Trucare
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- 144 Metro Park , Rochester, NY 14623
- Updated soon
- 4.8 ( 83 reviews )
- Home Care
Related Costs
Description
Reviews
4.8
( 83 Reviews )
Dhan L R
January 27, 2023
The agency always makes sure to know how myself and the caregivers are doing.
The agency helps us because they have a lot of workers to make it easy.
Anonymous_5062
January 27, 2023
The most helpful part of the services provided is the ability for me to care for my sister to make sure she is safe on a daily basis.
One thing I would tell a friend is that they are always on time, as well as the office staff always answers the phone.
Hannah W
January 27, 2023
My experience has been positive because she is always with me and offers companionship.
I like TruCare because they have good services.
Nay K
January 25, 2023
They help me get to the doctor's when I need to go.
I like that they help me get to my appointments.
Gordon E
January 23, 2023
They keep me updated on things that I don't know of.
One thing I love about them is their employees and their great help.
Khina G
December 29, 2022
They have to have help whenever we need help.
They are very helpful.
Omar A
December 28, 2022
The services are very important.
They are a very helpful service, being in the health care is important.
Mani B
They have been very helpful. They help him with what he needs.
They help me with my dad. I can call them and ask them if I have questions.
Ran B. S
December 22, 2022
They help me a lot when they take me places and help me with toileting.
I like that they ask me how I am doing and what is going on.
Gloria P_8
December 09, 2022
Thy make sure I do everything I need and explain things well.
I like how they call and make sure I am okay. They are good, I love them.
Dhan M_1
November 30, 2022
They have made my experience positive because they send me caregivers.
I like that everyone is friendly.
Geeta S
November 22, 2022
They have helped in scheduling her appointments.
I like that all the workers are friendly.
Hainay B
They help me go to the hospital and read letters.
They take good care of me.
Bhim C
They talk to me and make sure I have everything I need. They make sure I am okay.
I like that they are honest.
Alisa K
November 08, 2022
They came here and helped me with paperwork. They are on top of things.
I like that they have very nice people, and they work with me.
Nancy D_23
October 27, 2022
I like it because I can make my own schedule.
It's easy for me to communicate with them and keep track of my times.
Shadev B
They do good work.
They are just ok.
Me M
October 20, 2022
She cooks and clean for my father.
I would recommend. I like the communication.
Akash C
October 20, 2022
They are there whenever I need them or if something is wrong with the app.
They respond quickly.
Anonymous_5382
October 17, 2022
They help me with things like cutting the lawn and help with the dishes.
I like that they are right on the ball about everything.
Prajapati G
October 07, 2022
Whenever I call, they pick up the call on-time.
They are really friendly.
Januka M. K
September 30, 2022
They could make my life easier by helping when something goes wrong.
I like that they give answer the phone quickly.
Anonymous_6524
September 28, 2022
They take care of her daily activities.
I think they're very nice. If you have a problem, I call them and they'll solve it, like if someone forgot to clock out.
Anonymous_6458
September 27, 2022
They always follow up with my health and they help me with any problems.
I like them because they always check in on me every week to see how I am doing.
Narapati K
September 22, 2022
They will ask me how things are going and how we are.
I like their service and everything is OK.
Padma K
September 22, 2022
They always make sure that the client is getting the services he is supposed to do.
I like their professionalism.
Edward S_13
September 21, 2022
I find them to be incredibly caring, and personable, and they not only care about their employees but they care about who the caregivers are caring for.
FATU K
August 23, 2022
They get what ever I need.
I like that they care for the clients and caregivers.
Anonymous_5666
August 19, 2022
I depend on them so I am very happy when they come.
I like that they have a friendly attitudes.
Alisha K
August 10, 2022
They keep in touch with my aide and make sure's doing what she's supposed to be doing.
They stay on top of the person that needs the care and if they're receiving the proper care that's needed.
Ana V
August 08, 2022
They brought everything and machines for his blood pressure.
I like everything about them. They never denied us any medicine or anything.
Pyo C
August 04, 2022
They have taken care of my needs.
I like that the care is good.
Anonymous_5360
July 27, 2022
They sometimes help with appointment.
I recommend them for the quality of care.
Phul M
July 27, 2022
They help with scheduling.
I would tell a friend that they are very helpful.
Sumitra K
July 19, 2022
They made things positive by doing whatever we ask them.
I like that they are helpful and also active. They just help what is needed.
Kamal B
TruCare gives services to help get medication.
I like the service.
Anonymous_6282
July 08, 2022
They help me with doctor's appointments.
They could improve customer service.
Anonymous_6245
July 08, 2022
They help him get groceries.
I like everything.
Prosper S
June 27, 2022
They call us and tell us what we need to do to make everything go right.
I like the help they give us when we need help.
Durga B
They are very helpful and give me great information.
They are always there to help you.
Anonymous_6219
June 21, 2022
They caregivers that they have are very good to my grandmother.
They work with you to help you with anything that you need.
Harir N
June 14, 2022
They can match us with someone that is suitable for us.
When you need them or something is going on, you can always contact them.
Parash D
June 07, 2022
They often ask us about how we like the services that my father is receiving.
They pay their caregivers well. They train their caregivers well.
Ganga M. M
June 07, 2022
The provider has helped the most with being there to see if there is a problem.
The agency answers my questions quickly.
Abdinasir M
June 07, 2022
They help me with whatever I need at the moment.
There used to be a lot of problems with my old company but there haven't been any with this company.
Danny D_1
May 27, 2022
They are helpful and they come every 3 months to check on the patients.
Most of the people over there can speak the client's language.
Sabitra M
May 27, 2022
If there is something we need, they will help with it.
They give good service to us. They are easy to communicate with.
Noralam A
May 24, 2022
They tell us what to do if we need help with anything.
They are very helpful.
Seddeeqah A
May 24, 2022
They are a perfect fit.
I like that they do everything right.
TIKA K
May 12, 2022
They help us when we need it.
I like that they are very friendly.
Anonymous_6113
May 12, 2022
The caregivers know what to do to help her.
They are giving us nice services. They are good.
Rukanika T
April 27, 2022
They have helped by being friendly and are very helpful with questions.
I like that they have good service and when we have a question they answer it.
Pahal M
April 25, 2022
They have been helping us and reaching out to me personally if they need anything.
We speak the same language so it's convenient.
Vickki M
April 12, 2022
They take me grocery shopping to get me out of the house.
They don't call all the time. I hate phone calls.
Mina T
March 28, 2022
Whenever we ask questions, they can answer them.
They are there whenever we need any help.
Patricia D_24
March 24, 2022
It makes a big difference due to my medical issues. I can't stand up for long so they do my groceries, care for my cat, do my laundry and cleaning.
I like that they don't bother me and just check on me.
Bikash B
The provider has helped the most in doing monthly calls to check in.
I like the aide that they gave us.
Christian M
March 21, 2022
They have helped the most by being easy to communicate with and understanding the care needs.
I like that they are good people to work with.
Dhan S
March 15, 2022
My caregivers provide the service. If I need something or if I am not available, they try to help me in a different way.
I like that they are helpful. If I don't understand something, they explain it well. I am very clear about my problems.
Susmita P
March 15, 2022
The provider has helped the most by having a monthly check.
I like the agency because they are very nice people and are there to help us.
Bintu H
They make sure that they call us and let us know if there are any issues, they make sure that the client is in a safe environment and they communicate well.
I like that they are understanding in situations and that they provided care for the clients. They work around your schedule.
Lali L
February 15, 2022
They take her to get to everything.
They help us with everything. They make appointments, provide transportation, and they make follow-up appointments.
Ambika C
February 07, 2022
Everything is easy to use and they have good communication.
The customer service is great!
Rudra B
They gave us orientation on how to do home care and they called the office and gave different types of orientation.
I like that they are very helpful and very good.
Haider A
January 25, 2022
I helped the client do things he couldn't do himself.
The people who worked with the agency helped us figure out the client's care.
Nar M
January 19, 2022
They help me with my first language since it's not English.
They are helpful.
Abdikadir M
December 16, 2021
They help with daily activities.
They respect us and communicate well.
Anonymous_5545
December 14, 2021
Just being able to take care of my father in his home and the agency making it happen is great for me.
I do not see any problems with questions or anything with the agency.
Dwight K. L
December 07, 2021
The aides are really hands-on. I love the communication that the aides have with the clients.
I get great care. I never received any attitude. I have great aides.
Bishal B
Whenever I call I can get someone to come and help with whatever is going on. I get the services needed.
I would recommend them because of the great services, they are able to provide any care that is required.
BISHNU R
It has helped so much with the things she can't do on her own.
They are always available to help my mom with her needs.
Thagi M
October 26, 2021
She needs a lot of help.
They have everything I need to take care of Shiva. They are friendly and will help me with anything I might need.
Anonymous_5300
October 22, 2021
We do not have many problems, but they are good at communicating if issues arise.
They are easy to deal with.
Fnu F
October 12, 2021
They come quickly if I need something.
I like the response. If I need something it comes very quickly.
Dave P_6
September 29, 2021
They made life easier by being cautious and timely.
I like that they are very helpful and they coordinate well.
Intisar G
September 24, 2021
They set up appointments for me with the doctor.
They call and check on me.
Devi M
September 14, 2021
They have taken care of the things that she needs help with, since she cannot do many things on her own.
If I don't understand something, the people in TruCare speak the same language as me, so they help us a lot. I felt that it was a great agency for my mom.
Nir M
September 13, 2021
They have helped us because they give us free time.
I like that they are helping people.
Padam T
July 28, 2021
They are passionate caregivers. If there are any mistakes they let us know.
They contact me in case of any changes.
Damber m
July 28, 2021
They give him is medications.
They speak the same language and they are easy to work with.
Htun H
June 29, 2021
The assistance given helps him, and they help me with his daily.
The agency helps us out and is available to help us.
Hay H
June 21, 2021
They make my life easier by cleaning and cooking.
I would recommend them because they have good people who are friendly.
Dhan M
June 03, 2021
They have new policies so they need to call us and share those with us. It would be good if they shared all the new things with us.
Sometimes they miss hours but overall they are okay. I call them when they make that mistake and they can sometimes fix it.
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