BrightStar Care Hudson / Solon

  • 9261 Ravenna Road , Twinsburg, OH 44087
  • (330) 963-7777
  • 4.7 ( 52 reviews )
  • Home Care and Home Health Agencies

Related Costs

Description

Reviews

4.7 ( 52 Reviews )
review users
Lori S_22
March 08, 2022
They've made my experience positive by giving me some time to myself. I like BrightStar Care because they get back to me very quickly.
review users
Terry _3
February 25, 2022
BrightStar has helped us the most by making sure mom is taken care of. Especially, when we need to leave. I like that BrightStar is a good organization. I love Ashley.
review users
Carolyn M_18
January 06, 2022
I could not do this without them being here for me. Despite the shortage of people, they have done their best to find people to work with us.
review users
Denise P_2
December 04, 2021
They cooked, cleaned, gave her peace of mind during the night, had conversations with her, shopped, etc. They are very easy to communicate with. It's a real person, not a call center.
review users
Betsy T_2
I was able to go out of town and not have to worry about my husband. I felt like they held my hand through the whole process. It was my first time doing something like this before.
review users
Richard S_31
August 05, 2021
They tried to help me in every way they could. I got along with caregivers and office staff.
review users
Anonymous_1854
June 11, 2021
The company sends out skilled nurses. The services allows me to remain living at home. The company keeps me informed about everything going on. They have good communication.
review users
Atsuko A
April 12, 2021
They helped by keeping my mother safe. I liked that the aides were nice and loving people.
review users
John M_6
February 10, 2021
They help because the nurse is remarkable. I like the care that nurses do. They are very caring.
review users
Anonymous_4387
January 18, 2021
She was very kind. We loved the caregiver that they sent for her. Communication was pretty good. Everybody was friendly and available.
review users
Katherine H_1
January 07, 2021
They are local and help her out. I love how they are working out dates for us. They are prompt and make out lives easy.
review users
Anonymous_4208
November 23, 2020
They could have more flexibility in scheduling. I like the care that the nurses provide.
review users
Ellen H_12
November 10, 2020
The caregivers will do anything I ask. She wants to help me. This agency is quick to get someone out here.
review users
Shalonda C
October 26, 2020
I was able to get things done and be able to go and go to the grocery store. I was able to get out of the house. They were honest about everything and they tried their best to accommodate me when I needed help.
review users
Vince D
October 16, 2020
She helps him with his house work and technology things that he does not have skills with. They can have more people on staff when a caregiver can not make it.
review users
Anonymous_4035
September 17, 2020
One nurse kept me waiting until 4 o'clock in the afternoon until she would text me to tell me she was going to switch the day she was coming. I had two nurses and the second one never stuck to her schedule. She did not let me know when she was coming or wasn't coming.
review users
Kathyb
September 14, 2020
They seem to anticipate his needs well. They are thorough in their care. Each one of their staff members have been professional and neat with our needs and the client's needs. They give excellent care.
review users
Noel P_1
August 14, 2020
They can keep sharing services they provide and make suggestions. They communicate well and the staff is friendly.
review users
Noreen _1
August 14, 2020
It enabled me to get out for four hours a week. The caregiver we had was fabulous. She was caring and willing to do anything.
review users
Anish R
July 13, 2020
They need to be more involved and interact more with her. They should improve their communication. There's been a lack of communication between the home health aide and me.
review users
Zachary A
July 13, 2020
She has done everything fantastic. She texts when she is going to be here. I just really like my nurse, she is great. She comes on time.
review users
Jessica H_1
June 22, 2020
I have night shift so I am able to sleep. I think they are easy to work with and they are good at communicating.
review users
Joanne H_1
May 22, 2020
It was good and helpful. We only had an issue with one person, but other than that they have been very good. They are very good people and very conscientious. Most of the people they bring in are really good.
review users
Kim B_7
May 22, 2020
They give me an IV. They give me my medication. I have always had their care. They are on time and they do a good job.
review users
Jennifer P
April 14, 2020
They provide a medication that has put me in remission. My nurses are very compassionate and thorough.
review users
Rodney S_2
March 18, 2020
The nurse has been flexible. It takes a lot of time, 5 hours, out of my day. They come and get the job done. We haven't had any major issues. There have been some timing issues.
review users
Jennifer C_5
March 06, 2020
It is really making a difference because I can't transport her to her appointments and they get her to where she needs. I have recommended it before. I would tell a friend that they are very responsive to phone calls. When I had a problem they addressed it right away.
review users
Faith F
February 21, 2020
As long they show up, it is a good impact. They filled in so I could go to work. I liked the personal attention, especially when someone came out the first time to make sure the caregiver shows up and everyone is on the same page.
review users
Richard M_17
February 19, 2020
The treatment they give me is very necessary. They provide me with infusions once a month. The nurse needs to be more capable of her job.
review users
Marie M_13
January 13, 2020
They make things easier by giving me the same nurse every time. I really like the nurse they provide for me.
review users
Cathy T_5
January 13, 2020
Their turnaround time is good. I like the flexibility and the way they care for the patients. They give outstanding care.
review users
Craig K_1
December 10, 2019
I used to be in the hospital about once a month, but I haven't been there in about eight months now, so it is obviously working. I like their availability.
review users
Shawn S_2
October 23, 2019
It is something that I have to have. It keeps me functioning the way I would like to function. I have had a few good nurses and one that was not so good.
review users
Ralph S_3
October 09, 2019
It wasn't perfect, but it was close. The most required thing was to lift my wife to the chair, toilet, or car. They were able to provide the physical part. I liked one gentleman in particular. He really made sure that we were happy. When the girl couldn't come, he came here. He was here all night long because the girl couldn't come. I was really impressed with that. He was really dedicated.
review users
Beverly D_4
I was in the hospital, and he was here at home, and I felt like I had a chance to recover while he was at home. I like that they were very caring and very exact about the care and did what they said they were going to do. They were very trustworthy.
review users
Carol G_4
August 20, 2019
In the past, I've had to go out to the hospital to get things done. Now, I've been able to get them at home, and I can get things done on time. The agency seems to be professional. The nurse I have is very good.
review users
Kristin W_2
June 14, 2019
They give me my infusions, which keep me alive. I like that they are reliable. They always keep their appointments.
review users
Victoria K
March 11, 2019
I like that they come to me instead of me going to a hospital. I like that it is comfortable being in my own home.
review users
Chelsea M
February 25, 2019
The customer service is great but the meds have not necessarily worked. But, hopefully they work as time goes on. They are very thorough.
review users
Alan Z_1
February 08, 2019
She helped me a lot. I got back to where I was before because of her. The lady was thorough and pushed me. She knew when I was tired and needed to rest.
review users
Anonymous_1295
January 15, 2019
It isn't a very big impact just because we only used them for a very short period. I like their attention to detail, the questions that they asked in the interview, and their thoughtfulness.
review users
Irene W_2
November 21, 2018
They cooked breakfast. When I couldn't get up, they would help me. It was great! They were there when I needed it. They took initiative to do things before I asked.
review users
Anonymous_894
September 17, 2018
They're helpful. They should just keep doing what they're doing and have consistency. Some of the aides have been inconsistent.
review users
Sandra D_8
September 17, 2018
She could no longer find veins in me and that was sad. They are on time and they send the medications ahead of time.
review users
Anonymous_890
July 26, 2018
If they weren't able to come, I wouldn't have been able to have my surgery. They are pretty attentive. They seemed to like their jobs.
review users
Debra S_2
July 24, 2018
They got in here and do their job. They got things done. They were friendly. They were friendly and knew how to do their job.
review users
Deborah E
June 07, 2018
I have trouble with some things and my caregiver helps me with those things. I have a good caregiver with them.
review users
DoraS
April 11, 2018
Their follow-up and punctuality is good. Their follow-up is very good.
review users
Belinda L_1
I have a port, and the caregiver could not access that correctly, and she bruised me. I did not like anything about her. She made a mess of my house. I would have liked them to send a different caregiver because I did not care for mine at all.
review users
Tatiana L
March 07, 2018
It's a new company, and I thought they needed to be a little bit older. They were very nice and very helpful, and I trusted them. They would come in and help me get him out of bed. They did a lot of things I didn't feel like I was strong enough to do. They were also funny and light, and they had great personalities. They sent very interesting people.
review users
William E_2
January 25, 2018
What they had to offer me was very relevant. Especially the speech therapist. They put me on a pap tube because they were afraid I was going to choke. The swallowing specialist had all kinds of exercises and was very supportive. He was providing useful information as far as swallowing is concerned. The professionals at the hospital, they may have been aware of that information, but didn't share it with me. All three people I had caring for me were, as people, open, caring, and compassionate people. They had to be professional in the health care industry also. If the three are any metaphor for the company, they are running a very tight ship. I believe the occupational therapist was a musician and he gave me some exercises and information about practice. I play organ in the church and that is the main source of my income. I wasn't having any particular problems but she offered some things which greatly made me stronger in that area.
review users
Linda W_13
January 17, 2018
BrightStar Care has given me a nurse who is compassionate, professional, and good company. I am receiving infusion therapy and the saving grace is that the nurse is so good.
Show all 52 Reviews
Show Less

Other Living Options

  • assisted-living Assisted Living
  • independent-living Independent Living
  • nursing-homes Nursing Homes
  • ccrc CCRCs
  • memory-care Memory Care
  • adult-day-care Adult Day Care