wife.
review users
Mary S_5
October 08, 2018
They help me with cleaning and health care. They are right on time, they give me good care, and I just like them.
review users
Barbara D_4
She's very helpful. The lady that is coming now is outstanding. She wants to help with everything.
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Tom Y
September 13, 2018
Without them, my mother wouldn't be able to be at home. They're always adaptive to our needs.
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Jean G
August 21, 2018
It's a pain to me. They help her walk around the living room and they help her walk outside. They take her to therapy as well. They're all very nice and helpful.
review users
George W_7
July 20, 2018
They could check in more unexpectedly. They're very friendly, caring, and interested. When we have an issue, they take care of it.
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Carl E
July 11, 2018
These services save my wife's back so she doesn't have to move me. They could be cheaper. They are willing to accommodate my schedule and they are easy to get along with.
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Linda S_1
May 22, 2018
They're here when I can't be here. They work around my schedule.
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Anonymous
April 30, 2018
They seem to be doing a good job and the caregiver does their work well. It helps out to have them wash my loved one.
review users
Michelle T
April 23, 2018
Their aides are very good at what they do. They can staff and provide the service within a very short time frame. They provide assistance with daily living, like showering.
review users
Rose K
April 09, 2018
They respect my well being and I feel that they take care of me well. I can talk with them and they want to hear what I say. After I had an accident, I really needed help and they were there to give it. They made me want to try to help myself. It turned me around from not being able to walk. They got me from a wheelchair to walking around.
review users
Brian K
This company listens to my loved one and they tailor the care to meet her needs. I worry much less about her because she has a support system in place that will be there for her and they coordinate things for her.
review users
Franklin B
The service is good, they are very helpful to me. It makes it so I don't have to do everything myself. It makes it easier for me.
review users
_6
March 08, 2018
They're easy to work with and have good communication. It makes life much easier, and there's less stress.
review users
Kathryn W
January 25, 2018
They are on time and very consistent. I love Home Helpers. They go beyond the call of duty. They are an agency that I want to stick with. They are very good at helping take care of my needs and doing what I ask them to do.
review users
Josephine L
December 01, 2017
Home Helpers is adequate. They are on time and they help. The services from Home Helpers make life better for me because I don't have to strain myself to get up.
review users
Gordon H
December 01, 2017
Home Helpers' staff is professional and always interested in feedback and they check in. The caregiver is a perfect match for me. I could not live very well without the services. I am very disabled, and the services help.
review users
Beth B
Home Helpers's staffing and employees are good. There are no call-offs and they always show up. My loved one is totally dependent, so for myself it gives me 24 hours of help in the home. Home Helpers is very knowledgeable and competent, so I feel confident that she is well cared for while I run errands.
review users
James W_4
November 01, 2017
Home Helpers is very helpful. The person that comes to my house is good. She helps my wife and my wife likes her. The caregiver seems to know my wife. I can get away and do things and I feel comfortable leaving my wife with Home Helpers.
review users
Harley C_1
October 19, 2017
The people we have had from Home Helpers have been pleasant, helpful, ans courteous. They hire good caregiver. The services we are receiving have made life easier by making it so that I don't have to be here for my father all day and all night every day.
review users
Ann G_1
September 19, 2017
Home Helpers has sent my husband aides that are excellent. When I Home Helpers first sent us caregivers, I was very nervous and scared but they have helped me cope with the situation facing my family.
review users
Cindy G
September 13, 2017
I would refer Home Helpers to others because they're kind and patient. The services being provided to us by Home Helpers provides my father with peace of mind.
review users
Carol L_2
September 05, 2017
Home Helpers goes out of their way to help my sister-in-law. Home Helpers helps my loved one get dressed and clean up her home.
review users
Karen L_3
August 22, 2017
Home Helpers has been very good to my husband. Home Helpers has made our lives easier by being a big help with my husband, the house, and the yard.
review users
Mary Ann M
August 11, 2017
The scheduler seems to lie to me a lot. She won't call me, but she sends emails about the schedule that the caregiver knows nothing about. I look forward to my regular caregiver coming. She is very helpful, she can cook anything, and I don't have to be afraid of anything happening.
review users
Mary M_17
July 10, 2017
Home Helpers is friendly, and takes care of things that the family can't. Home Helpers gives me peace of mind to know that I have somebody there with my mom.
review users
Joan S_3
July 06, 2017
Home Helpers has been so helpful to me. I have only had their services for a month. Home Helpers makes my life easier by doing the jobs for me that I can't do on my own.
review users
Cecelia J
June 23, 2017
Home Helpers is a very reliable agency. It is really helpful that the caregivers from Home Helpers keep Francis clean and well-fed.
review users
Faith G
June 01, 2017
I would tell a friend that Home Helpers sends me fabulous caregivers. The services have helped me the most with bathing.
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