Agency Extra:Each Home Instead Franchise Office Is Independently Owned And Operated.
Range of services
Companion Care
Range Of Services Extra:Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions
Types of care
Transportation:Yes
Doctor Visit Companionship
Light Housekeeping
Transfer Assistance
Dressing And Grooming
Bathing And Toileting
Exercise
Walking Wheelchair Assistance
Memory Care
Companionship
Meal Preparation
Errand And Grocery Assistance
Screening
In Person Interviews
Reference Checks
Driving Record Check
Residency Confirmation
Drug Screening
Training
Continual Training
Description
About This Community
Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
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Reviews
4.9( 25 Reviews )
Defenbaughs
July 21, 2021
The caretaker is very prompt, performs her tasks, and keeps us company. The client always has a better day when she is here.
Rephome
April 23, 2021
Communication is very important with your agency. Always have a back up plan in case your caregiver cannot make it.
Home Instead makes sure each caregiver that comes to our house Knows our history and what type of care and help and needs we have at the time.
Help with my husband each morning when he gets up and make sure he has a good breakfast, he takes his Medication, do the laundry and clean out the catheter bag.
Our caregiver usually arrives on time.
I’ve not had any problems when requesting services.
kim0426
October 21, 2020
The Home Instead team has eased the care of taking care of my loved one. I would recommend them
M.V.
September 17, 2020
We went with Home Instead Senior Care - Springfield for my mom. They're really, really good, very nice, and easy to deal with. One of the caregivers I absolutely adore. She's hardworking, and she knows exactly what she's doing. The second lady, she's really new, older, and I ended up showing her what to do on almost everything, when she should know more about it, but she's good, fine, and a sweet lady. The agency is fine, good, and timely.
houseboy
Home Instead provides housekeeping services beginning with my wife and continuing with me after her death. The workers are punctual, professional in both their work and demeanor. The office staff is always responsive sensitive to the situation or circumstances.
KarlmaGus
May 20, 2020
This agency is Great.
Care givers treat my mother like she is family.
I have had no problems with the staff arriving at scheduled time and if they are running a bit late I get a phone call from the office right away.
All the caregivers that come to my mom's interact with me to solve any issues..eample,.grocery lists etc.
I have no problems with the agency. Anytime I have reached out to the office always get help right away. They keep me informed if something is going on with my mom health wise.
Sharon
October 05, 2019
We found Home Instead Senior Care for my husband and they have been great. My husband needs help getting around and going to the bathroom, so they help get him to the bathroom, visit with him during the day, and exercise with him. They come in two days a week for three hours each time. The caregiver is wonderful. I wish they were less expensive, but most of them are costly.
Sharlyn
January 07, 2019
The agency is very responsive to your concerns about your loved one. They arrive on time and have become a part of my mom's "family".
Cathy
Although we only used Home Instead for a short time before my mother-in-law passed, I cannot say enough good things about the help and encouragement we received. The caregivers were wonderful and knew just what to say and do. I highly recommend Home Instead.
Jeanette
September 08, 2017
Amazing personal care. A genuine, palpable concern for clients and their families. Went several extra miles when father had medical emergency (broken hip) and I was in MASS and people stayed with my mother with ALZ, until I could get there.
ryan-s
May 24, 2017
Very quick response to issues, good follow through and communication,
I would highly recommend this company.
ireview
April 30, 2017
Chris B., Carmen and Home Instead staff have been exemplary. Professional, attentive and caring.
Mary Jane287537
February 17, 2017
Your company was tops! Everyone that came to help me was so helpful and caring, and friendly too! Thank you so much!
Jp240sxe
November 09, 2016
Everyone is so nice and helpful. They understand the situation you are in. They are great!
Already in Use
October 05, 2016
Marlene was great to work with. She worked extremely hard and tried to please.
kwhittaker
September 15, 2016
I only have high praises for Home Instead Senior Health Care. The support we received from the Administration and staff was amazing. They always went above and beyond to provide excellent staffing and care. Any issues were immediately taken care of. Not only were they there to care and protect my mother, but they were also available for guidance and support. emotionally. The Care takers always made Mom feel special and really spoiled her at times. I am so touched that they have continued to visit her and send prayers our way. I will definitely refer Home Instead Senior care to others.
Charles B.
December 16, 2015
Management (Chris), supervision/admin (Becky) and staff provided professional and effective care. Much appreciation!
Renate Heistermann
April 29, 2015
My husband and I are very happy with the care we are getting through Home Instead. All the caretakers are friendly and very caring and doing an excellent job. Bettina and all the once come we love them dearly.
mmsimpso
March 24, 2015
We hired caregivers for my father. They were well matched, exactly what we were looking for. The caregivers were kind, compassionate and professional. Wonderful experience.
Penny Goodwin
March 20, 2015
We have a caregiver for my father. My father really enjoys Donna's visits, she cleans well and heats his meals. He is always in a good mood with & after visits. At the office, Becky is always easy to reach and is always helpful for scheduling and duty changes.
Dauphin
March 11, 2015
I had a major accident at work. When I came home after over a month in hospital and rehab, I had Home Instead workers to help with my care. From day one, I could not have asked for anyone more friendly, compassionate, knowledgeable and concerned about my recovery.
Pat102309650
November 28, 2014
After trying several home care services, we have finally found the best! The caring staff are always kind, courteous, and respectful to our mother. It is such a relief to know mom's needs will be met, and Home Instead has been very intuitive about her wants. She is in such capable and willing hands. We are very appreciative of the caregivers as well as office staff. We are lucky to use Home Instead!
Nancy102305650
November 28, 2014
My criteria for a companion were followed. When she was ill, they sent a suitable replacement.
Pam36
October 31, 2014
We have used Home Instead for the past two years to allow my 90 yr. old father to continue living in his home. The staff (Becky in the office) and Teena (the home assistant) have treated him with dignity and were professional, helpful, and caring. We would recommend Home Instead to others.
L. McCune
May 15, 2014
Home Instead has cared for our family member with great care and concern. The staff is extremely caring and becomes familiar with what makes the client the most comfortable and relaxed in their own home. We would recommend Home Instead to families that want to keep their loved one at home and well cared for.