Right at Home Wilmington, NC
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- 2202 Wrightsville Ave. , Suite 112, Wilmington, NC 28403
- (910) 765-0755
- 4.7 ( 100 reviews )
- Home Care
Related Costs
Description
About This Community
Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.
Custom Care Plan
We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.
Caregiver Training and Care Supervision
When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
Reviews
4.7
( 100 Reviews )
Sheila Hanby
Right at Home has been caring for my Mom for almost 2 years. They are ALWAYS there when I need them and their staff and caregivers are amazing, kind, and very caring. They have very experienced and dependable caregivers. If you or your loved one is in need of home care, you want this company involved from the start. They are the best!!
oliviad
March 02, 2023
Right At Home is Absolutely wonderful! The kindness and care is excellent!
Chinita M
February 14, 2023
The agency has listened to my concerns and came up with a plan.
They are approachable and listen to my concerns. It is taken care of.
Kathy L_25
February 02, 2023
They help out with his care and doing things that I cannot do. They also are there for us.
They stay in touch and are very reliable.
Scott G_9
January 20, 2023
It is a great relief for us and has been very positive.
I like that the caregivers are prompt and pay attention to details.
Pam S_12
January 18, 2023
They have provided care I need.
I have no complaints with them so far.
Tammy L
December 15, 2022
My deepest appreciation for your outstanding services. Always kind, caring and compassionate. You treated our father, like family, with respect and humor. He was able to keep his independence, his dignity with your help. Thank you for everything. Especially want to say thank you for being with him at the hospital so he did not have to be alone. That means more to us than you will ever know! Thank you!
Anonymous_2234
November 16, 2022
It gives me more time in the day. I do have peace of mind. It is very helpful in giving me time and some of the people have a lot of experience.
They try really hard to provide the right match for the family members. They are very prompt at returning phone calls. I have no complaints.
Anonymous_6654
November 15, 2022
They were very helpful, assisting me getting in and out of the shower.
It was a good relationship.
Willie H_4
November 08, 2022
They help me the most by doing my showers and they help dress me.
I like that the agency takes good care of me.
Anonymous_6671
November 04, 2022
They help her get down to the dining room.
I like that my grandmother seems to be satisfied with the caregivers.
Melanie P_3
October 12, 2022
I would have to put my loved one in assisted living if it weren't for their services, so they make a big impact.
They are very dependable, so I would recommend them.
Carolyn J_8
October 06, 2022
Just keep doing what they're doing, it's taking him time to adjust.
They communicate well.
Roy M_3
September 23, 2022
They make him feel like he is part of their family.
I like that they call me all of the time and I feel like I know them personally.
Sheila H_4
September 20, 2022
They made things positive by taking out the stress of taking care of my mom.
I like that they are reliable and they help when somebody calls out.
Beth P_6
Their representatives are very polite and helpful.
They usually do what they say they're going to do.
Sherry S_7
August 02, 2022
They provide the care needed.
The management is good.
Sharon W_22
July 15, 2022
They come and help me with things like giving me a shower and take out the trash.
I would like same caregiver to come consistently.
Sharon J_4
July 06, 2022
Rochelle looked forward to the caregiver coming. She did some cooking for her.
I liked that they had good caregivers. I do not know what they could have done better.
Peta J
July 05, 2022
I have nothing negative to say about them.
I like that I have no complaints about them.
Charles S_29
June 17, 2022
The caregiver has helped the most with cleaning.
I like that the caregiver takes care of my wife and does a good job.
Teresa B_11
June 14, 2022
They have made it positive by providing the caretaker that suits my mother's need.
I like the quality of the caretakers.
Anonymous_6088
May 03, 2022
It made things easier because it helped me not have to worry about having a ride to my procedure.
When they say they will bill a certain amount, they should only bill that certain amount.
Janet J_3
May 03, 2022
They provided the reassurance and comfort i need that mom is taken care of.
They are easy to work with them.
Bernice G_2
They have helped the most by getting him bathed and putting his clothes on.
I like that they are all really nice people.
Karen B_37
April 04, 2022
The client is still the same and is not going to change, despite them helping. She has neurological dementia.
They are very friendly and they are very helpful.
Ronnie W_1
April 04, 2022
The provider has helped the client with bathing, dressing, and making sure his daily needs are met.
I like that have been attentive.
Jack H_8
March 21, 2022
They are on time every day, they come in and they are another friendly face for my dad.
My father really likes the people that he deals with and the people are very nice to him.
Charles G_18
March 07, 2022
I need more consistency from our caregivers showing up.
I would like to see more consistency.
KZinNC
February 22, 2022
I used round trip service to my medical appointment.
The staff driver arrived on-time and provided a safe and friendly round trip.
This agency provides great personal service.
I will use this A+ service again.
Anonymous_4957
February 02, 2022
The care being given to our mother. She is maintaining her well-being.
I like the consistency of caregivers and I like knowing the timing I receive.
Nancy O_10
February 02, 2022
They have sent quality aids and they have always been there for us.
They are very responsive with my father's needs.
Mary E_25
January 21, 2022
When they came to gather my mom's intake information, the interview was very helpful.
They are easy to get in contact with. They are always available to answer the phone.
Anonymous_5613
January 17, 2022
They have been helpful for my mom and they have had a positive impact on her.
There should be more consistency, some are experienced and professional and some are not so much.
Judy S_35
January 06, 2022
Right at Home has made my experience positive, because it can give my step-father a break and give him a break to run errands and do what he has to do.
I like the way that it's set up online, that we can check things. I like how they fill the time and log on what's been done. I like the set up of it. We've had no problems with the people at Right at Home.
Terry H_9
December 02, 2021
It's allowed our husband and I to do some stuff that we otherwise would not have been able to do.
They provided us with our care for my mother-in-law for a little over a year. They have been very helpful in sending somebody.
Jill S_4
November 18, 2021
The client could not have gotten clean on her own.
They were convenient to have come over.
Dana J
November 18, 2021
The kind of service they provided really helped us do our jobs.
Everyone was very open and willing to help as much as possible.
Kathleen C_5
November 11, 2021
They provide someone to spend time with her since I work a lot and am asleep when she is awake.
Some of the people I have dealt with have been very sincere and genuine.
Wilmington
November 11, 2021
Right At Home has wonderful caring employees. When I first started looking for companion level care for my brother, I was getting discouraged. Most agencies put me off saying it would be 6 weeks or more before they can start.
The first time I spoke with Katie at Right At Home, I was impressed at how carefully she listened and actually cared about what I had to say. I had the opportunity to speak with several people over time and each and everyone one of them treated me with respect and compassion.
Right at Home was able to start the Companionship care immediately. They are very easy to talk to and proved to be a wonderful choice for my brother. I was blessed to find them.
Lucy F_2
November 04, 2021
They provided me with a CNA who can take take care of my mom.
I like the way the office staff works together as a team.
Kathleen M_27
November 02, 2021
What I need and what I was told and what showed up were 3 different things.
They had a total breakdown with communication on multiple fronts.
Bernard "_1
They give my wife a shower.
It served the service I needed.
Ann B_17
October 06, 2021
I know I am in good hands with my caregiver.
I like this agency because everyone is very nice and they really care about me.
Carol P_7
September 23, 2021
When they come they are really great. They come in and check in to make sure I'm ok and they get things for me.
Sometimes people don't come when they say they're coming.
Judy M_17
September 02, 2021
They give me relief so I can walk away and not have to worry.
I like how they call when someone is going to be late and they follow the care plan.
Guy S
August 24, 2021
They are always here and help me with what I need done.
They are here on time and they are very considerate.
Anonymous_4543
August 11, 2021
They need to do what they say they will do.
They need to have integrity.
Jacqueline "Jackie" N
There is nothing I can think of they could do to make my life easier or have a greater impact. I don't have any recommendations for this.
I don't know yet because I have only had one visit. They were good as far as giving me what they're able to do for me. They could let me know if a caregiver will be coming or not for sure though.
Holly R_2
August 03, 2021
They really help me for myself. My mom now expects them to come in, it's another person for her to talk to.
They're punctual and on time with her medication.
Laura D_9
July 26, 2021
She is very good and takes initiative.
I like that they help Thomas with his day-to-day.
Anonymous_5042
July 21, 2021
I haven't had them for that long. They are willing to do anything that I ask them to do.
The candidates are superior.
Dee L
June 23, 2021
One day they had a caregiver call out and they could not find another one to come so they sent us an office staff to give him a ride to his cardiology appointment.
I like that they had a really good caregiver that comes.
Trey M
June 14, 2021
They save me a lot of time and effort.
I like that they I can get a hold of them.
Heike S
June 14, 2021
They have been flexible and provided support to the family as well as the person being cared for.
I feel like they are responsible and they try to find a good fit for the client and caregiver.
Tony M_2
May 19, 2021
They have really helped by just being here and getting her ready for the day. They were there when she passed out and they got her to the hospital.
I like that the portal they have.
Linda A_17
April 07, 2021
The caregiver that we had was very nice. The services were very useful for me.
I liked that they were personable.
Joan W_14
April 06, 2021
I'm not in the area and I have to trust them. They do what they can when they can.
The patient is difficult and they struggle with staffing. They're doing well with what they have. It depends on the patient. Sometimes the client won't let them in.
Dwight H_2
March 11, 2021
They wash and fold my clothes.
They get to know you personally. It is more than just a job. They have a caring nature.
Mary J_35
March 11, 2021
They were only here for a few days, and it could have been better. I wouldn't have changed anything though because they did the best they could. They were very helpful. My husband just wouldn't let them stay.
They were very polite.
Elizabeth M_23
March 03, 2021
They take out my garbage when they come.
They do my laundry for me and are doing a nice job.
Lee B_7
February 19, 2021
They make life easier by helping Dot with personal needs.
I have already recommended them to other people. They are attentive.
SMidkiff
February 12, 2021
I was pleasantly surprised with the compassion and care we received from the very first phone calls with Lacy and Jennifer. What a blessing to have such kindness extended to our family during our time of need. We were looking for temporary respite care for the primary care giver for Mom. They delivered a wonderful service to our family. I highly recommend Right at Home for your Respite Care needs!
Jack F_2
December 17, 2020
She was brand new and we were learning together. She just needed to learn what to do.
Dennis G_10
December 17, 2020
They were willing to work with me anytime I needed to change the schedule.
The owner was very attentive to my needs and her staff.
Linda H_37
December 14, 2020
I know they take care of her and I don't have to worry. They also call me frequently to give me updates.
They take great care of her and they keep in touch with me on what's going on.
Karen S_27
December 04, 2020
They help her get a shower.
Everyone they have sent is friendly and helpful. My parents really like them.
Larry C_9
November 13, 2020
They would take care of me when going to the restroom and they helped cook meals for me.
They came by and checked on me and made sure everything was alright and came and sat with me.
Grace P_1
November 13, 2020
I did not use for daily services, just for a ride to and from my surgery. However, they did a great job and if I need any further help, I would definitely call them.
They really responded to my needs, were nice and accommodating. There was no hassle whatsoever. My driver was very nice and helpful.
Mary G_23
November 09, 2020
It has been a big help to me.
They have been very helpful overall.
Carolyn R_9
October 08, 2020
She helps me take a bath. Right now I am still not allowed in the tub because of the fall risk.
I am very happy with whom I have with me. She is wonderful. I don't really have any complaints.
Ruth B_15
October 08, 2020
We've gone through a lot of different caregivers that have not been up to standard.
I like that we had to the change the schedule, and they work with us.
Jacqueline J_1
October 08, 2020
The services provided me a break from caregiving.
The office staff was wonderful about staffing when I needed someone.
Vicki C_3
September 16, 2020
They specialize the care for her. They provide human interaction.
I like their response time.
Peggy H_6
July 29, 2020
My loved one needed more care than Right at Home could give.
They were not comfortable dealing with my loved one. It took two caregivers to assist my loved one, so it wasn't a good fit.
Gerard M
July 24, 2020
They give her care that I couldn't do.
They're easy to get a hold of, easy to work with.
Maxine U_1
July 20, 2020
I really didn't see a whole lot of difference.
They were supposed to help him with a bath, but that was all that they did. They could have improved on the time.
Mary T_11
July 15, 2020
They check up on her. Whatever she needs helps with, they are able to do.
I'm not sure if they are actually coming to help her. There seems to be a communication break down. She says they don't come some days.
Anonymous_3865
July 09, 2020
The most helpful part is that the caregivers are easy to work with.
I like that they are friendly.
Anonymous_1252
March 20, 2020
I don't know what I would have done without them.
They had just wonderful caregivers. I was able to compare them with other agencies and Right at Home had more competent caregivers than other agencies.
Denise R_3
March 12, 2020
They socialize with him and clean him.
I can't seem to get enough people to take care of him in his facility. Sunday mornings, there is no one to take care of him.
Pamela E_1
February 21, 2020
They did what they could do.
They were very helpful. I appreciated the services.
Anne D_7
February 20, 2020
It's nice to know there are still good people in the world and I found that in all the ladies that I met.
They made me feel comfortable, and made me feel like they knew me which was very important.
Rose Q
February 12, 2020
I don't think I could have done it without them.
They were so wonderful to me even in emergencies. They were super.
Molly E
February 06, 2020
Sometimes they recommend things to me.
They are very patient with me and I like them.
Susan N_5
February 06, 2020
They allowed me to get some sleep while they were here overnight.
I think their billing could be improved, that was an issue for me, not the care.
Herman D
January 21, 2020
She was not taking her medications and they are making sure that they take care of that now. They time their visits to make sure they work with her schedule.
They do a really great job with my aunt. She loves them to death and I think they feel the same way about her.
Anonymous_3114
January 21, 2020
My husband likes to go to McDonald's everyday, and they take him so that I don't have to do it.
I need more communication from the agency itself. When I have worked with other agencies, they have come out on a regular basis to look at the plan of care and see if anything needs to be adjusted.
Erin S_4
January 09, 2020
It gave me security knowing that they were being taken care of. I also got to know all the caregivers, and they kept me informed about what was going on.
My daughter's mother-in-law and I told her about Right at Home. The caregivers are caring and do what they are supposed to do. I was always able to go online see exactly who was with them and when they checked in and out.
Berta T
They help me get in and out of the shower.
I would recommend them.
Susanne B
They were absolutely needed, especially at night. They would make sure that he didn't get out of bed. They would help him go to the bathroom.
They are very professionally organized. They respond to what we need, and they are always available.
Majorie "Marie" H
They were friendly.
There is not much they could do to improve. Their average aide is pretty good. They did what they were supposed to do.
Bob W_12
It did not affect my life that much because it was just a ride.
They were here on time, waited for me while I was having the colonoscopy, and then drove me home.
Cindy C_6
December 07, 2019
It gave me the chance to get out of the house, and my mom had someone to be with her.
There was one girl who came over who I just loved.
Cindy T_2
November 22, 2019
It usually does make a big difference. I am at work all day, so having them is great.
From what I have heard, they are generally pretty good.
Paul P_2
November 18, 2019
I don't have to worry about my mother or get her lunch because of the services.
I like the girl the agency has sent because she's really good and conscientious.
Taylor B
We know my mom is in good hands, and we get feedback on the portal.
I like that the staff are caring and can tell it is not just a job.
Dolly M
November 12, 2019
They just helped him exercise and walk as long as he could.
They were very dependable.
Nancy W_13
November 07, 2019
The young man has early stages of Alzheimer's, but they have as good of an impact as is probably possible.
They respond quickly to any needs or changes. They are also very professional and caring.
Denise W_1
October 28, 2019
The owner has taken a personal interest to check in with my mother and take her to some activities in her building.
The owner of the agency has been happy to talk with me and follow up.
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