Home Instead - Cleveland - Parma
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- 12000 Snow Rd, Suite 7, Parma, OH 44130
- (440) 888-3809
- 4.9 ( 41 reviews )
- Home Care
Related Costs
Description
About This Community
Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
Reviews
4.9
( 41 Reviews )
MarmelonCK
February 08, 2023
My mother has had in-home care for almost a year now and I have only good things to say about Home Instead. The administrative staff is always very friendly and responsive to any request I've made. My mother's health care worker, Val has been her care giver from the very beginning, and consistency matters. She is excellent with my mom who has some dementia and is unable to walk. The best thing about Val is she can make my mom laugh, and mom makes her laugh too! She also does her caregiving responsibilities in a very professional way and is always on time. I am very grateful that Home Instead was able to find a good match for my mother the first time around. I highly recommend their services.
steveschwarz
October 05, 2021
Fantastic caring and professional people. Highly recommended
Steve Sprague
July 21, 2021
Good communication. Reasonable cost. Nice caregiver. Perfect for my mom's current situation
RuthN
August 26, 2020
In my case, I wanted someone to be with my mother primarily so I could 1-go shopping early one day a week, 2-work on a project in another part of the house without needing to stop and take care of my mom’s needs, and 3-have extra coverage while I was on vacation. My expectations of the caregiver were sometimes to assist mom with bathing and dressing as well as toileting, and to give pre-sorted meds, but also to interact with and engage my mother in activities which she enjoys. She also has needed supervision in ongoing physical therapy exercises.
There were a few communication issues at first with the agency in understanding what was expected of each other.
There has so far only been 1 time when the caregiver didn’t arrive on time. I haven’t personally interacted with all the caregivers who have taken shifts while I’m on vacation, but interactions that I did have were all satisfactory. The agency has worked diligently to get all the shifts covered that I needed - few hours in morning and few hours in evening.
Cary Schneider
December 23, 2019
My husband had a stroke in March and we hired Home Instead to provide support, as I had to return to work in August. We needed basic care-giving, as my husband was able to dress, bath and feed himself but needed some assistance in performing basic exercises and transportation to/from activities. Home Instead provided excellent caregivers and Jeff enjoyed the time he spent with each. We would highly recommend Home Instead to others who are in need of their services.
Russell
April 24, 2019
I am so grateful to be able to go to work and not worry. ALL your employees are kind and caring toward my Mom. THANKS!
Karen Schmidt
January 17, 2019
Wonderful staff. Char, Diane, Madelyn and Sue are all A+ people. I am so happy my mom used them and they gave us great peace of mind!
kra
April 30, 2018
The three ladies who tended to my mom and dad were great. TeriAnn went above and beyond and developed a special bond with my parents. She often took them to breakfast prior to grocery shopping. All the caregivers were warm and compassionate.
kslo
March 05, 2018
Home Instead has been wonderful for my mom. It has allowed her to stay in her own home and me piece of mind that someone is helping her and looking after her when I cannot be there. Home Instead has been wonderful and I would highly recommend them to anyone needing quality senior care.
Russ
November 16, 2017
Dawn treats me like family. Goes above and beyond with her care for me. Always asks if there is anything she can do for me before she leaves! Home Instead is fortunate to have her as a caregiver. While I was at the Oaks of Brecksville for rehabilitation, I used Home Instead for transportation and have been with them after returning home ever since.
Susan & Mary Jane
The care my mom is receiving from Dorothy is super. Dorothy has caught some issues that could have become problems for mom. We just love Dorothy. Give Dorothy a star.
DLI
November 01, 2017
Home Instead provides my family the opportunity to be together by providing home care.to my 89 year old mother. We get the breaks we need while my mother receives quality care from caregivers who really care. They are gentle, effective, and reliable. Without Home Instead, my mother would be in a facility, separated from my father to whom she jas been married for 69 years.
Karla Wood
September 21, 2017
Home Instead was a fantastic service! Debbie was my home health aide and was very attentive. She took care of monitoring my prescriptions, made me breakfast and lunch, did all of my family's laundry, and stood watch while I took a nap each day. Her relaxed demeanor and sense of humor (so important!) made each day a joy! I truly look forward to having her return in approximately 4 weeks!
Erica
September 18, 2017
I have been working with Home Instead on behalf of a 40 year old friend with brain tumor/cancer. THEY ARE WONDERFUL! Everyone is kind, responsive and helpful. My friend loves her caregiver and most importantly, trusts her. I highly recommend taking this step regardless of your situation to bring you peace of mind and great care!
MichelleR
September 18, 2017
Very attentive!!! My mom was very happy with her care giver!!!
Anonymous
September 09, 2017
My caregiver has my back. We get along very well. He loves everything about care from Home Instead. Jackie is, in Bob's words, "a ray of sunshine daily."
gwvitt
August 22, 2017
Your wonderful help makes our lives go smoothly. We appreciate the many errands & service. It helps us cope with the chores necessary to keep the house running. Your cheerful attitude brightens our day.
Diane
August 21, 2017
The best care ever. Cathy treats my mom like her own mother. She is always willing to do whatever mom needs.
Debbie
August 21, 2017
I love the scheduling ease of Home Instead. Our caregivers are very qualified and professional.
Denise C.
July 17, 2017
Home Instead took care of our Mom until she could no longer be at home.
They provided excellent care for Mom, worked with us to to accommodate the times we needed and their care givers are compassionate and responsible.
Thank you, Home Instead, for your great service.
Laura Cummings
July 14, 2017
There's no greater gift than to care for and love someone as much as you do. My mother's caregiver, April, has made tears turn to laughter and anxiety to peace. She is attentive to my mom's needs and treats her with love and dignity. Prior to Home Instead I had another agency. There were things that began to concern me: my mom asking if "they" are coming again, a call from the agency telling me my mom wasn't answering the door : while they were at the wrong house, a guarantee of the same caregiver fell through as each day a new categiver was coming. So, I was pretty prepared when I met with Shanon Gielty the coordinator to ask some questions I had never considered as well as share with her my expectations . She listened and reassured me: most importantly, she followed through. She selected April based on my description of my mom and how I imagined a perfect caregiving experience to be. Now, instead of my mom asking "why do they have to come?", she's asking "Where is she? Is she coming today?" I come home to find them laughing, dancing and having so much fun. There are times I honestly think my mom would rather be with April than me. That says a lot because my mom and I have been best friends and "partners in crime" for forever . I presently living with my mom and knowing that she is well cared for I am able to take some needed breaks. In the fall when I return to teaching I know I will feel less stressed knowing my mom is safe and happy.
Lisa837001
May 03, 2017
He likes those who sit with him and talk. He likes having help with the dishes and vacuuming.
A Concerned Daughter706615
March 30, 2017
Unfortunately, I don't have a lot of experience with home care services, and fortunately we are able to afford to have care in the home versus moving to a nursing facility. All the people are very nice and try to accommodate as best as possible to our requests. I feel the most concerning issue seems to be the limited amount of caregiver pool there is to choose from. I don't know if they have a hard time finding people to work in this field or if the type of person we are requesting is rare. On a positive note, however, they have always had someone to fill the openings, so that has been very much appreciated. Overall the caregivers are competent and compassionate, which is what is expected when trusting someone with your loved one.
Alice817436
March 30, 2017
I live far away from my mother, who is in a nursing home; so, a good, reliable caregiver is essential, Home Instead staff--professional, courteous, compassionate, and flexible. Caregiver-5 stars!
Francis726080
March 29, 2017
We are very pleased with their services. They go out of their way to accommodate our needs. The gentleman that we work with is just great.
1932lpetti
March 27, 2017
Very professional and caring service. We are so lucky to have found Home Instead. Highly recommended.
JoyceG
November 08, 2016
I have had such a positive experience with Home Instead Senior Care! With a broken shoulder and broken arm, I was really limited in caring for myself. I found each and everyone of the staff to be sensitive to my situation and willing to help me with everything that I needed. After approximately a month I was able to care for myself, but I will not hesitate to contact them again if and when I need it!
Linda Miller
December 30, 2015
I would recommend Home Instead without hesitation. I am very satisfied with the level of service to us.
P. O'Brien
They are always there for me. I like my worker. She does a good job. This is a terrific service.
Jean19
May 14, 2013
Jane is quite intelligent - she makes good decisions. She is also very well organized. She has good social skills and ismkind and considerate with others. She is a pleasure to be with.
Nancy35
April 17, 2013
Christine is my caregiver from Home Instead Senior Care. She is completely reliable, efficient, thorough, and caring. We enjoy a very comfortable patient/caregiver relationship. Christine understands me very well. We have a lot of good laughs together. I am very grateful!
James26
April 17, 2013
It doesn't get any better than five stars
Louaine
April 11, 2013
Everything is just wonderful!
eileenp
April 09, 2013
My uncle is receiving excellent care from Home Instead caregivers. I also utilized Home Instead in my previous position as a director of an Assisted living facilities. Home Instead provided companion services and transportation services to residents who were in need of services in addition to assisted living services. The caregivers are highly trained and caring individuals.
lisajanik
April 09, 2013
I used Home Instead to care for my Mother and they did a fantastic job!
GAC
April 09, 2013
I used Home Instead for several years for my parents. All experiences were positive and my concerns were dealt with promptly. I would use them again without contacting any other provider.
Ann S
April 09, 2013
Outstanding professionalism and responsiveness. HomeInstead's flexibility and empathy won over a senior who needs the service but was ambivalent about accepting help. Can recommend them.
lehmand
April 09, 2013
My mother was using Home Instead for 3 months up to her passing. The agency kepth the family informed of what was happening with my mother. I can't say enough about the care-giver Danielle, who my mom really bonded with. She took the time to vist with my mom on her own time when she was in the hopital and we were able to hear may good stories of the time Danielle spent with my mom. I would definitely recommend Home Instead to anyone.
Marion6
March 28, 2013
Does everything fine. All girls are pleasant and agreeable. Gets things done on time.
Leonora1
March 28, 2013
Pam, my caregiver is a blessing to me - cheerful and efficient. We have become great friends.
Diabq
March 20, 2013
My Senior Care - you don't have enough stars for Brenda. We trust her ways of taking care of me and my belongings. She is like a gift from God.
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