Carolina Hearts Home Care

  • 801 S. Main Street, Laurinburg, NC 28352
  • (910) 277-2505
  • 4.6 ( 68 reviews )
  • Home Care

Related Costs

Description

About This Community
Carolina Hearts Home Care began operations in the fall of 2005 in Scotland County, North Carolina. Since that time, Carolina Hearts has grown into a company that serves clients in nine counties in North Carolina. (Scotland, Richmond, Robeson, Anson, Montgomery, Moore, Lee, Hoke and Harnett)

Our mission is to provide the highest quality home care to each and every one of our clients in order that he or she can achieve and maintain the optimum quality of life.
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Reviews

4.6 ( 68 Reviews )
review users
Denise S_14
February 27, 2023
Between dialysis and my life, it gets hard. When they are concerned about me, and when they help me get things, it makes my life easier. I like that they are just like family to me. They take care of me and make sure I am happy. They always keep me up to date and smiling. They keep me going.
review users
Joyce G_15
February 13, 2023
She is more comfortable when they are there a relates to them. The agency is there and always making sure there is a caregiver for hours when needed.
review users
Connie S_8
February 08, 2023
She is punctual, reliable, and they follow up. They come out and check on the employees. They interviewed me and found what I needed and want. I think they are proficient organization.
review users
Alisa D
February 08, 2023
My aunt is still transitioning and getting adjusted. It has made my aunt very independent to have a caregiver in her home. I would like to see Carolina Hearts Home Care LLC to improve on the dementia care regarding my aunt. We have made a lot of request for changes.
review users
Curtis I_1
January 30, 2023
They will do anything that she needs while there, such as tidying up and cleaning around the house in places like the kitchen or wherever is needed. I like how professional they are in everything, so I'd recommend them.
review users
Mary W_37
January 30, 2023
It gives us our lives, and we don't have to worry about her. They give quality care to my mom.
review users
Becky C_5
They helped with turning Carl. I like that they are available for us.
review users
Nancy D_24
January 23, 2023
The new caregiver provided will help me a lot. I like that they have been very prompt in getting us help.
review users
Aaron H_4
January 12, 2023
It has made me feel a lot better knowing that people are looking out for me. I like that they have nice people working for them.
review users
Martha W_6
January 11, 2023
They kept me informed and provided other services. They were very friendly and flexible.
review users
Ann R_19
December 29, 2022
They are good about letting me know what is going on. That the aide I have has been wonderful.
review users
Sharon T_10
December 29, 2022
I like that the consistency of the staff has been helping with her ADL, and they are doing a good job. I like that the staffing is consistent.
review users
Nettie M
December 21, 2022
I was able to have someone here when I was not. I liked the aide, she was outstanding.
review users
Pamela C_14
December 21, 2022
Whatever I need, they take care of it. They are on point and on top of everything.
review users
William "Bill" H_5
There is a lot going on in my life that they can't help with, but I look forward to it when they come to help me. I like that they are doing their job, and they are caring about the people.
review users
Tina E_1
December 09, 2022
It has made him more independent and able to stay home. If there is no aid available, they try to find him a person.
review users
Ruby L_3
November 30, 2022
They help me by taking me to the doctor. I like everything about them. They are so nice.
review users
Ruth M_23
November 21, 2022
The caregivers have been exceptional. Everything has been good so far. I have no complaints.
review users
Doreatha B
They have always been willing to work with my momma. I like that the fact that the majority of time they send us caring people to our house.
review users
Jennifer L_10
November 08, 2022
My caregiver does my heavy house chores. I like that they are friendly and polite. They solve problems quickly.
review users
Ozell J_2
October 24, 2022
I don't see the agency a lot, but it's good. I like how the agency talks to me.
review users
William M_38
October 17, 2022
They help take care of the house. The people I have met are outstanding. They are open to advice.
review users
Willie R_1
October 10, 2022
They help me to pay my bills. I like the people that I work with.
review users
Rosalynn J
September 29, 2022
They are professional. They are friendly.
review users
Cheryl C_12
September 23, 2022
It could be patient-specific, but he needs someone chatty and more like a companion. In the beginning, no one really wanted to talk to him. They should be more consistent with the assignments of the caregivers.
review users
Charles H_25
September 16, 2022
I think overall they are good. The caregivers do a lot of things on their own and are well-trained. Whatever we suggest or want to help us they carry it out. They are professional and I think they do a good job of training the people that come out. They are well prepared.
review users
Hilda B_3
September 12, 2022
I think they do as well as they can. They do what they do really well. I like that they're always on time.
review users
Carolyn S_27
August 22, 2022
She does everything she is supposed to do. I like my caregiver.
review users
Julia S_7
August 17, 2022
They help my mother so I can do things for myself. I need more hours.
review users
Martha F_4
August 08, 2022
It allows me to go to work. Their service is personalized and they treat patients with care.
review users
Anonymous_6350
August 05, 2022
They could follow up on hospital care or other doctor's care. They are available and very nice.
review users
Gladys G_3
July 28, 2022
The provider allowed us to get back to our daily lives. I like this agency because the staff is caring.
review users
Andrea C_9
July 18, 2022
The caregivers will go to the grocery store and drug store for me. I like that the caregivers do what you ask them to do.
review users
Verona G
July 13, 2022
They help me around the house with things that I can't do for myself. They are very caring for because they do everything for me that I need.
review users
John R_42
July 08, 2022
They could have given us more information about who the caregiver would be. They gave us no choice of caregiver. I don't think the caregiver was very well matched with the client.
review users
Wayne T_1
June 29, 2022
They had great service. They were caring and concerned about us. They had good consistency with the caregivers.
review users
Jane S_27
June 14, 2022
They will help me with my bath and light housework. They need more nurses on staff or at least call and let me know no one will be here.
review users
Juanita W_2
June 08, 2022
My mom loves her caregiver. They have a real compassion for her care and they are interested in what she has to say. My mom has developed a really close friendship with her caregiver. They are just wonderful. Their communication is wonderful. The caregiver comes right on time.
review users
Heath L
May 25, 2022
The caregiver has helped the most by just being there. Her presence and doing her job has helped the most. She is a good worker and she is caring. I like the way they communicate. The communication is good.
review users
Justina H
May 25, 2022
It makes my life easier to take care of things outside the house without me having to worry about him. They try to meet the commands of what your needs are.
review users
Jackie D_3
May 25, 2022
The agency did everything we needed to have done to make our experience positive. I like that the agency was responsive and the people they send are competent and if there's a problem they address it immediately.
review users
Stacie R
May 17, 2022
They have a family fun day, they are just outstanding. I like their communication they have.
review users
Daniel Z_4
April 27, 2022
He really didn't know what was going on. I like the people-- they're very kind and compassionate.
review users
Patricia C_22
April 27, 2022
Carolina Hearts Home Care LLC makes my life better and I am well taking care of. Carolina Hearts Home Care LLC are very nice and I love my caregiver.
review users
Patricia P_24
April 25, 2022
They have helped make sure she is taking her medicine and little bit things that she needs. They are doing a good job because when her helper can not get there they make sure someone will be there.
review users
Arthur T_2
April 20, 2022
They have helped the most by staying with her all the time. I like that the agency is close by.
review users
Diane D_20
March 29, 2022
They kept her clean, comfortable and entertained. I really loved Tina, she put us all at ease and made us feel comfortable. We looked forward to seeing her and I knew my mom was in good hands when Tina came.
review users
Phyllis B_15
March 15, 2022
They help me with hygiene and chores. I like the people. They care enough to care for me.
review users
Delmae K
March 09, 2022
The provider helped me the most by having someone to be with John until I got off work. I liked that the caregivers were good to John.
review users
Anonymous_6066
February 28, 2022
Carolina Hearts Home Care has helped me the most by working with my schedule. I like Carolina Hearts Home Care because they really care for me.
review users
James H_37
February 14, 2022
The client was bed bound so he couldn't have survived without the services. The agency was filled with nice folks. They also worked with us to find us a caregiver who fit our needs.
review users
Scott B_17
January 27, 2022
They have been flexible and I like that they provide caregivers. I would like them to communicate better.
review users
Cheryl Y_2
January 27, 2022
They have done everything that I needed. They are pretty thorough and they try hard to make the scheduling work for clients.
review users
Marie E_5
January 21, 2022
They always check on her and have a good worker for us. They are always showing up on time and they always very professional and check in with us.
review users
Duncan S
January 20, 2022
They give me the ability to take some time off from taking full-time care of my loved one. I would recommend them because they show up on time and do what they need to do.
review users
Anonymous_4916
December 08, 2021
They help me do things that I can't do myself. They can get more dependable help though. They can hire more help to take the place if someone can't show up. They also don't check the records of the caregiver and the clients are left to get them know on their own.
review users
Deborah D_8
November 19, 2021
They are very good and haven't gotten any complaints, and they are very nice and caring. The people I have met are very caring and have love and respect for the elderly.
review users
Anonymous_5377
November 17, 2021
They get things for me that I need. You never know who is coming.
review users
Michael W_26
October 19, 2021
They got her ready for bed. I like that the office staff was readily available.
review users
Joshia L
September 14, 2021
The caregiver they have sent to me has been with me for over 2 years, and she has been so good to us. Well, I like the fact that I can talk to them, and they are available when I do need them. The caregiver I currently have is outstanding.
review users
Anonymous_5234
September 13, 2021
The caregiver comes on time and does what we ask her to do.
review users
Chandy P
August 30, 2021
They are here over night and they allow us to get a good night sleep. They have not had enough caregivers that could cover the shifts we need. Mom went to the hospital and then we lost our caregiver that we had.
review users
Jackie G_3
August 24, 2021
They help most by sending someone reliable. They are always on time.
review users
Anonymous_5077
August 16, 2021
I am not sure that the agency had a whole lot to do with it. They did not get here on time. Some of them seem young and not totally completely trained.
review users
Daniel S_10
July 29, 2021
If someone couldn't come, no one else came. The nurses needed to come on time.
review users
Betty G_22
Right now, I am the primary caregiver for my mother. They are responsive. I have had no problems with them. I have been able to talk with them.
review users
Debra C_10
June 23, 2021
They are anything to do to help and they always go beyond to help. If there is any changes they are quick to call.
review users
Emma E_1
May 29, 2021
They need more qualified CNAs. They need to make sure they are who they say they are. They need more CNAs.
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