In-Home Care community - Senior Helpers

Senior Helpers

1200 E. High Street Suite 301, Pottstown, PA 19464
(610) 906-1924
4.5 ( 2 reviews )
Home Care

Back to list Nearby Resource

Photos Costs Description Reviews

Related Costs

Description

About This Community

From Senior Helpers - serving Montgomery County (422 corridor), Chester County (Chester Springs & north), and parts of Berks & Lehigh

Senior Helpers provides exceptional in-home care with our local team of professionally trained caregivers. Our mission is to ensure safety, preserve dignity, protect independence and provide peace of mind for the client and the client’s family….in the comfort of the client’s home.

We believe our clients are in charge and we support them in maintaining their personal lifestyle…that enhances their quality of life with services customized to meet the individual’s current needs….with a schedule that they prefer…

Located in the old Pottstown Hospital building, our CareGivers provide services throughout the surrounding area (about 25mile radius) including Malvern, Phoenixville, Chester Springs, Elverson, Glenmoore, King of Prussia, Valley Forge, Collegeville, Schwenksville, Gilbertsville, Douglassville, Bally, Barto, Red Hill, East Greenville…and all of the areas in between.

Our services include:

Personal Care (bathing, dressing, eating, toileting, transfers, etc.)

Hospital and Rehab Discharge Assistance

Respite Care (aimed at giving family a break)

Dementia Care (visit our website to see our “Senior Gems” program)

Hospice Care (we work with hospice agencies to provide extra support – so family can be family)

Errands, Appointments, Groceries and Transportation

Light housekeeping

Medication reminders

Peace of Mind Visits (POMV)

Companionship & Conversation

Special events (weddings, outings) Transition Services (from home to home)

Why Senior Helpers?

Whether you are looking for a one-time service, a few days, or a weekly schedule, we are able to provide a CareGiver for 1hour up to 24hrs/7days.

We provide a FREE in-home consultation…on your schedule – evenings or weekends are fine. We will then work with you to define a plan that meets your needs.

Our office staff answers our phones 24hrs/7days – no answering machine or answering service. You connect directly with us.

Our office staff maintains consistent communication and supports all CareGivers 24hrs/7days – if there’s an issue, our CareGivers know we are there to support them.

All office staff members are experienced and capable…and committed to supporting our clients and our CareGivers.

CareGiver’s are matched based on a Client’s needs, personality, skill level and schedule time.

We have been awarded “Provider of Choice” annually since 2011 by Home Care Pulse (an outside agency that rates home care companies).

Senior Helpers provides professionally developed and up to date training designed for our CareGivers, our office employees, family members providing care, and the greater community.

Our hiring standards meet or exceed all PA Dept. of Health requirements.

Announced and unannounced quality assurance visits by our Client Services Manager (Gwenn) or our Owner (Tracey) are part of our ongoing efforts to identify opportunities to continually improve.

Screening

Every CareGiver has been interviewed in person.

Every CareGiver has been tested for competency/skill level.

Employment and personal references are contacted.

All employees are background checked.

All employees receive annual tuberculosis screening.

All employees receive annual training & competency review.

All employees have a car, PA driver’s license and car insurance.

We require current car insurance and we check motor vehicle records annually.

We confirm all CareGivers are legally authorized in USA.

... Show All

Reviews

4.5 ( 2 Reviews )

happy in pottsgrove

October 22, 2016

Review of Agency -Senior Helpers of Pottstown, PA Recently, I used the Senior Helpers of Pottstown to care for my ailing mother. The caregivers and the office staff were very knowledgeable, caring professionals. Their compassion and care gave me the "peace of mind" to go to work each day knowing my mother would be taken care during her recuperation period. I would recommend and have recommended this agency to my friends and colleagues. Sincerely, Satisfied Daughter

Lynn112370250

September 30, 2015

Senior Helpers were terrific. The key to Senior Helpers is finding the right match of senior and helper. My mom had one or two at first and then the third one was just somebody she clicked with. The woman was very helpful, upbeat, and my mom came to rely on her. She was of great help to my mother until mom could no longer live at home by herself. The caregivers were positive but the one that my mother didn’t particularly care for was they always spoke too loud as I guess they figured she has bad hearing, so they always kind of shout at her.