BrightStar Care Northern Middlesex

  • 31 Stelton Rd, Suite #1, Piscataway, NJ 08854
  • (732) 343-6767
  • 4.8 ( 94 reviews )
  • Home Care and Home Health Agencies

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Description

Reviews

4.8 ( 94 Reviews )
review users
Christopher _2
February 27, 2023
They really helped her when it came to her shopping. I liked that they called me ahead of time if someone was unavailable and I appreciated that.
review users
Julie R_14
January 27, 2023
The transition was very easy. They are efficient and accommodating to my mother-in-law.
review users
Michelle S_14
January 06, 2023
They have made my experience positive with timely communication. I like the aide that they have provided
review users
Anonymous_6827
December 14, 2022
I have my own medical issues, and not having to worry about my mom's needs is great. My experience with the new ownership has only been limited. For me, it's about the quality of the aide that we have had for the last 5 years; she's been fantastic.
review users
Antheo G
December 05, 2022
The services went well, the client was able to see her doctors and continue at home instead of somewhere else. The agency was pretty responsive and set it up in a short amount of time.
review users
J.O.
November 27, 2022
Brightstar of Piscataway sent home care professionals who helped take of my Dad during post operation. They arrived on time and were very helpful in providing personal care to make my Dad feel comfortable. They had lot of patience in listening and accommodating my Dad whom sometime was not able to speak clearly. They kept vigil at night so that we could sleep well. They did not provide any reason for complaint and always fulfilled all requirements.
review users
Amy G_6
November 18, 2022
Life has been easier because my mom seems more comfortable. She is less agitated and it helps us. I like their professionalism.
review users
Jayesh O
November 09, 2022
The patient has been improving, and it's a big relief to have them here. I like that they are always on time.
review users
Betsy M_8
The caregiver was able to help within a couple of days. The agency is easy to work with.
review users
Jo C_2
October 07, 2022
They are doing what we need for him. I like that they send people in to help my cousin. They send them on time without a gap.
review users
Anonymous_5838
September 27, 2022
I like that they are around as often as possible. They were able to schedule us on such short notice.
review users
Bernard G_2
The caregivers have helped the most by watching over the client and doing normal things that I can't do. The agency is very good so I would recommend them. I like that they're very punctual.
review users
Anonymous
April 10, 2018
They give him a shower. I like their communication. Their aides are well trained.
review users
Charles B_26
August 08, 2022
They provided the care needed. They were prompt.
review users
Roland K_1
July 18, 2022
They made things positive by being always on time and covering what we need. I like that they are very responsive and caring.
review users
Eileen J_2
July 05, 2022
They have done a very nice job. I like that the caregiver is great.
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Michael G_18
April 29, 2022
There was someone there for my mom to talk to and make sure she ate. In the beginning, it felt very hands-on and they explained a lot.
review users
Mason R
April 08, 2022
They take a lot of the load off of me. The caregiver is caring and responsive. They are easy to reach if I have questions.
review users
Anonymous_4221
March 04, 2022
They provided me with good service with everything. I like that they have good services.
review users
Peter L_3
March 02, 2022
The nurses still come once in a while to assess the situation of the client. However, we just use the aid now that the client is in hospice. This agency is friendly and makes things easy.
review users
Steven _2
January 06, 2022
The caregiver does whatever I need and never complains. They're very good, very caring. They make sure that everything is okay.
review users
Dave _4
December 04, 2021
The caregivers could have a greater impact if they had a little more of a stronger command of the English language. I like the particular aide they have sent out.
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Deborah _5
November 15, 2021
They have provided mom with experienced and caring aides. The aides are very caring and take good care of her.
review users
Debbie T_8
October 11, 2021
My father was more along in his Alzheimer's than we knew. I feel they did a wonderful job, but at some points, my dad needed more of a skilled professional, but that's not their fault. From the minute I had called them, they were wonderful. My mom was very indecisive on what she wanted to do and she needed help with my dad because she couldn't do it all anymore. BrightStar was so calming and they had it all ready within hours! It was so nice to talk to people who really knew what they were doing. I called them a late afternoon on Friday and they were able to have a caregiver out by that evening.
review users
Joseph S_10
September 28, 2021
The communication is very good. If an aide is not able to come they get us a replacement. We have had consistent aides.
review users
Robert H_61
September 09, 2021
They are good. They help most by having things taken care of that I can no longer do myself. So far they have come through with what I needed.
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Jessica R_1
September 07, 2021
I can work and not worry about my mom. They are always very attentive on what we need for my mom and they made sure that everything is going well.
review users
Irwin D
August 04, 2021
The provider was very spotless and helped my wife with anything. They were wonderful. The person did everything that my wife needed.
review users
Richard K_15
July 08, 2021
They have brought in hospice and some other aides to assist us in dealing with my mother. She has an array of services going, and they're more of a Plan B to us. When they are here, they are pretty solid. Occasionally we get a new person and there's a learning curve. I like that they are reliable.
review users
Anonymous_4670
March 26, 2021
It was essential for my mother at the time and they did a good job. All the services as a whole helped us. Better control of what the aides do when they provide services.
review users
Maureen B_4
March 26, 2021
They have helped her the most by giving her daily supervision. I would tell a friend that they are quick to respond.
review users
Anonymous_4576
February 18, 2021
They got me someone last minute to help us in the evening. They made me feel less worried about his safety. They were very compassionate and understanding.
review users
Sandy C_15
February 17, 2021
They always fill the void of what is going on with my mom. They helped a lot by staying when we needed help. They adapt well to my needs and they always find someone to help me.
review users
David _18
January 07, 2021
They took care of her dressing. They led her around. They need to come in at certain time but they would change the times or the people.
review users
Jeff C_3
November 10, 2020
I like that she is always on time. She's everything I want. I like Caries cooperation and being professional.
review users
Wendy S_1
August 24, 2020
I like that they check in with me. I think they are very professional.
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Sheila W_2
August 17, 2020
They have provided me with people who do whatever I ask them to do. They were very helpful when I need them.
review users
Nancy E_8
August 10, 2020
They were so helpful in a situation where I was still working .I needed to depend on someone to be there for him. They were very responsive to my needs.
review users
Jennifer L_4
July 21, 2020
They have helped the most in getting us Joan. Joan talks to Camille to keep her alert which is helpful. I like the caregiver that we have. We love Joan.
review users
Jean M_2
July 16, 2020
The days they are there she does really well. She helps by the fact that she communicates with me. She makes sure she is clean and is eating. Lilian is wonderful. They are wonderful. When I need help they give it to me. One particular day I needed someone there and they helped me. I was able to speak with Tary and Lilian.
review users
Home C_1
May 13, 2020
When they started to treat me I was not healthy, but with the care I have seen a great improvement. They give me good attention and are very pleasant.
review users
Daria V
April 17, 2020
It is less stress and concern I have in caring for my mother. They are very helpful and the person we have is wonderful.
review users
Anonymous_3634
April 08, 2020
They made life somewhat easier. It was just a hard situation, I still had to do a lot of the care. I liked that they were quick, and they got me the help that I needed. They worked with me and were one of the few to call back.
review users
Anonymous_3629
April 08, 2020
I was able to do what I needed to do as the children. I was able to do some things for my own life and not have to worry about the care for my mom and worry about her needs. I was able to do what I needed to do. I liked the intake process, and the availability of care workers. In a situation where there was somewhat of a disconnect between the care worker and the family the office gave good support to help navigate an uncomfortable situation.
review users
Joe S_8
March 19, 2020
It has given my mom a break being the primary sole caregiver. They are good, I would recommend them. The aides that they have assigned me have been very good. There is one that has been here since the start. My mom is very happy with her.
review users
Mona V
March 17, 2020
It's been really helpful to have someone that can help care for my mother. They're very prompt and responsive. They have good follow up.
review users
David N_4
March 05, 2020
They took pressure off of me by taking care of her during the day while I was at work. They did not have the proper staff. The lady that took care of my mother, her kids got sick, and they did not have any fill ins.
review users
Anonymous_3454
March 05, 2020
They have consistent intervals for the caregivers. They could be more flexible with the times.
review users
Marie I
February 11, 2020
She is very interactive with my dad. She is very personable. I really like the aide that we have.
review users
Norma F_2
February 07, 2020
I feel confident in the workers that the agency sends. I have met many of them. I like the office staff. They keep in good touch with me and advise me on who is attending to Linda and if there are any changes in the scheduling.
review users
Susan S_26
December 19, 2019
They gave us a break, and she enjoyed having one-on-one conversations. I thought that the aides were pretty friendly and helpful. My mother really liked them.
review users
Louise H_2
November 19, 2019
We needed 24/7 care, and they provided that care through competent caregivers. They were able to get care relatively fast, so they meet my needs.
review users
Homelink R
October 17, 2019
They help me with physical therapy. It's a good agency. They show up on time.
review users
Symphony 8
October 11, 2019
They have helped the most by drawing blood. I like that they have good service.
review users
AllianceRX K
October 11, 2019
They just are available weekly, and I can get infusions at home. They are very responsive, and I have a really good nurse.
review users
Sharon P_11
September 10, 2019
They have helped the most by having somebody when I need a caregiver at the last minute. I like that they are very reliable.
review users
Farooq S
September 06, 2019
They provide good nurses, and we don't have to worry about him when he is with them. I like that they respond to any problems that you might have. They are very quick at finding substitutes.
review users
Lora C_2
September 05, 2019
They have relieved the burden from me of having to do everything myself. I like that they get back to me right away, and they have good communication.
review users
Cindy R_4
August 22, 2019
My dad really loves his caregiver! I think that they are really good with follow up, and I like that they sent out the director from the office to meet with my dad and sister to go over the plan of care.
review users
Jimmy C_1
August 22, 2019
They help the most with general hygiene. I like their responsiveness, they are professional, and everything is on point.
review users
Joseph B_14
August 07, 2019
They were there to make sure she did not fall and did not get injured. The owner was super attentive and engaged.
review users
Symphony R
July 22, 2019
Other than that they are very accommodating to our schedule, there is no impact. Their level of care provided is more than adequate. Our nurse is very good with my loved one.
review users
Donna V_1
July 05, 2019
The process they used to send the paperwork ahead of time to review before I agreed was very helpful. They also sent someone out to work with us before someone worked with my sister-in-law. They also took notes to individualize the care. I like that they have a live person available to answer the phone 24 hours a day.
review users
Anonymous_1998
June 19, 2019
They assist my mom, so I don't have to do it. They are responsive. The aide we have is consistent in showing up.
review users
Lisa H_2
May 29, 2019
They did a pretty decent job. The agency did well with assisting in completing the job. There is nothing they could do better. I like that they are very helpful.
review users
Derrick T
May 23, 2019
The care provided to my father was good. They showed empathy to him. They had experience and knowledge in providing care. They had good qualities and their compassion showed in my father's last days.
review users
Tim G_1
May 13, 2019
I think they are doing the best that they can, and it is a non-medical intervention. The aide from BrightStar Care is excellent and so is their quality of care.
review users
Maryanne R
May 07, 2019
They were on time, they did a good job, and they did anything that I asked. They were very kind to my mother-in-law. They are very caring and compassionate.
review users
Anonymous_1750
April 17, 2019
I just used her one day a week on Saturday, and it helped me a lot. The person they sent me was terrific.
review users
Joanne M
April 04, 2019
They are very flexible about when they are able to provide help. They are very caring and accommodating.
review users
James C_10
March 11, 2019
It freed us up by leaving him in their care. They were very good with my father. I called them and let them know what I needed and they accommodated us quickly.
review users
Laurie w_1
February 19, 2019
They free up time for transportation. The are good problem-solvers. They all are.
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Barbara F_15
Without them over there, I couldn't go to work or anything. They were very good and they were all very compassionate. They did their job and they were very kind.
review users
Elaine D_7
February 12, 2019
They are very helpful and prompt. I like that they are very caring.
review users
Anne P_1
January 23, 2019
It worked very well for me and allowed me to get away safely for a couple of days and know there was someone there to do meal prep and keep him company and look after his safety. I wasn't there with her, but the woman was very nice and attentive.
review users
Alexis B
Every thing that they did made things much easier than I expected. The caregiver was only there for one night. They were very accommodating and personalized. I was able to talk to a case manager at all hours of the day to discuss the care needed.
review users
James R_5
January 16, 2019
They just make it a lot easier. They always come on time.
review users
Anonymous_957
December 04, 2018
I can't be home, so I have no other alternative but to use them. They seem to be responsible and caring and basically good people.
review users
Eileen M_1
November 06, 2018
They help me with my medicine. They help me out a lot. They take me places and take me on trips.
review users
Mary G_1
September 18, 2018
I can't take a shower by myself, so they help me with that. I like the caregivers that they send.
review users
Jennifer m
August 27, 2018
It just eases our minds knowing that she is not alone. They are very reliable and the people they have sent have been great.
review users
Lorraine M
August 27, 2018
My sister and I both live an hour and a half away from my mom, so it's wonderful having someone with her. They are prompt, punctual, and they return calls. They're professional.
review users
Marylou B
It makes my life a lot easier because I know she's being taken care of. I like the home health aide I have because they're very thorough with my mom.
review users
Jeanette F
June 18, 2018
My caregiver helps me. She watches me take a shower so I don't fall. I'm very satisfied. My caregiver seems to be kind and caring.
review users
Anonymous
April 10, 2018
They shouldn't make use feel guilty about a person coming to care for our family member. We only had a caregiver for one day and it was wonderful.
review users
Anonymous
April 10, 2018
They do everything in a timely fashion and provide a good service and people who do it well. It was important to me. They helped me with all the basic housework.
review users
Donna T_8
April 06, 2018
Both caregivers are very helpful, friendly, and they have compassion. They're here when I'm at work and they usually do what they're supposed to do and take a little bit of pressure off of me.
review users
Raymond R
March 05, 2018
It is very efficient. It is there when we need them, and our caregiver does what is expected of her.
review users
Helen G_6
January 10, 2018
They are very courteous, very efficient, and they make me feel very comfortable in talking with them. They give me reassurance that I can still live independently at this time.
review users
Eugene M
December 08, 2017
They have exceptional personnel, and they are very understanding. My father died and the caregiver was so supportive and so nice.
review users
Julie Ann R
December 05, 2017
It was a great place to be. Everything was excellent! BrightStar Care helped because the caregiver who was with me was doing everything for me. She was doing my house, food, and was taking me out wherever I had to go. She was terrific!
review users
Ethelyn U_1
November 06, 2017
I would refer others because they gave me the information on how they operated. The services provided my mother by BrightStar Care allowed me to go out for a few hours and I knew that she'd be taken care of.
review users
Toni B_1
October 17, 2017
The people that set us up were very good. The person that takes care of Fred is good. The caregivers come once a week and give my dad a shower.
review users
Marcia B
I am very happy with the personnel and that is the critical part. My mother is happy and that all that matters. BrightStar Care has been helpful and they have been more helpful than my dad. The assistance has been invaluable.
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