Their reliability helps me out the most, knowing they'll be here. I like that they keep in touch with me about my aide and their schedule. They make me feel important.

They help with showers. I like the caregiver they send over. She is nice, reliable, and takes care of my grandma.

The caregiver we had was more or less a babysitter. She had been asked by my hospice aide to change the sheets, and she didn't do that. Basically, all she did was babysit, so I could go out and do other stuff. There were some problems with scheduling. I would change the schedule and the person would come on the old schedule, not the new schedule.

It was a matter of convenience or peace of mind since I just had surgery, and it wasn't recommended for me to be alone. They're there when I needed it and are very reliable.

The facility really values someone being there with changes. The people care about providing quality care. There was one caregiver who was not providing adequate care and Synergy took care of it immediately.

It had a great impact on me and my sister. They take great care of her and I don't want to worry at all. I would definitely recommend them because they are very personalized and professional.

She comes here at night, so I can sleep better. My caregiver is dependable, I like the way she interacts with Jonathon.

She was helpful in my needs, pleasant to talk to while she was there. The aide I had was helpful, pleasant, and thorough.

They just provide good people. They have nice people who do what they say they will.

They have allowed me time to do things I need to do. They have been responsive to our needs.

They've just been flexible with staffing on short notice. They do a good job of meeting your specific needs.

They get him up in his chair alone, and I don't have to do that. They are always on time, and they are a big help.

It was the same caregiver each time. She tried to keep him engaged with conversation and offered beverages and food throughout the day. I liked the consistency and the personal service from the owner.

They provided the care needed. I did not have to worry about cleaning. The aides were very good.

They give me time to run errands and get things done. They have been reliable. When they say they will be here, they're here.

They could have people who are Highly trained to take care of my mother, so that I don't have to worry about what they know. I like Ron and Don, the people who I can contact to resolve issues. They do care, they listen to our concerns.

There are some caregivers in particular who has bonded with my mom, and we appreciate those caregivers. I like when speaking with Synergy management they seem to be very responsive.

Getting to medical offices and she has some time left so she does some laundry and cooks food for me. She cleans the living room I like that they provide us with driving services and also that they provide in-home health. They can also do any type of home care that you need such as laundry.

They help the most through getting my mom to dialysis. The communication could be improved.

If the agency could have had the caregivers speak American English, that would have made life easier. I think they need to teach the caregivers how to operate equipment better, like for cooking and the dishwasher.

They send qualified people who take instruction. I think that they are professional and personal.

There was one aide that didn't work out and was let go. It took awhile to realize she wasn't on the ball and helping during Covid-19. Sometimes I was left with nobody. I liked their communication.

SYNERGY HomeCare made my experience positive by helping me get around the house in need. I like SYNERGY HomeCare because they work hard to make sure the client gets what they want.

They have given me peace of mind by knowing my husband is being well-cared for. They're very responsive to my requests and the quality of the people they have sent has been really good.

Anytime I have ever needed anything, SYNERGY HomeCare is always there for me and is flexible in working with me and my crazy schedule. I like the quality of the services that SYNERGY HomeCare gives but I do not like that they do not take my insurance.

SYNERGY HomeCare made my experience positive by being professional making me feel that they were available when needed. I like SYNERGY HomeCare because they were very straightforward and honest.

The caregiver was so proactive and instinctive about the right things to do. I felt like they responded quickly to any issue that we had.

We have a lot going on so it was pretty stressful trying to handle everything. This has really given all of the family time to have a life of their own. I think they are very personable. I feel like Ron and Don have been very friendly and well-informed.

They helped my mom get dressed and helped to go to the bathroom. The aides that came out were wonderful. Ron and Don were able to do their job.

They gave me peace of mind, knowing that they were here when I couldn't be. I like that the owner was very willing to work with me and bend over backwards for me.

It helped knowing that there was a trained person to be with her at night so I could sleep. I felt they are well supervised, I like that they brought in a caregiver to meet her.

She was in a vegetative state, but it was helpful for me to have someone to help her. The nighttime people were excellent, I was able to sleep. I already have recommended them. I liked Ron and Don.

It helps me get to and from where I need to be. I like that they're very personable and responsive when I need anything.

They do things I cannot do for myself. The people they send are good to me.

They have allowed me to sleep more because of the overnight care. They have great communication.

They make me have to stay awake in order to monitor what they are doing. They could be more active with their caregiver education. The night shift doesn't give any care.

She helped me from my first day out of the hospital. The caregiver was excellent and everything was easy about it.

They fill me with confidence. I like that they are responsive, professional, and experienced.

There are several things that could've gone better. There were mistakes made and a lack of a caregiver one day. They had a caregiver who was on the phone all the time and was preaching to other people in another country. One of the caregivers left early and there was no coverage, which caused Carol to fall out of the bed and that killed her. I loved the owner, he was great. They were all wonderful people.

They do everything that needed to be done. I like the quality of their care.

It is very helpful to have someone here to help with my mother-in-law's care. They help her shower. They have sent me a caregiver who is very good.

The services were here when I needed them on short notice. I would recommend because the agency was very helpful.

She worked with my physical therapist to learn how to help me. They listen to what I need and are flexible with scheduling.

We have had times where we have had them to not come, and they were flexible. They are just a good agency and she likes using them.

They should be consistent in showing up. They should improve their communication.

I don't have to do the things that they do. My mom trusts them. It is easier for my mom. They are honest, follow-through, and they are trustworthy.

They do house work and are a companion for my wife. They listen to my needs. The first couple of caregivers I got did not work out then they got us someone we really liked.

They have helped us with our daily chores. They have taken care of us. There is an ease of communication.

They should have kept the same caregiver with her and they should have been able to socialize with her or engaged her. I think that they should let us talk directly with the aides.

They have helped by unloading the work of the family. I would like them to have a more consistent, quality staff.

They can send helpers that stay the whole time. They could improve expectation of the employees.

I haven't heard anything bad about them yet and they seem to be doing a good job. I like the owner, he seems straight forward and helpful.

They can be better at contacting me. They are there when I need them.

It allows me to take care of things. There were some caregivers who had some poor English. It was hard for Flora.

They always do their job and never sleep. They were on time and top quality. They do a good job.

If they were more aggressive in the care given, if they could do more around the house, like the little house chores. If they were more consistent with their care workers, there are too many coming in and out.

I could not do it alone, at all. It makes my life so much easier. They pay attention to what you say.

My father really liked the caregiver that came, however she didn't speak English that well. The owner was wonderful and very accommodating.

They find a caregiver with the best match possible. The office staff is very friendly.

All I need is supervision in the shower, which does not have much of an impact on me. They only come in when I need to take a shower.

He was afraid to be alone, and afraid for me to leave, and they were there and encouraging to him. I think that they provide fabulous people. My husband was in the hospital for a week, and they sent someone out there to be with him which was great.

They check up on me to make sure I'm taking my medicine. I can't say enough good things about them. They are reliable.

The client is able to do things, like shower. The owner is very attentive to your needs.

I was told I would receive information about what the caregivers were doing but I never received any tracking. She was a high fall risk and was supposed to have 24 hour care. One of the caregivers left for lunch for about three to four hours. The patient fell while they were supposed to be watching her.

They help the most with just filling in with the care that she is already getting. They can improve on their communication and create standardizing care plans for clients. They got the care in place very fast, but they did not tell us exactly what they were going to be doing or about how we were going to be having multiple caregivers. They need to have a small survey for us to let them know of exactly what we need.

It has been very good. There is nothing to complain about. It enables me to continue in a very difficult situation. If you can afford it this is the way to do that. They have been completely reliable and I'm not worried about having coverage.

I like they are there for us. I like the representative they send out.

They do some housework for me. It helps me to not bend over and scrub. They show up on time.

Continue to improve and get to know what my mom and dad need and try to anticipate their needs. I wish I knew what they did while they are there. More followup communication.

We use the nighttime service. That allows me to get sleep so I can function during the day. It helps her throughout the night. I appreciate their ability to provide the service we need and the flexibility.

They are here when I go out of town. They show up when they are supposed to.

It helps when she is here. She is here three hours a week. She runs errands and picks things up, and does things that I cannot do. I am on a walker, and she helps me not fall over. I have them for a short period of time, and they do a good job. They supply someone, and that is all that is necessary, but they should follow through with what they say.

The services are helpful by assisting my daughter with her everyday needs. I would like for them to improve the scheduling. We aren't sure who is going to show up on the days of the care.

They could have provided a house cleaner. They need to deliver what they promised in writing.

They were reliable, they were helpful around the house, and they kept my loved one company. They were very helpful with doing the laundry and making meals for my loved one.

The agency could make my life easier by guaranteeing me that I won't get in an accident while in their care. I liked that they were nice, efficient, and confident.

They did some of the things that I wouldn't or couldn't do. They are very kind, friendly, and easy to get along with.

They are consistent with the schedule and the caregivers are always on time. They are very hands on and they are very good communicators.

They need consistency of the personnel. I just think it would be nice if someone would have some consistently. The cost is too high.

I am able to get away if I need to, and I know that they are safe. I like that they are personable and pay attention to detail.

They have helped him by taking care of things that would I would normally, such as mundane activities, like showering, shaving, and exercising. I like the communication. I think the caregiver has taken good care of my stepfather.

They need to be more in tune with her mood and how she is doing. They are responsive, and they try very hard to match a caregiver with the client. They pay attention to the details.

They go above and beyond. If the caregivers are needed outside of the normal schedule, they are available. They are reliable and they have excellent communication between management, the caregivers, and my loved one.

They help just by being here and being willing to do things.

The services were helpful. Someone was there with my mother for whatever needs she had. They were very responsive to our needs, and we enjoyed all of the people who served us.