They have made it a positive experience because of the open communication. I would recommend them because they fill out a daily sheet, so I know what she did throughout the day.

They always have a kind heart when I call in. I would recommend them because the caregiver comes in on time, and she does what she needs to do.

They have done so many things for my mother-in-law. They go above and beyond to help her. She likes to have her hair done, so they make sure she always looks presentable. I would recommend BrightStar Care because they are very good at communicating and working with the clients.

My nurse is understanding gentle, and supportive. Bright Star Care as an agency has been great. I really ecstatic about my nurse that I have now, Dawn.

The caregivers are only there for a few hours, but they help with the client's bathing activities, I think that's what helps the most. I like that they're very professional.

They need to hire more staff. I like the director of nursing.

The caregivers were able to help me with taking a bath, changing my clothes, and doing laundry or other things like that as I have an issue with my back and struggle to do it. We had issues where they changed the caregiver all the time, which meant that I would have to train them on what to do each time and nothing would really get done because of that.

They have helped her the most with being with her when I was not here. I liked the that personnel was nice.

The caregiver is willing and that helps tremendously. I like that they are very calm and they arrive on time. We like our caregivers. It is very efficient.

They can make my life easier by being on time and having one caregiver. I would like to see the quality of care improved.

They come and help me by sweeping and mopping the floor. I like that they are good communicators.

They have helped with activities of daily living and nutrition. I like that everyone has been really easy to work with.

They were helpful. I needed someone quickly and they acted quickly. They were very helpful in getting me the paperwork and getting someone as soon as possible.

It helps me know she's being taken care of. The scheduling gets messed up once in a while.

They have helped me a lot. They have helped make my life easier. They come here instead of me having to go to a clinic 3 times a week. I like the nurses who have come to the home.

The agency sends really good caregivers. I like how the company is good at talking to me when they need to.

They helped by making my life easier and were conscientious about his needs. I like that they are committed to take care of the clients and the family.

They are accessible for doctor appointments and care. I like that they are helpful on the phone and have quick responses.

They do all of her daily tasks with her. The girls have taken great care of her, and the staff is amazing.

They have provided the care needed. The aides take care of me.

I like that they text right away if I have a need. I like that their care staff is great.

They keep him clean and mentally active. Their scheduling and communication with the clients need improvement.

They have provided care and the ability to stay home versus having to go into a home. I would like more consistency of caregivers. There is too much change in the caregiver.

They made our lives easier by keeping the client engaged and active, like running errands. I liked that they really tried to find us a good caregiver, and they succeeded!

My caregiver is knowledgeable about her job and gets here on time.

It has improved our daily lives. The aides are good.

They are getting to know the family and the needs. If we have steady people it makes him feel comfortable. I like that they are very transparent.

The client has been happy with the caregivers. We have been happy with the caregivers assigned to her.

It helps my daily life. I like that they seem to be organized and on top of everything.

They have helped by being patient with my mom. I like the personal care they give my mom.

Carrie is the best caregiver I’ve ever had. She deserves the highest reward! We have fun and the day flies by

The caregivers helped the client the most by doing what we needed them to do. They came in and they did the job. I liked that it was easy to communicate and make appointments. The nurses were really nice and comprehensive.

I need help, so it's good to have somebody who can provide that. They listen to me and they try to help.

The fact that they themselves were positive and supportive. I would tell someone that they are an experienced care giving company and tons of professional support.

They work very well with our schedule. They make a change when I need a caregiver to be changed out. They are great with their communication, among many other things.

That nurse had a really good way with her. She took the time to visit with her. I liked that they were able to work easily with us. The nurse we had was awesome.

The provider has helped the most by giving him good care. I like this agency because they meet his needs and mine.

Lindsey was fantastic. We could trust her to be with Amy without me or my mom with us. Liz was my contact person and she was fantastic and Lindsey was fantastic and both were excellent to deal with.

It allows me to do some of my own things but I still have to keep track of things. I like the service but they are a little expensive.

It benefited her life dramatically. I think the people they used for care are attentive.

My caregivers have helped me the most with daily chores and going to different doctors appointments. I like that they always make sure there's always someone that is going to be scheduled for me, even when the regular person can't show up.

It is a peace of mind knowing that if something happens to my mom they are there. I don't really check in anymore, it just took a few months to deal with the space. A lot of their caretakers are a little too comfortable in the house. It is better now but it took a little while for that to happen.

I overestimated how badly I was going to need help, but it was still helpful. I like that the personnel at BrightStar are very nice and compassionate.

When we had them they helped tremendously. I like the caregiver they sent us.

I like that the agency makes sure I got my medication and vitals. I liked that the caregivers that I had were very knowledgeable.

It freed up my time so that was invaluable. I didn't have to worry about my mom so that was super There must be some sort of standardized training that should be given to their caregivers so they could build a bedside rapport with the clients. They were stiff and impersonal. They need better training and they need better motivation.

The communication log makes things easy for us. They can accommodate the schedule well.

They were knowledgeable; they gave us a break. They seemed friendly and worked with my parents.

It has helped my mom with every day quality of life. They show up on time.

It's so helpful we can't go anywhere with out their help. The people have been kind and they show up on time.

She was particularly helpful with moving us forward. There was at least one caregiver who was trained on Alzheimer's.

It is helpful to have someone there to help her with daily chores and to be a companion. They seem very helpful when it comes to a change in schedule or something that needs to be done.

The company ensured that the caregivers took care of us 24 hours a day. The company was reliable and caring.

At some point, we had someone come and help with cleaning. The management was fabulous.

It's been a big help, it has given me a couple of days to do what I want to do. The people they sent were very good and seemed very qualified.

We were having issues with them giving her her medication on time. I like that whenever we have concerns they are taken care of right away.

The caregivers just sit there and watch her sleep. The scheduling and staffing needs to be improved.

I like the services, but it hasn't made any improvement on my health. Maybe I need more care. One particular nurse is very caring and does a good job.

When they get here they see how I am doing, make my breakfast and clean for me. They take me to doctors appointments and make life a lot more simple and better for me. I like the people that come and help me. The caregivers are really well trained and thorough.

For the 2 days it took the stress off me. I really like that they had friendly caregivers. Just the cost could be better, that is all.

The person does what I cannot do. The service is very good.

They provided talented, professional, and caring CNAs to my mother. The CNAs we had were all very talented and well-trained and knew what they were doing. They were professional and showed a lot of sympathy for my mother. They helped not only her with her illness, but the rest of the family to help us know she was in good hands.

My life is not like it used to be. The caregiver that I have has been very pleasant. I've only had one person here, and she's been very good to me.

They listen to what our needs are, and they've gotten the right caregivers for my dad. They're reliable and professional.

They have made my experience positive by following up to see if we are satisfied with the quality of care. I like the quality of staff at Bright star.

It is helpful to have someone here for my wife. I like that I can stay home and take care of myself.

It has been very helpful. They are responsive and flexible.

If the care providers could contact me directly if a caregiver is unfamiliar to call me directly to let me know. I like that they work hard to meet my schedule needs even if they are last-minute requests.

It improved quality when we had someone competent. They could have had more staffing and had better quality service.

Without them, it would have been very difficult to care for her. The caregivers were qualified and most of them were caring and BrightStar was very professional.

They aren't really there that often, but the most important part is to help me with my therapy. They could help the person so they don't hurt, it seems like they don't really help.

They genuinely cared for him, and I think they made it easier for him to pass on. They showed up on time and seemed to be very supportive and considerate.

They just weren't there very long. They provided great care.

I think they need to communicate better. I like to see better communication.

I appreciated that they had full transparency so I knew everything that was going on. I like that they were able to get COVID care for my parents on short notice.

They had good information to share sometimes. They can improve on communication.

The quality of the caregivers was the most important thing to me. I really appreciated her caregivers.

I am not a skilled nurse at personal care, I can help with food and such, but these people are skilled in helping her bathe and use the bathroom. For me it takes a lot of stress off of the family. The people they send out are very skilled. They are able to meet her needs.

They have been very beneficial and helpful for me. They keep things clean and orderly. They've been dependably available on many occasions. When someone is ill or can't come, they have replaced them promptly.

They came over and helped me change and get me up to my antibiotics. I liked that they are very nice and efficient.

The caregiver was on it, she helped a lot with my stretches, she showed me how to do them so I could do things when she wasn't here. My caregiver that came to my house was always prompt and on time, she called before she got her, she was very efficient.

I've got a wound on the side of my head that I can't see. Without them I would be in trouble. In the beginning I had problems but now I have a good nurse, so I'm happy with them. She's the best. For the most part they are polite and knowledgeable.

It really helped me when they came. However, I was paying too much for what I was getting. I like that they come to my house.

I'm very lucky. My healthcare has been terrific with them. They're very reliable.

It makes it real easy on me. I am not in the medical field, so if the client gets a cut I wouldn't know what to do, for example. The communication is good, there is a lot of communication. They are here when they say they will be here.

The agency is knowledgeable and responsible and great communication. The organization from the moment you call them to when you have a caregiver in the home is amazing.

They take care of everything I ask them to do. The consistency in timing of the care could be improved.

They provided care for my wife and gave me a break, but there were some times when there were a little tardy. The people that came were always professional.

I can do all that I need to stay healthy at home. It's a great convenience. I like that they have outstanding nurses. We've had the same once for a long time as well.

The time of the caregivers keep changing and needs to be more constant. There are constant change of caretakers for the client.

They treat me well and do a good job for me. The nurse, Terry, is good. The caregiver is on time with no delays.

My nurse would check my vitals. The therapist would help exercise me. My nurse and therapist was great. They were dedicated to helping me.

Everyone they have sent has been good and the communication has been great. I think just being professional and staying in contact with us has been the most helpful.

It allowed my husband to go to work and not have to rush home at lunch time. They were willing to switch caregivers for me when the first didn't work out.

When they're here they're alright. They move caregivers around sometimes to different days then preferred. They need to improve on their scheduling.

It was a dependability for my mom and it re-leaved stress for me. I already have.

They do the dishes. They tell me if there are issues with my caregiver not coming.

They do my laundry and make my bed. I have already recommended them to people because I have had good luck with this agency.

I don't have to do anything for the wound, so it's a big help for them to come out here. They're always there. My nurse said I could message her if I had any questions.

It was very helpful, it was what we wanted. We were very grateful, because all three of her kids live out of state. We knew someone was there. We had great communication, but there was a lot of turnover and not much consistency. For a woman with dementia, having different caregivers all the time was hard for her.