My mother availed the services of Griswold Home Care. The agency has worked with me very well. The caretaker that I have now is wonderful. I've gone through two that have lived in, and then others that have substituted only. I was away in Florida this past winter, and my regular caretaker had to go home in an emergency. When I called my mother-in-law and asked, "What did you eat for lunch?" She'd say, "I didn't have lunch, but I just ate my breakfast" I'm looking at the clock; it's 10 to one. I doubt that she had a shower. All those little things add up. I called Griswold, and told them, "Listen, I know you can't do anything about this right now. I know we only have two more days till the regular girl comes back." I said, "but the girl that is there right now is a problem. I said, she's sleeping. She's in pajamas at twelve o'clock when my neighbor came." The one we have now, we've had her for 18 months. She's up at 5:30, and I can hear her if I wake up and am there; I can hear her putzing around and running in the kitchen. Mildred is an angel, and she's the same age (70 years old). It's just the younger ones; they only do what they have to do. It's sad because these people depend on them. You've got to get her up before one o'clock in the afternoon, come on. Common sense says don't let an older person lay like that. I give my current caretaker a nice review, but I don't want to give my review on other people that haven't been in either. The one that I have now, she helps my mother-in-law because she is incontinent. She helps her onto the commode and off it, probably two and three times through the night if my mother-in-law calls her. We'll hear her. We have bells on her walker. In the morning she comes in, and she takes the commode out of her room. She showers her always, at least twice a week. She fixes treats for her and always has a nice breakfast with fruit and cereal. Different things on different days. She's good that way. She cooks a full meal for dinner every day. There's not a lot of people around like this anymore, and she lives there 24/7. Mildred only takes a break or goes somewhere when my husband and I are there. She'll take like an hour or two for her personal needs to go get something at the store. We work with her, and she's been wonderful to us. I have nothing but good things to say about that. Unfortunately, that is one out of five people that I've had. I feel terrible; I just hope that this works out as well. Griswold had always been very helpful. I hate giving it as the overall for caretakers because it's not true, but I have to say the current one that I have is wonderful. I would definitely recommend Griswold. They're very accommodating, and they get back to you. They bring the caretaker to you. If they have to leave, they can take them to the bus station or wherever they have to go.