Home Instead - Forest Hills, NY

  • 67-12 Yellowstone Blvd, Suite A6, Forest Hills, NY 11375
  • (718) 520-9009
  • 4.4 ( 7 reviews )
  • Home Care

Related Costs

Description

About This Community

Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Reviews

4.4 ( 7 Reviews )
review users
Anthony56
September 03, 2020
At the height of the COVID pandemic in New York City, our 94 year old Aunt's caregiver unexpectedly passed away. We contacted Home Instead of Forest Hills and they were there for us immediately and without hesitation. The care they provided our Aunt was unmatched and she has thrived under their watchful eye. The home health aids are all wonderfully caring people and the office staff is unmatched in their helpfulness. We heartily recommend Home Instead of Forest Hills to anyone looking to provide care for a loved one. These folks are the best there is.
review users
Judith F
June 24, 2020
We have used aides from the Forest Hills Home Instead for over five years for my mother. That length of time should tell you upfront how pleased we are. Initially aides were needed for just part of the day. As my mother needed more care as she got older, Beverly worked with us to expand the hours. Now we have four aides who work 12-hour shifts around the clock. We live over 1000 miles away and would not be able to keep Mom in her home as she wants without the wonderful women who take care of her. (We have met all of the current aides during pre-Covid trips to see Mom, as well as communicate with them on the phone, and can honestly say we like each one.) Beverly and her office have worked with us over the years to minimize new people when an aide is sick or going to be on vacation since changes make Mom very anxious. As sometimes happens, if my mother just doesn't like a person, that has also been resolved quickly. If I'm concerned about something, I call or email and Beverly decides with us what action to take. If an aide is concerned about a change in my mother's health, Beverly lets us know. She even called us when the pandemic became bad in NYC to tell us what precautions they were having the aides take. Communication is easy and prompt. I have no reservations about marking five stars.
review users
Plymouth2
May 29, 2020
if you are considering Home Instead Forest Hills, I would advise you to look elsewhere for homecare for your loved one. The owner will come to your home at 9:00pm on a weekend to sign up a new client, and pretends to be very interested in their well-being, but she's all in it for the money. When you decide not to use her service anymore because she sent someone who rode the subway and an uber from manhattan with no change of clothes during covid-19, she will hold it against you. She finds a way to keep your two week deposit when you terminate services with her due to her own negligence, and will not pick up your calls or return your voicemail messages to her. The first aide she sent to my home came off the bus, didn't wash her hands when she came in the house, and proceeded to stir my husband's oatmeal. I had to tell her to please wash her hands, she ran them under the water and dried them on my dish towel when paper towel was right there. I had to ask her to use soap in her hands to wash them, not just water. So if you want to make sure your loved ones are in good hands, do not use Home Instead Forest Hills. They do not have a genuine interest in your loved ones welfare. There are plenty of other responsible agencies.
review users
Brother Francis
Great group of people to work with. Very responsive to my needs. The caregiver they placed with me has been outstanding. This is definitely a 5-star organization.
review users
Linda80630550
December 06, 2013
I have had the pleasure to get to know Beverly of Home Instead in Queens, NY and can honestly say she has my trust. Two years ago I stumbled upon her office of caregivers for my elderly aunt. They are a team of dedicated, caring and professional people. I feel so much better knowing my aunt is in good hands.
review users
E. Bochner
December 06, 2013
We are most pleased with the aides the agency has been providing. The ladies are very caring, pleasant, and honest. We chose the right agency!
review users
Helene Greenstein
April 16, 2013
My 90 yr old mom is currently using a lovely health care aide provided by Home Instead. All I can say is WOW. Beverly personally brought moms aide to the home to get us all acquainted. Rosemarie is a caring, sweet, skilled woman with high standards for her own work. She helps my mom with all daily living and anything she does, cleaning, making beds, meals etc are done with the highest standards I could hope for. I am truly thankful for Home Instead. They give me peace of mind for my mothers care, since I live 2-3 hours away. Thank you!!
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