Touching Hearts at Home - Dayton, OH
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- 305 E Stroop Rd, Kettering, OH 45429
- (937) 870-2015
- 4.8 ( 100 reviews )
- Home Care
Related Costs
Description
About This Community
We go the distance to understand your unique interests and personal needs. We understand how important it is for you to feel active, valued, and engaged. This level of care allows our Caregivers to give the physical, emotional, and spiritual support that everyone deserves. Our Caregivers are ready to serve you today.
Reviews
4.8
( 100 Reviews )
Robert K_24
February 28, 2023
They help my mom but mostly my dad and it's been very helpful for them to have that aid.
I would recommend them because they have been great and very helpful.
Cathy G_13
February 14, 2023
They bring out two of my favorite girls, and they have really been very helpful. I love them! The agency is perfect about sending gloves and things like that as I need.
They are reliable, call me if someone will be late, tell me who will be here, and they are a good company.
Luther "Eddie" P
I need assistance around the house, and they come in to help me every day. They help with chores.
I've been there for 4 years, so I've had a lot of experience with them - they run a good ship. Kelly, the owner, is great!
Aggie and Michael M
January 26, 2023
I could get out and do things while they stayed and helped with my husband.
I like that they are really friendly and the people who came were tremendous.
Larry F_10
January 26, 2023
They are so helpful to me. I think they also are helpful to her. It takes some pressure off of my shoulders so there are eyes on her three or four times a day. They make sure she gets care.
They are on time and very thoughtful of the client's needs. They have a good feeling of care.
Irene S_4
January 13, 2023
They really helped me, so I could go do doctors' appointments and not worry about them.
They fulfilled the services that we needed them to.
Irene S_3
December 12, 2022
They are part of 10 Wilmington Place and they came in to sit with my mom while my father was in a doctor's appointment.
I appreciate that they showed up for my mother.
Linda L_34
December 12, 2022
They keep me on my meds, otherwise I'll forget.
They are all really nice.
Mariada “Bootie” Z
December 12, 2022
They have provided the care needed. They are on time.
They are easy to contact.
Anonymous_4369
November 30, 2022
They get my lunches for me. I broke my hand.
Scheduling can be a bit difficult. I could use more care than I'm asking for, but it is cost prohibitive. I feel like I'm not getting the hours that I want but rather the hours that are left over.
Kathy S_44
November 28, 2022
I'm not able to be there that much, and it makes my life easier.
The services are responsive and helpful.
Nancy P_26
November 11, 2022
It helps me a lot. They get David up and dress him, which I can't do all the time.
Their staff and personnel is very nice.
Sandy and Don P
November 11, 2022
In most cases, they have been very good help. They are reliable.
I like that they have been very punctual.
Betty F_10
They were always there on time and always there to help the patient.
They were very caring with the patient.
Cheryl M_24
October 26, 2022
They get her up, get her dressed, and get her breakfast.
I like that they do the note log. The people are very nice.
Ellen R_6
October 26, 2022
For me, it's huge because I would be worrying about her. She feels like they are a pain, but I know she does need them.
I like that they are very patient.
Dottie S_3
October 19, 2022
They are friendly, knowledgeable, and caring.
I like that they keep in touch if they will be early or late.
Lisa C_27
October 19, 2022
They are very good companions for her.
I like that they have been receptive to our needs. We have stopped and started a few times and it has worked out well.
Lisa R_16
October 13, 2022
The agency is reliable.
I like this agency because they have good quality aides.
Norma H_4
September 28, 2022
They did very well with helping her. They helped her to get dressed and to take her medications.
The people that I met were really good with her and made sure to talk to her.
Cynthia B_12
September 28, 2022
It gives me peace of mind.
I would tell a friend they have been consistent.
Faye H
September 26, 2022
She can't see and doesn't walk, so helping her with carrying things or bathing and other things like that is really nice.
We have had great experiences with the leadership, nurses, and most of the management and would recommend them because of that.
Christine E
September 15, 2022
They could have had more consistent caregivers.
They were flexible and responsive.
Roberta S_2
September 15, 2022
It'd be bad if I didn't have them, but I have to do things to help my wife out.
I like that they always have people available.
Pam and Leonard B
They've had a positive impact. It's made things easier for me by allowing me to get needed rest.
I like that the staff is very professional.
Monique H_3
August 16, 2022
They have enabled my brother to stay in his home.
There needs to be continuity of caregivers.
Sue F_9
July 25, 2022
There were a few times when no one would show up. I could not walk the dog when she did not come.
I really like that the caregivers were really nice.
John P_50
July 22, 2022
It is mixed because of the client, she doesn't like people coming in, but they try their hardest.
They seem to be very responsive when we ask them to do something.
Thomas M_8
July 14, 2022
I would not be able to get by without their service.
I love the caregiver that comes to my house, it means so much to me.
Sylvia M_2
July 13, 2022
The most helpful has been if there is a change in personnel the staff comes out to introduce the new caregiver. They introduce the history.
I would recommend them to anyone.
James A_15
June 10, 2022
They helped us the most by providing effective services and the caregivers were here.
I liked that the caregiver who came was professional and knowledgeable about my husband's medical condition and knew techniques to treat him.
Linda Z_4
June 10, 2022
It provides comfort. I know someone is here with the client all the time.
They were able to meet our needs on a short notice. They have been reliable.
Colleen P_4
May 27, 2022
The caregiver we have has been very enjoyable. She is someone cheerful that we can interact with.
From what we have experienced, what they do really stands out from other agencies.
Adele G_1
May 24, 2022
They've cared for me very well. They listen and are attentive. They care a lot.
They always call if someone can't come and let me know if someone else is coming.
Pamela H_12
May 13, 2022
Touching Hearts at Home is doing its very best as my mom is difficult to handle.
Touching Hearts at Home calls me and let me know what is happening.
Lisa B_28
May 13, 2022
I had less worry because someone was there to help my parents.
They offered a wide variety of services that were extremely helpful to my parents.
Fred K_5
April 26, 2022
The lead comes out often and checks in with us.
They communicate well with me.
John V_13
March 28, 2022
They are always here when I need them and goes beyond.
People are very caring and prompt.
Mark M_23
March 22, 2022
My mom is very happy with the help she is being given. My mother gets the help she needs each day.
My mother takes medication, and about three times when we have picked up the pill boxes, her medication has not been given. They need to follow up to let us know why my mother did not take the mediation.
Vernett B
The caregivers are very good.
I like that they are helpful, friendly, and caring.
Brian L
They make sure she is groomed and fed.
Touching Hearts seems to really care about their clients.
Amy K_12
February 24, 2022
They have provided care for Mom. I have peace of mind that my mom is taken care of.
They always keep me informed.
Peggy P_3
February 09, 2022
They have made my experience positive by always being pleasant.
I like Touching Hearts at Home because they are always on time.
Terry A_4
January 17, 2022
She addresses whatever we ask her to do promptly.
They do what they say they are going to do.
David M_24
January 17, 2022
They assist my mother with getting through her daily routine.
I like are that they are intimate in their care.
Wanda B_8
January 17, 2022
They provide really good feedback.
They are reliable, professional.
Michael B_35
December 30, 2021
I am limited on what I can do and where to go in the facility. I am single and do not do laundry well so they help me with that.
Touching Hearts at Home are the only ones available to me right now. They are polite and on time.
Tina R_2
December 10, 2021
It was nice to have someone there every day that made sure their pills were taken. They helped the most with the pills and the care that they needed.
They were very willing to work with me for the scheduling that we needed for my parents. We had a couple of people we really liked, and we were able to work out a schedule where everyone was happy.
Anonymous_5345
November 09, 2021
One thing that they have done to make my experience positive is getting me help very quickly to my aunt. Everyone was very kind.
I like how they were able to get help to me quickly, especially on the short notice that I gave them, and everyone was very friendly.
Richard P_7
November 09, 2021
They take me around on errands, as I cannot drive. They set up my shower and help me with my clothes, clean clothes and basically whatever I need.
Touching Hearts did everything for me. They took care of all of my needs and whatever I have to do.
Jon H_7
October 25, 2021
It is helpful for me to have someone else help her. I know can leave the house without having to worry about her while she has a caregiver with her.
They have been flexible.
William "_5
It relieves me of extra responsibility so I can get away.
They are reliable. However, they are expensive.
Tim C_2
October 13, 2021
For a very long time we had a single caregiver, but they moved away. They try to be as consistent as they can because its difficult explaining the needs every time.
I like that the supervisor is involved and tries to meet every need for my dad.
John E_14
October 13, 2021
They keep track of my blood pressure.
I like that they seem to care about the people they take care of.
Betty H_30
I felt very comfortable leaving my mother with them.
They seemed to be very caring and answered questions appropriately.
Troy B
They help with things like whatever I need done. They help with bathing.
I like that they gave us a good caregiver.
Marie M_18
August 27, 2021
Some of the ladies are very nice, but there has been some inconsistency.
The first week we had 8 different people come to the house. We would like to have the same couple of people come on a regular basis.
Larry R_10
August 12, 2021
They could probably have more suitable replacements. That would be a really good thing.
I like that they have been consistent at providing service. I would consider them dependable.
David L_23
August 12, 2021
It is the same thing, like I said some are amazing, but others still need more training.
Some caregivers are excellent, but there are some that are not that good, so maybe some more training.
Anonymous_5027
July 29, 2021
They have been willing to do what I need done.
They need to be more consistent in the caregivers they send. I have had many different aides.
Ann G_9
July 15, 2021
They are helping me with transportation and household chores.
They are reliable and do what they are asked to do.
Mari Carol T
June 30, 2021
They have ironed my clothes and we play games together.
They are on time and they are willing to help.
Mary R_16
June 24, 2021
She took me shopping. She took me to the grocery store. She took me to get ice cream.
The girls that work for Touching Hearts at Home are wonderful.
Sam S_6
June 07, 2021
They do anything that is required such as cleaning the house.
They are reliable and they are honest. They work hard all the time with you as a client.
Mary L_37
May 27, 2021
It helps the family, since we work and are not able to lift the client ourselves. It is nice to have people that can do what we cannot.
They are very accommodating and flexible with us.
Anonymous_4820
May 21, 2021
They help most by keeping her in her home.
It has been a rough year. They could have a better fit of caregiver and know their client's status better. They need to understand them better in order to pair them with the appropriate caregiver.
Kathy Z_3
May 15, 2021
I get to do my chores when they are here. They do whatever I ask them to do.
The communication is good. I like their websites and I like all the information they put on it. They have never missed coming to us.
Tammy B_5
April 23, 2021
The caregivers need to be more educated about the specific needs of the clients.
The scheduling is easy, which I like.
Terry R_2
April 23, 2021
They are very understanding and sympathetic.
They are pretty straightforward and reliable. In the end we have ended up with 2 very good aides.
Harry G
April 19, 2021
They help me with medication.
They are kind. They help me get dressed and take a shower.
Debby B_1
March 31, 2021
The people that they send are always outstanding.
I like that they have always been very responsive to any changes when I need to make them to the schedule.
Ronald S_3
February 25, 2021
The agency needs to be more consistent with the caregivers that they send.
The agency needs to work on keeping a regular schedule with their clients.
Monique H
February 23, 2021
They allowed her to stay in her home for three years after she was diagnosed. They supported the family since they took her to the doctors.
They are flexible when schedules needed to be changed or we needed to add shifts.
Alice E_2
January 28, 2021
The ones that have come to my house have done everything that I've wanted.
They work with me and they do their best to get me what I ask for.
Anonymous_4386
January 12, 2021
They did what they promised so it was all good.
I had a long time before I even got an invoice.
Chris L_5
December 28, 2020
Every time I come home the house is clean. She is so sweet, I enjoy her.
They are so kind to me, I fell in love with them the first day they came.
Anita M_4
December 04, 2020
They helped out with my dads personal care and they gave me a break.
They arrived on time when their shift started.
Geraline "Hope" N
The nurse would check my vitals. The caregiver would help me get my strength back.
This agency was very good to me.
Kari H
December 01, 2020
They keep him calm and entertained. They help him. It gives me time to get out of the house.
The turnover has been hard.
Teri M_2
November 19, 2020
They don't just take care of one of my aunts, but look after both of them. They've really saved our care system and exceeded expectations, hopes, and desires.
I've already recommended them. They're absolutely, flawlessly reliable and accommodating. They cause me no issues. They handle my issues perfectly.
Susan B_23
November 11, 2020
They provide care to him and many times I am at home. They help him get up, with therapy, cleaning, eating, etc.
The staff is very personable, the caregivers that come to the home are very kind to my husband.
Mark H_10
November 06, 2020
They helped me do exercises and helped with all of my care that they were allowed to.
They are very compassionate, caring, and friendly.
Mildred C_2
October 20, 2020
We had engaged them to be with my mom which made it so that my siblings and I could live our lives and go to work.
They are very responsive to any phone calls and the caregivers were trustworthy and did a great job.
Brett S_2
It had really helped my mom in getting away and getting errands done.
They are really good at communication and working with our schedule.
Zach P
October 01, 2020
They have shown up when they said they were going to show up. They are there on time, and they show up when they say.
The ones that have been out there have been really friendly and have done a wonderful job.
Fred M_6
October 01, 2020
I wouldn't trade who I have for anyone because they have a relationship.
They are very compassionate and it is not about the job but rather the people. They work around my schedule and if there is something going on they let me know about it.
Darlene S_3
October 01, 2020
I do not have to worry as much and I am being care for.
So far they have done what they said. I have had a lot of companies and this is the best company.
John P_24
September 15, 2020
I needed a lot of help, always needed caregivers, and they were able to help out.
A lot of the people are really personable. They did what we asked them to do.
Nancy B_31
September 03, 2020
They help me around the apartment.
They help a lot. They help with my shower.
Stephen F_2
September 01, 2020
The impact is really beyond anyone's control. They can't really have a greater impact. They do a good job providing feedback and keeping Leo's safe.
I like that the company is very helpful. I like the portal updates.
Michelle C_10
August 17, 2020
Everything they do helps. They do groceries and help me in and out of the tub.
They do a good job, and if there is an issue, they take care of it. They are reliable.
Anonymous_3262
August 11, 2020
I don't have a dedicated person to help, so I would like one consistent caregiver.
They're dependable and I like the people that they send out.
Heather W_1
August 03, 2020
They could live here and never leave to help more.
I like that they can adapt to the changes.
Cheri H_1
July 17, 2020
They will drive her where she needs to go and help her get out of her home.
They have been very great with my mother. We put a schedule together and they have done very well with that.
Debbi R_1
July 10, 2020
My dad's able to get out and get to the store to do some things. He feels comfortable so he can get things done.
One girl was there every day, but now she is gone, and now they are having trouble getting people to come.
Cheryl B_7
July 08, 2020
They are there for socialization. They talk to her.
They are doing a great job. They are very caring.
Jami R
July 01, 2020
They give me peace of mind and I know that my loved one is taken care of well while I'm gone at work.
I like how quick they are to communicate.
Ruth L_3
June 01, 2020
I think they keep her oriented to what she needs to be doing and they are coming in to start the day with her and they get her off to a good start.
Every single person who has been with my mom are an awesome group of women who care and they are genuine and they provide flexibility of care as well.
Joan E_1
June 01, 2020
They've been extremely flexible. Her husband just recently passed away and we were able to switch to 24/7 care in the blink of an eye.
I like that it's small, intimate and personal. You don't get caught up in a lot of red tape.
William N
April 03, 2020
They do cleaning, they cook when I'm in the other room. They do fine.
If a guy like me needed them, they are company, someone to talk to and deal with.
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