They helped with basic care. They were reliable. We were very pleased.

They just provide care for my mom in the evenings. They are easy to book. They are quick.

We were able to do what we needed to do and not be up there 24/7. I like them because they are very willing to work with our schedule.

It is very helpful. The caregiver has a very good personality. I feel like they have an excellent reputation and they are reliable.

I think they have done it so long so they do things better than I ever could. They free me up from that role. The people that I have interacted with really seem to care about what they are doing and how they do the job.

I knew my mother is being cared for. The caregivers can handle it. I recommend them all the time. They come quickly and they are great workers.

They are there when I can't be there. I like their punctuality.

I am not sure how the caregivers could have a greater impact. They have helped the client the most by helping him get in the bathroom for showers. All of that is working pretty good. I like that they have good communication. They also have a good and caring staff.

I really like how they consistently help with rescheduling if needed. One thing that I like is their willingness to help whenever.

This agency does what they say they are going to do. I think the communication is good.

They take my mother to the grocery store. I like this agency because they were easy to work with.

Covenant Caregivers help the client the most by providing assistance with getting out of bed, getting dressed, feeding her, as well as anything she may ask. One thing I would tell a friend is that this agency works with diligence to care for all the clients.

Since we started using them, I haven't had any comments or been there to observe. But I haven't heard any complaints so far. They have been accommodating.

I did not have a lot of care, but they had great attitudes. They were pleasant and happy. They were really good when I had them. They helped me for 3 nights when I broke my hip.

The people that she has got now make sure to see what they can do to help her out. They communicate right back when I ask them a question, 24/7.

They have a very smooth billing system which has been positive. I like the quality customer service.

They are always there for him. He doesn't have to worry about his medicine. They are very convenient. They have an amazing staff. They make him happy.

They took really good care of my husband. They helped dress him. They were reliable. They were friendly.

They make sure my husband doesn't fall. I like their caregivers.

One really positive thing is that they stayed overnight to assist. One thing that went well was that the nurses were very accommodating.

I don't hear her complain. They allow mom to get out of the facility and do things so that she is happier, which makes my life a little better. I don't have any problems. My mom hasn't run them off yet.

They pick up my wife. They are kind.

They take worry away from me. They have been excellent. If someone calls out, they usually get someone to replace them.

Alexa helps her with mornings and medication. She takes her out. It's above and beyond. They are consistent.

We use them 24/7 and they have managed to cover all that time. They have been very responsive to our requests.

They do everything that we need. I like that they have great communication.

We couldn't have gotten through this period without them. I like that they are very responsive. They have good people.

They help her the most by helping her with activities of daily living. I like that they are on location in the facility.

They were able to find her someone immediately. The staff are just a different level of really good. I like that they are good communicators and have been though our entire relationship.

The communication was great. It was very convenient and efficient. The caregivers were nice.

They have been helpful and asked what they can do to help my mom. I like the caregiver, she is especially loving, caring, and good to work with.

I don't have to worry about it. The main person that I've been dealing with has been good with follow-up.

My mother does not like that someone has to take care of her, but she has realized that she does need care. I like the administration. They were very responsive and timely.

They were supposed to wake her up in the morning and help get her ready, but they would just knock on the door and leave. They should have tried a little harder to at least get her to answer the door in the mornings.

The caregivers all do so much. I would say the most helpful thing they do is just assisting the patient with the bathroom, showering, and things like that the client can't do herself. I like how we communicate mostly by text as far as scheduling and schedule changes. It's a lot more convenient than having to call them. I can just text them when I need something.

If I have to have them again I will, it was a very positive experience. They are very straightforward and helpful in getting me what I need.

They have quality people. They ask me and send a person depending on the needs that I need They did everything that they were supposed to do, and they were kind to my sister.

It allowed my mom to attend the wedding. They provided the assistance needed for my mother.

The agency contacts me and asks if I ever have any questions. I like that everyone is always on time and they provide great care.

They have stayed reliable. I like that they have been very reliable. Their caregivers have been consistent.

They have been taking care of and watching out for my mother. They have been very responsive and caring.

They could have made my life easier by waking me up and making sure I take my medicine when needed. She also would fall asleep when I needed her or try to talk to me while I wanted to sleep. I would like them to improve on the consistency of care. I had one caregiver that was great and another that was not.

The caregiver is hands-on with my mom and knowledgeable. I like that the caregiver is professional she handles my mom very well.

I can do the things I have to do and I know that care is being provided to my mother. I think some of their workers need to come on time.

They have been lifesavers, they are there 24 hours a day, doing everything we can't be there to do ourselves. They have been very personable, reliable, and kind.

The nurse helped her the most with controlling her pain. I like that the nurse that came was fantastic, she took wonderful care of my mother.

They company checked in a lot to make sure things were ok when then client made changes. They were on top of things. We had one caregiver that was wonderful but others didn't seem very well trained. They weren't' proactive.

They go above and beyond to help my mom. I like that they are responsive.

They help him get dressed and bathe so that he can stay in Marian Hall. They could improve by charging less.

They should be more in tune to what he had and what he could deal with because he could not move quickly and they should not jerk a blanket off of him. They cannot keep changing the sitter every day when they are dealing with dementia patients. They should also not send someone who cannot speak English because we could not relate to them.

They provide some companionship for her. I like that they seem very knowledgeable. They have made us feel comfortable.

The agency is very responsive to anything we needed. I like this agency because they are easy to work with.

The agency does laundry and feeds the client. I love the way they were professional with the scheduling of the caregivers.

They help Dwight with everything! They feed him. They've worked really hard to send the same few caregivers. A few times, they haven't had caregivers to send, though.

At that point of his life, I don't think it would be much help since he was not happy with his situation. As far as the company, they were great. I liked the communication of the scheduled shifts, and who was coming. The communication was great.

They need to screen their sitters more so they don't talk back as much. They can listen more closely to the families request when they want no more than two or three sitters.

I would have liked to understand what the caregiver could do. They could make it clear what services I should expect. There was a difference in each caregiver and what they were able to do.

The agency helps with the sitting services. The agency needs to improve on its daily care.

The majority of the caregivers have been very good and quality. The agency has also been very responsive to my complaints and concerns. They've been very responsive when I had issues, questions, or complaints about the caregivers.

They have made it positive by being accountable and responsive. They respond promptly to text messages.

They help her with getting her medicine which is very important to her health and well-being.

They did what they were supposed to do. They kept me informed about what was going on with my mother like I asked.

Being able to go online was very helpful. The agency could have more vaccinated workers.

They listen to our needs and offer suggestions and they tell me what is available and we go from there. I really like that they met our needs and if I have a question they will answer it so far we have been very happy with them.

They have provided a caregiver for my father 3 days a week. I like the caregiver who they assigned to my parents.

They could have been a little more interactive and gone outside the lines to do things for her. More consistency in terms of the person that was sent would be nice.

Mom was going to the emergency room twice a month and since they started she has not. They have given the wrong medications to my mom at times.

The caregiver cleans the kitchen, does the dishes, dusts, and cleans the floors. I like the person who comes to see me. She pays attention to everything.

It has allowed me to go to work and not have to be too stressed about the client. I don't have to feel guilty when I leave the house. I like that they are really responsive to my needs.

The agency helped my mother by cleaning around the house and taking her to the doctor's office. They were personable in meeting the needs of my mom and corporate care when necessary.

They could have more people who work part-time so I can receive constant distance care. I would like them to have more people available so that those who have heart time needs can get the assistance.

It was helpful just for security, having someone to be there if he had something where he needed someone and a nurse couldn't get there in time. I felt like they were pretty dependable. I never had a situation where one did not show up or was late, and if they would be late, they would reach out and communicate.

They match me with a good caregiver, the second time. The second one they sent has been good. I found a great caregiver through the agency.

They do all that we expect them to do, and they are pleasant to be with. They help with daily exercises. I like that they have caregivers that are very capable.

It's helped my wife the most because she needs help with dressing and most everything she does. When they send someone, they are always compatible with us.

I do not need to worry about when she is there. I like that they are dependable, I have a great caregiver that takes care of my dad.

We didn't want to leave her at all, once we left her, we felt comfortable. They were very professional and they texted us to update us. I like that they were professional and on time, they worked well with us and they were very caring.

They take a lot of the worry away from me. The agency could improve by lowering their costs.

The agency helps him by cooking meals for him and getting clean up. I liked that the agency had effort and caregiver they sent out and worked with them getting things set up.

If they do what they are supposed to the rating will be better. The care we have now are supposed to check on her often, give her medicine, and dress her. It hasn't been happening as of right now and I have talked to them. They are however kind and thoughtful.

They helped my sister manage her medication, transporting, and showering. I like that they were good getting back in touch with me and they offer a variety of services, all quality.

They need to be assertive. They need to match the caregivers better.

She is very competent, I feel very safe leaving her in the house with my husband. I like that they are very pleasant to work with and very accommodating.

They have done so much for me. I have had some that did not work out at all. I like the managers and caregivers.

They are dependable and honest. The people they hire are very kind. I am pleased with them.

The sitters we had were usually there overnight. They were there during the days sometimes when no one else was available. They were at my cousin's home. I was not there during all of this but they were generally there overnight or during the day when one of my siblings was not there. They came recommended to me by other people who had used them.

They stay in touch and they are there to help. I like their availability and effort to please us.

The caregiver made sure she had what she needed and that she was safe. The agency was very quick to respond, and to get someone out.

It was very helpful. It would have been hard to get things done that needed to be done. I was able to run errands because the caregivers were here. I was impressed that the owner of the company, or a manager, came to the house the first day we had a caregiver here. We had two different caregivers. Each of them were prompt and kind.

They come and they do bathing. If I need to go they work with me and they help me. The people that have come to care for her have been able to help her and work with her.

We had a sitter with her until she went into the memory section of the facility. I liked them for their quick responses. The staff was friendly in and out of the office.

They have been there for her in times of life or death so I'm very grateful to them. I like that I can call the nurses on duty and check on my mom.

The services helped my mother feel safe. This agency is very responsive.

They interact with my mother. She is comfortable with them. They are pretty much on target with what I expect them to do.

They gave him a bath. They gave him ice when he wanted it. They were always nice and polite.

They helped me greatly with my loved one. I like the sincerity and professionalism.

Providing company for him. The quality of the people they provided.

The agency could better in giving directions to the sitters about the clients activities. The scheduling department has been really attentive and most of the caregivers have been okay.

I couldn't drive so they took me to appointments and such. They were polite and professional.

It was a great help when I had them. I liked the fact that they were recommended through a Christian magazine and Christian friends.