It gives me peace of mind, because my uncle doesn't have any family or close friends and lives in a secluded place. My goal is to find a service he will agree to. I feel like I did good research and found a good fit. I think he's in good hands The individual provider has been responsive and is able to act quickly.

The agency answers my questions. I like this agency because they are accommodating.

They have helped my client move into an apartment and get job interviews. Theresa is experienced and has done this kind of work before, which is nice for the client.

They provide complete care. They are very cooperative and dependable.

She's consistent, shows up on time. Honestly, my mom is really happy with her caregiver.

The agency could make life easier by providing coverage, there aren't enough people. I would like the agency to improve staffing.

The agency is helpful by taking care of my mother since I live two hours away from her. I have someone reliable to look after her. I would like them to have their long standing employees to put their input to make the system more smoothly. There is no way for the system to accommodate our needs and we do not have enough employees. I also do not want the employees to drive so far between clients.

They help feed her. I like that they are very responsible.

It gives the family a sense of ease, knowing that someone is here. I can sleep at night knowing the client is not along. I like the fact that they get along so well, that makes us feel comfortable as well. They were very good at matching the aide with the family and the client.

They helped free up my time a little more. I like that they were professional and provided services well.

The communication that we had with them was on a family level, they had some of the best communication we had. They have great communication and my parents liked the caregiver they had.

She is a paraplegic and can't get out of bed or go to the bathroom on her own. They have a great quality of aides that they supply for us.