Family Bridges Home Care
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- 8372 Reading Rd, Cincinnati, OH 45237
- Updated soon
- 4.6 ( 100 reviews )
- Home Care
Related Costs
Description
About This Community
Family Bridges Home Care offers seniors the opportunity to choose the way they want to live. In-home assistance provides individuals with a sense of independence and comfort that can't be found outside of their home. Our service allows our clients to remain in a safe environment with one-on-one assistance from one of our experienced and compassionate caregivers.
Reviews
4.6
( 100 Reviews )
Alan B_5
December 12, 2022
They do everything that I have asked of them.
They take care of me and are prompt and efficient.
Anonymous_6666
November 18, 2022
They are my life because I have mobility issues.
They need to have more people. It took me a long time to get me the schedule I needed.
Norah M
November 18, 2022
The agency was able to accommodate us quickly.
I like the agency because they are reliable.
Sherry B_13
November 18, 2022
They have helped the most by just doing with all the housework that I need done.
I would like if the agency had better billing, and they did not follow my billing instructions at all. They also went caregivers fast with me and had no consistency.
Larie M
November 18, 2022
The agency could lower the minimum of hours, she doesn't need four hours.
The agency is very knowledgeable, and she couldn't ask for more.
Elizabeth T_12
November 11, 2022
We had a lot of trouble with people not showing up, or the people who were showing up were not doing a good job.
They could have had better quality people working for them.
William "_13
There was some misunderstanding about continuing the care after the initial scheduled visits. So the caregiver showed up, even though I said I only wanted them Thursday and Friday. She showed up anyway and we were still charged.
It was easy to schedule last minute changes and the caregiver was outstanding.
Martha B_17
October 19, 2022
They show up.
I like that they are nice and friendly.
Anonymous_6560
October 13, 2022
They need experienced aides.
They could get more aides.
Cindy D_13
September 22, 2022
I haven't noticed any change due to the lack of updates.
I'm unsure of what they are doing due to the lack of updates and my father has dementia so I'm just going to trust
Leann T
September 20, 2022
They were above and beyond. They would take her for walks.
I like that the aides were great.
Anonymous_6394
August 22, 2022
They respond to my questions and any requests I make, they respond to them quickly.
When we needed help they were the only ones that responded quickly, and they came.
Calvin "Ray" Y
They are here at night when we are asleep.
They give us good service.
Debbie R_12
July 19, 2022
The agency has helped us the most by sending caregivers that help my Mom and socialize with her and they're very helpful for her, they appreciate her, and they care for her as if they were family.
I'd tell a friend that the caregivers are wonderful, very professional and they do what they are hired for.
Kim N_2
June 22, 2022
They help her with daily home care and light cleaning.
Nothing in particular comes to mind that could be changed. They were very quick to start services. They were set up and ready in less than 24 hours.
Ursula H
June 16, 2022
She helps with the bathing.
Regina is really nice.
Michael S_50
June 09, 2022
With us not being able to be there every time it is good to have someone there to make sure he is okay.
I like that the gals that we've had, two of them, have been excellent.
Lynne C_1
May 24, 2022
Family Bridges has made my experience positive by being agreeable.
I like Family Bridges because they've provided me with a good caregiver.
Corky S
May 17, 2022
The caregivers have helped the most with their reliability, their care for my wife, and their understanding of the unique nature of the people they are taking care of. Most of the time, my wife's issues are helped by them strictly by just being there. They arrive on time.
I like that they're conscientious. I like everything about them.
Theodore K_1
April 28, 2022
They do basic light housekeeping.
The people they've sent have been helpful.
Carlos N_1
April 27, 2022
The agency set up an appointment to assess my mom's needs.
I appreciate that they respond promptly.
Anonymous_5841
March 24, 2022
They have helped by providing nightly care.
I like the caregivers. They have been very nice and kind.
Kim T_5
March 21, 2022
They help her with her day to day life. They are able to get some work done for her.
They have good communication. If there is an issue they are quick to communicate.
Anonymous_4444
March 16, 2022
They tried to match well with what my mom needed. They accommodated my dad who is not good with technology.
I liked their flexibility and responsiveness. I liked the people we had and the people we had to call.
Katie S_4
February 11, 2022
They need to provide the care that I need as far as being here and having a regular schedule.
I would like for them to get more help and their staff is not available to us. They also need to make sure that the aides arrive on time.
William P_15
January 25, 2022
It's enabled me to get out and do things.
They are easy to work with
Carol D_25
December 30, 2021
The caregivers have helped my mother the most with some of the chores that my mother isn't able to do. It is very difficult for her to do them so they relieve some of that.
I am not sure what needs to be improve, but I just don't make a lot of recommendations to other people. I like the fact that they worked out a payment system that pleased my mother.
Traci T_1
December 10, 2021
I like having someone there that I can trust completely while I am working. The caregiver is very competent and able to take care of things. She gets along with the client well.
I like the responsiveness they have if something comes up.
Lennie D
November 15, 2021
We needed the services because I couldn't care for Art after his arm surgery, and the services helped me rest.
I have recommended them before, I liked how flexible and professional they are.
Karen B_40
November 15, 2021
I had been caring for her and it was too much. They took a weight off our shoulders. They filled in wherever we needed. They really partnered with us. We had a lot of specific circumstances, and they tailored to all those needs.
They called us right away whenever we needed something. The caregivers were excellent.
Kevin B_14
November 09, 2021
The caregiver interacts well with both my parents.
In the beginning we had a few bumps in the road with scheduling, but now we have consistent caregivers so it's great.
Tom C_20
October 20, 2021
They were there when they said they would be there. They provided a schedule and they adhered to it.
They were quick to respond to my request and they got someone out there immediately.
Mary Jane A
September 29, 2021
They've helped us the most by making me feel calm and comfortable, knowing that my grandma has good care and is being taken care of.
I like how they have great quality of people that work there.
Keith W_5
September 29, 2021
The agency helped me get the help I needed very quickly.
I liked that this agency was very flexible.
Arturo T
September 23, 2021
They were punctual.
They are easy to communicate with.
Edith J
July 27, 2021
They really helped because I needed to be there for my husband too. They made it possible for me to do that and other things I needed to do. I knew that she was well taken care of.
I liked that they were there for us and they had good caregivers that could come.
Greg M_5
July 27, 2021
We really needed it, believe me. I was moving her from a nursing center to assisted living. Having someone there to ease the transition made it easier for both me and her.
The people are outstanding.
Bonnie D_5
It allowed us to come and visit and not have to stay with him.
They need more dependable employees that show up on time.
Ann Bernice A
July 14, 2021
I help Ann with her daily living activities since she's not able to do them on her own.
We've been with them for about 13 years, so we're very satisfied with the services.
William A_7
June 29, 2021
They encourage him to eat and stay clean.
Their communication was excellent and always very responsive.
Todd W_4
June 19, 2021
It has kept my mom safe and it has helped her stay at her home.
We have been very happy with the caregivers that they've found. The office staff has been very friendly and very helpful.
Ann M_35
June 19, 2021
They are good at engaging with her and keeping her company throughout the day.
I don't know if they can improve it, but reliability with the schedule would have been good. It seemed very messy.
Burns N
I could do for Burns what he couldn't do.
I like that Family Bridges is attentive.
Sandy S_19
May 27, 2021
It's given me comfort to have them there.
I would recommend them because every member of the staff has been very good.
Donna A_6
May 21, 2021
She needed 24/7 care so the care relieved us at times.
Allison was awesome. I think she was the 3rd caregiver that came in and we loved her.
Joe N_1
April 29, 2021
They have helped us the most by sending excellent caregivers.
I would tell a friend that they have good communication.
Anonymous_2881
April 28, 2021
They could have cheaper prices, but that's about it. He enjoys having the same caregiver.
They have been consistent about the caregiver.
Steve B_15
April 24, 2021
It was vital to have someone over there, they did as well as I could have expected. I was otherwise responsible for the care, so they worked things out with me if anything came up.
I liked their reliability, it was fairly easy to deal with them.
Doris M_3
April 24, 2021
My sister has Alzheimer's and they were able to make things comfortable for her.
We had a young lady and she worked out perfectly. She is an excellent employee.
John K_43
April 01, 2021
They have been patient with him and my mother.
I like that they are flexible and they found us the right caregiver.
David L_18
March 29, 2021
It gave me my life back.
I like the quality that we have. We have two girls and they are both excellent.
Dr. Tom T
March 17, 2021
They took good care of him for me, which made life much easier. We had them here both day and night.
They have been wonderful for me. All of the people we had come, the caregivers, were excellent.
Paul a_1
February 25, 2021
They sit with her during the night and she is able to be safe and not fall out of bed.
My mother in law has fallen a couple of times. One time she also fell out of bed when she was suppose to be being watched. Those issues were taken care of quickly.
Marilyn W_10
February 25, 2021
They have helped me by being a great companion for me.
I like that they are very efficient. When my caregiver can not come they call to tell me and see if someone else can come for me.
Susan D_20
February 23, 2021
She likes her caregivers a lot. They listen and are patient.
I liked they were easy to communicate with. They helped us sort out any caregiver issues we have had.
Anonymous_4456
January 28, 2021
They personally needed to be more reliable, arrive on time, and do some cleaning.
The people were totally unreliable.
Anonymous_4415
January 12, 2021
They are good. The do stuff around the house that I cannot do.
I like Stephany. They do a good job.
Anonymous_4468
January 12, 2021
The caregivers support her and be there for her. She likes having a different mix of caregivers who have different outlooks.
This agency is easy to work with. They are very understanding and willing to help.
Sandra A_7
November 21, 2020
I like that they are able and willing to do anything I ask them to do.
I have noticed the first caregiver they sent to us is diligent.
Lori S_16
November 13, 2020
It has been a huge help for most of her friends who have been taking on the care. It has taken a lot of the load off them and has given the client more freedom.
They did a great job with placing someone with my aunt.
Kathy M_26
November 04, 2020
The aide we have will keep him company.
This agency is flexible with our schedule.
Laura J_8
October 27, 2020
I require them to function, they are pretty important.
They seem to have pretty good employees and caregivers.
Amy R_3
October 20, 2020
The most helpful part of the services is that the caregiver reminds me to take my medication.
The caregiver is very helpful and will do anything that I need done.
Emily T_1
October 14, 2020
They are considerate of my mother.
They are reliable, accommodating, and most staff are pleasant and capable.
Mimi's H
They were great at coming to the home and doing the initial assessment.
I've had experience with the owner and hiring someone with my ex.
Kathy P_14
October 05, 2020
They have taken things I had to do upon themselves.
They are easy to work with.
Mary W_10
September 21, 2020
They do grocery shopping for me.
I like it because they have courteous employees and they are prompt.
Ruth H_7
September 09, 2020
They do everything for my loved one.
My loved one has dementia, so they provide 24 hour care.
Angela M_6
September 03, 2020
They just provided supplemental relief and care.
They are easy to work with and have great caregivers. They are flexible.
Traci W
August 21, 2020
I think the continuity has been very helpful for them.
They had one caregiver that my parents were not pleased with and they sent a new caregiver that fit with my parents very well.
Matilda S
August 10, 2020
The're dependable.
I like everything about them. I like that they're prompt and clean well.
Elizabeth K_11
July 21, 2020
It just helps me tremendously because I am disabled, too. I cannot get around a whole lot but they have been able to do what I ask them to do.
The aides they send primarily. Everyone that I have had come in has been very nice and helpful.
James N_2
July 21, 2020
They show my loved one compassion and are attentive.
They're professional and are focused on making sure my loved one gets the best care by sending out the best caregivers for my loved one.
Margie W_1
July 10, 2020
They have not been able to find someone permanent or acceptable.
Stacey M_3
July 06, 2020
They were there for the client when I wasn't able to be there with him.
I liked that they were able to arrange care repetitively and were able to find a caregiver who could deal with him. They were understanding of his situation. I liked their communication.
Terri S_4
June 22, 2020
With the virus they are the only ones to have seen her and be with her. We know she wouldn't do well by herself.
I just like the personality of their caregivers. It is friendly and nice.
Andrea O
June 11, 2020
The caregiver that Family Bridges provided was very personable.
I liked just about everything about Family Bridges. I liked the initial interview and caregivers. Every step was good.
Joyce M_9
May 20, 2020
It was kind of essential. Someone had to be there. They did excellent job with her transition into memory care.
They took care of her on short notice.
Jill E_1
April 23, 2020
Having someone cook for him.
They could maybe have more training for the caregivers.
Tilford R
April 20, 2020
She will take care of us and do what she says she will do.
They will show up when they say they will.
Mike S_9
April 15, 2020
Especially with this caregiver, I know my mom is safe and will be taken care of.
Their services for my mom have been good. They take care of her and see the needs for my mom.
Pat & Jerry D
She caregiver was very good at dealing with my loved one's problems and she got pat to do the things that needed to be done.
The caregiver that we had was very good. She was able to do a little bit of everything.
David K_16
March 20, 2020
I like the companionship from the company, the day to day care, and it helped me because I couldn't be there all the time.
I really like their faith centered philosophy. I want everyone in town to know how good the company is.
Kerry T
February 11, 2020
She only used them for a few days, but they were good companions and got her her to doctor appointments.
They were very easy to work with, and the caregivers were excellent.
Walter F_3
February 06, 2020
Without a caregiver, life would be miserable.
We can communicate pretty well, and the caregiver is familiar to us. We have had her for a while, and they have moved from agency to agency with us.
Elizabeth S_19
February 04, 2020
They don't just drop you off and pick you up late. She waited for me in her car while I was in the appointment.
They stay with you while you are at the appointment.
Anonymous_2003
January 23, 2020
We got someone he really liked, but she was young and had a young child, so if I wanted her to iron my things, she would say no to me because she was only supposed to care for my loved one. He needed assistance to the bathroom and the young one we had took him every 15 minutes. She worked hard. He didn't need too much extra care outside of that, though. There was a lot of downtime.
I just don't think there was enough training or something. They could do a better job at hiring.
Cassandra H
January 07, 2020
They help with all of her activities of daily living, including feeding, bathing, and mental stimulation.
The aides are of very high quality. The communication between the aides and the case manager is excellent, and I have yet to catch anybody goofing off or slacking.
Suzanne M_3
January 07, 2020
Establishing a rapport with her was the most helpful thing.
They were professional. The ones that were able to come were fine.
Nancy M_28
January 07, 2020
It has given me peace of mind to know that, once a week, our house will be taken care of.
I am already recommending people. The person they have sent has done a terrific job.
Priya R
December 18, 2019
I was able to go out and get some things. Another big thing was that they took care of the meals, so I didn't have to rush back.
There was no consistency with the caregiver that was coming in.
Stu B
They could find ways to be more influential in terms of trying to encourage daily activities.
I think the challenge they had was with staffing. I am not going to put that all on them, but it was challenging to find someone what would work and stay. Although, that was more on my mother. I am looking for adequate staffing.
Anonymous_3016
December 05, 2019
They could have done a lot of things better. For example, they could have done better at cleaning the floors.
They had a very bad attitude.
Jean H_1
November 19, 2019
They are present with my mother and are a companion for her.
I have liked the care, but they can't find a consistent caregiver.
Brad D
They need to hire more reliable aides.
I like that they are easy to work with.
Virginia U_1
November 13, 2019
It was good companionship. They helped me with what I needed help with.
Whatever they did was good. I have no qualms and was satisfied.
James H_20
November 08, 2019
They helped her by changing her, helping her to the restroom, and trying to get her to eat.
They can just have more consistency in the quality of the caregivers.
Theresa T
November 04, 2019
We use them frequently, so it doesn't have an impact on us daily.
They are friendly, and they manage to fill in the gaps when we need them.
Ramona H
November 04, 2019
They could have gotten my schedule. I didn't like how they had a minimum of four hours.
Mary Sue K
October 10, 2019
The caregiver makes it so my husband can go to work.
I got lucky with one of my caregivers because she is very good.
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