Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.
Custom Care Plan
We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.
Caregiver Training and Care Supervision
When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
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Reviews
4.8( 68 Reviews )
John P_56
February 13, 2023
The caregiver does a lot of things that my parents can't do anymore.
I like that they are very professional, friendly and responsive.
Margaret T_6
February 01, 2023
I need help with grocery shopping.
They're doing okay by me, but I don't know how they are treating the other people.
Gerard R
February 01, 2023
They allow me to leave the house and not have to worry about my husband.
Everyone has been very professional.
Craig T_2
January 19, 2023
They have helped the most with his personal grooming.
I like that they have been very good about communicating with us.
Buddy W
They help me clean and wash and do what I need to do.
They need more help.
Shelia M_1
January 03, 2023
The agency was very helpful, we needed them.
This agency is very personable and they have knowledgeable caregivers.
Anonymous_6786
December 02, 2022
I like that they are flexible.
I like the quality of their employees.
Stacy C_4
December 02, 2022
Whenever someone comes out, they have a good attitude and take care of everything my dad needs in the evenings, which gives me and my wife a break and helping hand.
I like that they work well with me and meet the needs we need.
Wayne H_4
November 03, 2022
The caregiver cooks for us and does laundry.
I like the schedule we have now.
Karen C_35
October 13, 2022
Our caregiver knows how to talk to him and how to calm him down.
I like that the ladies in the office come by to see how he was doing. Our helper is really good with my husband.
Patsy S_1
October 04, 2022
It helps my life to be easier.
I appreciate the job that they do for me and that they do for me in my home.
Mary C_27
September 16, 2022
Everything they've done has been very helpful.
I like that they're very helpful.
Kelly S_13
September 02, 2022
They give us security, comfort, and peace of mind.
They have a lot of turnover with the caregivers.
Sherry D_3
August 01, 2022
They have helped me by getting me up and down.
I like the caregiver I currently have and the fact that they take long-term care insurance.
Pattie B
She gets him up in the wheelchair and takes him outside.
I like them because they provide help when I need it.
Michelle B_21
July 05, 2022
They take care of my 96-year-old dad who lives with me.
It took them awhile to find the perfect fit for my dad, but when they did, that caregiver is awesome.
Sarah B_5
June 02, 2022
They do the housekeeping and bathe me.
They are reliable and always there.
Anonymous_6019
May 03, 2022
It helps me out, in that someone helps her in whatever aspect she needs.
I like that the agency is warm and fuzzy, they are also loving.
Robert M_14
April 21, 2022
It gives us peace of mind knowing someone is with him during the day so that he has helped.
I like the person who is taking care of the client.
Brenda Karen
Roshonda is a care giver for my husband. He has had two strokes, can’t walk, and has dementia. She is wonderful with him. She knows how to talk to him and care for him. She has such a positive personality and helps in many ways. The staff workers are also very helpful in every way.
Kenneth C
December 10, 2021
It allows me to be available to help my husband too. He is with the agency and hospice.
I don't know much about their office work, but the aide they send to help me is great.
Carolyn S_23
December 02, 2021
The caregivers were adaptable with the times and my parent's needs.
I like that everything across the board was fantastic. Lori, Ruthaa, and Zhaina are great.
Beth A_8
I was expecting my aide to come yesterday, and she didn't end up coming. The office let me know only thirty minutes before. I had already prepared the house for her to come. They never communicate with me.
The office staff is terrible. They don't call when they say they are going to call.
shesfishy
Sherry provides homecare for my mother. Sherry is always on time, she goes above and beyond. My mother LOVES sherry.
Sherry is on top of every aspect of my mothers care.
If we lost Shery, we would be lost.
patsysanford
October 14, 2021
Alternative care giver. if needed.
My Courtney is always on time, and anticipates my every need. We have a good relationship.
Calls from the office staff to be sure I am aware of alternative.
Anonymous_5273
October 14, 2021
Having somebody with the client is very helpful.
I like the aides, they are kind and caring.
C.Mary
They cook, clean, make bed, laundry, run errands, help with bath, help with grooming
And anything else that I or my husband needs. She is a wonderful caregiver. She is on
Time. When she comes in she has a smile on her face most every day. My interactions to that is" Good morning, good to see you"
I love to see her. She is a great caregiver.
The agency is great also. If I have a problem
Then they correct it on time and are very
Courteous and caring about it. This is a good Agency and Caring people. I am proud to be one of their patients and so is my husband.
William M_23
September 02, 2021
You can depend on them to be there when they say they will.
I like that they are punctual.
Mark W_1
October 07, 2020
They help the most with being a good fill in for my brother and I with my parents so that we can attend to the things that we need to attend. They help them by making sure that they are fed, clothed, and making sure they get their medications. They also keep the house up and go shopping for them.
I like that they try really hard to stay on top of things so that the caregivers will do what we ask them to do.
Brian C_4
It allows me to run my business.
I like the owner, they work hard for us.
Lottie J
September 24, 2020
I can depend on them and I don't worry.
They know what they are supposed to do and they take care of things.
Nancy S_27
September 16, 2020
She does stuff that is on the list and things that she sees need s done as well. She helps clean the house and buy groceries.
The girl they send out is wonderful. She is very caring and efficient.
Sally M_4
July 23, 2020
They helped most by being able to bond well with my father.
They worked very hard to meet our needs.
Richard D_19
March 05, 2020
We only received services for 2 hours. She helped get her off of the floor after she fell.
The caregiver was excellent. She showed up in the morning but then my mother fell and ended up in the hospital.
Sheila H_3
March 05, 2020
They allowed me to take a break with worry.
I like their flexibility. I like the owner who came to my house to set up the whole thing. I liked the lady they sent to be with my mother. She was very caring.
Anonymous_3253
February 07, 2020
They help him get in and out of bed.
Everybody seems to be doing okay, some communication is not always there, but it's overall okay.
Margaret R_3
December 17, 2019
They were friendly to me.
I liked it when they picked me up and helped me out around the house.
Jane G_7
December 10, 2019
They seem to follow through on the routine that is already established.
They are prompt and seem to genuinely care.
Ray Leonard C
November 14, 2019
It provides freedom for my mother so she can get out and still have a life.
I would definitely recommend them. They communicate well with me.
Agostino D
October 25, 2019
I'm not able to shower my loved one anymore, and they are able to. There are certain things I can't do anymore.
We get the same caregiver, which is good for my loved one.
Beulah M
If they did more than what they do, it would be good. Some of them just fix small meals and sit there.
To me, it is a lot of money for the little that they do.
Mike N_3
August 15, 2019
It's definitely helped her. They provide company for her.
They are local. I feel like I can call them and get responses back.
Anonymous_1276
July 15, 2019
I can live again. Without them, I would have to go into a care home.
I like that they are very flexible.
Judith R_2
July 02, 2019
They have helped by being flexible with my needs.
They have been responsive to my needs.
Robert G_16
June 25, 2019
Sometimes the scheduling needs to be adjusted and when I go to look at the calendar, it's not correct. I never know if my email has been looked at.
They have been really helpful in working with my husband and me. They are very knowledgeable with the VA and benefits with home care.
Flossie G
June 18, 2019
Everything that has been offered has been good.
So far, they have all been really nice and they have done what I have asked.
Ben M_1
I am the power of attorney for Mr. Shirley, and I have no financial gain or loss. I am just a lifelong friend trying to help him. It doesn't impact my life. They are down there helping him, and they try to straighten out any issues they have.
I recommend that they coordinate their caregivers with instructions on a more regular basis. Communication between the caregivers seems to be lacking. When they change shifts, some just walks out and doesn't tell the new person anything.
Jane S_15
April 01, 2019
They have assisted with my husband, who is handicapped.
They are very informative, and they have great people skills.
Elizabeth D_5
April 01, 2019
They were with my mom when I couldn't be there.
They were just exceptionally good. The person that sat with my mom was extremely caring and reliable. They sent a wonderful card in memory of her.
James B_2
March 18, 2019
They help me the most just by being here to talk with me and be with me.
They always do what they say they will do.
beachgirlnc
March 06, 2019
We have been so fortunate to have found Right At Home (RAH) to help us care for our elderly parent who is unable to live alone. The caregivers are wonderful. They arrive on time, communicate very well with our family, perform light housework as needed, provide transportation to appointments and assists wherever there may be a need. Our primary caregiver has become part of the family and she provides excellent care. She is a tremendous help with the daily care in ensuring there are meals, assists with baths, helping to encourage with any therapy that is being done at home and providing companionship. She provides transportation to medical appointments, grocery store and beauty salon appointments and an occasional meal out together. There are times where we need additional caregivers on the week-ends and overnight and RAH has always been able to meet our needs to provide the most compatible caregivers at those times. RAH has truly been a blessing to our family.
Louie D
March 01, 2019
They have taken excellent care of my mother.
I like that they are very dependable.
Herbert P
December 06, 2018
I live 35 miles away, and no one was there with my dad. Early on, we had a problem getting the right lady because they wouldn't show up. When Rebecca started coming, I could depend on her, and she would let me know. I didn't have to run over there every day to check on him.
The last lady was outstanding, and they kept working to make sure that they had a good fit for my dad.
George L_4
December 06, 2018
They would help him with clothes and with a bath. Anything that we asked them to do, they were willing to do. We had multiple come in at different times, and there were two that were above the others. They were proactive in things. He had to be reminded to eat slowly.
I think at times they went beyond the call of duty. One time my mother was having chemo in Charlotte, and someone from Right at Home was staying with my dad. We were running late to get back, so someone within the office came over to stay with my dad when the lady's shift was finished so we did not have to worry. At the beginning, not every person that came out was the quality of the last few that we had.
Kathy Z_1
November 06, 2018
I don't ever have to worry about my father's shift being filled. I know my father's caregivers are always right there with him.
I like the personal attention that is given to us as clients with this company. The owners are always spot-on in checking in on us.
Melita H
October 04, 2018
While they are there, I don't have the worries that I usually have. There is someone that is there helping him and I feel safe for him.
They are very diligent. I get calls at my house at night. They are always trying their best to tell us what was going on. Sometimes they send people out that can let us know what is going on.
David H_2
October 02, 2018
I haven't had any problems. They made sure that Elizabeth got the care she needed.
They do a great job and the owner is very easy to work with.
Russell T
August 02, 2018
They made quite a difference. All of my kids work, so they needed someone beside them to take care of me.
They explained everything they would do. I was pretty satisfied. I liked the people.
K Starrett
May 08, 2018
By far, the best home health care agency in Gaston Co! Bill O. and his staff are a team of people who professionally, compassionately, and holistically serves their client well! They embrace the client and their extended family members with passionate concern, dignity, and care. Bill goes out of his way at any time of the day or night to make himself available if a need arises. He is a business owner who is reachable for questions, concerns, and who appreciates suggestions and input from the families they serve. The caregivers sent to us were quality people who genuinely love their jobs. They treated mom respectfully, allowing her to age at home with independence and integrity. Right at Home was a blessing at a very critical point of need for our family and for especially for mom.
Sandra R_11
May 01, 2018
They are reliable, and their caretakers are caring. They have given assistance with my parents three days a week.
Elizabeth S_8
May 01, 2018
They are reliable. I don't have to worry about him when I leave.
pt-antique
January 30, 2018
Friendly and knowledgeable. Willing to listen and help solve problems.
Dale A
January 04, 2018
We have had a positive experience with them because they are very detailed and they have good follow through. My loved one is visually impaired so the caregiver needs patience to help her read things and to go shopping.
Jim
November 27, 2017
Very professional and courteous. The care has really been a blessing. Great to have such wonderful care in my home. My caregiver, Sherene, makes the best cornbread for me. Bill, the owner is always there if I need him. Everyone gives amazing help.
donw
October 28, 2017
RatH personnel were punctual, effective and affordable. I would recommend this service to others and will use it again as circumstances warrant. Don Ward
C. Ryan
October 17, 2017
Knowing that Right at Home would provide reliable. trustworthy, and compassionate caregivers certainly helped our family through a difficult time. No long term contract as expected. Bill made it clear that his goal was to provide a valuable service that we were pleased with. I would highly recommend them. I especially appreciate the flexibility that was provided as our needs evolved.
Daisy C.
August 09, 2017
Right at Home is an excellent company. The caregivers that were provided for my brother and his wife were outstanding. They were very professional, caring, and most of all compassionate! The main caregiver, Marie, always went above and beyond to ensure they were happy, safe, and healthy. In addition, they created a special bond with her. I would recommend Right at Home to all my family and friends because I know that the company and caregivers are excellent!!! Thank you again for all you have done and continue to do. God bless.
Mrs. Molle
February 17, 2017
We were thankful for the companion care from Right at Home. It gave my Mother the independence she wanted but gave me the satisfaction of knowing she was safe & cared for. Right at home willingly worked with our schedule & needs for my Mother. My Mother came to feel her care giver was a family member & enjoyed outings with her companion.