They are reliable, professional, and caring

Sandra my mom's caregiver is very energetic, she shows initiative, and helps me grately.

We have aides for family relief two days per week. They are professional, caring and courteous. The home office backup is excellent.

The agency provides home health aides twice per week. They provide additional aide coverage if the primary caregiver is called aeay overnight. This happens a few times per year and the agency has always responded adequately. The aides have been very punctual. The agency always telephones if the aide is running late. This is rare, and the lateness is generally less than 15 minutes.

The aides have been warm and caring. The staff have accommodated our changing needs as the dementia has progressed. They have made a hard situation easier to manage.

We have been clients of Home Instead for over 5 years. Our experience has been excellent. We truly appreciate the vetting process of hiring good aides and the comfort of knowing that Home Instead will find replacements for your aide, as needed.

When navigating the field of home health care it can be a daunting experience. Two years ago my then 88 year old mother fell and fortunately nothing was broken but managed to dislodge her artificial hip. She said at her age it was "ridiculousl" to consider a hip revision surgery. She wanted to just return home and continue to live independently. However, I noticed the fall seem to accelerate her dementia. I decided to get companion care for her to help with the laundry, help prepare any meals, be sure she was keeping her social appointments, play games and just about anything to help her day pass with joy. We were blessed to have HomeInstead recommend 2 companions who by the way are still with the team today. In the course of the next year my fell a few times when she was alone at night. It was at that point the dentist worsened and I realized she needed 24/7 care. Again HoemInstead came through with an amazing team. With a few tweets here and there we now have an amazing team working together to make my mom's dream of continuing BYO live in her own apartment at her adult care faculty in Stonebridge at Montgomery. As her dementia has worsened more care is needed. The nursing staff does an excellent job communicating my mom's ever changing needs to the team. As anyone knows with a loved one suffering from this horrible disease, they can be very testy. The love and patience the care givers give goes above and beyond. As my mom's needs changes and it was apparent she had to have CHHA care. The original two companions took the necessary classes and. vaccinations just so they could remain part of the team. That's true dedication. That's the type of employee Janet and Dana, the owners of the HomeInstead Somerset, strive to have in all their employees.. When the occasional times someone is sick or when they take their vacation, the scheduling staff does the unbelievable job of always finding the right person to fill in. I highly recommend HomeInstead Somerset for all your care needs. I was blessed to have first just accidentally come across them in 2010 when my dad was diagnosed with Alzheimer's. They came through finding the right care for his needs. So when my mom's needs arise I knew exactly where to turn to. Barbata McWilliams

The caregivers from Home Instead Senior Care have been fine so far. They provide home health aides, and we have no problems with them. The agency is very organized, very professional, and very responsive.