BrightStar Care Freehold

  • 31 Schanck Road, Freehold, NJ 07728
  • (732) 462-5777
  • 4.5 ( 47 reviews )
  • Home Care

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Description

Reviews

4.5 ( 47 Reviews )
review users
Becky W_7
They kept in touch. They are personable. They are caring.
review users
Rochelle J_1
February 02, 2023
I thought it was great, but my mother didn't like anyone in the house. I thought the aides were great.
review users
Anonymous_6652
November 04, 2022
They help the most by giving us the help we needed when we needed. I did not have to wait for coverage. I would tell a friend that it is very easy to get someone to help us out.
review users
Anonymous_6519
September 28, 2022
They helped the most by just having someone watching over him constantly. I like that they have been very workable with us.
review users
Nicholas _1
July 27, 2022
They have helped the most by getting someone that is good to me and my wife. I like that they send me good people.
review users
Danielle A
November 10, 2021
I feel comfortable with leaving him with them. They are responsive and they find quality aides for us.
review users
Meryl S
August 16, 2021
Susan was great. They work well. They know her aides and are excellent. Linda in staffing is also great. They have really tried their hardest to staff the cases with excellent aides.
review users
Catherine _6
August 10, 2021
They listen to my mother's needs. They have sent me quality people who are well-trained.
review users
Robert W_16
July 08, 2021
They take care of my mother's day-to-day needs, which makes my life easier. I like that they are very responsive, take good care of my mom, and always reach out to me. They are very good.
review users
Georgette B
It gave us peace of mind to have someone with her. They are reliable.
review users
Patricia S_33
May 17, 2021
They are considerate and they do not belittle us. They work together with the clients. I like that she smiles at me. They are very caring and understanding.
review users
Andrew J_1
February 24, 2021
They helped a lot with bed care. It was excellent. I have nothing negative to share.
review users
Kim M_10
December 07, 2020
The services have been a high impact because the therapy has been benefiting Tamara. I would recommend them because they are reliable and have great services provided.
review users
Anonymous_4059
September 23, 2020
They help with basic daily living tasks and helping her stay in her home. They can have more back up caregivers available. In case the main aide is not available or we need a fill in.
review users
Zachary W
August 13, 2020
They come here and give him what he needs, they work around your schedule. I like his nurse, I can just deal with her.
review users
Hilary W_1
July 23, 2020
There was one who was not compatible and they quickly found someone who was compatible. It was just the one who was problematic, they were very willing to go the extra mile to make sure that he was taken care of. They were always able to accommodate my father with an excellent aide who he got along with.
review users
Tamara T_2
July 20, 2020
I don't have to worry about anything while she is here. I think the quality of care is better than the last company I had.
review users
Bobbie B_3
I'd like them to interact with him more. We've had some issues with the aides staying focused on their work.
review users
Elaine P_5
May 21, 2020
The nurse came every other day and did everything she could to help my mother. They explained everything very well. They were very compassionate and the nurse was excellent. The experience was positive.
review users
Ivette Y
April 15, 2020
They allow me to do the things that I need while my mother has someone here with her. They were quick to respond and get my mother's caregiver very quickly.
review users
Anonymous_3359
February 24, 2020
When I had an appointment last minute, they did not show up. I have had very poor experiences with the people. The first caregiver did not want to do anything while she was here, the second one was nice when here though.
review users
Lynn K_4
January 14, 2020
Their billing service is great and so easy to do. I find the aides to be very caring and capable, and I am comfortable leaving my husband in their care.
review users
Arlene R_1
December 12, 2019
It was helpful for me because it was a relief that he was taken care of. Everybody was very professional and fine.
review users
Asia S
September 09, 2019
She doesn't have any complaints when I spoke with her, they get her infusions and do port flushes. I know that one issue is that they don't have nurses that do midline placement and that was a gray area that we had to work around.
review users
Erwin S
August 12, 2019
They sent me a good caregiver. They did everything I told them to do. They provide good service. They came on time, and there were no problems.
review users
Roxanne L
July 09, 2019
They make my life and my mom's life easier. They have quality personnel. They take care of my mom and it allows me to sleep overnight. I can go to sleep knowing she is taken care of. They are reliable.
review users
John M_16
June 13, 2019
They have done everything we ask them to do. My main hesitation is that the gentleman here before spoke little English. We didn't communicate very well. He was a good caregiver, but it was just a communication problem. We made a change a couple of weeks ago to another aide that is more social. The agency made a big effort to find someone else that could communicate. The quality of the people they send is top notch. They provide nice people.
review users
Arthur R_1
May 09, 2019
They can come and clean my house and just keep doing what they are doing. I like the employees.
review users
Glen G
April 16, 2019
I'd like the agency to give the nurse more time to be here. The nurse can't do everything within the time given. The client requires more than ten minutes. I like the nurse that comes.
review users
Kevin S_1
March 06, 2019
They're quick, convenient, and easy. I like that they come to my house and kind of just take care of everything I don't feel like taking care of.
review users
Margaret Carol S
January 10, 2019
They have tried hard to give me people that would work for me. The first woman I had was extraordinarily smart and very able. She was a hard worker and did a lot of things for me.
review users
Dorothy W
December 03, 2018
We have two wonderful caregivers. They have become a part of the family. We would be lost without them. They are extremely kind and compassionate while always remaining professional. Between the caregivers and the office staff we have never been without coverage, even in extreme weather!
review users
Debbie S
October 25, 2018
It depends on the caregivers. It is helpful that they are providing someone to be here with my loved one. They could communicate more frequently.
review users
Michael R_1
September 28, 2018
They come in, do the things, and leave. It's not help of any sort. The quality of the care, the training, and the supervision of the caregiver is poor.
review users
Lacee L
September 12, 2018
My wife and I wanted doctors and nurses. When they come in and say everything is okay, it makes us feel better that everything is progressing in a positive way. The one nurse we have has been fantastic with our daughter.
review users
Joseph H
August 22, 2018
We needed them for certain hours in the afternoon and they couldn't get those hours for us. The people were very good and they really helped my wife.
review users
Stephen V
August 07, 2018
They pretty much take care of everything for me, like my laundry, my shopping, and fixing my meals. Let's just say I don't know if I'd be able to survive if I didn't have them. I feel like they genuinely care about me, and not about just coming in and collecting a paycheck.
review users
Leonard F_3
July 05, 2018
I only had them four days. I came out of the hospital and needed an aide. She just sat there and didn't help. I was paying a lot of money for the caregiver to sit in the other room and read her bible the whole time. She never helped me.
review users
Cindy O
June 06, 2018
Alice has been wonderful. She spends more time with my loved one than their family does. Cathleen, who I think owns BrightStar, is very attentive to our needs.
review users
Peter G
April 05, 2018
They could have better caregivers and have better communication. My caregiver does not speak very good English.
review users
Sharon M
March 06, 2018
I have been very pleased with their services. The services help alleviate the work for me and it makes my dad happy to have company and improves his life quality.
review users
Lisa
March 06, 2018
They were very responsive to calls that I would make when I needed somebody. They were there when we needed them. I would have liked if there was a little bit more flexibility in the scheduling. I understand that people want a steady block of work. We had a variety of caregivers because our needs were different.
review users
Michelle K_2
January 11, 2018
My nurse is very caring, listens to the complaints I'm having, and responds accordingly. It's changing my life becuase I've been unable to close my incision, so the caregiver has been working so hard to close my hole on my back. Without her, I don't think it would progress as it has.
review users
Anonymous
December 27, 2017
I think that their office is friendly and they listen. It's been a little bit of extra work because I can't seem to get the same provider.
review users
Mary Diane L
November 09, 2017
BrightStar Care is reliable. BrightStar Care has handled things that are difficult.
review users
Bernice K_1
BrightStar Care is very reliable and they have good caregivers. BrightStar Care has allowed my mother to be taken care of properly. She has been healthier since we started BrightStar Care.
review users
Sharon R_12
October 09, 2017
I would tell a friend that I like the caregiver I have now from BrightStar Care. BrightStar Care has made life easier by showering me, cooking for me, and in getting the phone for me when it rings.
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